We really appreciated getting us in so soon. You did a great job readjusting the hearing aids and cleaning them so well. Anderson’s hearing is so much better and is no longer muffled. Thanks so much.
This is a great place!! I was so excited to get my hearing aids! I was surprised when I found out they were Bluetooth enabled! It is awesome!!! I was treated great by the staff and really enjoyed being there!! Thank you all so much!! I can now hear my grandchildren when they talk to me!! I will always be thankful for that!!
This was my first visit to HSC. I appreciate the fact that HSC carries four top brands and repairs them as well. Service is prompt and friendly; professional but not distant. I appreciate the fact that time was taken to answer my questions. Ill be back for my next set of aids. Thanks! A++++
This is a very helpful practice for me as I am very hard of hearing. I got fitted with the correct hearing aides and have continued excellent service on them!
This was the best experience that I haven ever had with an Audiologist Practice and I have been to several. It was a 5 star visit from the time I stepped in the office until I left. Thank you!
My ear device was having some problems and Dr sent it back to manufacturers and got it repaired for me, in a timely manner. Thanks
If you’re looking for a set of custom ear plugs this is the place to go. Even though I was just there for a set of earplugs the staff and doctor were very courteous and helpful. A++
I have been wearing hearing aids for over 25 years and I found hearing solutions center when I needed new aids. I’m so happy with the service and expertise provided by Dr. G. Smoothest transition ever!
Excellence service by a very professional highly experienced doctor. Dr. Gosu took the necessary the time to determine the extent of my hearing loss and provide me with the best hearing aid solution for me. He explained everything I needed to know in simple understandable language. Glad I purchased the warranty on my hearing aid. Dropped it on my ceramic tile bathroom floor. Ouch! it broke in half. No problem. Dropped it off at the Hearing Solution Center and had a new one in five days, no charge.
Dr, Gosu has always been very respectful and helpful in all of my visits to his office. He is very knowledgeable and listens very well when you ask a question.I am very happy with his service and would highly recommend his office to anyone in need with a hearing issue.Valarie is always very helpful when checking in and out.It is a pleasure to deal with both.
On time, friendly, professional, yet overall very caring
Buying hearing aids from Dr. Gosu was a very easy and friendly procedure . He explained my hearing problem in some detail and what he felt was the best hearing aid to help me. He recommend a mid range price model that he thought would help my problem, although he could have recommended a higher price model. I felt very confident in his recommendation. This will be my third set of hearing aids in the last 10 - 12 years, and although none of them restored my hearing to 100 percent, I am very satisfied with them.
I like the personalized service you can get with this provider. It’s not one of the larger, factory like doctors offices that leave you abandoned in the waiting room for an hour.
I’ve been going there several years and am very pleased. They take Special care in making you happy. Also, Dr. Gosu and Valerie are the best. est in their clients.
I have been extremely happy with Hearing Solutions Center. They have taken great care of me, helping me get the right hearing aids, working with my insurance, ensuring that the hearing aids work properly and closely monitoring my hearing. Dr. Gosu is a pleasure to work with, as is Valerie. I cant recommend HSC enough!
Extremely polite, caring and expert staff.
BEST experience! I had an ongoing problem with my hearing aids over many months and many, many trips back and forth to CEENTA without any resolution and I rarely saw the same audiologist twice. It was SO exasperating! Frustrated I googled for the best audiologist in Charlotte and his name came up with great reviews so I went to see Dr. Gosu and everything about my experience was fantastic. He is very knowledgeable and patient and found my problem - it was my iPhone connection to my hearing aids!! He returned several calls within minutes and my problem was resolved quickly. His assistant, Valerie, is also very caring, kind, competent and calls you right back should you have a question. Its a very friendly, comfortable office with personalized service. I was so happy about them that my husband moved to this practice with Dr. Gosu. I highly recommend him!
My visit to Hearing Solution Center went as expected with test and great discussion. I was shown test results immediately with comparison to previous annual visits. Discussion gave me information as to hearing expectations, why the hearing loss and possible consideration for hearing devices. Thank you very much.
Dr Gosu is always friendly and such an expert.
