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Mattress By Appointment
10624 Metromont Pkwy #500, Charlotte, NC 28269, United States
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Mattress By Appointment
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Br
Review №1

Dan was very helpful with assisting me and finding the perfect mattress. He works fast and very efficient. They have very high quality items for a reasonable prices. I’m so excited to be able to rest on my new mattress. I will definitely be shopping here again.

Pa
Review №2

My purchase was a last minute emergency because another large mattress provider was unable to fulfill my order after 4 weeks of waiting. I came across this mattress company on Google and I am glad I did. They had a great selection, a large in-stock inventory to review and the pricing was right in line with their advertised cost reductions. Dan did an excellent job on the overall service and I had my last minute purchase within 24 hours on my doorstep. Great job!

De
Review №3

Dan was very helpful/informative and patient with me as I over complicated which mattress would be suitable for me. Mattress and box spring was also delivered on time. Thank you so much!

Jo
Review №4

Had a great selection of mattresses at very affordable pricing. Even had the option of financing which got me approved within 2 minutes with very affordable payments. 100 day same as cash with an affordable price you just can’t beat. Highly recommend!!

Ma
Review №5

The best place in Charlotte to get a mattress. They had quality mattresses at a fraction of the price. A wonderful business .

Ya
Review №6

It was easy, affordable, and quick! My first time buying a mattress and it was like a weight lifted off my shoulders! Thanks!

Bo
Review №7

If i could give a 0 for resolving customer service issues I would. Dan was my salesperson my purchase was affordable and at the time of purchase I was satisfied with the service. Per mine and Dans conversation he was suppose to deliver and setup the bed but failed to setup bed and when I called him the same day he said he dropped a check in the mail for $100 but has never done that and refuses to handle this issue. So I feel like he is taking advantage of his customers I wouldnt buy anything from him at all ever again.

Ta
Review №8

Super nice and quick process. Was literally out within 10mins.

Ca
Review №9

Dan was very nice. Accommodating and informative. Good selection.

De
Review №10

Such a great and easy process! SameWas great and very helpful when it came to what type of mattress to get. He was even helpful when it came to the financing part, he was able to brake down how the payments would work and how long it would take to pay off the mattress. He was even great when it came to setting up the delivery process as well. If I ever need a second mattress or know someone that needs one I will definitely recommend here.

Da
Review №11

Working with Dan was a pleasure. Easy process. Very knowledgeable. I would have given the business a 5 star if the delivery guy, Gonzie Mackey, wasnt so horrible with his attitude and bad day he had. It wasnt my fault he read the order wrong and pretty much treated me like I was a nobody since I did not live in the Ballentyne area as he continued to mention.I think the worse part of it is to learn the delivery driver is actually a City Councilman for the City of Lancaster.I would buy from this company again, but Ill be sure to have my own delivery guy.

Jo
Review №12

Easy place to get to and to make an appointment for. Had good products. However at least two other appointments showed up at the same time as I did so the single sales person got overwhelmed quickly with trying to help everyone simultaneous. Especially with COVID warnings Id have liked more spacing. But the young salesman was knowledgeable and friendly. The pricing was the best I had found. This would have been where I bought my mattress if it wasnt for the place I actually went with.

El
Review №13

This is awesome service. I found out about them on Facebook marketplace and got a brand new mattress at a affordable rate. They contacted quickly believe it was Susan then Samuel was at the shop and helped us pick it out and delivered same day. I went the lease route and it will help with my credit. Great service and thank you!

Ra
Review №14

We bought a mattress and paid for it. Dan promised us he will refund the money within a given time frame if we change our mind. Shortly after, we contacted him for a refund and he just disappeared. No mattress and no money!Scammer!!

Sh
Review №15

I was reached out in facebook marketplace by Sam and I am glad i made a visit to their store. Staff is absolutely well knowledged, friendly and awesome guys and it took less than 15-20 mins for me to make my purchase and quality and price are very very decent and affordable. Thanks Sam for reaching out to me. Will definitely come back again and refer to others...

Th
Review №16

Dan was fast, friendly and very easy to work with. I was in and out with my mattress and boxspring in less than 20 minutes... Definitely recommend!!

Ja
Review №17

So glad I checked this place out! So easy, just make an appt, go by, check out the great selection, pay less, get delivered for a reasonable price very quickly. How can you ask for more? Call Dan and hell take care of you.

Bi
Review №18

Great experience. Super helpful and accommodating.

Br
Review №19

I had a very pleasant experience purchasing a mattress from them. Sam, especially was very kind and worked out any issues that I had. He made sure to deliver on their promises. I highly recommend working with them!

We
Review №20

Very courteous staff, good selection and they strapped it on top of my car for me, so I didn’t have to pay to have it delivered. Very satisfied customer!

Wh
Review №21

It was fast and easy. I had good communication from the owners and was able to get what I needed. Prices were great for the quality. I definitely recommend them.

Jo
Review №22

Sam is the man I really loved how professional he was will recommend this company .

An
Review №23

Great experience! Great Staff and excellent customer service!

Je
Review №24

Bad customer service. Over priced products .

Ri
Review №25

Easy transaction and fair price! Sam delivered the mattress right after I purchased it. Good customer service!

