We all know comrade is well regarded for providing top notch service. Today, I accidentally dropped some cash on the way out after picking up my rims. I didn’t notice till I went to get gas. I stopped back by and they had it waiting for me at the counter. Very classy. Tip these guys every chance you get
Ive had my bike serviced here twice and both were great experiences. They were very honest about what I needed vs didnt need and the staff was happy to answer my basic questions. I will be here again the next time I need repairs, which wont be for a while since they do such a good job!
These people are always kind and do great work for good prices. I never review businesses but felt the need to shout them out for being consistently cool.
Jesse was patient and knowledgeable in explaining options for new tires. He offered tips for installing the tires I chose and even did a quick tweak to my brake. I highly recommend this shop!
The staves were quite accommodating and friendly. They made certain you had everything you required. Bikes are awesome!
The people that work here are doing a very good job.
Thank you Comrade Cycles for your friendly customer service staff, and for having the tools and parts I needed to repair my own bicycle. Thank You very much.
I went in with a request on a wheel truing, asking for some feedback on the state of my wheel. A person took my wheel and was back in less then 5 minutes and wanted to charge me 20.00 for their service. I asked for details about spoke tensions and said that you could not have possibly correctly Surveyed my wheel. Besides the 20.00 for less then 5 minutes of obtuse work done. Just from asking about the shady work performed the owner called me a Misogynist. Hmm. Get this straight I don’t care who does the work, just do it correctly. So I asked why I was a misogynist and what did he mean and the few standing around started laughing saying “you don’t know what a mysogynist is?” I said “I know what it is but what’s the reason you call me one? “ He never gave me one. As he kicked me out the door he made a comment about my family, most likely because he’s seen me walk by w/ my nieces. I lived down the block. Low for any person to bring someone’s family into a wheel tru dispute. Loser! I bought a tru stand and Tensiometer and did it myself better then they did. I spent much money there before this occurred. My suggestion to anybody is just find a different shop. They will be nice to you until you disagree with them. A common theme nowadays it seems like. Not a good bicycle shop.
Wowow is all I can say. Im a crit racer and was in town for the Intelligentsia Cup. An unfortunate collision of bikes mid-race left me with several broken spokes on my PCW wheel and no spare. Comrade Cycles fit me into their schedule promptly (in spite of the bike industry going gang-busters right now). They were able to replace my spokes the same day as drop-off and charged me a very reasonable price. The next day- I popped back in for a front and rear brake pad replacement, which once again, they serviced me upon my walk in and had me ready to roll in less than a half hour. The mechanic whose name I dont know (super tall, lovely eyes, and tattoos) also noticed my headset was loose--- he offered to take a look and again, went above and beyond in making sure my bike was race ready. Forever grateful to this shop for squeezing me in and making sure my bike was safe and ready to rail some turns at speed. Much love from Indiana! - A grateful comrade.
Fantastically friendly and knowledgable folk. Brought in my bike as a walk-in after I got a flat -- they changed the tube in 10 minutes. The next day I came back to buy puncture-resistant tires, and they replaced my tires in only 30 mins. Very helpful both over the phone and in person. Love this place!
Comrade has been my go-to bike shop since moving to the neighborhood a few years ago. They have all the bikes, parts and service and accessories I could ask for, plus a good vibes only atmosphere that money cant buy. Recommended.
Love my Kona and they’re always been friendly with good communication.
They were able to service my ebike and got me in/out same day. Very friendly service!
Filled out the online service this morning and this place is so amazing. The people are friendly and get right to work. I’ve had my bike in my basement for like 4 years and just recently brought it out because my car is not working. I walked 21 minutes there with my bike and explained the issue. They fixed it in 20 minutes, texted me and I was able to buy a lock and cable as well. Best service ever. Will definitely go back for my bike needs. Thank you all for being so amazing. I’ve been having the worst week and you made it a little brighter.
