Ali the customer service person was very professional and provided answers to all my questions. Because of such great service, clean facility, and reasonable prices, I decided to change the size of my unit to a larger size, at the same location. Ali suggested that I talk with Tiffany about more detailed pricing and availability. Tiffany is a doll. She had such good energy with a welcoming smile. She gave me price information and 2 great deals that saved me a huge amount of money. Tiffany and Ali showed me 4 storage units that met my current needs. Surprisingly it was Alis 1st day. Kudos to Cube Smart for great employees. I strongly suggest you bring your business here.

From the moment I called to inquire about renting a space Tiffany was more than helpful. Her customer service skills were top notch. The facility was clean, quiet, secure and easy to access.

We were helped by a wonderful woman named Tiffany, she was so helpful. I could definitely tell she knew what she was doing, even when the systems were in the fritz she was so helpful. Shes definitely overworked right now though, what with colleges getting out. She still went above and beyond though, even remembering several regular customers names and greeting them as she gave us a tour.

The CubeSmart Self Storage is clean and I have had a great experience. The Management, Tanya and Tiffany are the best. Extremely helpful and on top of everything. This is my favorite storage unit so far.

Great Rental Storage Location. Secure with pass code entrance. Nice office area. Tiffany was very helpful with all the questions I had.

Every time I encounter one of your customer service people in the office on 35th Street in Chicago I receive surprisingly great professionalism, thoughtful and courteous service. Tiffany is the person Ive seen and talked with the most. Shes very knowledgeable and extremely helpful. You have a very good employee in her, wish I could steal her away for my company!

I rented a space at this location and tge GM Tiffany is amazing! She made the process so smooth and easy. She explained everything to me and was so nice, not to mention the cleanliness of the building. I would recommend this locating to anyone looking for storage.

Awesome experience! Tanya was majorly helpful and super experienced. Helped the whole thing go smoothly, definitely great customer service looking forward to working with her and Tiffany!

Tonya was absolutely fantastic. We got a last minute storage space which saved us and Tonya showed us everything quickly and efficiently. Great experience.

Anyone that is looking for a clean, new, climate controlled storage unit should come check out Tiffany at this location. She’s friendly, knowledgeable, and efficient. I notice things like if the place is clean, looks well taken care of, and organized. This place has it all. They also worked with me on changing my appointment 3 times! Perfect customer experience!!

Very clean, well-lit, safe, friendly staff, convenient loading docks and elevators

Tanya and Tiffany were amazingly helpful! They gave us exactly what we needed and we had our storage within minutes!! Recommend this place 100%!

Tanya the manager was super helpful in explaining all the details and options as well as showing us various sizes of the storage units. It looks like a really well managed operation, has a great area for unloading your car under shelter, and a good number of carts for moving your items. The hours are very convenient and there’s plenty of parking. We are very thankful to have such a great option for additional storage in such a convenient location!

Cubesmart have some great managers! I got two callbacks from 83rd Cubesmart while on another call with this location. I love, love Tiffany J. who called me back when I reserved the unit, and in less than 10 minutes she was calling me. Even though I had to apologize for my dry tone because I thought it was someone playing on my phone, but she was very personable, friendly and professional. I didnt rent from her because it wasnt close to the bays nor a 1st unit because its a popular location, and Im out of shape..lol! But she left such a great impression on me, she was so gracious when I told her that another one of thier locations had called when I placed her on hold. And that I was going to the other location on 83rd because both locations called quickly. I was impressed at how complimentary she was of the manager named Tiffany and the aesthetics of the 83rd location, (yes I was confused being introduced to two Tiffanys at Cubesmart, 5 minutes apart. LOLOL.) I would recommend, this location, off personality alone!

This place is clean, well-managed, and secure. They were very attentive prior to my move-in date and extremely courteous and helpful when I arrived. Its very easy to access once youve checked in and the docks are spacious. Also, the building is historical and quite interesting.

