I absolutely love Costco. So many ever changing options. And great place to get gifts also. And the hot food is such a great way to finish the trip. No one wants to cook after shopping.
Costco is great for bulk items. Don’t buy to many perishables or else they go to waste.They put in a self checkout and it doesn’t help the lines go down.I never want boxes because I have to break them down the put them in my recycle.I like the heat and eat meals. Chicken Alfredo with broccoli florets is the best.Today the line was very short.
I love Costco from the first day I shopped there. After I break down the meat I buy I am able to have enough to share and still have plenty. I love their special deals, and I wish they would bring back the hot bread and butter pickles, that was a super deal. Costco dont need a comment they stand on there own and Im happy to get to play my part by shopping . Thanks Costco
Its Costco, so you know what youre going to get, right? But this one delivers. Free samples (at least on the weekends), huge selection, good prices, and high-quality prepared food. Like, amazing. If you could buy smaller quantities once in awhile, five stars. No reason not to shop here if you are buying for multiple people.
Great service here! Definitely my favorite Costco to go to. The staff are all super friendly and helpful, food is ready in a timely manner, and there’s a fantastic atmosphere.
Very courteous staff. They even make sure you know that you can grind your coffee beans in the store lol.
Great place, very helpful staff. Had exactly what we were looking for. Clean & well organized. Fully stocked!
This standard Costco is like any other locations, but the checkout counters here were really fast and efficient. Within minutes of getting in line, they zipped us through within seconds and we were out of there. Social distancing is taken seriously here, even in the restroom there are partitions. It was a good shopping experience.
Awesome store, great values on just about everything. All employees are friendly and polite. I recommend Costco to all, get yourself a membership card cant go wrong. 👍
Wow what a place, great stuff to choose from. Meat is exceptional. Christmas gifts galore!
Went to get gas at Costco. They dont take MasterCard. No sign. Youre just stuck there trying to figure out why your valid card was rejected. Jerkwad design at its finest.
Normally Chico Costco customer service is good, however, that wasnt the case yesterday. The store was not very busy, and lines were short. Although he didnt ask if Id found everything I needed, I told the checkout clerk that I was unable to locate the Kirkland brand facial tissues in their usual place or anywhere else. To which he responded, okay. I then asked if someone could bring some up for me and he seemed irritated, but called someone over. The second man was gone maybe 30 seconds (not long enough to walk to the back) and came back to say he didnt see them, so hed assume they were all out. The lack of effort and dismissive attitude towards me was surprising.
What can I say? Im glad we have a Costco in Chico - Great Company, great employees and a fun way to spend an hour roaming around with my wife.
Its Costco, always know I can find certain things there, and it keeps my kid in blueberries and bananas.
It was understandably busy for a Saturday afternoon. We used the self-checkout for the first time at Costco, and the attendant ( cant remember his name) was extremely helpful and pleasant with a smile. He was swamped and still had a good attitude.
Got there ordered my pizza and it was ready in less than five minutes.Man who is running that kitchen...Great job.😊😁
I like costco, Im pretty sure everybody likes costco. They have great products and cheaper fuel
All staff masked. Store clean 80 percent customer jot masked. Dont feel safer as the numbers are increasing
Wonderful store. Always clean & well organized. You can find their gas prices online too!
We like the store in Chico we drive 26 miles to it I usually shop for a couple months of stuff so I have back up until I go again This time did notice the muffins were not pump right some big some small and package to sale Those should of never went out on the floor to sale I didnt say again thing but I do like a muffin with my coffee in the morning 😀 More floor staff would be nice when you have a question or 2 CindyOCampo East Oroville CA
Got a membership yesterday for the first time! David helped us! He had excellent customer service! Shopping was fun for the kids and I! Thank you David again!
A standard Costco, prices seem to adopt to the city, less expensive than Costcos in Southern California. Great selection and fast check out, clean bathrooms, etc. Free water 💧 to refill your bottles.
Love costco great food and great prices .we go a couple times a month . And they have great clothes for the whole family
Get the box of king crab legs, 10lbs of the largest legs youll find, sweet succulent meat, a must have for crustacean lovers, Costco still never disappoints, just make sure you can spend what you have, buying in bulk is best, but is a larger up front expense.
Great employees and almost always have what I need. Except clausthauler n/a beer. They carried it one year around the holidays.
It was very nice to be there early in the morning. More masks are needed but it was a good enough experience
If you have a large family or even just room for larger products and multi packs then Costco is your best go to store for household needs. The prices are always better than any other store we shop at. The products are all good or better quality and they never seem to be out of stock like most others seem to be when we shop for certain items. And last the Premium club card makes shopping there even better because you get rewards that make the cost of membership 0.00 after just a few trips. You cant go wrong with a Costco membership if you shop for supplies at home or for work and we think the staff at our local store are fantastic, respectful, and helpful.
