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Martroy Electronics
6259 S Kedzie Ave, Chicago, IL 60629, United States
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Martroy Electronics
Comments
Jo
Review №1

Had warranty work done on my JBL Eon speaker and the entire staff was friendly, helpful and communicative throughout the whole process. When the work was done, they made the pickup process easy and seamless. Thanks for your help and for being so helpful. Eric, Ray and I forgot the name of the lady that called to tell me it was ready but they were all great.

Ce
Review №2

AAA+++I took my dbx bx3 amplifier with multiple problems to get fix. At first I was thinking that it could not get fix because other shop had mesed it up more but Martroy Electronics got it back working the right way, its simply awesome profesional work, I am more than satisfied with how my amplifier sounds and works now. Thank you Martroy Electronics for your great work and service.

Ma
Review №3

Ava helped me build my own custom PC today. He was very knowledgeable and patient throughout the process and Im very grateful for the rest of the staff that took care of me as well. I highly recommend Martroy Electronics for anyone looking to build their own PC for the first time!

Ro
Review №4

Martroy is a staple of the community! Ray gave me a very fair deal on a vintage Knight vacuum tube receiver. I will enjoy it in my new country home I just purchased. I WILL definitely drive back in to do business with Ray and his professional and nice staff!

Pa
Review №5

This place use to be great, I remember coming here with my father years ago to buy stereo gear and have repairs done. There new management is ruining the business, they stop fixing TVS, it takes for ever to get anything done, the prices are all gone up sky high and they tell you when you get there is cash only then you have to go to the bank and pay ATM charges, they say their credit machine was looted! A YEAR AGO! Its too bad no one else does repairs any more, cause this business is dying, if you bring your stuff here dont be too surprised if you come to pick it up and the place is locked up!

Jo
Review №6

Ray reconed a few speakers for us over the years, great work, priced right, nice knowledgeable staff....:)

Jo
Review №7

This place is Awesome!! Ive made 2 purchases the staff is very kind and professional top notch service and cant beat free parking Thanks again! looking forward doing more business.

Ju
Review №8

Great place tp fix old electronics

My
Review №9

Been going to them for over 10 years and great service

Ra
Review №10

Excellent Repair Service For TVs, Boomboxes, Dj Equipment, Etcetera. Matroy also repaired and replaced the tuner in my JVC RC-525JW

Al
Review №11

Pretty good. Busy enough that available staff can be a bit hard to find. Good selection of products though.

La
Review №12

I brought in some older JBL speakers here to have them repaired after years of use. They did an excellent job of making them perform and look like new again. They also charged a fair price for the service. Ill definitely look them up again if I ever need anything fixed again.

Br
Review №13

This place is amazing! It’s been in business for well over 30 years. It’s one of the few “mom and pa” stores left in the electronics business. Their repair department is excellent! It’s a one of a kind gem.

Ch
Review №14

Martroy Electronics did an excellent job repairing my vintage Marantz receiver. This place is a hidden gem. I

de
Review №15

Brought my amplifier in for repair it should be done in a week.

An
Review №16

Fast professional service

Ju
Review №17

Good service

Ev
Review №18

We have taken the priority service from Electronics Repair Chicago and they mean it when they say they provide assistance in 24-48 hours. Highly recommended for speaker repairs as we had a breakdown in our office. Their prompt response and quick repair just let us have our conference on time. Thank you guys for keeping your promise and our trust.

Ba
Review №19

I LIKE ALOT FIX MY THINGS ND ORDER MY STUFF THAT I BROKE..

Ch
Review №20

This is one of Chicagos best kept secrets for electronics repair. They can accurately diagnose and repair your electronic issues in a short amount of time. Before you trash it, give them a chance to repair it.

L
Review №21

I looked high and low to find someone who could repair my high end McIntosh preamp. This is the only place in the city of Chicago who seemed to get it right!

Qu
Review №22

If you need something quick this is still the dj spot. Paul will take care of you...

Sa
Review №23

My laptop gets really hot on the bottom. My husband purchased me a cooling thingy to fit the bottom of the laptop. I love that it doesnt heat up any more. I recommend because they were helpful.

Al
Review №24

Ive been going there for over 30 years. Ray and the staff have never let me down! Great sales and service!

Ow
Review №25

I took my radio here 3 months ago and $ 250 later I still dont have it back!I get excuse after excuse that parts are defective more than once, I believe they dont really know what they are doing. Dont waste your money or your time on this place, please heed the warning find somewhere else your better off.

bi
Review №26

Love them cause theyre always willing to negotiate with you

Le
Review №27

The woman named betty thst works in the front desk is rude as hell.Not only is she rude to customers shes rude to other employees and to the poor old man that owns the place. Please fire her.

A
Review №28

This place is very UNPROFESSIONAL. They dont even deserve one star. I WOULD RECOMMEND THAT NO ONE EVER COMES HERE FOR WORK ON ANY ELECTRONICS. Especially Laptops!!!!! They give you back damaged material that was not damaged before. The front desk staff is very rude and lie and do not have knowledge of ELECTRONICS and shouldnt be working there in the first place! And they over charge for sloppy work. And you cannot speak to the technician who works on your property because the lady at the front desk says you cant. but she isnt equipped with the knowledge to work at a electronic shop of any kind. Horrible establishment

Wi
Review №29

Nice people very friendly service the job is done right the first time

Wa
Review №30

Ive known Ray the owner, and been going here since 1980s!! Got my first DJ mixer here!! This is a great place for upcomming DJs starting off!! They also do alot of t.v. and all electronic repairs and sales here as well !!!!

sl
Review №31

Took my jbl active speaker there for repair claimed they put a new amp in it charged me $350 it didnt play 30 days before it went out again they dont really fix your equipment they think all their customers are stupid they lie they dont honor warranties they should be ran out of business. In my opinion thieves with a license.