Highly recommend! Super easy pick up and drop off especially while we are in social distancing. They provided me with text updates along the way, and once my bike was ready! I was able to pay over the phone so limit contact as well! My bike just needed a tune up and fresh brakes. It rides like new!
They know what theyre doing and charge the right price for it. Trustworthy.
I came in to get my back inner tube replaced but they forgot to remove the piece of glass stuck in there. I came back 5 min before closing and they were happy to fix it free of charge after. The carelessness attributed to a minor inconvenience but the customer service made up for that.
Excellent service, affordable prices, knowledgeable and friendly staff. I like this place because you can ask questions without feeling like an idiot. Staff generally seem like they want to help you. Not pretentious like other shops I’ve seen.
I came to the store unsure of which entry level bike would be best for me, and Max did a great job showing me the options and didnt pressure me to get anything more expensive than I needed. He also offered to help me install the accessories I purchased (e.g. u-lock) which was great.I had one issue with the bike about a month in, but a different employee was more than happy to help me get it fixed and back on the road no questions asked - really glad I purchased from Comrade and was able to take advantage of their after-sales support vs having to fix it myself!Highly recommend due to friendly staff, fair prices, and great after-sales support.
Super helpful and VERY patient with my million questions. I test rode a number of bikes and really enjoyed the process
Popped a tire late Saturday night and needed a fix before work the next day. Comrade Cycles was able to help me out super fast the next morning. Great service, great prices for repairs.
Great shop with a great staff. I dont know anything about bikes, but everyone has always been super friendly and helpful. Easy online ordering for curbside pickup from their website too!
LOVE the service and knowledge of Comrades employees. Always willing to help, theyre patient, deliberate, and kind. Have not encountered service and know-how like this at any other bike shops in the city. HIGHLY recommend.
Knowledgeable staff who really listen and do their best to fix your bike.I brought my bike to get the FD checked out - every so often, it wouldnt shift, and of course when the mechanic took it for a test ride it seemed fine. But they believed me, so they checked the cables and found something that had been overtightened. Havent had trouble shifting since! And I should mention - even on a busy COVID weekday lunchtime, they did this right away while I waited. (On my previous visit, I got a wheel true, new rotor, and brake adjustment in
My sons bike needed a spoke replaced and a brake lever, it was taken care of in a couple of hours. I wasnt nickeled and dimes and the repairs were very reasonably priced. Excellent customer service 👍!
Staff was super knowledgeable and communicative, price was reasonable, and my bike felt better than it ever has felt after their repairs and tune up! Happy to support a local, worker-owned business!
Knowledgeable and friendly team
Great service! Got my tires and tubes changed with curbside drop off and they took care of me in 20 minutes. Would definitely return for any your bike needs!
Whats better than a worker co-op? A worker co-op that has a solid parts selection and a friendly staff. Comrade is my favorite shop in the city.
Locally owned and operated. Invested in the community. Honest and reliable sales and service.
Awesome bike shop. Everyone is super friendly and helpful. I bought a bike and many different parts from this shop.
The folks at Comrade are great! Ive dropped my bike off for minor repairs a couple of times and every time theyve gone above and beyond. Quick turnaround, fair prices, and knowledgeable staff.
They always help me when I’m being a bike noob and they aren’t snobby or elitist, happy to help everyone. Very thankful that this is the closest bike shop to my apartment.
I went to a couple bikes shops in the city before finding Comrade Cycles and I could not have been happier that I did. I told them what I was interested in and the price range I could afford, and they showed me bikes that fit what I was looking for. Many other bike stores I went to felt pushy, but the people at Comrade listened to what I wanted and felt honest when explaining the value of different components, locks, pedals, etc. Theyre well versed in both competitive bike racing and bikes for navigating around the city. Since purchasing my bike, they have been helpful with maintenance, and even offered a free tune up within a year of buying the bike. Their trustworthiness has earned my loyalty and Im a happy customer.
