I tried the salon and omg I am so glad I did! Sylvia is amazing and my sew in looks perfect π€© Hair texture she got works perfect with mine, Iβm completely natural so it can be a challenge for some stylists. Not her! The braids that were being done by the other stylist looked beautiful on her client.They always have what I need! Staff is professional and pricing is great!The crochet hair I get is always on point, good quality, no smell and doesnβt look cheap.I donβt even bother going anywhere else.Nice soaps and perfume also from a vendor there.
Horrible disgusting customer service. Would not recommend. Just because this is a community store doesnt mean it has to be such appalling treatment. Theres other beauty supply stores that you should go to where professionalism is a part of the experience. Theres the lady in the store with braids, heavyset, light-skinned, shes the absolute worst. I literally had to just leave instead of getting anything because of her. I hope they get it together and hire better staff.
My wife sent me to pick up something for her. There were 5 cars parked in the handicapped spots, but only 2 of them had placards. I am disabled, and had to park across the lot even though I have a placard. Once I got inside staff was very helpful, but when I mentioned the cars, they said that they tell someone and that was all that was said about it
Great place to shop nice and friendly people to serve you. All laughs and fun the whole time you shop with all the help you need to find what ever youre looking for. Great place.
Employees were very helpful... Plenty if inventory, plenty of parking and decent prices! Ill shop here again...
Simply Wonderful.And the Staff is very accommodating.
Tony the oil and shea butter man thats in here got what you need on smell goods.
I love this store they have everything us extra items Im interested in. The employees were really nice and helpful, and respectful too.
Considering they were rated I think theyre doing pretty good Im looking for for the boutique for the beauty supply store to come back in a full blast
Great place to shopKeep much suppliesGood with helping their customers
Nice place for the people purchasing hair, A lot of products have not return to the shelves
If you need any kind of hair, extensions, wigs, or beauty supplies, they have tons to choose from with good prices.
The store is big but it does not have the basic of Pantene products 4 black people
Very friendly staff. Helped us find the hair we needed quickly...in and out.
Friendly & helpful. Prices ok but could be better.
My experience in this store today was beyond horrible!!! I took my granddaughter here to get hair products & I was going to purchase a few items for myself. The security lady at the front door approached us at the the register & stated you see what I see showing me a video on her phone of my granddaughter putting her hand in her pocket. She proceeded to then walk away. My granddaughter put the items on the counter & began crying. I decided we werent going to purchase anything. I took my granddaughter over to her & had her to empty her pockets she only had her phone, phone charger & sunflower seeds. I WILL NEVER DO BUSINESS HERE AGAIN... THIS WAS A TOTALLY HUMILIATING EXPERIENCE FOR MY GRANDDAUGHTER! The lady didnt even apologize until after being called out on her negligence. My granddaughter was only putting her phone in her pocket. What a shame! π‘π‘π‘
Its okay but some employees have attitudes I mean bad attitudes like the owner for example
I went here to get braiding hair but was accused of stealing. Never felt so disrespectful Iβm my life. I would encourage anyone who doesnβt want to be disrespected and treated like a common criminal to avoid this place!
Big as that place is they dont sell the clip on bangs and they dont have the model model Zoey braid 12 inch
One of the biggest beauty supply house I have been in. Never been in there before. I found a few thing that I was not expecting. I have to go back and take my time and look more. Exciting and overwhelming
Very organized. Great use of space and very, very clean. Staff is very friendly and helpful π
Awesome everything is in one store
They prices went up some since there re opening but they have a good selection of stuff
Big store. Why arent people working the floor to help you with your purchase?
Didnt have what I needed. Staff wasnt helpful.
Very nice store has everything you need
My go to beauty supply!! They have everything!!!
Not enough variety...The oil man was good
This happened to me today while in the beauty supply with my granny...My experience in this store today was beyond horrible!!! I took my granddaughter here to get hair products & I was going to purchase a few items for myself. The security lady at the front door approached us at the the register & stated you see what I see showing me a video on her phone of my granddaughter putting her hand in her pocket. She proceeded to then walk away. My granddaughter put the items on the counter & began crying. I decided we werent going to purchase anything. I took my granddaughter over to her & had her to empty her pockets she only had her phone, phone charger & sunflower seeds. I WILL NEVER DO BUSINESS HERE AGAIN... THIS WAS A TOTALLY HUMILIATING EXPERIENCE FOR MY GRANDDAUGHTER! The lady didnt even apologize until after being called out on her negligence. My granddaughter was only putting her phone in her pocket. What a shame! π‘π‘π‘
They are very very nice and they have good deals
Big store with lots of product. But store was kind of dark . Adequate parking ..
