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Ye Old Station Auto Body, Inc.
1322 Waterbury Rd, Cheshire, CT 06410, United States
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Ye Old Station Auto Body, Inc.
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Sa
Review №1

Johnny Mazzella and staff are the best. They solve problems. Broke off side mirror, they ordered it, put it on and done. Awesome Service and super nice to deal with.

De
Review №2

My car was hit while parked. I took my car to the shop my insurance company recommended. They didnt fix the issues and I brought it back 3 times to them.... I heard about Ye Old and took it to them. Not only did they fix it the first go around, they made sure everything was working properly before they gave me back my car. The staff was professional and friendly. I will definitely go back to this shop if I ever need work done again.

FR
Review №3

The vehicle repair facility is modern with A-technicians who know about the industry and repair standards. Most of all they know service. Great business and great Team Ye Old...

St
Review №4

I had a great experience with this body shop! I was rear ended and brought my vehicle here. I spoke with the owner upon arrival (Johnny). He was great to work with as well as their Operations Manager (Russ). Both work with the insurance company and work hard to save you money. My vehicle was repaired in a timely manner and looks really great! The entire process was very smooth and I highly recommend bringing your vehicle here!

Th
Review №5

Russell is great to work with; very customer-oriented. Didn’t work to sell more than I wanted (or needed) for body work and paint on my classic car. Took the time to prioritize and phase work according to my budget. Going in for phase 2 in a couple of weeks and can’t wait!

Mi
Review №6

Fixed my VW to pre-accident condition. Vehicle safety and structure was my priority and John and Russ thoroughly explained me the entire process and parts used, also included a shop tour :). Thanks for the quality work.

Ch
Review №7

I truly enjoyed both my experiences here.They did such a great job on my car and youll truly appreciate the hospitality they give when youre there to boot! Thanks again!

jo
Review №8

I was rear ended and took my 2000 GMC Sierra here and I was met by Russ. He is very informative, he helped me through the process of filing my insurance claim and getting the ball rolling on everything else that needed to be done. I have been inside the shop and it is very clean, organized and professional. Amazing business through and through.

Ka
Review №9

I needed a new windshield and the gentleman I spoke with suggested that I call my insurance company first. He also told me that he thought my insurer would arrange for the repair but to call back if I needed him. I was truly impressed and will recommend them to anyone who needs work done. Honesty and integrity!! Thank you!

Fr
Review №10

Overly satisfied with how the paint job came out can’t tell it’s been painted and also very clean.. 5 star rated shop based on service quality and experience in the business over 60 years… only shop I can TRUST

Je
Review №11

Great group of people that work there and they do incredible work!!

Br
Review №12

2 words: Johnny Bondo. Nice Job Thanks for everything!!!!!

Fr
Review №13

Love this place only shop I would bring my BMW

O
Review №14

Awesome work!! had a huge dent in the front of my car after backing a tow hook from another car into it and they completely fixed it. No sign of it ever happening. Paint job was on point and Id definitely come here again.. was exact cost of estimate and very fair pricing.

Ka
Review №15

I was suggested this place from a towing company after an accident and I am so glad I used their service. My car was damaged and after sending it here to be worked on you would never know. Russel was so great with calling me with updates and keeping me informed. He even handled all of the insurance paperwork and made sure that I was taken care of. The work they did was outstanding and I would highly recommend sending your vehicle here if you need anything done.

Be
Review №16

Bought a car from Carvana and there were a few things wrong with it. Russ and the staff at Ye Old Station were amazing and took care of everything. Extremely professional and friendly, and helped me with everything. This is without a doubt the best place to go if you need anything done on your vehicle.

Da
Review №17

Second time Ive been here. The first time a neighbor bumbed my tail end. He was paying out of pocket and said go here. The did such an excellent job - youd never believe there was any damage ever done.The second time I didnt have service done as the car was totaled by my insurance company. But the customer service and communication they had with me in the whole process was unbelievable. They wereswere in contact with me more than my insurance company.I cant stress enough that they are there to do the best quality work but also to make sure you have an amazing customer service experience.

Pa
Review №18

After over 2 months of waiting for repairs and Russell hanging up on my face today. I will have to get my work done elsewhere! I had to chase them for two months. They would cancel my appointments and not even tell me! So I’m driving there wasting time off work. If they couldn’t do the work they should of just said! They wanted to do a insurance scam and not do the work!! Crazy!! The owner Russell offered me a payout to do a insurance scam! They should of told me two months ago they couldn’t do the work!

