The air conditioning hasnt worked all summer. The employees look miserable and are red faced and sweating. I couldnt breath while in there. I always ask if it will be fixed and the employees say they never know. I feel for them so badly. FIX YOUR AC! No one wants to shop in sweltering heat!

When there’s been any issues with my prescriptions karina in the drop prescription counter has been very helpful and kindly explained them to me.

I took my daughter there to get her covid vaccination and we both felt that something wasnt right. The place was dirty (there was a thin layer of dust in the waiting room area on the ledge that runs along the wall.) The uniforms on the employees were dirty and stained and they were less than friendly. They also had the information on my daughters card wrong and had to be redone. This in itself isnt bad but it just adds to it all.

The pharmacy staff are absolutely horrible and extremely rude in person and over the phone. I would not recommend going to this Chico Rite Aid location for a single thing. The entire store seems unorganized and unsanitary.

Never had a problem here. Cashiers are all nice

The pharmacy is by far the worst ive EVER dealt with as a customer in all my life!! They have no idea what they are doing and yet they go to school for years to become a pharmacist. Maybe its not the actual pharmacist but rather the system that rite aid has is a nightmare and i have never had a good experience with any of the rite aide stores all over California.

Takes some time for prescriptions but good over the counter selection.

Wish I read the reviews about the pharmacy here. The woman working there was rude to say the least. The assistant was much more pleasant and helpful. I wouldn’t ever go here again....I wanted to add to this review that I have tried to contact Rite Aid customer service via the email address they provided below and got a response that the email address is no longer active. 👍🏻 Way to go Rite Aid.

I cant imagine a worse experience at a pharmacy.

Amazing cashiers. Friendly service. Would shop again

Worst pharmacy experience of my life. The pharmacy manager called me personally to grill me about why I was choosing to use their pharmacy. Requested excessive information from my doctors office, tried to deter me multiple times from filling at their store without giving any reason, and once all of their requirements were met... told me they did not have my medication in stock. Disgusting incompetence and discrimination. Zero star experience.

Rite Aid pharmacy on Mangrove has improved since my 2 star review. Communication (in-person, online and phone) is better and the staff seem happier. During my last two trips, the pickup line wasnt as long. Guess they needed time to adjust to increase in customers.

Went for a flu shot and got in and out in less than 20 mins. Excellent service in the pharmacy!

Very unprofessional Pharmacy. Turned in my prescription, was told about 30 minutes or so. I waited for an hour. Checked on my prescription, not ready yet, a few more minutes. Another hour later, I was trying to be patient, and it still wasnt filled or even started. I was informed at that point they were very busy. Not when I got here at 9:45 this morning it wasnt. Thank you Ill go elsewhere. Good bye. I will not go back. My prescription was only antibiotics.

Absolutely stellar service at the Pharmacy! Evacuees of the Camp Fire descended on the Rite Aid on Mangrove... most of us had fled without our meds. The lines were horrendous, people were tired and grumpy and scared, but the staff kept their cool and helped everyone. They helped me get through to my insurance company (repeated calls to get releases for early refills). Thank you so much for the good humor and kindness.

This is the absolute worst pharmacy I have ever been to. In the 7-8 times I have filled the exact same prescription, which consists of one item, it has not been ready. I have varied the time in which I give them to fill it, and they still are not capable of doing their job. If I could give them less than one star, I would.

Chico Rite Aids fridge is amazing. I was looking for my favorite ice cream(chocolate malted krunch) and he offered to go out of his way to find some for me. Wednesdays at 2:35 is where the main man ice cream carrier can be found. Thanks bra!

Got exactly what I needed. This store is huge! Bright and packed full of merchandise with a really nice staff to help you find what you need.

If you are looking to be rushed its a good place to go. Worst male employee. Went in to buy my kids some toys and got asked 2+ times if I was going to purchase certain items my kids were playing with while I waited for my mom to finish her shopping I was and did purchase the items but felt super upset on how the employee treated my kids. Ill be at Walgreens from now on

This location has an absolutely horrible way of managing lost anf found items. My son, a friend and I came into get ice cream on 8/16/17 and forgot a rather important yo-yo on the counter. As soon as I realized we had I called and reported it. I spoke to the night supervisor Julie who said she could see it and would hold it for me to pick up the next day. However, when I returned the next evening it was nowhere to be found. I have returned every day since then and still no one can help me. I also found out that other than cell phones the safe location that they put found items is behind the counter rather than in the cash office that is next to the registers.

Worst pharmacy ever!!! Very unhelpful basically told me she didnt care how sick my daughter was or how long Ive been waiting for her medication ( 9 month old preemie severely sick and needing breathing treatment) and its not her problem. I would not recommend using this pharmacy especially in an emergency situation. They had plenty of time to have her medication ready!

Like that they deliver!Be sure to get name of person you talk to or they wont deliver and make excuses!

Unprofessional and rude pharmacy. Regret changing my prescription from Walgreens to here. One of the pharmacists (a lady) was so rude to my mother and I, she laughed at me when I asked a question when I was confused about my prescription...

Never had a problem with the pharmacy. Great service

Retail side is good pharmacy is busy

I got a call that my prescription is ready, i went there to pick it up, i was told that the pharmacist is on lunch break and i have to come back in an hour, but no where in the store hours or the message i received it says that there is a lunch break, so i had to drive a cross town again in a later time to pick it up, dont waste your time and try to call them because you will be on the phone for at least an hour, i had to transfer my meds to another local pharmacy in Chico, Rite Aid is the worst

They are rude not professional & gave me the run around been with out meds for 7 days now just pharmacy staff is rude & dont care.

Pharmacy was out of the medication I needed and it took then twenty minutes to tell me that the transferred the prescription across town.

Only used the pic machine, they seemed nice enough and cheaper than Walgreens

Gotta get my thrifty ice cream.

Friendly and helpful staff

30 min wait at pharmacy