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GranCreations Inc.
3400 N Graham St, Charlotte, NC 28206, United States
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GranCreations Inc.
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co
Review №1

Also I have find a contractor to finish this job. Im still not sure why my granite is not touching the counter and why support brackets were not put down. I watched a video of granite being installed and the support beams should be here for safety reasons and the responsibility of the customer. A Contractor informed me that this was not done correctly!

De
Review №2

Great company to work with for a kitchen remodel. Super helpful, great quality cabinets and quartz along with a positive attitude. I am so thankful for their quick delivery of the products which helped to make my remodel complete. GranCreations will always be my go to for any work I have done in the future. Their products are such good quality compared to some I’ve seen in the big box stores. Very impressive to say the least! Make sure you get them on your list for future remodeling. Their options are very rewarding as well.

Ch
Review №3

My granite counter tops i give 5 stars. The 3 stars are for the backsplash installation. It was not professionally done. They did come back to correct some of the work as best they could but it was not done well. I went to my friends homes to compare their backsplash (done by another contractor) to mine and I could truly see the difference in the work done. I was charged $1200 for installation that was definitely over priced for what I got. I only recommend to use them for granite only. They say you get what you pay for....well i didnt get it.. I did wait until the next day to complain not sure why but i think i was just in shock that a company would leave your home saying they were done. I was just in shock. I should have went with another contractor for the backsplash. I took a gamble and lost.. they did fix it up to where i could live with it. I will definitely have it redone in a few years.. Overall real nice family.

Ju
Review №4

Very detailed and professional down to the penny. Awesome workmanship. No rushing, took their time and explained rationale regarding changes or specific implications. My cabinets are gorgeous. The granite countertops and backsplash is awesome. I highly recommend only serious customers. These folks are professional and stand behind their work.

Mo
Review №5

GranCreations did an Awesome Job! We went to see them about getting Granite, and Cristina had her Contractor Augusto out the very next day to get our measurements. We had our Granite installed less than a week. The Installer Alex and his partner were very Nice and Respectable. They did a really Great Job with the install. They knew exactly what they were doing. They cleaned up after they completed the job. They wanted to make sure that we were satisfied with the work, and we were. Our Kitchen looks Amazing and its all thanks to GranCreations! You Guys really out done yourselves. I will recommend this Company to anyone. We would definitely do more Business with them. Its hard to find a Honest Company these days that will keep it 100% but not with Cristina. Shes the Best! Many Blessings to this Family Owned Business. ❤🙏

Cr
Review №6

This is a test to see if Google is posting my customers reviews. The last 3 have not been posted for unknown reasons. All purchasing customers need to do is select the number of stars, type in their review, and select the post button.

Li
Review №7

I had a great experience using Gran Creations. Agusto was with us every step of the way to explain what they were doing and made sure we had all questions answered. They were able to install when we were not home and they did a great job at cleaning up and not damadging anything. The price for the quartz was a little high but they helped me to find a remnant piece for the bathroom to keep cost down as much as possible. I would reccomend them.

As
Review №8

These nice men visited our home in the middle of the pandemic and upon entering told us that they can not work in masks. Living with a high-risk elderly individual it would have been nice to have some sort of compromise. Will definitely choose another company next time.

K
Review №9

GranCreations is an extremely professional company! Cristina, in the front office, is responsive and clear and explain everything every step of the way. I will definitely be using GranCreations for any future projects.

Co
Review №10

The staff was wonderful; Christina was very patient and helpful. She gave great suggestions which I appreciate. The installation staff was professional and did a wonderful job. I have a new kitchen that I absolutely love!!!!

Tr
Review №11

I am a repeat customer at GranCreations. I’ll never go anywhere else for stone in Charlotte. The quality of their stone is the best in town with exceptional prices. Additionally, the staff are all personally invested in delivering the highest quality service. This is a dealer you can trust to do it right!

Ri
Review №12

The granite tops are super I wish we would have gotten them sooner. They came when they said they would, very polite and professional. The workmanship is great and they cleaned up the work area very nicely. I went over to my neighbor across the street and she loved them before they left they went over to her house and gave her a estimate also. Great job 👍

Cl
Review №13

Great customer service and they finished my kitchen before schedule...professional company that had good price for the granite i picked at there location ....Definitely going back to get my bathrooms done.Good Family owned business with lots of choices to pick from ...

Br
Review №14

Excellent work! I remodeled my kitchen and master bath. The staff were very pleasant and excellent customer service. Starting from the beginning choosing the granite and the end of the project, the staff including Belinda were very professional and informative. Great job! I would recommend them to my friends.