To
Review №19

You dont think much about your loved ones being in a car accident, especially with your child in the car and then the insurance hassle afterward... and you shouldnt! However, that time came and thank goodness my wifes car was towed to Ye Old Station Auto Body. Russ and Johnna were incredibly empathetic and reassuring (despite setting stuff like this every day). They treated my wife and child very well in person and via phone by taking the time to explain the next steps in the insurance process, repair options (and our choice, not pressured at all), realistic estimates. We decided to go with Ye Old for repairs and the experience could not have been better. Russ took no chances with our vehicle and even brought in the top Dealer Mechanic in CT for our vehicle style to do a critical piece of under-frame work with original dealer OEM parts! He made sure we were informed every step of the way and the additional information he provided also made sure the insurance company didnt drop the ball or screw me over as well! I was also looking a potential deployment at the time but felt extremely comfortable that Russ and the team had everything handled for my wife if needed. The car is literally good as new and delivered on time. Russ explained all the work, made sure we reviewed the cars repairs photos for internal and externally, all took my phone calls and patiently answered my questions. I had heard good things about this place since moving to town years ago and now I can verify it is all true. My only wish is that they did auto services too (oil change, filters, etc) as its about the ONLY place I trust with my car now (and that includes the dealer I bought the car from).

Al
Review №20

I HIGHLY recommend this business. I went in for an estimate to fix a deep scratch and was so impressed. Russ was extremely honest, helpful and friendly. I cant sing his praises enough.

No
Review №21

I was involved in an accident just before Christmas. Russ was more than helpful and accommodating, especially seeing how it was the holiday season. Due to a screw up with the insurance agency my car was held for much longer than anticipated and Russ didnt charge me a dime for storing it. The work he provided on my car had it coming out as if it were brand new. My car never looked or drove better. Ye Old Station is the finest establishment around. If you want your car coming out better than when you bought it I suggest you give them a ring. Im always hesitant when getting work done at other auto body shops but this company made me feel at ease from beginning to end. Thanks Russ!

Da
Review №22

My wife and I were involved in a serious auto accident, just west of Southington, CT, and our vehicle was incapacitated by the extent of damage. After our full-size SUV was held at a local Towing Service for about one week, I contacted Russell at Ye Old Station Auto Body in Cheshire to discuss our situation. We, certainly, werent familiar with businesses in the area and were feeling rather apprehensive about entrusting our vehicle to a company so far away...since the accident actually occurred some 350 miles from home and another 700 miles from Dayton, OH, where we were visiting family members, by then. After assuring me that he and his staff would take good care of us, I requested that Russell have our vehicle transported to their shop. To say the least...such a decision was ABSOLUTELY RIGHT for us! Russell, Johnna, and other staff members, there, kept us in the loop and, furthermore, they CAME THROUGH with every promise made. To be very honesty, they went above and beyond to guarantee our vehicle was going to operate, PROPERLY, once parts were replaced, all damaged areas were repaired, a good paint job was done, the 4-wheel alignment was in good order, and our Enclave was back on the road, again! Nearly 3 weeks later, my wife and I are still VERY SATISFIED CUSTOMERS and, without any reservation whatsoever, we would HIGHLY RECOMMEND YE OLD STATION AUTO BODY to anybody looking for a body shop with an ethical, knowledgeable, and dependable team. These people not only CAME THROUGH...THEY ARE THE BEST!

G
Review №23

Great people, great service. I dropped of my car, they didnt want me to wait around so they took me home and picked me up when the car was done. Definitely recommend them. Quality work.

Ri
Review №24

Came here after my Q50 received some damage to the front right of my vehicle. The people here took great care into repairing the damage and dealt with my car insurance directly to handle the claim.Amazing customer service and quality!

Em
Review №25

I was towed here because of engine trouble, as it was shown as an affiliate of AAA. I was greeted nicely by Johnna and was told they only do body repair. I was distraught (thankfully this was the first time I’ve had an issue like this on a highway) and Russ compassionately offered to run a diagnostic test. He and the owner, John, graciously took the time to look at the engine to see if they could help. They ordered a few parts which were delivered quickly, and they were able to save my day! They kept explaining things to me and were very personable.It’s so rare to have people go above and beyond for you these days; their customer service just blew my mind! It’s incredible how much of a difference it makes.I’m so glad I picked the “wrong” shop!There was also a gentleman who came in with a dent (seemingly on a whim) after I arrived, and they had him in and out within the time I was there. If I ever am unfortunate enough to need body work, Ill definitely be taking it to them.

