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Chicago Northside Storage
1516 N Orleans St, Chicago, IL 60610, United States
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Chicago Northside Storage
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Ca
Review №1

Joanne and Humberto make you feel like family - they’re both incredibly caring, kind, and will do anything they can to help you out. They run the facility extremely well, it’s very safe, and prices are great for what you get (free moving truck, free lock, and more). If you’re a wine customer you’re in for a treat - the cave is temperature and humidity regulated and you can even have all of your wine shipments sent directly to Northside for no extra charge (no more waiting at home for signatures!). Can’t say enough wonderful things about Joanne, Humberto, and Northside Storage!

Br
Review №2

Joann and hear are truly incredible. Super friendly, accomodating, reasonable priced, and always clean space. I highly recommend Chicago Northside Storage Old Town for any short or long-term storage needs.

La
Review №3

Look no further. These guys are the best. I had to go to Chicago on an emergency and had to get a storage unit quickly. As soon as I called them I knew I was going to choose Chicago Northside Storage. On the phone and in person they made me feel comfortable. They helped me get stuff out of my car, even gave me boxes to put some loose stuff in. They were so helpful during a stressful situation. I cant give them enough praise. They wont disappoint!!!

Cl
Review №4

The folks at Northside Storage Old Town are honestly the best. I searched for the most affordable storage option and found that they also had excellent facilities and the friendliest, most helpful staff.Jane and Humberto have gone above and beyond to make sure I have a great experience even if I havent planned ahead and need a little expert assistance. Anyone will have a great experience with them.As for the facilities, my space is very clean, cool, and dry. My space is air conditioned and youd think I was the first to use it from the condition of the space12/10 to Jane and Humberto, would recommend to anyone with storage needs.

Ad
Review №5

Great experience signing up and moving in! Joanne and Humberto are very helpful and wonderful people to work with. One of the best customer experiences Ive had. Used their moving truck and completed my move-in for 5x10 unit in less than a hour. Pricing is as advertised. My dog loved their treats too.

Ka
Review №6

I cant recommend this facility enough. Joanne and Humberto are beyond accommodating and friendly. They go out of their way to find the perfect storage and make everything easy. The place is immaculate. Sometimes I think customer service is dead, but Joanne and Humberto have restored my faith. They are incredible!

Ra
Review №7

Wanted to give out a shout out to super friendly Joanne Friedrich who helped us store and watch our luggage at this facility (we had checked out from a nearby AirBnB) until our flight at no charge. She was awesome -- thank you, Joanne! You run a great facility...

Ma
Review №8

We called today because our pick-up storage company canceled on us at the last minute. Joanna was incredibly helpful and so efficient. Within ONE hour she had organized space for us and taken care of all the paperwork. They have a truck that we could have used but we drove the stuff over, they helped us unload, and within minutes we were finished. And they were so nice!

Mo
Review №9

Perfect experience from move in to move out! They offer so many perks for clients - plenty of flat beds to borrow, a raised dock for easier loading/unloading and a ramp to the front door. We didn’t need it, but there is even a box truck available to clients. Always super tidy too.We placed items in short term storage and the entire process was so seamless and professional while still having the personable family run business aspect when you have questions. Joanne was patient when I first called about a space and the entire team is a delight to say hello to when I popped in to the space a few times throughout the year.

Em
Review №10

I fully recommend this storage unit. They safe amazing. Joanne has been an absolute super star - helping me with both my move in and move out. The place is spotless and very welcoming. Thanks Joanne for all you amazing help and making a stressful much more enjoyable

La
Review №11

Joanne is AMAZING! Super reasonable and friendly and accommodating. Couldn’t be more satisfied with this place and the cleanliness of the entire storage unit! Would recommend to anyone!

Jo
Review №12

Joanne was sent from god. She is the greatest human being to step on the face of this earth. We needed a unit to keep our belongings for a week between apartments. SHE STEPPED UP. Great rate, Free moving truck and Homberto helped us move our stuff in (his is also the greatest guy of all time). If you dont choose this storage facility you are losing at life. Let Joanne boss your life up. She was so good I might come back here every week to write a review.

