This location is amazing. Thank you for outstanding customer service and prices. The location is clean and well looked after and very easy to go in and out. All my questions and fears were addressed and pretty much had my hand held through the whole process. Couldnt be happier with my storage space experience.Thank you for amazing customer service !
Excellent service! Alex was extremely helpful, patient and thorough. Would recommend any day!
The manager over at church road had a unit taken from us right before we could secure it. He then went ahead to work with me on my needs and wants and was able to secure me something else to suit my need. Would recommend church road location.
Everyone I dealt with were fantastic and made the whole process of storing my mothers belongings so much easier. A special thanks to Mike- good luck in school!
Very efficient process in booking a storage unit within a week of moving. Alex was fantastic in explaining the details of the process. I would highly recommend calling Extra Space Storage for your storage needs.
Excellent customer service. Enjoyed our interaction. Prompt attention.
We rented a 10 x 20 conditioned storage unit for nine months and were very pleased with the unit. We were afraid that with the high heat and humidity, our belongings would be damp and musty, but they were in excellent condition. We would highly recommend the Route 70, Cherry Hill, Extra Space Storage location.
Alex made a complex, unbearable experience very bearable! Without his assistance and patience and good humor, Id have a monster migraine right now. Thank You, Alex!
Alex has been great to me, in the process of getting my storage unit. Truly recommended.
Alex was very helpful and very attentive. 5 Star Customer Service.
Conveniant and clean property. Cindy and Alex are a great asset. Very helpful. Im a short time renter. If would need storage again Id definitely come back
Both Alex and Dave walked me through the rental process as a first time user. They took their time and explained everything thoroughly. They were very nice and made the experience painless. It was a pleasure working with them!
Due to my new house not being ready on time, I was forced to take a 2nd storage unit at Extra Space! Cindy was wonderful to work out the details with, and showed great patience with my already stressful situation.
I was cleaning out my mother’s apartment and needed to rent a storage unit in a different state than which I live. Extra Space Storage was great on the phone, providing me with different options. Their prices were excellent. When I arrived they worked with me efficiently in finishing the paperwork. Everyone I worked with was super nice, friendly, and accommodating. I would definitely recommend them.
Cindy was very friendly and helpful. Got my unit quick!
Alex is the store manager at the Marlton Pike location in Cherry Hill. He is great and is always helpful! He has gone out of his way to help the customers feel welcome and always goes the extra mile for us!
Ms.Cindy was a great service jumped through hoops for us ! Highly appreciated her and this business !
Danielle has excellent customer service. It was a pleasure talking to her, she is very knowledgeable and was very helpful. Thank you so much for helping me out and making the process on renting the storage unit so smooth and stress less.Thank you,Mary M.
Alex did a great job setting me up with a space over the phone. He then followed up to make sure I was all set. Very much appreciated. The unit works perfectly.
Amazing service! Alex is the best!!!
Erik was absolutely amazing, very thorough and professional. Must be a great company, because last time I rented from this location a retired vet Brit was there and he was equally amazing. As long as I live close enough to this location, this is where my things will be
Alex was incredibly helpful with the entire process. Made sure everything was covered and made everything a lot of fun. Even got my 4 month old to smile! Thanks again for a fantastic experience.
Returning Customer. Alex was Awesome!
Just moved up here to jersey and Cindy at Extra storage made this an easy move for me! Rates are great but customer service is even better! Climate controlled and very efficient entry/exits. Highly recommend you check this facility out, not to mention your stuff is in a safe area with security and cameras. Really appreciate this place and recommend it to everyone ! Thanks Cindy and Cynthia for helping me with my unit
Yesterday, I had some problems with my unit ( all my doing) and received some much needed help from Alex. He resolved the problems while being polite, professional and a true gentleman. Greatly appreciated his assistance.
I called and spoke with a young man and reserved a unit at the Cherry Hill location. The person at the counter Cindy was more than helpful and getting a unit was very easy.
Alex is awesome! Great help and knows his stuff! Very professional and accommodating. Keep up the good work!
Alex was extremely helpful and reliable from start to finish with planning our storage needs. The space is large, clean and perfect for what we need. We recommend this business without reservation!
No have enough lights
Danielle was as sweet as pie. She did her best to be helpful. Pleasant overall experience!
Great experience so far. Did everything online and the process was really smooth.
Britt is great! Funny too! He explained everything and got me the best deal. I liked the tour he gave us to the actual spot we would be renting.
I just rented a unit. Checkin was super fast and Matt was very friendly and helpful through the process. The unit was clean as was the building. Multiple carts are in the building to use along with automatic lighting. Between signing up, getting a tour, and then making a trip in to my unit to store my first load of stuff, I was in and out in under 20 minutes. I picked this place over the others because of all the great reviews and they did not disappoint.
Easy to work with, and very pleasant. Reserved and rented remotely and everything was ready when I arrived with the moving truck.
