This is a magical place! Always like going here monthly to get supplies. It is fun to see the seasonal items and new items. I feel happy when I can leave with purchases under $50! There is many tempting things there that I think I need but know it is a want! the staff are usually very helpful. And you can go through the registers fast. So can go in and out with the item(s) you need.
Costco is a staple for our family. Good fresh food, fruit and vegetable choices too. Cannot always count on all the products being sold. They did away with safe and fair brand cereals. Not enough soy, gluten and nut free products. They did carry an allergy free chocolate which my daughter with food allergies enjoyed. Then stopped. But hey cant have it all, right.
Great location; super nice employees; excellent masking and of course, the usual Costco prices and variety.
One of the better Costco locations I’ve been to. Close enough to uptown, but not a lot of other places around to eat before/after shopping unless you’re looking for fast food.
I love Costco I had a memberhip since my teens. Shout out to my mom & brother. Funny thing my birthday gift for my brother just about every year is paying for my Costco membership lol. Now I bring my wonderful fiancée with me to shop at Costco and we just always have a ball from the samples to the bulk buying to eating there pizza.
Yes Costcos Im definitely going to get a membership with you all. Im absolutely amazed and all the wonderful things that you sell. I dont appreciate how there are no signs to find anything in the house you should definitely make that a goal to make it easier for shoppers to find what theyre looking for other than that I love the system that you have at the checkout to get customers in and out I couldnt have asked for anything better.
I always find what I need and then some. The staff is great. I really appreciate Costcos continuing to have cashiers and not just offer self check out.
Nice and tidy with fast checkout process. Highly recommend this store.
We loved everything we get from Costco and the quality is way better than the other membership options in the area. Food options are good. The Kirkland brand has been really great quality too. The only complaint is that it’s always so busy!
I have been a member for many many years and shopped at various locations, including Montreal Canada. The Tyvola location is always clean and well prepared. Very friendly staff and service department. I only wish they had more locations around Charlotte
Great experience as always. I was in and out quickly.
Love Costco! Good location! Great customer service.. some things I wish came in smaller amounts! Worth buying bulk!
This place has great deals especially on bags of shrimp
Love this place! I want to give it 5 stars. But cant! Great staff who are very helpful and courteous. My only concern is those who dont wear a mask when they are assisting you, get directly up in your face to speak. Even if I have a mask on, I dont want you that close in my face! They get way to close! If you step back, they step forward! That is my only concern. Its an uncomfortable feeling.
I have been a member of the 3 large warehouse stores at one pint or another. Costco just seems to stand out above the others with quality of food, selection of other products and customer service.I had 2 specific incidents that would keep me at Costco - twice now the price of a product changed and I was refunded the difference in cost. Nice surprise to receive a gift card in the mail!
I like how they have variety of all kinds of essentials. Its pretty similar to Sams but a bit bigger. However, the prices of their membership are higher than the Sams.
Love this location. I can find everything I need and more. Staff are courteous and helpful.
Love this location. Its always PACKED on Saturdays though. And while the patrons are not always the best, I always get through the lines quickly because of the cashiers! And, of course, if you bring the kids, expect to buy some churros and pizza or frozen yogurt. Happens every time. And come with an empty tank like I did, to fill up on the cheapest gas around.
Its Amazing How People Are!!!I Had 4 Items In My Cart leaving...The Woman In front Of Me had Much More...For Some Reason The Guy at The Door Touch All My Items looking At My receipt!!!But Didnt Touch One Item In The Woman Cart before Me...Wonder Why👀#No Words
My son and I intend to share in the cost of a membership. He initiated the account in ATL and was told that I as his mother is to simply show my ID to start the account (he fully disclosed that I was in a different state). Sounds simple? No. Even though I fully support him while he is in school out of state and can quickly show a guarantee of lease (notarized mind you), I’m told I can’t have a guest membership because we are not the same household and I have to show documentation of his address on something with my name. Really? ‘Well, this is a free membership.’Not impressed Costco.
Even when this place is super busy, they have a friendly & helpful team who work well together. Returns are a breeze. Simply wonderful people.
Today I came to buy with my baby, and I went to the self checkout.A dark hair white girl was scanning my items, and I thought she had finished scanning, I wanted to pay with my card and she hit her scanner on top of the cashier in front of me, I asked her: are you angry?she answers me you just damaged what i was scanning. OMGA terrible attitude for customer service, I asked for the manager: and they told me that she/he was in a meeting, I would have liked the manager to go with me to talk to her and she can learn to be more respectful and kind with the clients.
It can sometimes be a little hectic. Overall its a good experience
Whoever answered the phone when I called about last-minute Halloween candy was super nice and helpful! Thank you!
Clean, organized with lots of new things to discover all the time. I usually get my car gas tank filled there as they have the best gas prices in town too.
This Costco has helpful staff and it’s great about being stocked consistently. The staff is effective in keeping lines moving.