Ive been a patient of Dr Gosu for at least 6 years. He has always done a superb job with my hearing prescription and with the best type of hearing aid needed for my hearing loss and is always available when I need him. Without these hearing aids I am practically deaf.Valerie, who is his office manager does an excellent job contacting me as needed.
Dr. Gosu is an excellent doctor of audiology. He is extremely competent. He is a very good listener, and he explains all that he does and why he does it. He has a sparkling personality as well.His assistant Valerie is very knowledgeable, competent, professional and efficient.The two make a very pleasant experience for the patient.
Staff is friendly and knowledgeable. The level of professionalism is superb! Dr. Gosu knows the strengths and weaknesses of all the varying products available for hearing impaired individuals. His recommendations are sound. You can be rest assured his suggestions are the best and correct choice for the situation presented.
The staff is absolutely professional and helpful. always a good experience and would absolutely recommend this office
Dr Gosu was able to greatly improve my quality of life. He resolved the hearing difficulties I had with my old devices by prescribing the fantastic Resound hearing aids. I love the new technology, and conversations are so much easier now. Very pleased with his professional service and efficiency.
Dr. Gosu was very personable, while being professional, and treated my 93-year-old mother with respect and gentleness as he diagnosed her hearing needs. He offered her a selection of hearing aid options, but recommended one that was in keeping with her activities and not the most expensive device. He explained that he didnt promote only one brand of hearing aid as he preferred different brands which provided the best service in each category. Plus, he stands by his work, making sure that his patient is pleased with the results. Included in the cost of the hearing aid(s) are multiple followup visits and limited replacement opportunities in the case of loss or damage. A very good value overall. All in all, a very pleasant and satisfying experience.
I love this place Dr Gosh is very knowledgeable and is willing to go out of his way to make sure you get what you need: They have helped me finally be able to hear things I never thought I could. If you’re looking for a great audiologist; please consider Hearing Solution Center. You will not be disappointed.
Hearing Solutions are very professional besides being very compassionate regarding your hearing needs. They truly care that you get the right hearing aids and are very easy to work with. You can communicate very easily with them and they understand and work with you regarding scheduling.
Outstanding from the minute you walk in the door and meet sweet Valerie to meeting the no hurry, awesome Dr Gosu. You will not only be extremely happy with your experience you will be referring your friends !
Great experience ever time...so nice and professional!
Hearing Solution Center of Charlotte is a real asset to our community. The staff is very personable, knowledgeable and caring. They lead you every step of the way in your journey toward better hearing. I have and will continue to recommend them highly to friends, family and neighbors. A + across the board
My insurance company referred me to the Hearing Solution Center, I was very unsure at first, due to having been with my own ear doctor and facility for many years and due to many hearing issues was only comfortable with him. I agreed to give them a try and am very pleased with my choice of hearing aids. Everyone in the office is very professional and helpful. I will utilize them again if needed.
Dr. Gosh was very good with helping me to get the perfect sound to communicate with friends, family and all surrounding. Thanks for his patience with me. I will do a referral to friends and family.
My experience with Dr. Gosu / Hearing Solution center was excellent. He took his time and was very thorough in educating me about what was going on pertaining to my situation. He asked questions, he answered questions and explained things in common sense terms. I feel confident being under his care.
We are both very pleased with Craigs new devices. He hears very well and notices many things he was missing before. I am so grateful he took this step as now, around our home, I no longer have to repeat things in our conversations. He has received prompt and courteous service from HSC and found them to be true most attentive and true to their word. He would highly recommend the ReSound invisible, inside the canal product to anyone. What an improvement in our quality of life!
I have always received great service. Office staff is always helpful and very pleasant. The Dr. is wonderful and I always feel like he has time for me and any questions or concerns that I have. I highly recommend them.