I had an amazing experience during a hectic moving day all thanks to Tiffany. Not only was the location easy to navigate and the storage units great, Tiffany was also extremely friendly, empathetic, and is obviously a huge asset to your team! Her positivity and genuine conversations represent CubeSmart in an amazing light! I hope she is recognized for her hard work and amazing demeanor. She truly deserves it!

The person who took care of me was amazing. She was friendly, informative and honest!

I had a great experience working with Tiffany today! She really made a long, hot, mask-filled day a little easier. But I already knew this was the level of service we would receive. I may be a little biased, Ive worked in the same building for 2 years and get to see Tiffany on occasion. Thats why I want to share a unique story. Last year when winter was beginning and Chicago Public Schools were on strike, a young girl came to the building and asked for directions to a football field. Tiffanys instincts kicked-in and knew something was off. She went above and beyond to try and help that little girl get home safely. Thats the caliber of character I want in my corner.

Very clean facility and such friendly staff. Tiffany is amazing and so helpful every time I call with a question. Safety is what made me pick this location. I am comfortable going at night as each floor lights up as you walk through it!

We were in a desperate crunch when covid hit and we had to find a storage facility for my daughters things since her dorm was closing down. CubeSmart to the rescue. 6 months later I was coming to drop my daughter off to off campus housing and called the facility. The manager, Tiffany, was AWESOME!! She was attentive, very helpful and only charged me for the 2 extra days we used the facility instead of the whole month. The facility itself is very clean, secure, safe and easy to get to from the airport. I would use this facility in a heartbeat again if I had the need! Talk with Tiffany if you have any concerns. She makes the whole experience SO smooth.

It was very easy to book a space online and they confirmed immediately, which was reassuring. The facility is clean and easy to access and the office attendant was very helpful and nice. The only things I didnt like is that you have to pay for a lock if you get it through them, which wasnt clear, and that you can only store/insure contents up to $5,000 which seems like its not very much. Also, the elevators arent very big.

Had no issues while I was renting out space here for a couple of months. The place is pretty clean and the security system is reassuring. When it came time to move my stuff out and close my account, Tiffany was great and made the process simple and convenient. 100% would recommend!

Clean facilities but this is the only storage i have ever seen with no freight elevator. They sorely need one wouldnt recommend until they install one.

Tiffany at the 1038 W 35th St Cubesmart has been amazing since I moved my items in last year. She was extremely helpful to my transition as I was working to get rid of some furniture. Especially during a pandemic, she was so resourceful and understanding as I could not find anyone to buy or donate it to. She made this whole process easier and affordable.

Clean, quiet environment. I felt very comfortable with my belongings left here.

I was referred by a friend to contact CubeSmart Storage for my move last month. I am glad I decided to use their self storage services. Tiffany is absolutely wonderful! She helped me find the perfect size for all my things and was very clear on all the instructions to make this as convenient as possible for me. They are very clean and provide many things that helped make moving my items fairly easy. At the end of my lease with them, I had a family emergency and she was so helpful and understanding on everything going on. Tiffany made me feel welcomed from beginning to end and because of her, I will be back if needed in the future.

Tiffany and Tanya take care of everything. They have been super helpful and worked with me when I have needed to make a change with my unit or when something has come up. Its nice to be in good hands.

Excellent customer service by Tiffany. She is excellent rep. Know what she does!! knowledge, patient and friendly.I just want a excuse to go to my storage just to hangout with her and talk !! She made me feel welcome.I will definitely recommend CubeSmart and more this location from going forward.

The General Manager Tiffany was very welcoming when I came in to sign my lease. She has very good customer service skills. She makes sure you understand everything you need to know before you move in. The storage area is very clean. Overall I had a good experience with CubeSmart so far. Tiffany is an amazing person. Would highly recommend this company and this particular location 1038 W. 35th St.

Great service and great quality storage. Very Efficient!

Every experience with a team member (Tanya & Tiffany) as well as general phone customer service representatives have been outstanding. Everyone has been extremely helpful, friendly, and accommodating. The facility itself is also very clean and well maint

Safe and secure facility, very clean!!

My place wasnt ready to move in until July 11. I was trying to see if I could get refunded the difference. The lady said you all didnt refund any prorated charges so I decided to leave my furniture there for almost another month. Overall the service was not bad.