Just bought a bike from them and this place was quick and very helpful. Great customer service.
Amazing customer service even during a global bike shortage. These guys and gals know customer service and they know bikes. Theyve earned a customer for life.
Dope shop! they stock a lot of the high end components that match my interest (Paul Components, Thomson, Chris King, etc) and they devote a lot of their energy towards steel bikes, which i also appreciate a lot. a great place to go to pick up an All-City or Surlythe fact that its a worker owned coop is cool. ive always found the staff to be super knowledgeable and really skilled as mechanicsfriendly folk!
The good folks here went above and beyond to help me out - to make my ride better while saving me money. Theyre currently servicing bikes from the sidewalk in an effort to reduce the spread of covid.
These guys are the Best!!
They have no respect for you as an individual, instead treating people like walking wallets from which they try to extract as much money as possible to feed their highly efficient cash making machine.
Comrade Cycles is a great bike shop demonstrating knowledge, skills, and service. All that while communicate effectively without the pretense of a typical bike shop . I also appreciate their commitment to the community.
I have been meaning to write this review. I came in about 3 weeks ago. Got myself a basic tune up. They did an amazing and quick job on my bike. Adjustment of my braking system and shifting system. I could have inflated my tires at home, but while I was there, I just had them do it to save me some time.
Guys at this shop are very knowledgeable and helpful. Have positive attitude and know what they are doing. The bicycle after tune up and repair fells solid and rides like a brand new!I am happy to recommend them for anyone who is looking for bicycle repair shop.
Beth and the team were super helpful. She gave thoughtful recommendations and helped me get what I needed to get back rolling again!
Kind employees that helped me set up my new bike. Good quality too. Will be my new bike shop for sure.
This is my go-to bike shop in the neighborhood. Its worker owned, and that shows in the service. Staff are friendly and helpful, and even showed me how to make small adjustments to my brakes on my own. When a rack wasnt available to fit my bike, they modified an existing one. When something went wrong with a repair, the team here was awesome, working through a few options to identify the real problem. They also gave me my next brake adjustment on the house for my trouble, which was great. They keep track of service and repairs for you, which can be handy.If you need to buy anything, they have a good selection of bikes, as well as a small selection of accessories and helmets. There team gets special orders quickly and follows up promptly. Overall, this is a great neighborhood bike shop and worth a visit.
If i ever owned a bike shop, this is the one I would choose to pattern it after. Super cool, laid back and friendly owners and staff! Very knowlegeable team who have high quality boutique bikes....not a corporate store like Trek.
I entered their shop two weeks prior to purchasing a bike and Steve assisted me with finding the right bike for my height. These peeps are dope. Steve informed me on what options were good for a novice/beginner cyclist. I felt no pressure to purchase throughout my time looking for a bike with them, and they spoke to me without using confusing jargon. I told them what style/type of bike I was looking for and my intended use and they were super accommodating. They didnt try and sell me something I didnt want and through all the steps in the process of checking out bikes Steve made sure I was comfortable.The atmosphere here is super chill and HK their dog is the chillest dog ever. Shes super friendly and kind just like everyone in the shop. Thanks again for helping me out and getting me on a bike! 😊 This shop is a total mood.
Fast, friendly, high quality work, and competitively priced services. What else can you ask for from a neighborhood bike shop?
Comrade was extremely knowledgeable, helpful, and patient with me, even during this pandemic. Thank you all so much!
I went on a busy Saturday afternoon to have a flat tire fixed and the woman that helped me was friendly and efficient. The rest of the staff was helpful to the many other customers that came in while I waited. Ill definitely come back.
Awesome! These guys are so easy going and very helpful. Favorite shop in the city. Great service every time. I don’t usually leave many reviews. Thanks Steve & Jose for going out of your way and sorting out my recent bike mods!
The mechanics are very knowledgeable and helpful. They take service notes on your bike, so when you return, they know whats going on.