Well, the last thing I wanted to admit to was that I was loosing my hearing. I had attended a Regional meeting a few days before contacting the Hearing Solution Center. I showed up and the fun began. 2 out of 22 words, (she had a paper hiding her mouth and I could not read what she was saying). Both the Dr. and I realized very quickly that I had issues. The positive/helping/caring attitude was so very comforting to me. It started at the front desk.I now have two hearing devices, (is that what you call them?) and I had no idea that I was missing so much. I can now hear my kids, my family and friends. The adjustments and support from Dr. ??? I cannot remember her last name, Kathy. Thats what I know her by. Anyway, I am thankful, grateful and humbled at their kindness and professionalism. I have since moved back to my family in Indiana but I cannot remember having a better, more successful, more enjoying trip to a Dr. office that literally has changed my life. Thanks so very much Kathy.And, no-I did not know Kathy before the apt.Greg Jaggers.
I read a few of the existing reviews. Everyone says Dr. Gosu is great--and he is. He is pleasant to talk to. He takes the time to explain what he is doing and explain your hearing device. The appointment was quick--which also made me happy--as I have a busy life.
Dr. Gosu is one of the most knowledgeable audiologists that I have ever met. He explains the complex workings of high tech hearing aids so that they are easier to understand. He also goes to great length to help in anyway possible to help you decide on your hearing aid.
Great service and easy to work with, the staff is very welcoming and the doctor really listens to you about what you are looking for and works hard to satisfy you.
Very efficient visit. On time and very productive visit. Answered all my questions and very satisfied with my experience
Very professional. He makes you feel comfortable about wearing hearing aids. I would encourage anyone needing hearing aids to go see Dr Gosu.
Dr. Gosu is very knowledgeable and thorough -Look no further
Dr. Gosu and his staff are excellent. He recommend the right hearing aid for me and walked through the whole process. Any time i need service with my hearing aid they always get me in right away usually the same day.
Very friendly and knowledgeable about hearing aids. Very good experience. I highly recommend them.
Dr. Gosu is extremely professional with excellent bedside manners. He demonstrates genuine concern for your hearing health. The best audiologist Ive encountered in the Charlotte area.
Hearing Solution Center has provided me with high quality professional support for the past 2.5 years. I am also grateful for their caring manner. Thank you.
I took my mother to get a hearing aid and he was very patient with her. He also made sure the she understood everything about the process and what to expect. When she received her hearing aid he went over how to put it in and made sure she was comfortable with it.
I have had hearing loss for over 20 years. I am very impressed with Dr. Gosu and Hearing Solution Center. They are very professional, friendly, and are concerned with your needs. Dr. Gosu was even able to arrange for me to try two different hearing aids over the Christmas Holiday so I could choose the one that works best for me. I also saved a substantial amount of money from what other offices were charging for the exact same hearing aids.
Both Dr. Dowd and Dr. Gosu have been very helpful in helping me meet my hearing aid needs. They are both very professional and knowledgeable in their field of practice. The care at Hearing Solution Center is very personalized and the atmosphere very friendly. I would not go anywhere else. I highly recommend them if you have any hearing concerns.
After a very negative experience at a major clinic, Dr. Gosu was very professional and able to explain things in simple terms. I highly recommend him.
Dr. Gosu is outstanding in guiding me on the right hearing aid and has continued a very high level of service in maintaining the devices and optimizing them to match my current level of hearing loss. Plus hes very easy to work with.
I experienced SSNHL in one ear and had previous hearing loss in the other. The audiologist at Hearing Solution Center, Kathy Dowd, took significant care in working with me to assess my abilities and deficits then in guiding me to solutions. Her recommended solutions restored my functionality in a broad array of environments ranging from professional to personal and social settings. With Hearing Solution Center I feel I have a partner in this personal but very serious challenge, and the partnership has delivered invaluable results.
My experience has always been positive. The care has been warm, efficient, and professional. Their advice has been accurate and their service fast and effective,
Excellent customer service and information. Very knowledgeable. Highly Recommend.
I have been completely satisfied with the service I have received at Hearing Solution Center. I purchased my hearing aids from Dr. Dowd, and I hated to see her retire; however, I am equally impressed with Dr. Gosu. It is rare that one looks forward to a doctors appointment, but he and the receptionist are so welcoming that its a pleasure to go there. From the beginning of my dealings with the office three years ago, they have demonstrated that it is possible to be professional and genuinely friendly at the same time.
In the mornings I walk my dog and when I first put on my hearing aids, I did not know there where so many bird chirping in the morning. Now I realize how much I miss in this world. I am glad I listened to my daughter and granddaughter to go have my hearing check!