Be
Review №15

I have been employed by GranCreations for a little over a year now. I am blessed to work in an environment that embraces God and where we can show sincerity, honesty and integrity to our customers and loyal clients. Helping to give a client a makeover in their kitchen, bathroom and other parts of their home is a joy to witness their excitement and appreciation. I really enjoy being of service to all our customers and especially those that are repeat clients. Id like to thank all of you for trusting in us to get the job done the right way!! God Bless us all.

Ch
Review №16

After spending days looking for the perfect piece of granite at several different locations, we found exactly what we were looking for at Gran Creations. The staff was extremely helpful and knowledgeable and very pleasant to work with. We are so impressed the size of the granite pieces that they can install without seams! The delivery was very quick and the overall experience was great! We will definitely use them for any future needs we have as well as recommend them to our friends, they have earned it!

Su
Review №17

I had a wonderful experience with GranCreations from the showroom through installation and cleanup.The staff was friendly and helpful in assisting me make my choices. They were able to show me examples of their work, including a counter they redesigned which I loved. I had them redesign mycounter which really gave more of an open space look to my kitchen which I love. Installation was fast but, efficient. The installers thoroughly cleaned up. I highly recommend GranCreations for your granite needs.

El
Review №18

Working with GranCreations was a very pleasant experience! The staff was very kind and helpful. I love my granite countertops and my deep sinks. I would definitely use them again. Ive given their information to a few of my clients and hope they will call and enjoy their experience as well!!

Me
Review №19

I recently had my kitchen remodeled, and GranCreations was by far the very best group of people to work with during the whole process. They were so friendly and easy to work with. They were unbelievably fast in measuring the space, cutting the granite, and placing the stone -- and the granite is absolutely beautiful. In fact, almost every person who has come to my home has commented on how gorgeous the granite is. Thank you! Your work truly completed my kitchen.

Pa
Review №20

What a wonderful experience - from the office staff (Belinda), owner (Augusto) to the installer (Alex)! Very professional, personable & knowledgeable - all with an eye for detail, from start to finish! Passion for their company, their customers and Christ is so evident & amazing! I Love it! My granite countertops are BEAUTIFUL! I cant believe we waited so long to get them done! GranCreations is the BEST! I would definitely recommend them to my family & friends!

We
Review №21

We had granite countertops installed by GranCreations in 2010. It completely transformed our kitchen. The job was done on time and with excellent workmanship and customer service. I would recommend them to anyone who is looking for the services and expertise of a granite supplier/installer. Their prices were competitive with quality materials and workmanship.

ma
Review №22

I really love my new counter top. Everyone from the office staff to installer was very professional and efficient. The price was actually WONDERFUL. No Hassle and the communication was AWESOME. I will be back to purchase my Island!!! Augusto and Belinda are the best!!! Thank you GranCreations, Inc.

Co
Review №23

Very good customer service .. installation was one day .. clean up done well.. very affordable.. I’ve never had granite an these folks made possible .. definitely use again !!!

Ta
Review №24

I absolutely love my new granite. Augusto and Belinda are the best. Very professional yet personal. I have never met anyone who is as passionate about their profession and product as Augusto. I will definitely refer my friends and family to them and I will be a repeat customer for future projects.

Ro
Review №25

Stay far, far away from these crooks. We ordered 5 vanities based on a floor model in their showroom. The shipment was completely different than what we ordered. The order was prepaid...now they refuse to refund our payment for what is an obvious mistake on their end. Looks like we have to spend time and money suing these crooks to get our money back.

Mi
Review №26

Terrible Experience with Customer Care and Product QualityI had a TERRIBLE experience with this company. The product I received did NOT meet my expectations and the customer service was even worse. I will NOT do business with this company again. I still have outstanding damage from when they moved my appliances and scratched my flooring. I suggest you do your research, THOROUGHLY. Check the Better Business Bureau website and Yelp for other insights.

Gu
Review №27

Absolutely amazing work. Top of the line quality, friendly qualified staff.There are so many granite companies out there, but this guys know their stuff and pricing is excellent as well.

Su
Review №28

I found my experience with GranCreations very professional. They showed me the granite I made a selection and once I did the office staff handled the work order and they visited me in my home to measure. Installation was very efficient and in a timely manner. I love my granite counter top and pennisula which was extended to accommodate stools and space for knees.

jc
Review №29

GranCreations was very easy to work with and had a great selection of granite to choose from. Their finishing and installation was impeccable. So happy with our results.

Ke
Review №30

We simply love our granite center island and counter tops.They are so beautiful,the new look transformed our home. we will recommend Grand creations to everyone.Thank you,Keno and Joyce Gonzalez

Da
Review №31

GranCreations were very professional and customer friendly throughout the whole process. Great selection, price, and installation. I recommended them to family members and GranCreations took good care of them as well.

