This place used to be great. I would go for my lunch break almost everyday. The cashiers where awesome. They ended up as managers. Now the staff there is not so great . They overprice things. There was a coffee sitting on the back priced at like $700. With . It sat there for months. They have these old dirty over priced gym shoes in show case. Now the racks are all empty. I have been back 2or 3 times hoping it goes back to when it was good but it’s getting worse. I just left there and I asked the price on something they were pricing because I had not found nothing in the store. The cashier said that it would not be priced till a hour later when she was pricing them right in front of me. I thought they wanted to sell stuff since it’s a non profit. The staff of old would have priced it and sold it to me right then and there. Oh well.
I literally love this place so much. I’ve been here a few times and every time I always find things I love and for really amazing prices. And the staff being super cool and nice is such a plus. 11/10 would go again.
This used to be one of my favorite thrift stores in Chicago, but after today I won’t be back. While shopping and waiting for my mom to finish looking around, I was scolded by an employee for sitting on one of the pieces of furniture for sale. I had my basket full of items to purchase next to me, so it was clear I wasn’t loitering. In typical upper class white people fashion, this place wants to pretend to be inclusive and supportive of all types of people, yet there have zero disregard for someone who needed to rest for a couple of mins while shopping at their store. Additionally, their store-branded shirts go up to a size XL… not at all size-inclusive which isn’t surprising given the fact that they don’t have an ADA accessible entry way either. Apparently this store is for small able-bodied people only.
DONT BOTHER! I had a pile of donations ready for them and when they finally came, they wouldnt take ANY OF IT. I had great dresses, a brand new desk that was sent to me on accident, and organizational stuff and they wouldnt take any of it. Maybe if they said over the phone here is what we are looking for or asked for photos of the items I wouldnt have wasted my time Dont waste your time! Go somewhere else
Love this thrift store! They always have cute and unique items and the staff is always friendly.
Love everything about it especially its goal to prove people care about each other!
Incredibly friendly and welcoming staff. Good environment with lots of options of anything you could want. Typically not crowded.
Got some amazing deals here, and good cause as well. I’ll definitely be back
Yet another great Chicago thrift store.
Came here from public transit/walking and had an easy time finding it. Found some cute sweaters for me and some button ups for my fiancé. They have sizes up to 3XL so I didn’t have trouble finding the sizes I needed.
Love the thrift i always find good things for good prices, the clinic itself is amazing and everyone was super nice and supportive and made me feel comfortable. Def recommend if you have any concerns about your sexual health
Decent selection at all sizes, clean with plenty of space for social distancing
I scheduled a donation pickup for a number of items and it was a complete waste of my time.I don’t recommend them. They bothered to show up only to say they had no space in the store for it. What?? Why ask when scheduling the pickup how many items there are? Why even show up? Horrible experience.
I love it, the store carries everything furniture, clothing shoes, board games, dinner wear, pots and pans. Just about everything.
Nice, clean store. Good prices but there are some things way overpriced.
I love ootc!!! great selection, low prices, friendly staff, amazing cause. i got all the furniture for my apartment here. plus, as a goth, i can surprisingly find some clothes that match my style.clean and amazing covid precautions!
Lots of clothing and very cheaply priced furniture. Spacious. Could use more knick knacks, but they get what they get. Display windows always look fantastic.
Such a great thrift store experience! Well priced with a nice selection. Items were all in great condition and very clean.
Absolutely useless. wouldnt take a 1 year old, $2000 sofa because no one would buy it, its too bulky. No, I think its because your pick up staff are a little lazy. Offered to take pics and send before booking. Could have dealt with it differently rather than waiting a week.
I love it! Clean, great selection, and amazing prices
The price is extremely high purse $90 a chair $100 it is extremely high to be a thrift store
Super cute little shop!
Cool picture frames to be found!
Nice staff, really nice prices and a decent selection. Better than the average thrift shop
Adorable thrift shop!
Employees are great and very welcoming.*wanted to add more since I go often now. Customer service is superb. Greeted with a smile every time. Wide variety of stuff to choose from. And when they have sales you won’t leave empty handed I promise lol.
Love the selection here. Always find cool if helpful things. Prices really affordable. Staff is great also.
Great thrift shop, loved it!!
Decent thrift store. I like their store window displays. Prices are comparable to other thrifts. They need an email alert system to inform of specials & sales.
Great bargain on Oster mixer and very helpful salesperson.
Decent selection and well organized. The staff was also very helpful. It’s nice to have a resale shop on Halsted again since Brown Elephant moved!
I totally agree on this rating
They really went above and beyond. Alyssa gave me an outstanding deal on a loveseat, plus they delivered it and even helped me get it up to my 3rd floor apartment. Incredible service!
Outstanding! Great selection of clothes and furniture.
I love this store. The employees have wonderful attitudes every time and prices are amazing!!!!
Did not spend too much time but plan to go back.
Always find something that I want
Fun thrift store with a great selection for a good cause.
Great selection, better prices, and wonderful customer service!
Good selection of clothing in a friendly and clean atmosphere. $ are right too!