Aa
Review №26

Great service and expertise! John and his technicians are amazing at what they do. The dent was repaired very quickly and my car actually looks better than when I bought it. John has a great sense of humor, honest and is always looking out for his customers’ best interest. I highly recommend Ye Old Station Auto Body! 👍👍

Al
Review №27

I have had the pleasure of working with this shop and do not have enough positive things to say about it! From the second you walk in the door, you are taken care of with excellent and efficient service! They are professional, highly skilled and knowledgeable. You will not regret choosing to take your car to Ye Old Station Auto Body!

Br
Review №28

Wonderful crew did an amazing job on two of my trucks over the last year will continue to use their services for all my painting needs

Sa
Review №29

My family has been using this business for years, and they treat us like family! When I picked up my car after repair, they had disinfected the entire interior because of the virus. Always appreciative of their wonderful service.

Ni
Review №30

The owner and staff were so helpful with any questions that I had regarding my repair. Their work is incredible and quick! Highly recommend!

Fa
Review №31

I pulled off the highway with urgent car problems and this was the first parking lot I found. Even though they couldnt fix my car there, they went above and beyond to help me! They took time to diagnose the issue, referred me to a nearby garage, and jumped my car to help get me there. I later needed a tow and they arrived in minutes. Incredibly friendly and helpful!!

St
Review №32

Great place to get your car fixed...I deal with them through work I bring atleast 5 cars a week to them for many different reasons and every car looks good as new.the staff here is wonderful to deal with and they are verry knowledgable and honest.true professionals in the automotive word

Br
Review №33

I recently went to Ye Old Station for my auto repair after being rear ended and couldn’t be happier with the whole experience. Everyone was so friendly and helpful and my car looks like brand new. Definitely recommend!

Ad
Review №34

John does Great Work and has very fair pricing. Simply put, I do not take my cars anywhere else😁

Jo
Review №35

We had a great experience with Ye Old Station - they took care of everything, and once they received the authorization from the insurance company, we did not have to worry about anything else. As an added bonus, when they were done with the repair, they detailed the car to brand-new condition. We highly recommend them for any auto body repair needs.

Be
Review №36

I brought my wifes car in to have scratches on two doors repaired. The job was done quickly (2 days), professionally and beautifully. The doors look brand new and the new paint matches the car perfectly. John and his team are the real deal and experts in the auto repair business!

Sa
Review №37

My son’s car came out amazing. You can’t even tell it was in an accident. People were helpful and personable. Glad my insurance company sent us to them.

Er
Review №38

I had my Lexus RX300 front bumper replaced & painted here. These guys go the extra mile to work with you. They lay out the repair options and help you pick the right one for you. Great people to work with. I brought the car in dirty, I got it back spotless. My wheels had stains on them that I couldnt remove, I got them back looking like new! Getting into an accident, regardless of whose fault it is, just stinks. They do all the little things that make the experience of getting your car repaired as positive as possible.They by far exceeded my expectations. I would recommend them to anyone who needs collision repair for sure! I have nothing but good things to say about Ye Olde Station.

Ge
Review №39

Thank you so much. You the best

Ed
Review №40

I recently had need for an auto body shop. Thankfully, it was the first such need in quite a few years. I decided to try Ye Old Station as I had heard some good things about them. I am happy to report that they were nothing less than outstanding. They were able to do the job quickly, reasonably priced, and most importantly, their work is excellent. I am very happy that I went there and I have no doubt that I would use them again without hesitation. If you want a professional job in a timely manner, at an affordable price, then go to Ye Old Station Auto Body in Cheshire.

vi
Review №41

I had some front end damage to my Dodge Ram that had me to three other body shops before meeting John at Ye Old Station.John immediately made me feel assured by his confidence, knowledge, personal attention to my situation and his great attitude.Upon speaking with him I was able to see inside his shop that has all the latest equipment including tools, lifts, large work space, climate and dust control, and state of the art enclosed spray bay. I felt very comfortable leaving John my truck and when I picked it up after being fixed I swear it looked better than the day I bought it!The seams between the hood, door and front quater panels matched perfectly.The new parts where factory bought and they also touched up some of my tiny chips of paint from freeway driving.I want to thank John and his experienced staff for showing me that they take pride in what they do.I highly recommend this body shop to any and everyone!Thank you,Vinny

Ch
Review №42

Excellent! My family has taken several of our cars to Ye Old Station over the years and their consistent, quality work has not wavered one...bit. I recently took my BMW there after getting hit by another vehicle and you would never know there was any damage. Looks better than the day i got it! The work was done quickly but you could tell it wasnt rushed and they have a lot of pride in what they do. Provided me with a nice rental car. Friendly staff and a clean shop. I would recommend them to anyone and would not bring my vehicles anywhere else.