I was in the process of moving that i realized i need a storage last minute i booked online found midnight extra space storage and booked it right away. the day after shawn called me from extraspace and guided me about everything .when i got there he was waiting to help me because i was kind of lost ! He was so kind so welcoming and supportive and showed everything to me and i really got an excellent customer service . He was so polite and so supportive . I really got exceptional customer care and service . The price was good and it was very clean indoor climate controlled little storage 5x10 that everything fit in very well . I really want to thank shawn for his excellent customer care . Thank you shawn !
Cheryl is so helpful! Ended up needs a second unit and was able to accommodate on the spot. Great pricing as well!!! Thank you rock hill extra space and cheryl!!
Absolute amazing experience. Booked an online reservation around 12:00, called in to see next steps. Spoke with Travis, awesome guy, he ran me through what I needed to bring (drivers license & CC) and to come by and he would give me a tour of the unit and complete all the paperwork. I went right over and I was leaving the facility by 12:45. Travis was very educational, answered all my questions and such a pleasure to do business with. I hope you have employees like him at every location.
Eric gave professional, courteous, and helpful service. Very pleased I am!
Britt is wonderful and very helpful! Every employee here has been willing to help and very friendly. Highly recommend!
Alex did good job, easy srt up and very helpfull and polite.
Worked with Travis last week. Although he was a new employee, he was very knowledgeable and friendly. He answered all our questions and made the process very simple. Thank you for your excellent customer service and it was a pleasure dealing with you Travis.
Travis was great. He answered all our questions, was professional and helped us obtain the perfect unit. This is my second time using extra space storage and I’m never disappointed with their facilities.
Unexpectedly needed a storage unit on very short notice. When I came in Justin was the gentleman who helped me, and I cant thank him enough. He was absolutely fantastic and went well more than above and beyond to help me in my tight situation. He did absolutely every thing possible to make sure I got the unit I needed. If every extra space employee is as kind and helpful as he has been you have a phenomenal company and Im so glad I came here. Will definitely recommend to anyone I know who needs storage in the future.
I just had the easiest time renting a storage unit at this facility. It is clean and more than adequate for my needs. The very personable manager, Britt, took me quickly and efficiently through the registration and payment process after showing me the unit. He then taught me to use the access machine and answered my questions. I look forward to keeping my things here based on my initial impressions.
I was able to handle the entire transaction over the phone. It was quick and seamless.
Britt was great! Not only did he have the spaces I needed but he answered all questions prior to the immediate situation and stood on standby until I knew if I was able to take the space or not. Will always recommend Britt for his amazing service!
This place is dirty..floors not cleaned or mopped ever!!
Justin is an incredible asset to your company! Don’t ever let him go! Excellent customer service so far and a great welcoming experience. I’m glad I chose this location!
This self storage facility is fantastic. The manager is very pleasant to work with, and makes sure that your needs are taken care of from the first time I was on their website all the way through the leasing process. I rented from another facility in the area and the value that Extra Space offers is worth every penny.Overall, this facility is clean, well maintained and secure. I have already opened a second unit in short order and moved all my storage needs here! I would highly recommend this location and facility to anyone needing reliable, clean and easily accessible storage!
Erik was very patient, polite and informative. Very good experience
Clean and climate controlled facility. Very flexible access hours. The monthly cost was significantly lower than other storage companies in the area. The staff could not have been more personable, helpful, and accommodating. I can not recommend them highly enough!
Danielle was very helpful. Thank you!
Very nice and professional staff. I actually saw the staff cleaning and maintaining the common areas, which is a nice thing to see. I would recommend this storage place!!
It was a great experience! Eric is knowledgeable and efficient.Thank you!!
We just rented a climate controlled unit. Checkin was fast, easy, and painless. Britt was awesome!
Alex was very informative and helpful in helping me rent a unit
Great customer service and clean facility. Overall very easy process and affordable prices.
Very nice storage units and great customer service. Travis and Britt were very helpful! Would definitely recommend.
Extra Storage has been very important part of our business. Britt has been very helpful with great customer service. Been using Extra storage for many years and hopefully for many more to come.
Super friendly staff that answeesa all my questions. I was shown the exact model Id be renting. All costs and fees were explained prior to being asked to sign anything. All the offices and units looked very clean as well
Excellent costumer service. Quick and easy to get storage unit. The manager followed up with me after my initial call to answer any questions. Clean and secure spot. Would recommend to anyone in the area looking for extra storage.
Extra Space Storage has been so helpful with my transition from Maryland to New Jersey. When I first found this location, I was WOWed by the great customer service and staff attention to my needs. I truly appreciate their assistance while moving and now that I am using the service with a storage space, they have stayed true to form. Thank you for not only such a great rate but also the service that everyone deserves. Outstanding and would highly recommend to anyone needing extra space!
Excellent customer service! Britt helped my family and I out giving us a tour of the facility, quick response on any answers we had and assisted with making our final decision on purchasing a storage unit.