Me
Review №13

Great experience for my first time renting storage. Joanne was very professional and incredibly helpful from providing me all the info I needed over the phone to actually helping me with moving in my items, and she was busy so definitely went the extra mile. Place was very clean and had all the conveniences needed for an easy move in from loading docks, to carts and even a clean on site restroom. Great experience!

La
Review №14

Excellent customer service! The facility is immaculate and the staff is friendly. Highly reccommend!

Sa
Review №15

Humberto and Joanne may be the most helpful people Ive met! They work incredibly hard and are so kind! My dog also loves Northside Storage! Even though we came in to get rid of our things, we came out with a new tennis ball and friends. Would recommend 10/10 for people and pets alike

Cr
Review №16

This storage is awesome, the owners are the nicest people you’ll ever meet! Very helpful! They have everything you need for moving in or out of storage. I highly recommend this place and will definitely do business with them in the future if needed.

Ch
Review №17

This is the pinnacle of customer service - Joanne and Humberto are possibly the nicest humans in the city of Chicago. They welcome you in to the storage facility as if you’re family. It’s clear that customer satisfaction and human kindness far outweigh revenue at this establishment. The staff are so accommodating, genuinely concerned and helpful - Humberto spent considerable time today helping me rearrange my unit from floor to ceiling after movers haphazardly unloaded my stuff. Outside of the fact that the people are so helpful and kind, the facility is super clean and well cared for. I would give this five stars over and over - if you’re considering storing any belongings this is far and away your best bet!

Le
Review №18

Joanne & Humberto operate Chicago Northside storage on N Orleans. The facility is clean, organized, comfortable and they bring a strong sense of commitment, enthusiasm and a focus on accommodating the needs of their customers. I could use a facility closer to my home....but I dont. I use Chicago Northside Storage on N. Orleans. If youre considering storage options, go see Joanne,

Ki
Review №19

Joanne and Humberto are stellar employees. I first thought they were the owners because of their impecable customer service and upon a bit more conversation, discovered they are employees. Having been an owner of a business, I must say that Chicago Northside Storage certainly found two gems. Thank you Joanne and Humberto for helping us so quickly upon our arrival to Chicago and your assistance in relieving a stressful situation! So wonderful to deal with people who go above and beyond!!

Da
Review №20

BEST wine storage in Chicago! This is a hidden gem in Old Town. Everything you can ask for in off site wine storage with excellent customer service.Joanna and Humberto are incredibly helpful and make for a wonderful experience. Humberto helped me find the perfect unit and then went above and beyond by setting up shelving and designing the perfect cellar set up (see first picture for end result). Both Joanna and Humberto have offered first class service on every interaction and even stayed late after close to help me set up the cellar.All units are very clean and spacious with a cool old Chicago vibe. They have recently expanded and offering brand new wooden units. I’ve tested temp and humidity independently and consistently comes out to 55 degrees with 65% humidity.Look no further if you are in need of wine storage!!

Sa
Review №21

I cannot RAVE enough about this business. Joanne and Humberto are the most genuine people I have met. Moving is always a stressful situation, but they both made the process so seamless. I cannot extend my gratitude enough, but I promise I will be back in the future for my storage needs, and encourage anyone else to come here.Thanks a million. You both deserve raises.

Al
Review №22

Joanne was literally the nicest and most helpful! Would 1000% recommend. I had a weird situation with my condo closing date and had needed a storage unit as a back up in case the move-in was delayed - they were so flexible and helpful!

Ju
Review №23

Chicago Northside Storage is the best! Joanne is super friendly and helpful. Being able to borrow their truck to move in made the move in so much easier. The unit itself is clean, safe and reasonably priced. I highly recommend this storage space!

Do
Review №24

My husband has used this storage facility on and off for years. We recently rented a locker for my 20-year old niece. The staff are so helpful! This is a Chicago homestyle approach that is personal, friendly, making suggestions and providing additional services like locks when needed. The facility is safe, manageable and spotless; you can see them cleaning it constantly which is deeply appreciated during this challenging time. And, you cant beat the price. We couldnt recommend them more strongly!