Start the mask bullcrap ...we will be done with Costco. Please get rid of politics ...let folks enjoy shopping @ Costco. Great store in Chico CA and employees are awesome.
Was traveling through town and got a screw in my tire today. Came by Costco Chico to get it checked. I know they are busy today, because of the holiday. Scott in the tire center went above and beyond to help me out and get back on the road. Costco Chico Rocks.
Its a really good store. I feel like there is little to complain about when it come to any Costco. I do have my gripes about the constant swapping of products throughout the store, both in location their location and availability, but overall its leagues ahead of other grocery stores.Ranking of Departments:The Best: Customer Service, followed by:1. Deli2. Eye Care3. Pharmacy4. Checkers5. Food court6. Runners7. Outside/Grounds staff8. Gas Station staff9. Photo/Printing staff10. Tire staffSorry tire guys, youre always really condescending and awkward. Good warranty though 👌
Nice clean and airy. Workers are friendly and helpful.
Its Costco, its what you expect. Bulk shopping destination. If youre not in a car though be aware that bike parking is tricky. There is a huge rack to the left of the entrance but the uprights are too close together for any sort of nonstandard bicycle like a cargo bike. Youll have to lock at either end provided theyre free.
Very disappointed in the hearing aid department. I had an evening appointment several weeks in advance. Only when we arrived for our scheduled appointment. The woman who was supposed to give my elderly mom a hearing tests. Let us know she would not be able to see my mom due to allergies to my moms perfume. After driving my mom who can barely walk after knee surgery and driving from another town to get there after working all day!! Whatever happened to great Customer Service!! Must also be a thing of the past!! And now they’re expecting us to hand over 2000 for hearing aids!! Really!! I mean really!!! Get real people!! If you have perfume allergies “ Don’t work with people “ And warn people ahead of time! Before they go through all the trouble of getting there!! Common courtesy has gone out the window for sure.
Friendly staff and well stocked inventory with great prices on items that we regularly buy. Competitive pricing for gas, tires, and travel. Costco always has everything we need and more! Consider their credit card program for additional savings in key spending areas.
Their ready-made stir-fry is soooo good!
I asked a gentleman for a certain product and waited for him to notify me about the product. Instead of returning back he just left me there. His customer service was not the best, however Tom from the electronics was able to help me. Tom was able to find the item I was looking for and offered me great customer service. 5 stars for Tom! Thank you Tom ! 😊
This Costco has really awsome staff. I met a worker who really made my day better. Definity will keep shopping here!
Other day became a member so I could get part of my many battery I need for my machine .need 8 more and Ill be done . Im also looking forward to shopping there soon .
Perfect place to buy contact glasses and best price too
Nice Costco, clean, not crowded, easy to find, good parking, not to far off of 99, freindly cashier.
Another Costco, another huge Warehouse,.. another lot of people! But everything youd expect from a huge Wholesale store. As usual, there is a good selection and an ample amount of employees to help! I do like this Costco better than the Redding one. Nice having the gas station there even though it was relatively crowded but what isnt on a Sunday at times!
I got the membership meanly because I live so close to it and gas. First impression staff for membership were not to customer service oriented printer was done and they directed me to download the app witch I dont want to do. They seem undisturbed by this I came back next day to ask if they printer was good now and they also were bother by my request I try to get gas and there was no one to help I finally was too upset and asked for the manager. Manager was very professional and assured me that he would call me when the printer was ready and he offer to meet me at the gas pump to help me himself. Luckily the staff for the gas station reaperared. Sure enoght manager did called few days later as he promised. They should train the membership staff on customer service. I was about to cancel the membership for the way they dismissed me paying $125.00 they should be a little more hospitable. Thank you to the manager 😊
Not visually-impaired customer friendly. One of the clerks rudely told my mother she could not buy two toilet paper packages, stating to her “did you not see the sign?!” Such a poor choice of words, considering my mother is permanently visually impaired. Hope Costco improves in this aspect to ensure respectful, courteous and considerate customer service is shown to all customers. No matter their race or disability. **UPDATE: The “limit” signage has been updated with font that is bigger. Added a star. Customer service was greatly improved, the checker and bagger who helped me Friday morning were kind, respectful, and courteous. Added a star. There is no Braille signage as of yet.
Where are the organic onions and potatoes? Watermelons cantaloupes its season!! I dont eat pesticides theyre starting to slack and but now I have already different sources...by the time they remember me I wont need them eventually
Costco was fast, the employees go above and beyond just to give assistance. All sounds great store, thank you Costco.
Great values to the membership. The selection is very good and the people are knowledgeable .
The Invicta watch part of this purchase turned out to be the display model in the showcase. I called the store a few minutes after leaving because the inside of the box the watch came in was very dirty with small traces of apparently food inside. The admin person said to come in and they may be able to find another box but may not find one as the boxes are specific to each watch purchased. I was able to get it working so now i may return to the store to see about a new box instead of this creepy dirty one.
