Fast response. Excellent work.

They were apparently busy, which could be interpreted as a sign that they do good work, but their customer service interaction unquestionably needs a lot of work. I called for an appointment and was told that I would get a call back mid-morning. After noon I called again and was told that the technicians would call some time in the afternoon after they returned from their current appointments. End of the business day came and no calls. I would have appreciated a courtesy call or even and honest, we cant get to you today. But no follow up is just bad business.

1) Very reasonable service2) Came on a Saturday as soon as I called, and very prompt with service.3) Dan is very knowledgeable.4) Good work ethics

Outstanding service. Garage door was fixed rather promptly despite being out in the county a bit.

I ordered a new garage door on monday of this week. They picked it up in Loveland on Tuesday and was installed today. Cant say enough about the service. Guys who installed were great. Highly recommend!

The repairman came withing minutes of me calling--no appointment necessary. When he arrived, he fixed the problem that the OTHER company created, and showed me how unsafe they had made my garage door. It could have fallen on me easily after the Capital City guy fixed it.Not only did they fix the other guys mistakes, but they enhanced my current door so it would be more durable and not need future repair. They reinforced the bolts and re-shaped the tracks so my door closed and opened smoothly... couldnt thank them enough. Oh, AND its much cheaper than any other company in town.

If I could give a negative score I would. I called these people Thursday oct.13the at about 8:10AM the guy told me his tech would call when he was getting ready to come to my house, here it is oct.17 and still no call. I MO a simple call saying hey we cant make it today would have been nice but I guess thats asking for too much. I call another company and he had my door fixed by the time I got home.

Very professional and good service

Horrible! If I could give them zero or negative stars I would! We had to call this company several times for the same problem and it never was fixed. Then we were promised a new part in December....by January we still hadnt heard from them so we called them back and we were told they forgot. Seriously??? We ended up calling another company who took care of the problem right away.