I reviewed this 1038 W 35th St location almost 2 years ago and noted the poor behavior of the 2 person staff. Since then, as is noticeable every comment has been celebratory. Here is a business with 100% complimentary reviews. As unbelievable as that is, apparently Tiffany and Tanya are solicitous of customers and goad them into writing these sparkling personal reviews. My review is nowhere to be seen on their site. The OWNER responses are not from the REAL STAKEHOLDERS but from the clerical staff in the local office. Indeed I had noted the sanitary appearance of the facilities in my prior review, which is not unexpected since this is a recently rehabbed century old building. It was part of the defunct Spiegel Catalog company of old. Frankly it was the staff that was crude, rude and vulgar. Of course, after I complained to their CEO, The Attorney Generals Office and the Consumer Affairs Department they have since apparently had a born-again experience. Thats all for the good. Their current effort along with Monique Little, a District Manager, is to raise my rental rate to an extortionary amount to drive me away or make me pay for my keen observations. They would rather not follow the Illinois Law governing Self Storage businesses. If this address is convenient for any renter, I would note that it is in satisfactory physical condition

Tiffany is excellent at what she does!! Excellent costumer service, very knowledge and patient. Best costumer service I’ve received in a long while. I will definitely recommend CubeSmart going forward.

Tiffany went above and beyond with an explanation of how things worked, access codes etc... Took her time and walked us through. Great customer service! Glad I chose this location.

Tiffany was amazing. So helpful and nice! Would definitely recommend

Quickly and easily set up a cube today! Thanks to Tiffany for spectacular and super warm customer service.

Everything was in good condition, parking was easy, and the rates were reasonable. The manager Tiffany was also very helpful with any issues.

The ladies that run this place are amazing!

Tiffany and Tamika were very helpful and considerate staff. They were friendly and knowledgeable. The facility was clean, accessible, and just what I needed. Thanks so much!

Tiffany Made My Experience Amazing. Quick & Efficient

Both Tiffany and Tanya were very helpful. They showed me all of my options and took the time to made sure I was satisfied with the space I rented. The facility of itself is very clean with ample parking. It has large walkways that provides easy access to the units. Another convent feature is this place has multiple elevators which comes in handy during the busy hours. I would definitely recommend this location.

The service and cleanliness of this Cubesmart facility is amazing. Both managers, Tanya and Tiffany, have always been extremely courteous and helpful. I highly recommend this location to anyone wishing to store in Bridgeport.

Nice staff. Great units/price. Indoor loading dock is awesome!

I saw the big difference from other storages and very nice customer service I do recommend this place nice clean too.

Great location and phenomenal staff! Tiffany is always so kind, professional and helpful.

Great Experience! The lady in the office, I believe her name was Tanya, showed me around and answered all of my questions. Storage units are perfect and are very secure!!!

The manager Tiffany was more than helpful with a wonderful attitude and extremely friendly and attentive. She answered all my questions and made me feel comfortable with my decision to go with Cubesmart

Tiffany was a delight to deal with, very thorough in explanations and answered all of my questions. She was friendly, service-oriented and accommodating. I thought this experience of picking out a storage unit would be an expensive nightmare, but it was a breeze.

I just love Miss Tanya. She was so nice and so informative about the storage cost and availability. I will definitely be back to purchase a unit.

Very clean, and organized facility. Easy access to the docks and elevators, the building is also very secured. Tanya was very professional, friendly, and very informative!

Im new but, I can say, so far this place on point. I was greeted with a smile and warm welcome by the manager Mrs. Williams. She was courteous, thoroughly informative about Cube Smart, its policies, and the facilitys amenities. She even took the time to clarify each point of the rental agreement as needed as I read through!... most businesses try to rush you through as if the details arent important. The place is clean - I actually saw Mrs. Tasha diligently working to make certain it was (I used to be a mover, saw countless storage facilities, but never saw staff cleaning!). Cube Smart seems to look forward to going above bar to ensure some service. Im sure Ill stick around for a while!