We worked with Jesse to decide what was the right hybrid for me and he was really great! I cant stress the importance of customer service and buying local. Will recommend this shop to anyone who asks! Thanks so much Jesse!!
I got my dolce here last June and have been coming back here for all my supplies ever since. today I got a flat from a nail all the way in the Loop and I literally carried my bike over my shoulder for 45 minutes to comrade cycles because I only trust them. I could have gone to any other bike store nearby, but I chose not to. I had to get a whole new tire and it was a pretty good price. I will always come to comrade for anything bike related.
I have now been to several shops in the city. It seems that the general way that bike shop employees speak to customers is as they should already know everything bikes and they sort of talk down to you. Not at Conrads. The staff couldnt be anymore helpful. I wish I had bought my bike from Conrads! :(
Even though there are probably fifteen bike shops closer to my house than Comrade, I wouldnt think of taking my business anywhere else. Good selection of all things bike related. Super knowledgeable staff who are all about that bike life. Steve helped me put together everything I needed for a tour in Asia and even helped me box my bike up for the flight out there. Thanks Steve!
Best shop in the city! The guys are vested in the shop and knowledgeable. They give superior advice without Being pushy or inflicting a know it all attitude found in most shops. They know you when you walk in the door and treat you the same weather you spend 10 bucks or $2000.00. I highly recommend this store to any and all!
Stopped in here when my chain fell off while riding nearby. This is probably the best small bike shop Ive ever been to. The worker who fixed my bike was incredibly helpful and friendly, and got it fixed up in no time. Will definitely be coming back here for my future cycling needs.
Great service. Why go anywhere else. The right way to run this kind of business.
Cannot speak highly enough about Comrade and the staff there. Not only are they very knowledgeable and attentive, but they make everyone feel welcomed, regardless of your understanding of bicycles and cycling. Have recommended to many people I know as the go-to cycle shop in Chicago.
Love this place! Knowledgeable mechanics, relaxed atmosphere, transparent and fair pricing.
I gave them 5 stars 1 year ago when i bought my hybrid Kona bike from them. After the gentleman custom tailored it to my leg / torso dimensions and riding style, I couldnt ask for more. I could coast for blocks, and blocks, barely pedaling, and it could jump curbs and do a few tricks as needed for surviving the Urban terrain, but Ive never been completely satisfied with the thin tires, or lack of springs. Its a pretty tough bike to have endured a year with me in the city streets of Chicago. After about 5,000 miles and being hospitalized after 3 car hit & runs, I felt i should have a professional look at the mechanics, and took it back into the shop, and I was maybe a week from my 1 warranty expiring. They couldnt fit me in for a tune-up then, but they scheduled me for a tune-up outside my warranty period, because I had brought it in before. :) After the micro-adjustments even, the bike is feeling like a freshly tuned musical instrument, and after the proper tune-up everything is like new. :) They only charged me for the parts necessary. The 1 year warranty you get with buying a cycle from your neighborhood comrades is worth it, even if you rarely bring it in. These folks are awesome, knowledgeable, and professional. Additionally, the sticker logo on your bike gains automatic respect with local cyclists as well. stacks of compliments. Side note: it is kind of a mysterious place, and I found it interesting that the front door didnt have a spring or ramp for your bike. Its kind of a tight squeeze in and out, so it wasnt obvious that it was a bike shop from the street level looking in. Its always kind of a shuffle going in and out with your ride, but Ive never been disappointed with the results. Comrade Cycles shall retain all 5 stars
Lovely bike shop. They have Trash messenger bags. Supercool, well knowledge, and helpful staff. Definitely recommend this shop.
Comrade did a great job with my bike tune up. It was a unique frame that they were able to troubleshoot and get running better than any shop I had taken it to before.