I have been living in North Carolina for 5 months and every time I come I leave with a frown. The customer service is horrible. I really despise coming here because how rude the employees treat the customers. When you ask someone for advise of where an item is they have no idea. I had to run to person on the floor so they can guide me where a product was. My sister said, “ Oh wow he is is hiding from you.” I was in disbelief. I come from West Palm Beach and I would go to the Palm Beach Gardens location and they would you treat you so kind. Please have them retrained because they lack kind customer service. The good reviews are probably from the managers lol!
I wish there was an option for no star because that would have been what I would of given this place. Rude employees. The man at the entrance gate was rude. He had told us to put on our mask before we entered and that was was fine but he was still rude about it. We saw people in front and behind us come in with NO mask. If he was going to enforce this it needs to apply for everyone. I would NEVER come to this Costco again due to RUDE EMPLOYEES.
I love costco and have been a member for 15 years but was recently left with a bad taste in my mouth. I received a phone call a whole day after my last visit accusing me of short changing a cashier and that I would be billed the difference upon my next visit. Ive posted more detail about this on Reddit and have had other employees tell me this isnt policy. Called corporate and was referred back to the club. Never got the GM to call me back (waiting 4 days but was promised a call within 3) but spoke to another lower level manager who confirmed they have an employee who researches how cashiers are short cash at the end of the day and in my case traced it to me. Upon explaining my side of the story (I counted exact change as did the cashier) they removed the block on my account and while did apologize for my bad experience told me to be more careful in the future when paying with cash. How about getting more training and take responsibility for your own actions and not blame customers? Unbelievable.
Big shop with my wife and then our son to enjoy the rest of this gorgeous 😍 ❤
Staff is friendly and respectful, this location is pretty clean, and- as per the Costco way- the prices are usually pretty solid. Great location to grocery shop when you need to stock up for an extended period or just need to feed a family.
Claustrophobic! Highly recommend not going afternoons. Best times is when it opens.line for returns was 20 deep with one staff working on returns.
Always the best place for Meat, Wine, and quality food items 👍
I love Costco but very disappointed that the selection of men’s clothes continues to get smaller and smaller. It want from 7 or 8 full tables to 4. I’m going to have to consider giving up my membership if this continues!!
I dont give 5 stars because: Sometimes its a bit crowded, plus a lot of new people have come to Charlotte with no manners.We no longer hear an excuse me, Im sorry for please! You can be talking to someone or looking at a product and someone walks by without saying anything.It is not the responsibility of Costco but it would be good a campaign of good manners so that the new people who arrive here assimilate the culture.
Costco is just absolutely the best. Everyone who works here is incredibly nice and the store is fantastic. Also you cant beat $1.50 hotdog.
Always enjoy shopping here. Great values
Great place to shop for those great seasonal items that only they seem to have! They always have something new each time you go in and something new to try and hopefully buy! Nice jewelry and watch selection as well. Also you cant beat the food court prices for a cheap family meal. Everyone loves Costco!!!
We have been Costco members for a while now and Costco has never failed us. It always has low prices. It has very low priced gasoline which is hard to find these days, and great customer service!
All household consumer items are there at very reasonable price. Day today wears are also available. Membership is required.
Love shopping there, and the workers come to know you by name!
Got in and out on a Saturday filled with people. I was very grateful. Costco has about everything you need, food, electronics, name it. Great place to shop.
Great store, awesome deals, has almost everything that you would need to buy in bulk for pretty good prices. The only downside is that the store is almost always packed.
I love Costco. I always know what to get even as I travel through various states. Great prices and selection. I only get gas here now.
Much better than Sams or BJs
I love Costco. They have a great selection of organic non GMO options in bulk which saves time and money.
Love going here. Staff always nice and helpful.
Wow wow wow... what more can I say. They have everything for everyone. Very well organized and user friendly. You cant beat the prices. Friendly, professional employees
Best place around to get quality tires!
First time in my 14 years membership have I have been treated so badly. We feel being singled out by the cashier who doesnt even listen and rolling her eyes at us while she shouts for Manager. The manager doesnt even made it better for us and made us feel she just wanted to dismiss us quickly.When did COSTCO changed their policy that you cannot made separate payments of your purchases? Or bring friends and pay for their own?Not a good way to do business COSTCO. Train your stuff to be more customer friendly and culturally sensitive.
Never went in way to crowded in parking lot.
Costco always being greate thank you 😊🙏
My father was taking two Moderna vaccination in this store. Somehow, the people in pharmacy shows attitude towards us. It feels like they dont want to do covid vaccine for people; maybe it is because we are Chinese? If they are too busy, they shouldnt let us make appointment at first place. Please be respectful to people coming for covid vaccination, especially senior Asian people. Thanks.
Clean, fresh veggies. Quite surprised, as my Costco experience in Sarasota always had rotted produce at high cost. Like any of these stores, know you prices, some items are best purchased via local retailers at lower costs.