Tiffany was fantastic from start to finish. I came in to see the unit before signing the lease and she was extremely informative, and kind. When I brought my wife back to sign the papers, Tiffany walked us through each step of the process.

Easy and The lady that helped us was very nice

I have never rented a storage unit, but always had the image of some dark, creepy space. I was pleasantly surprised to see that CubeSmart is not such a place. It’s bright, very clean, well secured and the staff was great. The price is competitive and I found the location along 35th Street bus line very Convenient.

The staff is really nice and the building is very secure, has great hours, and has easy access from the road.

Tiffany is very helpful to me when I come here and place is always clean I recommend to everyone who need storage.

Tiffany (their GM) is amazing to work with. Venue is brand new, very clean and offers good rates. So far I am very pleased with my choice!

Tiffany Johnson was friendly, but more importantly helpful.clean facility with easy parkingwell lit

Nice clean self storage space

Great space. Very clean. Amazing customer service. Tiffany helped me with my account and made the whole process simple !

The facility was clean and state of the art. The staff was friendly and professional and knew what they were talking about. Overall, very satisfied with the service. I also got the best price!

Tiffany was super informative and knowledgeable. She walked us through 3-4 options and gave us pricing for each. Very patient. We were going to go to uhaul but this experience made us confident to pick Cubesmart.

CubeSmart is a very nice storage facility. Neat, Clean & Safe. The loading dock is huge for loading & unloading. The customer service was nice & friendly A+. Thank you Tiffany J & Tanya Lartheridge

Tiffany and Tanya are great assets to the company! They are nothing short of professional, courteous, and efficient. They both were very understanding of my unpredictable predicament that comes with moving. There is a no pressure approach and a willingness to literally walk you through the process. On moving day, they stepped out of the office to ensure I understood how to operate the doors, keypads, storage door...the works, which was all explained to me upon my first visit. They brought peace of mind to the task of moving, which can be just a flat out pain.

The manager was very helpful, attentive and sweet, she assured my comfoarability with leaving my belongings in care of Cube Smart. I will definitely recommend this location to others, that are in need of storage. Gold Star...

Amazing customer service! Very clean and great location! Tanya is such a pleasure to work with! Highly recommend!

Tiffany was so nice and helpful. Nice facility. Very pleased.

I had to organize my daughter college furniture move by far away. Both Tania and Tiffany helped me and made everything a breeze.Thank you

This was our 2nd time getting a storage space on 35th Street. Tiffany was great again and the unit was spotless and access was simple.

Customer service person at the 1038 W. 35th St office during the week is excellent, very polite, respectful and prompt. Having customer service of such caliber is motivating to want to continue doing business with this establishment.

The ladies on west 35th street took care of me. The personal touch they take is so appreciated

Kenya a caring person she helped me with all my concerns.... Fantastic customer service!!

Clean & Safe Facility... doesnt feel like a normal storage facility. And Tiffany is an absolute pleasure!

Tiffany from CubeSmart here was very friendly and efficient in getting me acquainted with my storage unit. Also the staff had been very helpful in pushing back my reservation in anticipation of my move.

Nice facility. Tanya at the front was very helpful.

Tanya the manger was nice and very helpful. She the process short and easy .. thank you Tanya

Excellent service from the front desk

Very clean and the staff is nice and helpful. I have had no problems since using their storage.

Tiffany at the 35th st location was outstanding. Answered all of my questions. Quick and efficient. Most of all she followed up with me.

I had a great experience. Tanya was very professional and pleasant.

Excellent Customer Service, reasonable rates, very clean space.

Yes cubesmart is a very clean place

Clean most of all. Well organized. Secure

Excellent customer service. Easy access, place is kept clean and in good condition.

The customer service is great at this location

Very professional mannerisms, She explained everything I needes to know and what I was signing for. Very knowledgeable.

The ladies were really nice and professional...

Ask for tiffany, best costumer service ever

Great service

Tiffany was terrific and very helpful.

The service was off the charts!

Love

Clean and lovely

Tiffany! She was amazing !

Good place