Good deal on tires and Rx eyeglasses.
Absolutely love this store. Helps me not have to go to Walmart
They stock good food. Changing variety.(New products) Great store. Testimony is the length of the receipt😩
The staff is amazing so many products and good prices, also membership isnt needed to pick up medicine there
Always love going to Costco, they have the best prices on food & their Berry Sundaes are the best Ive had
Great place, I always spend way too much
Love this place. Clean, people are so friendly
Would be better if they still had samples
*Alcohol and tobacco can be purchased WITHOUT a membership.-You simply tell the employee at the entrance that you need to go to customer service.-At customer service, you ask for an alcohol pass. They check your I.D. and give you a handwritten temporary membership/pass for your current visit.-Go get your alcohol, present the pass to the cashier, and thats it.This Chico location is consistently clean even before the pandemic and is well stocked. They are mindful of whats popular and trendy so you can generally find something that is useful for your household.
Its not a store... its an experience. Best annual subscription I have except for AAA and Amazon. Its enormous but the customer service is excellent and feels local. Somehow, even on crowded days, the check out lines move quickly.
One of the cleanest Costcos Ive been to. Always enjoy browsing the aisles. Heres to hoping samples come back some day!
Shopping for childrens pajamas and soft blankets for foster children. Alma not only helped me find all sizes, got me in the right direction for soft blankets and found me a bigger cart when adding a rug to purchase. What an asset to the company! At this busy time, customer service exceeded my expectations. Thanks again, Alma and Costco for having what I needed. Many more children will be warm and cozy this year.
Best prices on quality product. Period.
Great place to shop, food court pizza was very good.
Its a Costco. Yup, thats what it is. Big ol open Costco. Went in to cash my rewards check. They gave me my $354.02 and I went on my way. Might to this one, might not. I not be round these parts fer much longer. Guess time will tell. Its a Costco.
So HAPPY to have B Street open again!! Great food and service!
Havent been to Costco for a while since its a 25 mile round trip. HOWEVER, its worth the drive for the products and pricing. They seem to have a polite group of employees and thats always a plus. I did notice that mask wearing was followed by a vast majority of people. There is always someone that doesnt seem to have their priorities straight and refuses to help protect others and their self.
Cant wait till the masks are not policy!! Store is great masks are ridiculous! Awesome staff
The store was clean, not crowded and checkout was easy
Love the CREW! Always amazing service.
The parking lot is horrible and lots of cars trying to get in and out. They need to fix the traffic flow. People trying to only get gas crossing paths with people shopping. No quick in and out here. The one thing goes is there a 3 gas pumps per queue.
Awesome Costco has super good glasses
Good place to get gasoline or anything else you might need.
Not to crowded. Found all but one item on my list. Staff was friendly and helpful.
Awesome staff an amazing employee good place to work and shop enjoy coming here
Has an abundance of items in bulk. Staff was friendly and helpful when needed. Reasonable prices for the amount of items you get.
Very busy, still got me into the dock at the appt time and out within an hour.
Costco is one of my favorite stores. Theres a little of everything there.
Always great shopping . Have never had a experience at any of the Stores Ive been too.
Great place wonderful service and very clean
Wide variety of products, though I wish there were more vegan goods available. Definitely come with a plan in place, as it can be overwhelming. Can use the pharmacy without a membership
Don’t go in there expecting to buy one or two things it is a whole different experience for the senses! Fill up your car don’t forget the dog foodthe cat foodthe cat litterand the baby wipes for your bathroom and the guest bathroom and a few things to eat. Enjoy the samplesIgnore Covid
Great store, nice selection and most of the staff is great but a couple of the staff need some customer service training.
Love the food court. I buy my bulk groceries here and take home hot dogs from the food court for the family. We love them!
Excellent quality products, efficient service, great prices, huge selection of foods and products.
Theyre great people willing to help you find most everything
They had what I was looking for. Helpful and friendly staff as usual!
There system seems to be working out pretty good. I was able to get thru the line of about 3 people in less than 15 min. Friendly workers and friendly services
Its absolutely amazing and has all of your bulk home needs and than some.
It was the first time ever going, but this store amazing
I really like the quality of Costco items. I just wish they would stop changing some stuff.
Like to see sugar free products.
The service was super good. All serves very friendly, good atmosphere and very good food.
Nice and big store, clean, and usually not too crowded
Love Costco, had to return a vacuum and it was so easy. Purchased few more items and rebought same vacuum. Great easy trip!
I love this store Chico California. Always a pleasure to do business with Costco
Costco seems to have one of the best costermer service around
Lowest variety of items I’ve ever seen at a Costco. It’s in California and they don’t even have brown rice or quinoa.....
Just bought stuff on sale. Not alot of people out. Was fast and peaceful trip
Great shopping and check out