Pa
Review №25

Great service! Very friendly and always helpful. Highly recommend

wi
Review №26

I was moving stuff out of my apartment into storage. Generally, I would say moving is an extremely stressful process, but I never expected getting the support that I received from the staff here, in particular Joanna and Humberto. Anything I needed felt accommodated, when I was short handed they helped me load stuff on to dollies and into my unit. They were extremely friendly, helpful, and genuine. I could not thank them enough. My stuff feels safe here, it is very clean and I could not think of a better place to give business to. You guys are great!

Br
Review №27

Joanne and Humberto made my experience a breeze! Everyone is so welcoming and accommodating. If it’s your first time getting a storage unit, I recommend coming here. They answered all of my questions and helped make the most of my space!

Ma
Review №28

I dont even have a unit here, I was just helping my roommate move his stuff out. This place is magical, it is the disneyworld of storage places. Humberto and Joanne are very nice people.

Sa
Review №29

I feel so fortunate to have come across Northside Storage. I heard about them through a friend who emphasized how wonderful the customer service was and how clean the facility is. My move was a bit abrupt and Joanne was so helpful finding me a unit quickly. The paper work was easy, they provide insurance, and the facility is stocked with dollys, carts, etc. Humberto gave me a tour of facility, explained how their elevators run, and very kindly has helped me several times move some of my boxes to my unit. They both clearly have a tremendous amount of experience and I cannot express enough how easy they have made a typically stressful process.

Li
Review №30

We just put our stuff to the storage for the first time. It was great experience. Affordable price and everybody is nice and helpful :)

Mi
Review №31

The facility and staff are absolutely amazing! Ive had the most positive experience working with them and highly recommend this place.

St
Review №32

Been a customer for the past three years and am very happy with the customer service! Joanne & Berto are always very helpful and go above and beyond to make sure moving items into my storage unit is as easy as possible. They always lend a hand and I really appreciate them!

Ra
Review №33

An update! Joanne & Humberto went above and beyond ( as always!) to assist me with transferring more than 100 boxes, plus metal racks from my storage unit to a mover yesterday. This had to be accomplished in a tight time window. Joanne & Humberto provided great suggestions on how to stage the boxes to speed the mover from loading them on the moving truck. And I made my deadline with lots of time to spare! Both Joanne & Humberto combine professionalism with having great personalities. They always make it a delight work with them!I am writing to say that your Old Town location is absolutely the best ever storage location, and you are a great company. Joanne & Humberto set the absolutely gold standard for customer service, professionalism, and assistance. What a delight it is to work with them. I have been one of your customers now for more than 8 years, and again, let me emphasize what a spectacular job Joanne and Humberto do in connection with my storage needs.

Me
Review №34

We couldn’t have bad a better experience. The truck they provide is huge, which was a life saver. The customer service was exceptional and they even offered us cold water since we moved on a hot day. They helped us get everything in to storage efficiently to make sure we optimized our space, which was really nice. They have large carts and several loading docks which also made it easy. We couldn’t have asked for anything more!

As
Review №35

Used this place for two years. Friendly staff and wonderful accommodations. Always clean and helpful. 100% recommend

ja
Review №36

I truly enjoyed renting a storage unit. Everyone was extremely helpful anytime I needed assistance. The service was friendly, and they made it a point to make me feel welcome. I normally don’t write reviews, but I felt strongly regarding my time with this business. So I had to post.

Dr
Review №37

Our family has been customers of Chgo Northside Storage for many years. Joanne and Devin have given us concierge treatment. Very satisfied.

Bi
Review №38

Ive been a happy and loyal customer for years now. Joann and Humberto are the best! Always ready to help in any way they can. Great service and experience all around.

Re
Review №39

JoAnne and Umberto made my move in and move out a positive experience. Northside Storage is a wonderful facility and they accommodate to the fullest. I plan to visit Joanne and Umberto when I’m back in Chicago- that’s how wonderful they are. Highly recommend.

We
Review №40

Just put all my stuff to the storage. It was such a pleasure experience, the staff are so nice and helpful. The price is really good, and NO hidden costs at all. One thing is that the pictures on Google may look dirty and old, but its exactly the opposite. Its really clean. Worth for 5 stars

Ka
Review №41

The storage facilities are clean and safe. The staff is friendly and helpful. Joanne and Humberto helped me a great deal advising me with options on my upcoming move.