The best bike shop in Chicago, as far as Im concerned. I love the worker-owned model, but they also do excellent work and their services are reasonably priced. They are an awesome option for commuter-minded cyclists too, as they sell panniers, cycling hats, saddles, and other accessories. They are my first-choice for getting any work done on my bike and I trust any member of their staff.
Very friendly and knowledgeable staff
I really want to be loyal to this place, but their tune-up process is preventing me from doing that. You have to take your bike in once to get an assessment. Theyll tell you whats wrong with it and what they need to do. But you cant leave it there. You have to make an appointment to bring it back A SECOND TIME. They might keep it for a few days and clean it up -- then you can take your bike for a freedom ride. At other bike shops around the city, you call, make an appointment and bring it in ONE TIME -- which saves me the hassle of trying to fit two excursions to the bike shop into my schedule. I love my bike, but my time is pretty valuable, so I have to take it to another shop for tune ups and thats where Ill likely buy all of the accessories (new bottle cages, bar tape, break pads, tubes, tires) that I need to get me through the summer. You totally lost a customer who loves to spend money on her bike. I know... Im pretty bummed about it, too, but they left me no choice.Your response is absurd. I dont want to leave my bike at all, but it needs to be tuned up. Why is it so hard to make an appointment and get the assessment all at once? Diagnose the problems and tell me when it should be ready while Im there. Thats how everyone else does it.
The guys and girls that work here are really great! If you need bike work, look no further. I stopped here a couple months ago looking for a new bike. I didn’t find what i was looking for but the guy who showed me around gave me suggestions on where to find a good fit for me, so I left with a very good impression on this place. I later ended up finding a vintage bike that needed some tune up, so I decided to come back here. Once again I felt very welcomed as soon as I walked inside and the gal that worked on my bike did a fantastic job. Friendly, professional and very competent staff!
You need good work done by good people? Comrade is your place. The immeasurably experienced folks here will even throw in advice for free.
Very fair prices, fast service, really nice people--plus theyre always listening to good music. Triple thumbs up
I recently purchased a new bike here. Not only was it a bike they don’t stock, but they tracked down a special center stand I wanted which they don’t even carry for me and installed it with out hesitation.Quick and friendly service. I will be back for all of my future upgrades.
Professional friendly service. Very laid back. Had a bike repaired and a few tune-ups with excellent results and reasonable prices. Go to bike shop.
I live right around the corner from Conrads. Every time Ive been in there, the guys are more than nice, more than professional. it actually makes you feel good to walk in there and spend your money with them because you are absolutely certain that every dime is worth what you paid. thanks so much, guys.
Really nice guys, fast reasonable service. Comrade Cycles came recommended and it is not hard to see why. Not the closest bike shop to where I live but well worth the short trip.
Brought a bike in I hadnt used for a couple years thinking I needed a full tune up. Mechanic told me it was in great shape and just needed to be cleaned up. Its always great to see a shop to turn away work and builds a lot of trust. Will take any bike I need work on in the future.
The people at Comrade Cycles were very friendly. I went in with my bike for a tune up. They checked it out and tightened the brakes for free. Then told me I dont need a tune up and that they would feel bad charging me for one. I was shocked. Great, honest bicycle shop. Thanks.
I love these guys. They really know bikes but they arent snobs about it. They are really friendly when I come in and just get to work on whatever dumb thing I dont know how to fix about my bike.One time one of the dudes recognized my bike but not me. It was weird, but good weird. It made me think they really pay attention to each bike when they are working it.
They tried to keep my original saddle (seat), like I wasn’t going to ask for it? Lol... I left slightly disappointed tbh
It was nice to walk into a bike shop in Chicago (about a year or so ago) and not feel like an idiot because I didnt know exactly how to fix my wheel issue. These guys are the real deal when it comes to sincere friendliness, honesty, customer support, and bike knowledge!
Came in at 10am Monday morning to get my front wheel trued or replaced, before work. They had me back on the road in under 15min for a reasonable price. Highly recommend, I will definitely be returning.