Love that there is parking and the staff is super friendly and knowledgeable! The store was clean and the selection was plenty! One tidbit...dont purchase the nail filers in the front of the store...a complete waste of a $1!
Wig selection is limited, but they do have a lot of hair. It seems as if all these hair places have gone up on their hair/wigs/products, guess its the sign of the times. I would revisit, but wouldnt be my first choice
Well stocked supplies and very helpful staff.
Convenient spot....
Love this store people very nice help me out
It look like they have everything
Horrible customer service. People standing in the doorway and wouldnβt move, just stared at me. No one greeted me or assisted me. Hair selection was terrible. First and last time going there.
Do not have alot of the product I use.
Absolutely love it clean n very organized
I have wild natural hair and I needed a wig to give it a rest so I stopped in after work. My big hair and head would not fit under a cap but Miss Dee went above and beyond... she quickly gave me 2 french braids which allowed me to try on wigs... I found 2... Miss Dee was taking turns helping a few shoppers with selections and styling our new hair... she kept all of us engaged at the same time. Making sure we felt like we were receiving indivisual service... Not to mention the buying one lace front get another free...
Everytime I go they never have enough packs of the kinky braiding hair in the same color by the same brand I need. Other than that the customer service & prices are good. The sew in weaves seem to be very popular as the counter seems to always be busy.
Always have everything I need
I like this place because everyone who works is nice. They speak when you walk in the door and they take their time to answer questions. I also went to the salon and everyone there was so nice. Ashley was my stylist and she was beyond phenomenal. She was so nice and took time to answer all my questions. I will return to Ashley. Thank you!
Very clean and respectful place helpful and pleasant people.. If they dont have what you need... He will order it.. I will shop there again.. Im going to be a regular.
Dont know was just passing by
I love the customer service I received here. Ashley was wonderful she was very friendly & super knowledgeable about hair & products. She made my shopping for hair very easy. Unlike most beauty supply employees they have attitudes & assume everyone knows about hair!!! I will be shopping here again. Btw the cashier was super friendly to.
Found exactly what I needed, well organized, friendly workers, and guess what you can get your hair done right there in the beauty supply! To our know like a ponytail or quick weave
So many sections on hair and supplies
Great urban beauty supply store...every beauty product needed for wigs/weaves..& other haur/facial supplies/variety of stretch pants/jogging suits great for **teenagers
I enjoyed visiting here. They have pretty much any type of accessory you would need for doing hair from extensions, wig caps, wig glue, hair dye, and an assorted selection of wigs. The prices are pretty good also so I would recommend. They also have security too so it felt really safe inside the store.The only thing I wouldnt recommend is the makeup. Cheap brands that can break out skin and do not looks that great after a couple hours of wear. The only brand of makeup that is not all the way completly bad is Nyx, but still be cautious of that brand too.
They are well stocked and have reasonable prices...average neighborhood beauty supply.
Going out of business. Not many products on sale
They are a good place to get your hair needs but they are not time prompt AT ALL! They never open on time, despite the fact that the security guard is ALWAYS on time! Just isnβt a good look!
The reason why i love this Beauty Supply.Is because its right in my area and affordable my daughter who is 13 loves all the items and the employees are very freindly, I would recommend this store to Everyone.Hollywood keep up the good Workππππ.
Ran in to get a couple of things and store is well organize, spacious and clean. Guy who checked me out was pleasant.
Great people Great variety of products
Yassss hunty. great bargains on bundle hair buy one.get one free. not expensivevery clean store. friendly staff. has everything you want and need it even has a hair salon in back and nail salon. you will come out ready to slay. this place is the total hook up
I love this place beauty supply house for the employees are always willing to assist
Kind of overpriced but the young lady behind the counter was very friendly and kind and very helpful
Borrowed customer service
I wish I could give -βββββ the store is not what is advertised in their sales paper or online. The appearance of the store from the outside is beautiful and bright really like Hollywood, but when you get inside its like the corner candy store. I was so disappointed to be taken that high and be brought down low. THEY DONT HAVE NOTHING IN THERE. ITS NOT A HAIR FACTORY. Hair selection sucks even though thats what they advertise the most. Never going there again.
VERY, VERY UNPROFESSIONAL TO CUSTOMERS! NOT WHAT OUR COMMUNITY NEEDS; ANOTHER BEAUTY SUPPLY NOT OWNED BY US! THEY NEED TO GO TO THEIR OWN NEIGHBORHOOD & DISRESPECT THOSE PATRONS THEN SEE HOW LONG THEY LAST! DONT EVEN WASTE PRECIOUS TIME NOR MONEY IN THIS PLACE!