El
Review №42

Wow, this place is amazing! Joanne and Humberto were absolutely wonderful, kind, and so helpful for my first move into a storage unit. They let me use their moving truck at no cost and even helped me move my belongings up the elevator. I am so glad I chose this place after reading their reviews on line. They definitely live up to the 5 stars. Cannot thank them enough for making my move so effortless.

Ja
Review №43

Relocated when COVID shutdowns started in March and used Chicago Northside Storage and had the best customer service every time I needed to stop by. Truly a pleasure interacting with Joann. Highly recommend storing your belongings here.

Ca
Review №44

Truly outstanding customer service and facilities. Chicago Northside Storage made moving my one-bedroom into a storage unit a seamless process. Booking online was a breeze, prices are fair and the move-in was organized and simple. Joanne and Humberto were an absolute pleasure to work with. Their professionalism and years of industry knowledge put me at ease, and Joanne was a huge help in providing thorough explanation to any questions I had throughout the process. The storage facility is super clean and I feel totally confident that my things are well looked after. These folks go the extra mile and it shows. If you’re looking for a place to store in Chicago, THIS IS THE ONE!

Jo
Review №45

This is a wonderful storage facility - Humberto and Joanne are super helpful and they go out of their way for me regularly! The facilities are clean, easily accessible, and I have a 1st floor storage locker that I use for work supplies. I’m there almost daily and I appreciate all that Humberto and Joanne do! I received packages there all the time, which is great since I don’t have to worry about it being unattended.

N
Review №46

Joanne and Humberto deserve two thumbs up. They were beyond helpful, including staying after hours to accommodate my last minute move in. Additionally they helped supply me with equipment (tape, boxes and a pad lock) and the icing on the cake was that they even assisted me with unloading my belongings. I cannot speak highly enough of the organization. I will recommend to all my family and friends.

Ke
Review №47

Great facility & even better service! Joann, Humberto, & everyone else we encountered were awesome! Highly recommend.

Sa
Review №48

Excellent service. Clean units. Fair Pricing.Trust the process and Joanne will take care of you. I first reached out to Northside Storage about a month before move in and was connected with Joanne. She is very friendly and detailed on the phone (it is great to talk to a real person instead of an automated system). She told me that she did not have any large units available, 10x15 or larger, as these are in very high demand at the moment, but to check back about two weeks before move-in. She also told me that she would make sure at the very least I would get a bundle of two smaller units within my budget if the larger one did not become available. Come the week of move-in, she delivered.The unit I was provided is clean, freshly painted and much larger than expected. The ceilings in this building are HIGH! Lots of vertical space to fill if you or your movers are skilled at packing. I put a two bedroom apartment in my 10x15 unit and it fits without a problem. The freight elevator is very large and easy to use making moving into my second floor unit no issue. The building as a whole is very well maintained.Come move in day Humberto was very helpful. His skills and service complement Joannes to create a seamless customer experience. While Joanne was helping me process my paperwork in the front office, Humberto got to work showing the movers I hired around the building and provided them with anything they needed to make the move go quickly. The only thing I had to do was check the unit once the movers were done and put a lock on my unit. The teamwork of Humberto and Joanne significantly cut down the amount of time I had to spend moving. I really appreciate how they take care of everything once you are there. Their experience in the industry really shows in the time they are able to save you.Finally Joanne checked all of the latest incentives to make sure that I walked away with the best deal possible. During the final stages of signing the lease agreement she gave me a couple discounts and did not include any fees I was unprepared for. I left feeling that I had paid less than expected. In an industry that can be difficult to navigate with all of the fees, it is great that their pricing is honest and upfront and that they do not try to upsell the customer.10 out of 10 would recommend to a friend.

Ca
Review №49

I found this spot through a quick Google search and couldn’t be more pleased. When I put in my information online, Joanne promptly called to confirm my reservation and answer any questions I had. When I arrived, Joanne and Humberto went above and beyond to accommodate me and help me with the process (it was my first time renting a storage unit). The building and lockers are clean, you get a free lock and truck use, and the facility feels safe.The biggest standout here was the service of Humberto and Joanne - they both clearly work very hard to ensure their clients are happy!I highly recommend to anyone looking for a safe, well priced unit with great customer service.