Pa
Review №32

The staff was very friendly, the selection was what I was looking for in colors and movement. The instalation was scheduled at my convenience and very quickly. I love my counter tops.

Ir
Review №33

We had a great experience with GranCreations. Prices are competitive and everything you need for your renovation is all in one location. We purchased countertops but would have considered buying cabinets form here as well if we would have known about them sooner.Belinda provides excellent customer service...answering all of my questions with a smile (and there were a lot).The best part is we wanted the counters installed before the holiday and GranCreations made it happen. They came out the day our base cabinets were installed to measure and installed the countertop the next day. I am very pleased with the outcome.

Da
Review №34

Finding our granite countertops at GranCreations was a wonderful experience! Augusto walked us through the showroom explaining all the different choices and showing various granite samples with different cabinets making our choice so easy. Augusto and staff were friendly, prompt and very professional and completely changed the look of our kitchen. It’s so beautiful!The have a gorgeous variety of granite, something for everyone‘s budget. We DEFINITELY recommend GranCreations for your next countertops.

Jo
Review №35

Good Job with our kitchen counter top. The service perfomed by the Installers met our expectation.Comment made by Joey Edouard on 3/25/11The Folks @ Granite Creations are very customer service oriented. They price is reasonable, they show up on time and leave the jobsite spotless. I would strongly recommend them to my friends and family members.

Bi
Review №36

I had a great experience with Grancreations. My countertops look great and enhanced my home.Thanks Agusto

Be
Review №37

I absolutely love my new granite countertops, backsplash and faucet. Augusto was very helpful. He spent a lot of time going through his showroom with me and helped us select what we wanted and was very prompt and efficient when he came to install it. They were very professional and I highly recommend them! Thanks for a great job!

Ch
Review №38

This is my second time purchasing from GranCreations. They provided the Granite Counter tops in my kitchen back in 2010 and now they are doing the vanity tops in my master bathroom. Both times, they provided high quality granite and the professionalism from the admistrative staff and workmanship from the installers was outstanding. When I remodel my other bathroom with granite top for the vanities, I will be calling GranCreation. Excellent company with top notch ownership.

Ro
Review №39

We purchased countertops at the beginning of 2016, and recently had backsplash installed. The service was exactly as we had remembered - EXTRAORDINARY! The entire staff is sincere, professional and honest.

An
Review №40

I recently replaced my kitchen and laundry room countertops with granite, and Grancreations was a pleasure with which to work. They were knowledgeable, friendly, and very helpful. I love my granite and have had so many compliments. I highly recommend them!

ba
Review №41

Worst customer service, rude and demanding. They will only pretend to be nice until you sign up for installation but later will deliver crappy service meaning expect damaged and chipped granite counter tops and they will lie to get away with the mistakes or wrong doing, do not do business with this company.

Br
Review №42

Nothing but a hassle to deal with these people. They are more than willing to come out to your home at any hour to sell you countertops, but when something goes wrong they are more interested in trying to quote their contract than actually coming out to fix their screw up. We had countertops installed and they were measured incorrectly. We should have known when the owner showed up with a tape measure and eyeballed everything. We had a wall that was not square and pointed it out while he was measuring because he didnt seem to notice. He assured us it was no problem. After install they told us not to move anything back so we wouldnt bump the countertop before the adhesive settled. The next day we noticed our stove didnt fit. We called and got the run around that they could only come during certain hours for problems and those are different hours than for sales or installs and arent posted on their website (the sales guy/installer/repairman is the owner). They also stated it would take at least 2 different appointments before anything could be done. When we felt like we were getting nowhere, on the phone since all they wanted to do was argue that it was not their fault and that they had completed their contract we stopped payment on the check until the job was corrected/completed. We also opened a Better Business Bureau case to attempt resolution. However, this company took the liberty of using a debit card number from a previous transaction to re-charge us without getting authorization. We are currently in the fraudulent claims process with the bank to recoup the extra fees they tacked onto the unauthorized debit transaction. Do yourself a favor and look elsewhere.

La
Review №43

My husband and I recently had our kitchen countertops changed to granite. It was a very difficult task attempting to located a company with a great price but yet a great product. We visited Augustos company, Grancreations and I was very impressed with his detailed presentation and description of the different granite choices. They had the kitchen completed in one day and it looks wonderful! Thanks Augusto, you and your employee were so professional and friendly. We love it!

Ty
Review №44

GranCreations installed our counter tops and we are well pleased with the timeliness, workmanship and customer service. We did however experience some damage to our kitchen floor and Augusto assured me that it would be taken care of. Although the repair process took longer than expected, our wood floor repair is satisfactory. The staff at GranCreations provided exceptional, courteous and professional service and I would recommend this company to others.