Ex
Review №26

Walked in expecting to spend a certain dollar amount. Ended up spending more but to he fair, the price comparisons that the guy showed us kind of justified the purchase. I guess? Cant really complain but the 3 stars is because I was trying to discuss the budget with my wife and there was this pressure the guy kept putting on us to make a purchase. BUT! I will give him props for assisting [and proving the equipment] in securing the mattress to the car for no additional charge. So. Forget I said 3 stars. I give it a 4.

Bl
Review №27

Great experience very friendly explained the prices and showed me different types of bed highly recommend i most definitely will be going back thanks sam i will be sending you some family and friends

Ra
Review №28

Great experience! Quick and easy. Very knowledgeable about their products and matching you up with your desires/needs. Highly recommended!

Ch
Review №29

Absolutely great experience. And the bed is amazing. Cant wait for delivery!

Ca
Review №30

Smooth experience plus he was friendly!

Ja
Review №31

A+ service! My mattress was delivered in no time and now I’m sleeping like a baby! All in all great experience from start to finish. I’d recommend to anyone!

Ni
Review №32

Very professional and helpful. This is my 3rd purchase and I always leave satisfied! Delivery is always fast and cost effective!

Ke
Review №33

Great service, excellent selection of mattresses and frames. Overall great experience and would highly recommend to anyone in need of a new bed.

Ma
Review №34

Excellent service!! Very nice people, mattress is amazing and just what I ordered..

ra
Review №35

This was the easiest and most friendly mattress shopping experience ever. Highly recommend!

Ja
Review №36

He was so professional and punctual! I texted for a last minute appointment and he made it happen with same day delivery!

Da
Review №37

Great place, with good customer service!! Highly recommend

Ky
Review №38

Awesome!! Just awesome...Dan was really helpful and had no problem answering whatever questions we had...and we had a few...lol. We were approved for a King Size Gel Memory Foam, with frame, for $5 down!! Its Legit!!!

An
Review №39

This was the easiest and fastest transaction! Thanks Sam!

E
Review №40

Joel was so professional and helpful when I was deciding what Matress to buy for guest bedroom. He accommodated my time frame with same day appointment and next day delivery. Great prices! I would definitely purchase from him again and would recommend to family and friends!

Mi
Review №41

Was there for a friends appointment. Dan was awesome and very helpful! When Im in the market to buy I will definitely be here!

Cr
Review №42

Horrible business! Spent just under $2,500 to have multiple mistakes made on my order, including the wrong nattress delivered. No attempt made by Dan whatsoever to correct the issue and all follow up has been made by me to him. I made him aware of this when the delivery people were pulling it off the truck. He did nothing! I was told the he he was hoing on vacation and would get in touch with me when he returned. Which he did not!He then attemps to claim i have buyers remorse when not once have i have demanded anything other than wanting the correct mattress delivered. I do not want a refund....I want what I selected and paid for.

So
Review №43

Dan is great! Im very pleased, especially with the finance program. We bought 3 mattresses. Highly recommend Dan!

E
Review №44

Really nice place. I felt welcomed as a customer. Great products for the cost. I cant wait to lay on my new mattress lol. Try them out ..... buy a matress lolSeriously!!!

Wi
Review №45

Bought a quality full-size mattress for an inexpensive, clearance sale price. Dan Garber, the salesman, was extremely helpful, both on Facebook and in person in helping me attain the mattress. Helped me with putting the mattress in my car as well as quick and expedient service. Also very responsive on Messenger. 5 out of 5. - Willem O.

Ro
Review №46

Very helpful and nice to work with. No high pressure sales

Ho
Review №47

The service was exceptional! The prices was great!

St
Review №48

Best mattress buying experience in have ever had!!!! Prices are good as welll!!!!

Je
Review №49

Definitely the place to go for the best mattresses at amazing prices. Ill be there again.

Mo
Review №50

Keep away from this shop it’s fraud

Br
Review №51

Joel was very sweet and made sure we had the right mattress for our needs. Im so happy with my purchase and will definitely recommend to anyone who needs one!!!

Sa
Review №52

Very professional and versatile... Huge selection to choose from and many options to pay

Ke
Review №53

Great experience he was easy to work with love my new mattress highly recommended thank you soo happy

Tr
Review №54

Joel is easy to work with and has the best products on the market....Best price I found!! Thanks again Joel!!

je
Review №55

Amazing service !

Da
Review №56

Awesome experience thanks for the comfortable mattress

ka
Review №57

Love the Quality of the Matress and the Reasonable prices

Sh
Review №58

Greet Customer Service!!!! Awesome product selection!! Would recommend purchase from this Company!!

Ca
Review №59

Extremely friendly and reasonable.

Pr
Review №60

Joel is awesome! He always has exactly what I need!

Fr
Review №61

A very comfortable mattress

Ch
Review №62

Fast and great customer service

In
Review №63

Service was friendly, mattresses were overpriced

Jo
Review №64

2 thumbs up!!

ke
Review №65

Great service

La
Review №66

Pretty good mattresses

Et
Review №67

Great experience.

Ms
Review №68

Great Service!!!

Ra
Review №69

Okay

Information
28 Photos
69 Comments
4.9 Rating
  • Address:10624 Metromont Pkwy #500, Charlotte, NC 28269, United States
  • Site:https://mattressbyappointment.com/locations/nc/charlotte/
  • Phone:+1 704-621-4909
Categories
  • Mattress store
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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