Took my 80 year old friend to Frogs Wirekess because Her phone has not working for a month and she couldnt afford to buy new one. we took it to Frogs wireless for repair, the technicean turned on, tested and told us phone is working fine. I think the problem was that she accidentally turn it off and she didnt know how yo turn it on. Technicean didnt want to charge us because no repair needed. I really wanted to pay for his time, and he told us next time....Great customer skills and honest service. Were now their happy customers and strongly recommend this place.
If you want to repair your phone, be advised, this “warranty” he offers you isn’t a warranty at all, what he does is try to convince you what’s wrong with your phone is your own fault, I’ve had 2 defective iPhone X screens and every time he tries to tell me the lines on my screen are because I dropped it or sat on it or pressed on my screen to hard, first time I said screw it I’ll fix it again maybe I did drop it, second time I did NOT drop my phone slam it or “press to hard”, this guy even goes to the extent to grab a flashlight and tries showing you where the LCD is “leaking”, do yourself a favor if you ever get your screen fixed from him and something happens to it and he tries charging youfor another screen ask to KEEP the screen he is replacing, what he does is instead of honoring the warranty he charges you for new screen claiming it was user fault, and then goes off and warranties the screen through the company and gets a new one, so essentially he’s making double the money on just one screen, elementary school tactics at best, By the way I took the screen after replacing my own ($50 total) and took it to another shop where they said it was not “leaking” and just defective, go figure
They are extremely knowledgeable and have been repairing phones for me and my family for several years now.
They deserve less than that I took my phone in to get the port fixed for my charger. They fixed the port and ruined the mic now when people call they cant hear me! And they said they cant fix the mic, I wouldnt recommend going to this place they might break your phone to.
Fast Great Service, knowledgeable staff, Fair prices, very good selection of phones and accesories
Great, amazing, awesome customer service representative. Very helpful
Took phone to replace screen, phone was still taking charge. Got my phone back great job on the screen but they broke the charging pad. Took it back they said they were not responsible and that they have to order the part. Well that was the story anyway, they kept on changing dates for the part and never fixed my phone they told me to just pick it up and take it somewhere else.
Terrible service.Took in my tablet to get a charger port repair. The guy said it will be ready in 2 days. I have to order partsFast foward 2 weeks. Only answer I ever got was havent received the parts for it.Went to another place and got it fixed in an hour.
8GB 4G LTE Promotion (10/18/16 - 1/10/17) Our first gift to customers is MORE DATA. Starting 10/18, customers who sign up on the $50 rate plan will get an extra 3GB of high speed data for a total of 8GB! Plus, any customer on the promo $50/8GB or promo $60/Unlimited can add a line for $30 and get 8GB! The average MetroPCS customer uses 7GB of data per month and over half our customers will have their data speedsthrottled this month. Our customers need more data; making the 8GB 4G LTE promo the perfect plan for them!
Good place to get your any device worked on. I trust.
Good stufs and low price
Attending very fast
Great staff will go out of there way to fix any problems you might have qith your phone
Great place!!!
Is great place
Very helpful
Best serviced
I found the service very good, they solved my problem and my questions and my doubts and I was satisfied with the treatment they gave, I recommend other people to the Frog wireless att General Manager MASTER ELECTRIC U.S.A RAFAEL W ESTRADA
Terrible with their guarantees, be careful with the seller, good at collecting and at the time of the guarantee they look for a way to blame you. Definitely DO NOT come to this place for repairs. !!
Old school attentive, caring, tech smart, and cheerful service from entrance to exit !!!!!Thank you Victor for your sincerity and professionalism to the client !!!!!
Very good service and excellent attention
Very good place, I fixed my phone an iPhone 8plus without problems and very well done.Thank you
Good staff 4 cell and cervicals!
Good phones and they put cheap muffins right away
Very good cerbivio very attentive and they know very well what they grasp
Excellent service very attentive to customers