Be
Review №45

Grancreations installed granite counter tops for us in December which was a very busy month for them, but they still got us in for measurements and the installation so quickly we were surprised. The information they gave us on not only the granite but the backsplash were really appreciated. They were great from the office staff to the installers, all at the best price.

Bi
Review №46

Great selection for all your remodeling indoors and out..

Ke
Review №47

Nice company, reasonable price, and fast installation! I like that they are upfront about all the costs and dont try to hide anything.

AJ
Review №48

A wonderful Company with amazing Faith in Christ. Professional with outstanding quality

Fr
Review №49

We are speechless about our new granite island, countertops and tile backsplash. It started with a need to brighten up the kitchen, and the GranCreations design crew took it frtom there. From picking the actual granite in their showroom, to Augusto measuring up our kitchen and making valuable recommendations, to the crew cutting down our breakfast bar and installing a beautiful granite island, to the precision cuts for the tile backsplash and final cleanup. We are very happy and looking forward to enjoying our new kitchen for the holidays. We highly recommend GranCreations!!!!

Je
Review №50

Fast turn aroundHigh pricedBelinda was nice and helpfulGran Creations demands a contract and change orders thet wanted my credit card # and social security # but I paid by checkThey took my license #A little too extreme for a counter topThey also knew the job was a carriage house gave me a price signed a contract then when thet came to template Augusto complained of the steps and charged us $150. More that the original contractYes it was a change order.Also they put the seem on the weakest spot on the granit the sink seem.I didnt argue Augusto was very adamant that this was what they do and put the seems of the granite.They completed the job quicklyIt looks fineAll in all except for the added $150 they did a nice job.

Mi
Review №51

Great place and price just referraled my friends...

Ka
Review №52

GranCreations did an outstanding job on the countertops inside Pit Road Bar & Grill. Before you purchase, come in and check out the installation. We are open 7 days a week.

Ki
Review №53

Excellent customer service. Our new countertops turned out beautifully.

Ra
Review №54

Gran creation installed my counter top and the did a great job.love it.thank you for being professional.

Kr
Review №55

We are VERY satisfied with our new granite countertops. We did a great deal of research on Charlotte granite suppliers and ultimately decided to work with GranCreations because of their professionalism, quality and enthusiasm to work with us. Augusto had some great ideas that made our kitchen even better than we had imagined. The installation team promptly arrived when promised and did a fantastic job. We would recommend GranCreations to anyone looking to install granite counter tops. Thanks! Brian & Kristi

Al
Review №56

Love how my counters look!!! They were super fast and showed up right on time!

Be
Review №57

My experience with GranCreations was wonderful. We picked out our granite on Saturday and by Thursday it was installed and the backsplash was installed. Augusto was very professional and not pushy at all. He explained everything to us, showed us pictures of work that he has done, and answered all of our questions. The install went great without any problems. They cleaned up after themselves and were very friendly and professional. They went over the care of the granite and tiles and answered all of our questions. We will highly recommend GranCreations to everyone. We hope to be able to use them in the future to do more home improvement.

Su
Review №58

GranCreations not only does excellent work; they are also professional and personable, knowledgable and give good advice when you dont quite know what you want. Want beautifully installed granite with great service, this is the place.

Ga
Review №59

I loved the granite Grancreations did for me. They were quick and efficient. they had a large selection of granite with all price ranges. The owner was very knowlegable and personable. Thanks Grancreations for a great job.

Kr
Review №60

From purchase to install, all around great experience and great selection!

Ja
Review №61

Helpful staff and the owner is very knowledgeable.

At
Review №62

We are very excited about our new kitchen. Grancreation was recommended by our friends, we set up an appointment for a Saturday. We met Augusto and Cristina, they are very nice people. We could not believe the excellent customer service we have received here, Augusto is very knowledgeable and explains everything you need to know about granite and more. He enjoys what he is doing and has a great connection w/ his clients. The crew came out next Friday and installed the countertop in no time, very clean job, could not even tell that someone worked there after they left. We also bought our sink/faucet and wall tiles from them and we love their quality. We are very pleased w/ Grancreation and everyone who works there! Thank you, Mihaela & Attila

He
Review №63

Workman was on time, cleaned up the job site and the work was very professional.

Yu
Review №64

Dont know anything about kitchen business

Information
29 Photos
64 Comments
4.6 Rating
  • Address:3400 N Graham St, Charlotte, NC 28206, United States
  • Site:http://grancreations.com/
  • Phone:+1 704-332-7625
Categories
  • Cabinet store
  • Countertop store
  • Granite supplier
  • Home improvement store
  • Marble supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–12PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
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