Went in for a tune up and found out my rear axle was broken. They told me I could buy new wheels for $150 and never have this problem again or they could replace the axle for $10 and it might break again in a year. They did not pressure me into the more expensive purchase, they just wanted to help me get back on my bike.I would recommend this place to anyone in Chicago that is looking for an honest opinion about cycling. I would rate them higher if I could...
Best shop in the city! Always nice dudes with a ton of experience. Theyll always tell you whats wrong with your bike, and give you a great price on fixing it.
Great shop, moved into the neighborhood a few months ago and have been going ever since. As stated in every other reviews the guys here are honest and reliable, they have helped me out on mutiple occasions and when i pull out my wallet they wave me out. I will be a loyal customer for years.
Full tune up, new tires. $ wasn’t too insane but the valve stems they put on were very cheap and 1 snapped my 4th-5th time putting air in the tire.
Best bike shop ever! They always go above and beyond with every job Ive had them do. They give the same bike love to my crappy-rusty-run-errands bike that they give to my high end road bike. Great people and great shop!
This one of the only cycle shops in Chicago that does quality frame repair. The drive side dropout broke on my Trek 330 and Jesse was able to fix it up beautifully. These guys are legit pro mechanics.
Great bike shop. Knowledgeable staff. Great service. Reasonable prices.
Great shop that offers everything a city cyclists, bikepacker, or tourer could need. They have all the gear you need to be outfitted for any event.
Came in with a flat tire along with many others after me and in just 10min I was ready and done out of the shop. Such kind service to everyone they receive. If youre coming in for just a flat tire or a tune up or something more then this is just the right place.
Favorite bike shop in the city. They really went above and beyond to help me comletely customize a bike and it turned out even better than I could have imagined. I will be a loyal customer as long as they are in Chicago.
Awesome place. They did some tune up stuff on my bike, gave me some scrap brake housing. Really friendly and helpful.
In my opinion, this is one of the best bike shops in the city. The service is fast and has always been top notch. In addition, the guys who work here are extremely knowledgable and friendly. I have gone to other bike shops and their staff is snooty and treat you like youre an idiot if your knowledge base of bikes doesnt match their own. Every time I have brought my bike into this place, the mechanic working on it has put it up on the bike rack and clearly explained either the work that was done or the issues going on without being condescending. Furthermore, as a woman, I have never gotten hit on at this shop (which has happened at others). Happy to continue to support these guys and their business!
Great service, fast turnaround, fair prices.
By far the best shop Ive visited in the city. Extremely knowledgeable and friendly to boot, the team can solve any possible problem you have with the utmost care. When I need specific information, tiny tweaks, or an experienced eye, I always go to Comrade first.
Went out of their way to get 2 tires swapped out for me late on a Friday. Great staff, consistently helpful and informative.Music on point.
Awesome service, friendliness, stocked parts and bikes. Its great to have such a nice neighborhood bike shop. Well done.
These guys are honest, rockstar mechanics who do it all with a smile on their mustached faces. The most welcome I or my road bike have felt anywhere in the city.
I came in a few weeks ago looking for a rack to attach a basket to above my rear tire. The guy who was working there asked me what I was looking for, listened to what I said, showed me what they had and how much each cost and listed the pros and cons of each item, then told me that I could install it myself or they could do it for $10. I love riding my bike but I hate going to bike shops because usually the men who work there dont listen to me, ignore my questions and tell me stuff I didnt ask about, grab my bike and do stuff to it that I didnt ask for then charge me for it, and generally act like I dont have a clue about my bike or what Im looking for. My experience at Comrade was refreshingly different. Im hoping its everyone there and not just the one person who happened to be working when I was there. But it was so great and unfortunately unusual to be treated with respect while buying something for my bike. Ill definitely be back the next time I need anything for my bike.
This place is awesome. Quality all around. Great dudes. Honest service. Very recommended.