Jo
Review №43

Great quality of work, on time, and great service

To
Review №44

I had an incredible experience here! The workers were very nice and experts in their field. Friendly and knowledgable, a hard combination to find. They assisted me every step of the way and saved me money, all while providing a quality job. Youd never be able to tell my car was even in an accident. These guys are first class, and no matter what any of these people say, you have to go down and experience this for yourself. This is a one of a kind shop with a one of a kind owner. If you dont go to this body shop, youve made a mistake!

Ke
Review №45

Recently I found Ye Old as it is close to where I live. I brought in my car for some body repair and could not be happier. I have never been to a garage that was as honest and efficient as Ye Old. Knowing that i needed my car back quickly they even repaired the car earlier than quoted. I would highly recommend anyone looking for repair work to be done to call Ye Old for the best garage experience possible!

La
Review №46

I first encountered Ye Old Station a few years ago after a bad wreck that totaled my car, my car had been towed to them after the wreck since they were close, and although I wasnt having any work done (since the car was a total loss) they were extremely caring and absolutely wonderful.Fast forward a few years, and I had the misfortune of not one, but two people hitting my car. I remembered their kindness from the first wreck, and decided to give them a call. I am so glad I did. They did a wonderful job on my car, its absolutely beautiful, it looks new! I am so thrilled with the quality of their work. Not only was the work fabulous, but they really care about you. Best body shop Ive done business with.Hopefully I wont need any body work on my car for a long while, but if I do, I know without a doubt I will be coming back.

El
Review №47

Awesome! Great people working there! Loved it!!!

Mi
Review №48

Quality Workmanship - My car was a month old and got hit. Ye Old Station fixed it like new. Here it is 10 years later. Kept the car this whole time, and it still looks great. This is a testament to the Quality of their work. Car available to be seen...

Sh
Review №49

Experienced, customer-focused owner who will do anything to help the customer through the repair process. Uses manufacturer parts to ensure repaired vehicle operates like new. Will not take my vehicles anywhere else.

Jo
Review №50

Great customer service & work. Even offer shuttle service 👍

Ma
Review №51

I would recommend Ye Old Station Auto Body without hesitation!My car was recently sideswiped on the highway and these guys made a frustrating situation as painless as possible.They helped to coordinate with the insurance adjuster for the person who hit me, arranged for the loaner vehicle and most importantly the car looks absolutely perfect again. There is NO sign of the damage, or their repair. (no overspray, no tape lines)Additionally they completely detailed the car inside and out which admittedly I had been neglecting the interior this winter!Thanks Ye Old Station for returning the car to like new condition in no time at all.Matt

Lu
Review №52

Ive been a customer for many years now and have to say that Ye Old Station truly delivers quality work every time. They continue to grow and showcase craftsmanship and service. The facility is top of the line and wouldnt want my car anywhere else.

Ro
Review №53

Johnna was very helpful in getting the right part quickly and having it installed quickly. I was pleased with the service and fair pricing.

ju
Review №54

Great people who actually want to help you. Hard to find these days

Ro
Review №55

Your car couldn’t be in a better place. John and his crew are the best.

Li
Review №56

The staff is amazing and willing to work until your vehicle is perfect. I have been bringing my cars here for years, and I have never had a problem. Strongly recommended.

Ma
Review №57

My husband and I have had our vehicles repaired at Ye Old on a number of occasions. We keep going back because the team that John has working for him are very friendly, professional and always accommodating.We highly recommend Ye Old Station. I guess theres a reason why theyve been in business for over 50 years.

Ja
Review №58

Great service the owner johnny is always there to help highly recommended

Ma
Review №59

Excellent workmanship and Excellent staff!!!

Tr
Review №60

An amazing experience getting a dent on my SUV repaired. The car looks great but the service was also great; friendly, honest and respectable!

Fr
Review №61

Every time I need work on my cars I go to Ye Old Station. The owner and staff are the most knowledgable and skilled crew around. They truly value their customers and very professional! The only shop I trust!!

Tr
Review №62

John helped me out in a tough situation. He went above and beyond to get my car back on the road. Great service!