Everything went so smoothly that for some time I kept thinking this is too easy. But after renting and setting up my move in date, things just continued to operate smoothly without any glitches. The staff was pleasant and easy to work with. In all, I can not say enough good things about Extra Space Storage.
I have been at this storage unit for almost 14 years, and they are the best! In particular I have been working with Britt Brittingham and he is great! He always calls me when my packages arrive and he such a pleasure to work with. I now consider him a good friend after all these years and he always makes me feel at home when I go to my storage unit which is very often!!!!! Just changed to mount Laurel location. Alex Rosa was awesome as well! He made the close-out awesome!!!!!!
Alex is the best! Efficient and professional!!!
Britt is awesome! Rare to get such exceptional customer service these days. Top notch!
The manager was very nice and helpful. The facility is located conveniently off of Rt. 70. Leaving and trying to turn onto 70E is a bit of a task during high traffic times, though. Overall, I would highly recommend this storage facility.
From finding out rates to securing storage unit it was less than 45 min. Britt, at the associate at the facility was amazing!!! He was patient and gave me a lot of information and answered all of my questions. But overall I had an amazing experience! I would recommend them to anyone for your storage needs!!!
Excellent customer service! Justin and his great attitude made both the sign up and return of the space extremely easy! I plan to get another unit here in the winter (for storing a car). Highly recommended!
Great place to store. Staff very helpful and professional. This is our second unit here and I highly recommend this location
Britt was great to deal with in setting up my storage unit. Originally had a 10x10, but realized it was too big, so he easily switched me over to a 10x5 and saved me money. I recommend this storage facility.
Great service extremely professional
Britt is a great manager of this spot. He does a super job and is extremely helpful in a pinch. Good old fashioned customer service here. Recommend this place!
Great spaces at a convenient, accessible location and the guys here have been really helpful with everything from helping me find the storage that best fit my needs and budget to helping me recover account info after I lost it while moving. Highly recommend them!
Britt is Extremely helpful for any request I e ever had.Recommend him & you company to anyone!!
Very courteous and professional staff. Took their time showing us various units so we knew what we were getting. Gave us a great deal. Highly recommended!
Great place to work with. Been with extra storage for over 15 years. Bret is very helpful and professional.
Was great. Nice and quick easy to get the storage unit and ready to go same day
Friendly very professional. Great service. I highly recommend this location. They go above and beyond for their customers needs.
So helpful and accommodating! Justin was an absolute delight to work with. He made the renting process quick and easy. Highly recommend!
The sales guy was very friendly, pleasant, knowledgeable and professional. Customer service is lacking so much these days, it was refreshing to find someone doing a great job.
Excellent experience dealing with the site manager Britt and Justin. Very knowledgeable in unit size information and meeting my storage needs. Great customer service, I highly recommend renting here.
Great customer service answered all my questions and even some I didn’t know I had. Was able to get me in a storage unit with in minutes.
Reserved online, came in the next day to finalize. Matt showed me the unit and completed paperwork quickly.
Excellent service and explanation of storage rentals. Outstanding employee (Matt) of Extra Space Storage.
Had a great experience here working with Justin. It was quite a relief after the awful experience I just had at the Public Storage. I left there & immediately went to Easy Storage. The same space was not only $60 less, but it was a lot more convenient. FYI Public Storage advertises $1 for the 1st mo. In reality it was $100. When I asked why, I was told theres a little star next to it that takes you to a link with the real prices. To me that is false advertising. Easy Storage is axactly that & with better hours too!
Awesome clean place with great staff. Property manger Britt & assistant manager Justin are great guys. I have no complaints here. Just GREAT!!
Perfect Service.
Already a customer at this location and I needed a unit for 5 days while getting ready to move to SC. The Site manager more than accommodating to my request. Highly recommend. Great staff and clean facilities.
My husband and I recently moved to NJ from out-of-state. We had to downsize our housing and needed extra storage space. This is our first time using a storage facility and have been nothing but impressed with Extra Space Storage. Before we moved out stuff in, a staff member called to make sure we had everything we needed and even called again to double check that we had directions. On top of the great service, the storage unit is clean and well maintained.
Great service, Thank you Erik !
Had a great experience here! Justin helped me out with everything I needed! Would definitely recommend going here!!!
I had a wonderful experience with Justin and he needs a raise. Very knowledgeable and understanding and greeted me with a smile 😊 😁
Wonderful experience with ExtraSpace Storage. Staff was extremely friendly and informative.
Very nice customer service he’s name was Britt very showed me around the the place very clean I liked that explained everything to me as I’m getting ready for a move I know I’ll be back to store my item
GREAT FACILITY... Britt did a fast and friendly job. Im a very busy person and he was very accommodating. THANKS
Ashley is absolutely wonderful. Accommodating in all possible ways to have the best deal for you & very thorough. Clean
There were very friendly people and return back my call whenever I left message.
Been using this Extra Space facility for many years. The facility has controlled storage, is very clean. The manager is excellent, and has helped me over the years. I would highly recommend them.