I like Goutham Gosu. He is very personable,professional and intelligent and thorough Doctor. He takes time with you and explains everything. I will recommend to anyone I know needs hearing aids to see him. They will be just as pleased as I am. I am sure.
Dr. Gosu was not only knowledgable about the differences between multiple styles of hearing aids, but was patient with helping me dial-in my new aids perfectly. I hear better than I have in years and would highly recommend Dr. Gosu and Hearing Solution Center to anyone looking for a caring and personable hearing professional.
Dr. Gosu is very knowledgeable. He explained everything and answered all my questions. The hearing aids have improved my hearing and are very comfortable to wear.
Dr. Dowd is the best - professional, personable, and a great teacher for newbies to the hearing aid world.Was referred to her by a relative who sings her praises - and that referral was correct.What could be a trying time is proving to be a good transition because of Dr. Dowd.
Dr. Gosu has worked with me to develop a more long term, satisfying experience. I have high frequency hearing loss. He was able to recommend the right product for me to prevent the annoying feedback. He was also parient with me while I debated, delayed and deliberated on the exact right time to make the purchase considering insurance, etc.
All a professional experience.
Hearing Solutions Center was recommended by my daughter. Dr. Gosu is a skilled and thorough audiologist who really care about his patients. My initial visit and follow up appointments was centered around my schedule and preferences. Dr. Gosu took my concerns seriously and made adjustments as needed. I truly did not realize the depth of my hearing lost until I got hearing aids. I had been missing sounds that most take for granted, for instance the voice of love one, birds tweeting, a doorbell, television or music. Thank you, Dr. Gosu for giving me a chance to hear again.
Hearing solution is a great place Valerie is easy to get along with I love the place.
All personal are friendly and knowledgeable
I had a great experience with Hearing Solution Center of Charlotte and Dr. Gosu. I previously had purchased, from another provider, expensive hearing aids which were difficult to use and never adequately improved my hearing. Dr. Gosu listened to my experiences and was able to fit me with hearing aids that work very well for me. I am extremely pleased.
Staff is very nice and its a family own business
Dr.Gosu and his staff are excellent, he recommend the right hearing aids for me.and he walked through the whole process with me.my husband and I really appreciate all the care Dr.Gosu has provided. Thank you Dr.Gosu
Professional work, took time to answer all my questions, even after the office visits. Would definitely recommend to people in the Charlotte area.
When I wanted to try the new iPhone compatible hearing aids, I decided to try a smaller, independent Audiologist, thinking I would get a more personalized experience, much like the Concierge Doctor”. My previous Audiologists “Big Corporate Line” on the aids I purchased was very negative; however, I couldn’t be more satisfied with my purchase and the expertise I have received from DR Gosu and Hearing Solution Center.
Visited website only so review is based off of that but I sent a email as part of their contact us link and haven’t received a email back for a possible purchase of hearing aids and hearing test. You would think that most people with a hearing disability would opt to receive information this way but I was proven wrong. Decided to go elsewhere based off of this.
My wife has been wearing the hearing aids that HSC recommend for over a year now. The hearing aids are very comfortable and her hearing sounds natural. The HSC staff and the audiologist are excellent. My wife was surprised at her last visit to find that Dr. Dowd had retired. Her replacement, Dr. Gosu, is an excellent choice.
Good kept me relaxed and had all the answers for my questions
I had an appointment with Kathy Dowd about my hearing loss,looking at my current situation he suggested me right hearing aids.I am using Bi-crossing hearing aids.I have seen a lot of improvement in my hearing.She analysed and root caused the problem quickly.I am so glad to meet Kathy Dowd who was very professional and helpful in guiding me
Prompt, personable and thorough. Listens attentively and makes adjustments accordingly.
Very professional. He listens, I hear better.
The hearing aids have made a real difference with the ringing in my ears, Has also improved my ability to hear all voice levels and tones.
My spouse, John Thomas, always has a good experience with everyone at Hearing Solution Center
Very good experience!!!!!
A very positive experience
Very helpful
Very professional
Great people!
Very tentative.