Ro
Review №50

The staffs so helpful

Do
Review №51

Old school service with a smile, super clean, conveniently located with competitive pricing, what more could you ask for?We moved from a large single family home to a two bedroom apartment last week and I found out what more I could get. Joanne and Humberto went beyond the call to make my very difficult move a lot more tolerable, free locks, free truck and dolly use, extra effort every step of the way.I can highly recommend Northside Storage.

Ha
Review №52

I have never had a storage unit before but the people at this facility are so helpful and made it a great first time experience. Honestly would recommend it to others as well. The facility is very clean and secure.

No
Review №53

Cant say enough good things about this place! Move-in was easy, staff always friendly, and they were super accommodating throughout. I loved the personal nature here - didnt feel like a big box storage place - that made me feel comfortable and like my belongings were in good hands. Convenient location in Chicago. Would definitely recommend!

Ti
Review №54

Great place staffed by truly awesome people. This is a team that really takes care of its customers!

Ch
Review №55

My first Google Review! I cant speak highly enough of this place. Very clean, inviting, bright, competitive prices, and extremely well maintained. Joanne and Humberto are always around, always very pleasant, always very helpful. I was recently moving a king mattress and they have special dollies just for mattress moving! Plus they helped me arrange use of their truck, great tips on easily handling the awkward size and weight, they both made this such a great experience. They are reason alone to use this facility. If you need storage in Chicago you would be remiss by not stopping by and checking this place out.

Ma
Review №56

Greatest customer service we have ever had! If you are looking for storage space in Chicago, you need to go see Joanne & Humberto at Northside Storage -Old Town. They were responsive, friendly, and incredibly helpful throughout the process.

Do
Review №57

Joanne and Humberto went the extra mile to help me out as I moved to Chicago. They accepted my stuff and stored it without any hassle. They worked with me to make sure I had the right options at a great price. Once I arrived in Chicago, I was thrilled to see how well they had set me up.They are both helpful, kind and creative. It was such a pleasure to work with them, and I couldn’t be happier.

ri
Review №58

What a great experience. I appreciate the excellent service, clean and secure units, and how welcome I felt. I highly recommend Chicago Northside Storage.

KJ
Review №59

The best storage place in Chicago. So clean. The staff is very friendly and helpful. Their hours make sense. It’s simply the best. I only used them for three months while I was moving apartments, but I’d definitely return.

Je
Review №60

Joanne and Umberto are the best! Their level of commitment to the customer is something my husband and I truly value. Not only do they put the customer first in everything they do, they maintain a welcoming and clean environment. They have made significant improvements since coming on about two years ago. We cant recommend Chicago Northside Storage enough.

JP
Review №61

Wow...customer service at its finest! My landlord rented a storage unit for us in order to store some items while they staged our place for pictures. Have not used storage in Chicago in the past, so didnt know what to expect. Lets just say Joanne and Humberto went above and beyond any positive expectations I could have had or hoped for. Joanne has great energy and truly has the process down to a science, which makes everything more efficient and easier for everyone. Humberto is a great guy, there to offer his help...without you even needing to ask for it. I was in and out of there in half the time I planned for. Great business and even better people, I will definitely continue to be a customer.

ja
Review №62

Live near buy. Cool!

Ni
Review №63

Joanne and Humberto are the absolute best! Weve been using the wine storage at CNS for closing in on a year now and I can never give them enough credit. The two of them go above and beyond at every turn and have made our storage needs so easy! They are not only kind and courteous, they make you feel like family and really care about their tenants and their needs.

Al
Review №64

The BEST storage place with the most accommodating staff! I keep both wine there, as well as an 8x10 unit for furniture and items I inherited after my parents passed away. They were incredibly accommodating with being able to adjust smaller units to a larger ones when another truck of items needed to arrive. They let us use the large loading dock to sort the items into piles. They are communicative about changes, and have all the items there you need (dollys, locks, etc). I cant recommend them enough if you need storage in the city.

