I needed more storage. I went to tmobil and April was so great. She took good care of my phone. Now Im all set. Great experience.

The man helping us Elmer was very patient and helped us with every last detail with our phone set up and the issues that came with it and it was excellent service even with all of the issues the employees especially Elmer were always at the ready

Amazing customer service! I go out of my way to go to this specific store because they never seem like youre bothering them (unlike the one at the mall). We ran into a few snags trying to disable an old phone and transfer info to the new one, but April handled it like a champ and kept a smile on her face the entire time.

Awesome people. They help me on something that they dont even make money. They spent almost an hour. Great people. Great customer service!!!

I switched from Sprint to T-Mobile I was helped by April. She was the best helped me upgrade to two new 5 G phones. I cant believe how fast my phones are now. Thanks for a smooth transfer of service. Should have done it sooner!

This t mobile is always busy. I highly recommend making an appointment online before you walk in. It will save you a lot of time waiting. I always receive great customer service here, thats why I always come back to this location.

I have visit the Audubon T-Mobile. Then I went to Cherry Hill I must say what huge difference. In how they keep the Customer from catching Covid 9. The Staff is on the ball when it comes to safety. I appreciate that very much. Customer Service is professional. I wish the Audubon T-Mobile should be trained. I live closer to the Audubon. Im happy to have given my business to Cherry Office.

I had the pleasure of working with Denzel and Gabe at this location. They were both very knowledgeable. I upgraded to an LG V60. Denzel set everything up for me and transferred all of my info to the new phone. I was very pleased with the service I received. Thanks so much!!

The staff was very friendly and knowledgeable. They also went out if their way making sure the store was clean and safe and limited the amount of people in at one time!

The service started out friendly until I paid off my new phone with cash. Denzel and another Rep criticized my chosen form of payment as if I was not there. They then mentioned that they didnt want to be there but HAD to be there. They were unprofessional and rude. I felt targeted and unwelcomed there and will be going to a different location with more professionalism in the future. T-Mobile needs to hire employees with better interpersonal skills and make sure they dont GOSSIP about customers during working hours.

I am very unhappy with how customers are kept waiting unnecessarily at this location . I had visited the store earlier in the day and was about to complete the transaction when could not because the T-mobile system timed out. I was told to return after an hour when the system becomes available for my account again. When I returned all that was needed was 2 minutes of the representative’s time to ring me up. And that particular rep was busy with another customer for 45 minutes. There were other available reps, but was told no one else but Gabe who was busy with that customer could help. What is the point in having multiple reps if service is single threaded? Definitely a bad experience for me.

Employees very unprofessional no one greets you when you enter the store horrible experience go to Ellisburg store much better!!

Great. I went with a huge problem with my phone and they were able to help me amd explain what the problem was.

Excellent place of business. The entire group is Great and have Enlightening knowledge in their position. I have never left there unsatisfied. You guys are the BEST! Cherry Hill Tmobile

Alisha was very thorough in transferring our phones over. She answered all of my questions clearly and accurately. It was an enjoyable experience. The Cherry Hill store is very clean and bright.

Excellent customer service! Employees are helpful and friendly!

I am appreciate Joseph for excellent explanation and help me.He is amazing salesman and I am strongly recommending this store and personal Joseph.Thank you for your good job that make a big difference for people.

Sales associate seem to lack proper and adequate training as they seemed to be insufficient in knowledge of standard operating procedure.

I met with an associate, her name was Daniela. She helped us with every and any question we had. She helped us getting a great plan and choosing the perfect phones. I recommend asking for Daniela your next visit!

This is the best T-Mobile store in the area. Staff is great and they carry the most amount of inventory - phone wise. So the phone you want may be in stock at this location.

When I get 5 star customer service like I did from Daniela R. at the Cherry Hill store, it is worthy of praise. She is smart,friendly and dedicated to customer service. I appreciate the time she took to transfer my service from my old Samsung to a phone I brought in. I will tell my business contacts to look her up for new service! Thanks Daniela !!!

I give t worker 100% he knew his job

Had a great experience at this location! Great staff very friendly and personable, made me feel valued as a customer!

Ziporrah was knowledgeable, pleasant, efficient. We switched service providers and she made the process smooth. Excellent service!

Nice store very helpful staff they helped me when the t mobile store in autobon would not help me, I truly like to thank the staff cherry hill, good job thank you

Guy was super unhelpful. Went to the one in the Cherry Hill Mall and they were more than willing to help!

Go see Brian who surely lives up to his name tag on his shirt as a Tmobile expert. After talking and visiting four other representatives in other stores he was only one who could correct the problem I had on my phone. If a Mobile manager is reading this please give this guy a raise as he surely deserves it!

They were very helpful with my new phone setup. However I would suggest that the person helping me does need to work on her interpersonal skills a little.

Staff is friendly and helpful. The CS guy Gabe was very professional or and the manager is accommodating.

Bought new phone today from retail store associate Zipporah. She made my shopping experience such a pleasure, answered all my questions, explained all my options, helped me pick out the perfect new phone. Thanks Z

Always friendly staff

It was cool

Everyone is very helpful. Great customer service.

Always very helpful . I give them a 10 rating.

I was got really confuse by this store stuff. they need more trainin from t mobile and they even dont know what is t mobiles business and personal acct different.

The staff was friendly and I went early enough that there was very little foot traffic, and they were very knowledgeable.

Representative (Terry) assisted me with my phone app not opening today and he was really helpful and nice.

Gave is a Rock Star

Got a new cell phone and till this day it doesn’t work. Call the store and no one answeres

Extremely slow and unorganized

The staff is soooo helpful and they always resolve any problems I might have with a smile!

Good

Great team at that location!

Clean store, friendly staff. 4 stars because of training on cell spot activation. I needed to call online support after visiting store.

Great staff and service.

Always very helpful at this location

Great Team at this Location

John was very helpful at T-Mobile.

Very Good

Nice place

Good service

Excellent

Very nice

Does the store belong to T-Mobile?

It is the best cell phone agency, its staff is excellent, it is very nice, its offers are unique, I recommend them

By, its good. Service. And kindness.

Bad service, I didnt like it