The store staff were friendly and welcome. Joel was a very nice person who spent time for my plumbing parts. I will go there again if I want !

Friendly and great service they go the extra mile!!

If they dont have it in stock they will order it. They are very good about that.

Great service. Provided me with exact water heater part I needed.

First time going there. Excellent social distancing practices. They also have an extensive supply of plumbing parts and excellent customer service. Highly recommend.

Omg aft speeding my entire day trying to fix my sink, the young picked up on what was needed. Thank you.

Excellent local hardware store, with an huge selection despite being a smaller store. They can cut keys well, provide a variety of custom wood and glass cuts, and have all of the usual tools and household items youd want.

Im trying to be a DIY homeowner. So far (4 times) Banner has had what I needed, when I needed it. I havent a clue if their prices are comparable to others. I know for a fact DIY is cheaper than making a service call.

I waited for over 10 minutes and no one even asked me hold on or if I needed help. Worst time Ive experienced after coming here for years

They have the necessary supplies for older plumbing.. Home supply stores dont have.

A+ Service from all of the guys and ladies Great Staff.

These guys are way over priced.Return policy on unused tools is ridiculous, there is none!

Excellent, and very helpful. Thanks for the service.

They suck 25.00 for 3 of 1 1/4 pipe home depot sale the full length for 25.00 plus taxes

Sold me the wrong shower extender. Not helpful at all, grossly overcharged too.... wont be using again or recommending.... stay away..

When you cant find it at the big box home store, they will definitely have it here. A life saver when it comes to your plumbing needs.

This supply shop has what you need. And if they dont, they will work with you to get you what you need!

One of the Best most informative places in Chicago to get plumbing!! Especially old vintage parts...

Had everything I needed

Went in and Emanuel took care of me super fast. Had a picture of the guts of the tank nd he was just like THIS is what u need. Gave me exact pieces for the replacement. Great CSR u guys got. Knowledgable. No second guesses from this guy

Always has what we need

Great customer service, after being sent there by a Home Depot employee. I will always shop plumbing here, now.

Staff is always fast and friendly

Good plqce to get your home plumbing needs

Very helpful and had what I needed.

Great customer service

They tried to overcharge me for the same part I. Brought a week ago

Very polite employees ...

Very good store to shop.

Great workers - about business

You can find almost anything you need in plumbing

Very informative & helpful

Had everything I needed thanks

Great experience

Great

They explain what they sell you

Excellent customer service

Excellent place