I like this place it has a nice wigs collection when she get to the back of the store
Rachel and Ashley are very helpful professional and courteous! They are role models for other employees! Rachel assisted and provided information and aisle location of products. Ashley was with me through my entire shopping experience. That doesnt happen in most stores. She is very thorough and has vast knowledge of hair products for crocheting and sew-in which is something Im exploring. Her suggestive selling is part-excellence for my gray hair. Although she provided an awesome customer service experience, her skills are an example of what I refer to as a PPA-Professional Personal Assistant. Thank you ladies for a pleasant customer experience! Keep up the great work! Sheryll
From the outside it looks big but they do not have a whole lot of selections in their products as you would expect. On the up side, they have good deals here and there.
Large selection of beauty supplies and hair. Theres always a sale on bundles and the salespersons are helpful and friendly. Hair can be a bit pricey though.
I normally have great service but today I was about to buy a lace front and have them put it on I waited in the back for like 20 min no help so I changed my mind and just brought make up the cashier was nice uo front but no service was available for the wigs due to everyone was talking in the salon
They have good hair deals. The store is kind of small though.
The lady in the back of the store was rude and dismissive when I asked her could she show my sister a wig she said yep but she NEVER looked up to help us. We stood there in front of her while she brushed wigs chewing gum. We left the store empty handed and went to another beauty supply to spend our money.
It is a huge store and they probably have anything and everythingyou would need for your hair. But, they dont have the areas labeled so you can find what you are looking for I had to search.
Rented a Uhaul from this place of buisness. My experience was very smoove and convenient. The Uhaul representative was very professional. Even the Security Officer was very helpful and professional. Overall, this place of business is organized and good customer service. I would definitely recommend this Uhaul facility to family and friends.
Bogus advertising and promotion for giving out free bundles, they lied. They have people lined up outside of their store this morning today June 30th 2018 on a heat advisory talking about you need a ticket to be able to receive free bundles of hair which were already giving out and then you have to wait until 106.3 radio station comes, only GOD know when that will happen, to get additional tickets randomly given out to receive the hair. Some BS
One stop shop! Had everything I needed. Great customer service. Employees never hesitated to help me find the items I was looking for.
This is a nice store but I think they need to get more people that are better educated on the products that are sold here
Their selection isnt that big but I had a wonderful customer service experience
Customer Service was great
The service was great but they didnt carry a product I was looking for. Dark and Lovely Healthy Gloss #5.
The location is good the service was ok but limited colors available for braiding hair, especially for the store to be so big centered in the hood.
There is a variety of products and customer service is excellent.
Very helpful. And they dont follow you around the store based on how you look. And thats always a plus!
Ive here 6 times and the employees are very nice and chill. The store is very clean but a downside is the cashiers take a while to notice you, and are not very professional.
I always find good braid hair!
If I could give this beauty supply store 0 stars I would. First of all, I purchased a wig from here on Black Friday because Ive been in here with my mom and the employees assured me that the quality of the hair is amazing. I purchase a $300 human hair wig with the 30% Black Friday deal. This wig didnt last me a week!!!! It literally started shedding, tangling, matting and being extremely difficult to work with. I wore the wig for 3 days and decided to go to the store and ask for a refund or a human hair wig that will last me at least 3 months. The only solution they would give me was to contact the wigs manufacturer or to find a wig worth half of what I paid, so a $115 wig basically. Im very disappointed with the quality of their products and services here and there are much much better beauty supply stores in Chicago. I do not recommend anyone to buy human hair from them; theyre untrustworthy and a waste of your money and time.
Popular for oils awesome
The management is very nice and helpful..and the prices are ok.. You can always find a great deal on all your hair needs and more..
Big beauty supply. You can always find what you need
Very nice shopping experience; has a variety of beauty supply items
Waste of time ππ
Mohammad salfiti is good and oz is good and Rachel is good and the hair is good and thep products are good and everything is good, the kids and the wife are good and my life is good and mashallah all good
Me and my daughter love this supply house for our beauty products there prices are the BOMB pleasant crew black girls rockππ
They got almost everything you may need for you to look your best.
Great selection of hair, product and even odds and ends. Staff can be more helpful though.
Great prices; however, Store hours are not accurate. Im at the store at 9 am nobody is here.
I love this place it has everything you need from hair care to extentions .. On site specialist to install lace fronts . braids and various other styles
The cashiers are very nice the store is absolutely clean and they have a wide selection of hair and natural hair products.
Large selection on Wigs
I like going to Hollywood BEAUTY Supply, I always find what Im looking for and the staff is very nice and polite.