Costco is on their A game! They keep getting better and better at getting things that represent and reflect the Asian holidays!!! This is all foods for the Moon Cake Festival!!!WOW!
Gas prices will keep people cominng back. The newer self checkout stations make it quick and easy.
Great timely service from the Tire Center!
I love Costcos the people are always friendly. Its really no place like it in Charlotte North Carolina. The gas is affordable the food is great. Ive been a member since 1985. I would recommend it to anybody its top notch.
This Costco is less crowded one. But it has all items we needed.
We switched from another wholesale and the quality of the product, brands in this are highest than expected
Crowded but not terrible. Checkout was super quick. Had to skip the long gas lines and go elsewhere.
I like that the parking lot isnt small so it can accommodate for all the cars. Its always clean here and well stocked. The staff is always friendly and try their best to keep the lines moving.
My family will be canceling our memebership due to Ronnie at front door, he is disrespectful and rude. Never have I been spoken to in such a demeaning manner!
I liked it over in N. Carolina. Theyre giving samples too. I even saw few customers w/o face covering.
Now at this location the fast lane is a self check out lane... Whats the point on having somebody at the check out point if all is going to do is drive you thru the process..
I love Costco. One of my favorite stores.
Great Costco, very spacious with lots of options!
This was a pretty fantastic Costco. It appeared incredibly clean and the workers were willing to help when asked.I am used to a Costco having a dedicated liquor department which this Costco does not have but thats understandable because of the laws in North Carolina. Instead they have a wine area in the middle of the store proper. It always feels weird to be missing out on the great priced Kirkland liquor brands but its not the stores fault. Otherwise its a pretty standard Costco.
Costco is the best. Always stocked with plenty of goodies. Be careful about the produce, sometimes its bad out of the bag or it turns bad quickly
Nice Costco, conveniently located right off i77
I would like to know how and when the implementation of certain rules this place likes to make up. Letting people with full carts use the self checkout area but when I get up there all of a sudden I have to much stuff, wasting my time and having to get into a longer wait to check out. Thanks to the employee who randomly chose to enacted said rule when no where to be seen is a sign stating that there is a limit.
Better than any store we encountered during this trip .Service and staff are very very good.Even problem with installed washer back home was solved by staff member RYAN. Thank you
Its a Costco. Its run like a Costco. Its okay as Costcos go. Yay.
Not really a shopper however I am a Costco fan So much variety
I love the fact that Costco care about everyone’s safety by mandating masks. Thank you! Awesome place to shop!
Good prices for really great stuff. Love the bakery selection. It always suprises me with something different
Great location. Always in stock. Busy but what Costco is not. Always panhandlers getting on and off I-77 at this exit. Seem to be getting bolder, walking out into traffic. Just wave, acknowledge them and carry on.
Pros:1. Quality merchandise. Name brand clothes.2. Value for your money.3. Gas prices are awesome.4. Coupons automatically applied at checkout.5. Efficient workforce.6. Self checkout option7. ID card in Costco appCons:1. No wifi for customers. Every store has one nowadays due to the network issues inside the store. BJs and Sams Club provide this service.2. No air pump. BJs provide this service.3. Busy most of the time.4. Chocolate options are less compared to Sams Club and BJs.
Great I didn’t buy anything
My absolute favorite place to shop! Always very clean and organized. Very friendly and courteous staff. Great quality merchandise at very reasonable prices.
After standing in line to get a new membership, I left disgusted. Jocelyn at customer service takes money, gives me paper receipt, THEN tells Ill get card upon next visit because equipment was out of order. I felt she could have let me know when I told her what I wanted. Offering me a refund after this wait was a choice I ALREADY knew I had. I hope this isnt the beginning of a bad relationship with Costco!
Clean and well stocked. I wish there were more cashiers so the line wouldnt block the aisle
Not a member cause I dont live near the area, but its definitely a great place to shop for just about all of your needs.
This might be silly but me and my wife watch YouTube. So Costco is supposed to have these legendary hotdogs and they truly are. No cap!
Love Costco I usually have to get 2 of everything! Large families understand staff is always helpful and checkout is swift.
Very clean store. Covid precautions taken throughout. Store was well-organized and well-stocked. Staff was very friendly.
My favorite place i just wish the would get some of the stuff like the midwest location
I Love Cotsco!
Busy but not disgusting this morning. Its Costco, what can I say? Things are efficient and polite. Staff are polite and pit the customer first. All good.
The store is clean & organized. The staff is efficient & helpful.
Went to get propane tanks filled and went to look at their meats while there. Meat prices unreal. Chicken and pork only thing reasonable.
Nice place for buy and eat.!
Todays visit was quick and easy. Personnel were friendly and checkout was great. Everyone was ready for a New AND Improved Year! Ring it in... Safely.