No
Review №65

Excellend staff, Humberto and Joann are the best! They are very accommodating, helpful, friendly and sincere! We are here because of them. You cant find many places that treat you like your friend. Plus, great prices, clean rooms! Win!

Ma
Review №66

Great place, great people. Fair price, free moving truck. Humberto and Joanne are incredible ambassadors for Nothside storage!

H.
Review №67

Chicago Northside Storage has the best customer service we have ever received at a storage facility!We have done business with other places and Chicago Northside Storage beats them ALL.They are friendly, the location is great, facilities are clean, nice, and SAFE SAFE SAFE!They have great pricing and the employees are happy to help you and so kind.We cannot recommend them enough!

T
Review №68

Good wine storage and excellent staff. I didn’t realize they close at 4 on Sunday. Walked in at 3:59 and Jeremy let me get the wine I stopped by for. The staff is great.

Je
Review №69

Excellent facility and the staff are incredible. I was in a pretty awful situation and they helped me out so much - I mean they even helped me move in! Joanne always greets me with the kindest smile and goes out of her way to help out with doors or any way she can and Humberto literally helped me move out of my apartment. On weekends, Jeremy works the elevator and hell wait for me if Ill be quick. I cannot speak highly enough of them!My monthly unit came with up to 5 free moving boxes, free move in truck, and even a free lock. The facility is clean, well cared for and I love that its only open during supervised hours!

Am
Review №70

Customer service that knocks your socks off.Joanne, Humberto and Jeremy are great.I decided to store my belongings with this facility because they advertise their caring customer service such as providing free boxes and the use of a free truck if needed. I called ahead to determine if they had any available units on the first floor and to get an idea of their prices. It all sounded too good to be true. It was even better!Not only did they offer free boxes but they also offered free tape and a free lock. They showed me several units on the first floor that were very clean and the size I needed. The price was what they had quoted over the phone and in addition when I got stuck and my own box broke one of the staff jumped in to assist without hesitation.The facility is very clean, the staff is polite and helpful, the prices are reasonable and when I was resting on a bench in their office before leaving one of the staff heard me breathing hard and brought me a bottle of water. I was truly impressed with their service.A few things to prepare for in advance – like most facilities there is an additional administrative fee and a charge for insurance. The insurance fee is waved if you bring a copy of your home insurance. Also if you plan to use the free truck, which is fairly large, you must show your driver’s license and your auto insurance. They perform an inspection of the truck with you before they release it to insure that you are not charged for any previous damage and you must return the truck with a full tank of gas as you have when it is released to you. Sunday hours are shorter and no one is allowed in after the office closes. To insure that security is tight there are cameras everywhere. There is ample and convent parking and plenty of flatbeds and dollies as well. You won’t be disappointed with this facility. Their customer service is over the top no exaggeration.

Ov
Review №71

Excellent service

An
Review №72

I have been a customer for the last 10 years and I love their customer service. The staff is incredibly helpful and accommodating. From holding my wine in arrival facilities when it arrives even if I’m on holiday for a few weeks to making it easy to come in with a friend and crack open a bottle of wine. Chicago north side storage is great!

Mi
Review №73

I have had a great experience using this storage facility for work. Especially since they added the ramp and made other improvements. Ive consistently been impressed with the staff, especially including Joanne and Humberto as they greet me when I arrive and are always kind and helpful.

Ia
Review №74

My sons school PTA uses Chicago Northside Storage to store t-shirts, auction materials and the like. Mr. Humberto and Ms. Joanne are always friendly faces and happy to help however they can. I have never used a storage space with such great customer service. The personal touch they give is priceless.

Sa
Review №75

Great facilities and customer service. The building is clean and Joanne and Humberto couldn’t have been more helpful. I retrieved an antique settee from my storage locker and when I came out of the bathroom I saw Joanne running fast to the entrance area. I was afraid there was a shooter or something and when I asked her what happened she said she was trying to beat me! I was like what? She was trying to vacuum my settee before I got out of the bathroom!! She vacuumed it for me without my ever asking her to. Very sweet. Talk about above and beyond! Humberto helped my son get it into the back seat of my car. I’d give them ten stars if I could!!