Ji
Review №63

Lets face it, no one WANTS to need a body shop, but the whole team (Johnna, John and Russ) at Ye Old Station make the whole process as painless as possible. Not only are they friendly and easy to deal with, they also do great work.

Pa
Review №64

Horrible experience. Unprofessional and poor quality of work. Went there for a damaged passenger door on my new lease. When I went to pick the car up, it was left outside in an ice storm and it took them 45 min to clear it for me (while husband and baby waiting in other car), despite the fact they knew when I was coming the day before. Once I got in, I noticed the locks on the passenger door weren’t going down and were clicking, and some molding inside was hanging off, like it was a total rush job, even though it was there for weeks. I had to leave it and come back later that day. I later noticed that the door panel was malaligned and the door was (and still is) making a thudding sound, and seems to have more resistance than the other 3. I was told to bring it back another day, which I did. It was readjusted, but when I came back to pick it up, it looked the same, if not worse, and the door was still making same noise. They told me they drove it around and heard no noise, which is weird because I never said it did while driving, as if they didn’t listen to a thing I actually did tell them. I was told AGAIN to bring it back today, which I did, and this time spoke to the owner. What a piece of work!! Told me the malalignment is “acceptable” and that the door wasn’t making any noise or open differently (as he listened outside with traffic going by and water dripping off the buildings, making it harder to hear it). He did pull it into the bay, and called me in a few minutes later. Told me he’s been doing this for 50 years and knows what he’s doing. He again told me the fix was “acceptable” and proceeded to try to convince me that the door wasn’t making any noise (even though he said he greased it!!) to the point of debating me. I’m not deaf and not the only one that heard it, as I was told by HIS staff to keep coming back for it. I told him I was not there to argue with him or debate and that I could see and hear what was wrong. He was not trying to hear a thing I was saying at all, so I said I’m done here and walked out of the bay, stunned. He pulled the car out for me, and before I left said “I’ll make you a promise, if the dealership doesn’t take it back, I’ll buy the car from you” because I earlier expressed that I didn’t want to return this car in a few years and get hit on the back end for the damage when returning. I said you can keep your promise, I’m done here. NEVER AGAIN!!!!I drove straight to a shop in my town, (where I would have took it to in the first place, but they were so backed up at time of accident) and without getting into any specifics, the man says “the panel is crooked” and instantly noticed the way the door opened and sounded, looked at it quickly and said it was an improper repair!!!!Ye Old is soo unprofessional and clearly stands by their less than mediocre “acceptable” work...I also left a review on Yelp, and wouldn’t you know it, they called my husband shortly after. Needless to say, we both laughed at this, and will NOT be taking any calls from these people!!Save yourself the time and aggravation!! Hope this helps at least one person!!! ✌️Edit to response: we still had to “pay” for deductible through ?? Rental car policy. We were also initially quoted $2300 and it suddenly ended up being over $4000, off by about $2000. In the end, this isn’t about $$ or a deductible, but about sloppy work and unprofessionalism.

Ja
Review №65

Fast professional service, that gets the job done with honesty and integrity! I wouldn’t bring my car anywhere else and you shouldn’t either Thank you Johnnie JH

Ch
Review №66

Great local shop. John the owner handles everything for you and their work is top-notch!

Ke
Review №67

My car was parked in a parking garage and calcium deposit dripped on the hood of my BMW. John and his staff did a great job removing the calcium deposit from the hood of my BMW!

Ol
Review №68

Thank you for your great work!

De
Review №69

What AWESOME service from day one. The work you did is the bestest part of my car. The bumper is beautiful ❗️❗️Thank you muchly!

LH
Review №70

Very nice to work with. Very professional and competitive

Ma
Review №71

They do the job the right way with all the professionalism for your car to be original again !

Ro
Review №72

Always quick and friendly service, reasonably priced.

Ed
Review №73

Best shop in CT

Mi
Review №74

Great body shop

Da
Review №75

Have been going there for over twenty years. They always do a great job, staff is friendly, and owner has always been helpful and available to answer any of my questions.

Gl
Review №76

Staff was very helpful to handle a broken glass in roof

Sc
Review №77

Excellent work.

Jo
Review №78

Great service!

Ja
Review №79

The best place in CT!

Su
Review №80

Very friendly

ju
Review №81

Good

Ca
Review №82

Fix yo car

Information
85 Photos
82 Comments
4.7 Rating
  • Address:1322 Waterbury Rd, Cheshire, CT 06410, United States
  • Site:http://yeoldstation.com/
  • Phone:+1 203-272-7266
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
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