Ed
Review №32

I took my portable tv dvd player to themmay. 8 2017 . When i got it back it like it was brand new, never had a problem withit since their good. So thanks

Nu
Review №33

The repair service was amazing and the constant communication from the repair guy is very much appreciated. I would highly recommend to anyone.

Ma
Review №34

The lady in front desk super rude! I left my game there..suppose to get fixed in 5 to 7 business days it was sitting there for two weeks and every time I called the lady was super rude...I picked it up to take it some other place 🤦‍♀️This place just a waste of time

D
Review №35

I Wouldnt let this place repair my ⏰... I dont want jus temporary fixes

Ry
Review №36

Whipped my Pioneer DDJSX2 back into shape much love to them!

Ma
Review №37

Best place to go hands down

Wa
Review №38

Was told I n the door Oh yes we Can Fix it! Are you Sure??? Oh Yes We Can Fix it! After three days...Sorry We Cant fix it.But, we can Sell you A New One. Not!!! Never Again.

Ja
Review №39

Not to shabby

Re
Review №40

Its a shame that a business thats been around so long hasnt cleaned up its act. This could be so much more than a dirty, dusty clutter filled accident waiting to happen. Its full of both vintage wonders and wonder trash. Its really hard to see the true gems for the garbage. The owner would rather nickel and dime patrons and refuse credit cards for larger purchases because cash doesnt have to be recorded. Ask him about something you want to purchase and he goes to eBay for pricing even though his stuff is all but forgotten about, caked with dust, scratches and disregard. Avoid like the plague...

Br
Review №41

I had my speaker repaired by this place when I picked it up it worked at the time I took it back to my Business and within 30 days the speaker stopped working so I contacted them and let them know that the speaker wasnt working anymore I had a warranty on parts and labor I spent about $600 just to get the speaker repaired once I contacted them and let them know I wasnt working anymore they asked me to bring it to you so I took to speak it into them then they contacted me and told me that I went into the back of the speaker re-wired to speaker and resolve the speaker back thats why wasnt working I was playing tomorrow I had a warrant that made no sense for me to do that I dont even want to get into the back of this week is been a suggested that one of my employees went into the back of the speaker and rewired it is solid back that blew the app out and they wasnt going to honor the warranty or the parts never did I see the receipt for brand-new amp that they claim that they put in I went back-and-forth with them and they kept accusing me of a rewiring that speaker that made no sense then I send my wife to pick the speaker to speaker Weighting approximately over 50 pounds they gave my wife the speaker and told her they wasnt going to help her take it out so they left her to carry a speaker over 50 pounds to put into the car herself I wrote the Better Business Bureau I spoke to the owner several times and he kept accusing me of rewiring a speaker and refuse to honor the warranty parts and labor this was the worst experience that I have ever had dealing with a business I would never recommend this business to anyone Im a business owner and at my business customers Service always comes first thats how we keep our doors open I would never treat a customer the way I was treated and I would never accuse a customer something like that and still to this day they have not repaired my speaker so as a customer Im out of $600 for what I give this place on a scale from 1 to 10 a 0

Ab
Review №42

This is absolutely THE WORST place to take ANY equipment for repair. Poor inventory of parts and gets most parts off Ebay and the mark up is insane. Technicians(if you want to call them that) could not even align a receiver correctly. As for service desk people, most are ok but one Hispanic female has a truly bad attitude towards people in general. For basic parts they MIGHT have what you want but dont go in there expecting it to be in stock or if it IS in stock expect it to be a value at all. Total shyster operation. Go ANYWHERE but to Martroy.

L
Review №43

I love you so much

Ni
Review №44

Great place for old school and new

re
Review №45

Never again will I come to martroy, after repairing my amplifer for over a year its still not fixed correctly on top of that they keep blaming me saying my speakers are faulty. The manager has a horrible attitude(miserable woman)and very unprofessional. I dont understand how this place is still in business, stay away from martroy electronics on kedize .

Ma
Review №46

Just wanted people to know how happy i am with matroy electronis services. i been in the biz for yrs and havent used there services in sometime now.and recently had some issues with my cerwin vega speaks n could not find any one that could help .but matroy resolved my warranty issues.n repaired n returned in 1 week got to love that thanks matroy u guys rock.

Fr
Review №47

This place is terrible, Dropped off a studio monitor to be repaired and they gave it back to me cracked and broken. When brought to their attention they said thats how i brought it in. It also took them 3 weeks before they actually took a look at my product. Terrible service, Expensive repairs, dont go Here!!!

Me
Review №48

Thanks for over 40 years of service. Thanks Martroy!

Ja
Review №49

About to be a year and never heard from them got 120 bucks out of me and my amp bad business

ku
Review №50

If your looking for hard to find speakers, this is the place to go. I believe they fix most electronics.

Co
Review №51

Terrible attitudes and service! Never go there again!

gi
Review №52

Great service, fast and friendly !

Ag
Review №53

Found what i was looking for. Thanks alot.

DE
Review №54

Overpriced for old junk

Va
Review №55

Bad attitudes.

Fl
Review №56

Delightful

Information
8 Photos
56 Comments
3.7 Rating
  • Address:6259 S Kedzie Ave, Chicago, IL 60629, United States
  • Site:https://martroyelectronics.com/
  • Phone:+1 773-776-7000
Categories
  • Electronics store
  • Electronics repair shop
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:10AM–4PM
  • Thursday:Closed
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Offerings
  • Repair services:Yes
Payments
  • Cash-only:Yes
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