Zero stars. This company will not return a phone call or an email. I have had to send multiple emails to get a response from Taylor Puckett who cannot be bothered to answer the phone or return multiple voicemails and emails. After moving to a new home we attempted to establish a new account for water services with this company. According to our HOA we are not given a choice in this matter and are forced to work with Water Resources as our provider for water. Not only have they never had the time to return my call but they also did not start an account for us like we requested.They decided to roll over the account from the previous homeowner and also billed us for past-due charges from the previous homeowner. We were also billed for dates of service when we did not live at this property. There are no other phone numbers or email addresses to be found for this company and overall this has been a terrible experience in trying to reach anyone. The only payment option is mailing a check and they do not even have invoice numbers on their statements. This company operates like a scam and I wish we had a choice instead of being forced to try to communicate with Water Resources or Taylor Puckett who apparently is the only employee at this company. I would love it if anyone at this company could return my call since this is still an outstanding issue but I am doubtful I will ever hear from them.