As
Review №76

The most kind, helpful people ever! They even came to pick up my stuff and brought it up to my unit because I was late to an appointment. The cost is also amazing!

Em
Review №77

I rarely review businesses, and this one is long overdue; but when service is this great, you want to make sure to spread the good news. Joanne and Umberto are among the best customer service professionals I have ever encountered. I have had a storage unit at CNS for several months now, and every time I call or show up, they go out of their way to be helpful, kind and enthusiastic. When I mentioned I was preparing to sell my condo, they offered to supply me with boxes, tape and anything else I might need. When I needed a second storage unit to house my embarrassingly massive collection of stuff, they not only helped me select the perfect one, but freshly repainted it and made sure it looked beautiful and clean for my move in. And when I could not move said stuff into the unit for several months due to circumstances beyond my control, they held the unit for me....for months...even though it was in demand and they could have been collecting the rent elsewhere. And finally, when my place took so long to sell that I ended up not needing the second unit at all, they would not accept back rent from me to make up for all that lost time and their lost profits.Simply put, these people are wonderful, their facilities are top notch, and there is no need in looking any further. Use CNS!!!

Li
Review №78

Joanne and Humberto are 2 of the nicest people ever. They’re always more than willing to help in any way they can.

Ze
Review №79

Very good space. Nice and clean. Staff are very nice and friendly. Definitely recommend the service here.

Ar
Review №80

This place is amazing and clean!! The Armand and woman who work there are so nice and helpful! Couldn’t ask more and it’s so close to where we live!

Ke
Review №81

This place could not have been any more convient or customer-service oriented. Great experience, family business type staff. Umberto was terrific. Highly recommend Chicago Northside Storage.

Mi
Review №82

Omberto and Johanna were extremely helpful if getting my daughter squared away in her storage Unit. Fair prices, use of a truck and helpful service. Couldn’t have ask for a better experience.

Th
Review №83

I had a space with Northside storage for two years while I was overseas and everyone there was amazingly helpful with everything and always so nice! The facilities are very secure and clean. I just moved out but when I need a space again I will definitely go back to Northside! :)

Be
Review №84

Renting a wine storage locker in the basement, Umberto helped get me all set up with custom shelving to fit my space and everyone else working there is very friendly too. Great service and Id definitely recommend this place for temperature/humidity-controlled wine storage!

No
Review №85

Best storage place in the world!!! Excellent facility and most helpful staff ever.

GE
Review №86

If youre look for a safe climate controlled storage facility, this is the place for you. I have been using this facility off and on since the early 70s

Ri
Review №87

This is the friendliest storage facility I have ever visited. Audrey, the manager, took time to explain everything and to make me feel at home. The free truck rental is a great bonus.

Ke
Review №88

I’m a pretty avid wine collector and they keep my wines in great condition, the staff are friendly, and the prices are great

Du
Review №89

Amazing facility with the absolute nicest staff. Best customer service in Chicago.

Ma
Review №90

Very engaging people and easy to get signed up.

Ke
Review №91

Amazing facility and staff. Friendly, fast, and great location

Ke
Review №92

Joanne and Humberto really run this business the right way, my experience with both of them has far exceeded any expectations I could have had! They are both so friendly and personable, Joanne was beyond accommodating when scheduling times to move into our unit and Humberto was so extremely helpful...it really made for a seamless experience...5 stars!

Ma
Review №93

The staff here are very friendly. Had no issues and a lot of help from them in getting my stuff moved in / out easily!

Er
Review №94

Very clean and super friendly staff

Em
Review №95

Friendly staff, excellent facilities

Ry
Review №96

Super friendly and helpful!

Bl
Review №97

Amazing customer service!

Information
17 Photos
97 Comments
5 Rating
  • Address:1516 N Orleans St, Chicago, IL 60610, United States
  • Site:https://chicagonorthsidestorage.com/locations/chicago-old-town/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=CNS003
  • Phone:+1 312-313-9873
Categories
  • Self-storage facility
  • Moving supply store
  • Records storage facility
  • Storage facility
  • Wine storage facility
Working hours
  • Monday:11AM–4PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
From the business
  • Identifies as women-led:Yes
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