Talk about the best eye care place ever?! I have been going here for 7 years and I just want to start by saying everyone is so welcoming at all times! From the time you walk through the door to the time you leave it is nothing more than warm feelings and a welcoming atmosphere! Thank you all for being the best eye care facility EVER!
My father & I relocated to Clarksville from Nashville. I used to go to the Antioch location which was good. However. I must say Dr Kraft is super personable and informative about your care and eye health. My dad had his reservations because he looks so young but he was more than pleased with his care and raved about him the next day.
I really appreciate the service at Eyecare Plus. Dr. Craft was wonderful as well as Naomi. When I ordered glasses, I asked Daniel so many questions to understand all the options. He was so patient and kind. I have family members who go there as well and like it as much as I do.
Weve been patients at this place for almost 4yrs and they never disappoint. Every time Ive needed an adjustment or my kids break their glasses they fix them no questions asked. The front desk staff always goes above and beyond to make sure our needs are met. My favorite optometrist is the man whose name I can remember at this moment please forgive me. But he listens and takes his time. Give this place a try!!!! K.Newman
This place is the best. Neat and clean, friendly staff, up-to-date equipment, ability to break down information, willingness to work with you.... Today I went for both contacts and glasses plus exam, and the entire staff was super sweet and were incredibly patient (I was uncaffeinated at my 7a appointment, and slow to grasp instructions but no one seemed annoyed). Plus, the lady who helped me pick out my awesome new frames was willing to take time to help me with payment-related math so I could work with my budget. Honestly, Im just sending everyone here.
Friendly and efficient service. Exam process was smooth and waiting room time was minimal. Big thanks to Dr. Craft. He was patient and made sure that my prescription was perfect. Very happy with my experience.
WONDERFUL experience, Dr Craft was very thorough, Cindy and all the other staff were kind, helpful and knowledgeable with the issues I had. My only complaint is I wish I would have found them sooner!!! Definitely a life long customer/patient here.
My family loves the staff here. They were amazing when I had my cornea scratched. I picked them over taking my children to Vanderbilt! I am so glad I did! They are amazing with the children!!
Both my wife and I had an appointment on 5/26. The staff had great customer service and facility is clean and modern. They are also up to date on all equipment which is real nice to see. Doctor Craft was easy to talk to and is very knowledgeable. Would recommend if you are looking for eye care.
I have been going here for since I was a Teen, & now I bring my kiddos here! Always a pleasure when I come! Never had any issues! I love Naomi at the front desk! And Dr Craft is great, has an answer to any & every question I Ask. They recently renovated the inside & I love the aesthetics that they have added. Thank you Eye Care Plus for excellent Service to my entire family.
I have been a member at Eye Care Plus for almost 4 years. Whenever I go to the front the staff always make sure our needs are met! Overall Eye Car Plus is a really great place and I highly recommend it! :)
Me and my husband both recently visited the Eye Care Plus office in Clarksville. We found the staff to be very professional and helpful throughout our visit. The Doctor was very informative and helped us understand what our issues were and how to have them corrected. We were very pleased with the selection of frames. Glad we changed over to this location!
The staff was very friendly and helpful with getting signed in for my appointment, the drs. and other staff in the back were friendly and informative! I would definitely recommend them to anybody looking to get glasses or contacts :)
They were extremely friendly while I was there for my appointment and did great as far as the exam went. Only complaint is every time I go to a new eye doctor I explain I always have the same issue by the time it gets down to making the glasses and voice my concerns. Just like every eye doctor I see this prescription to needs to be changed. It wouldnt be a big deal in my opinion except now I cannot seem to get ahold of anyone except the appointment line so that dont really help me in this current situation. Would be a solid 5 star if communication was actually a thing
I had my first visit at our Eye Care Plus and it was great. The staff was so friendly from the first moment I walked into the office. My assistants who helped me through all the testing was super so kind and so considerate. Dr. Craft was superb. Loved his personality and professionalism. The whole visit was excellent and I would highly recommend.
Really enjoyed my experience with them. Made feel welcome. The customer service was excellent. The doctors were great they offered thorough care. Kimberly did an excellent job helping select my frames and making sure my glasses fit properly when they came in.
Its nice that they have glasses to choose from and order right there that insurance covers. Thorough exams. They get you in right at appointment time. all staff kind etc. Theyre my fave over 2 other places Ive tried.
I had an awesome experience in choosing glasses. The staff were friendly and helpful! I encourage you to try Eyecare plus for all of your eye needs!
I have been going here since 2014 and let me say they are the best eye care place EVER! They have always made my family and I feel welcomed and treated us with kindness and respect!
Went had my eye exam. Ordered my contacts.A month later called to check the status THEY WERE NEVER ORDERED. Two weeks later call to check on the status and apparently it was funny to the woman who answered the phone because the system didn’t process my order. Still waiting. They claim they will go to the website and submit it again laughing telling me they should get them in a week…. As a paying client that needs my contacts to see I don’t find anything about this situation funny! Terrible place WOULD NOT RECOMMEND AND WILL NOT BE RETURNING
By far the best optometrist that I’ve went to. Terrific staff, competitive prices, and most importantly complete professional patient care.
I have always received the best treatment at Eyecare Plus. The entire staff is amazing. I highly recommend them for all Eyecare needs.
Awesome experience!!! Super nice staff and they will always go above and beyond. Kimberly was super nice and helped me pick out a pair and because of the awesome customer experience I decided to get a 2nd pair of glasses. Definitely will be back.
Had my first visit a week ago and everyone there was wonderful. They all explained everything in detail so I always knew what was going on. My optician was Kimberly and she was very honest with me while helping me pick out my glasses. I’m so glad I found this business!
It was a great experience. quick and friend. I got two pairs ill love hopefully! the staff cares about cleanliness and is friendly!Scott M.
Everyone was very nice and helpful. Very good experience 👌Kim was very helpful with picking out the perfect pairs if glasses.
I just want to thank the manager Cindy and one of the opticians Kimberly for being so patient with me and helping me with my issues with finding the pair of glasses that I have now. Countless restyles, adjustments and lens issues but these frames are the ones! Theyre sooooo comfortable. Ive had countless problems with the fit and the pain behind my ears for years. They spent nearly an hour the other week, past closing time even, on a Friday to help me find a restyle due to my issues. As long as I am in Clarksville, this is where I will go!
I have never had such a thorough optometry exam as with Eye Care Plus in Clarksville TN. The doctor took time to answer all my questions, the assistants were friendly and professional, and I was greeted with a smile at the front desk upon entering the office. I highly recommend Eye Care Plus and will return for my yearly eye exams and any other optometry concerns I may have.
Awesome and quick service, everyone was nice and very informative, especially Danielle! Been coming here since I was a kid and would recommend it to anyone with eye care needs! Very professional :)
Great services and great customer service.Being open for appointments and exams on Saturday is extremely helpful for people who work long hours Monday-Friday.
Great hours and appointment availability. Courteous staff, very efficient and friendly. Loved the frames I picked out
Excellent service. Quick and easy exam process. Made things also easier to afford with options there as well. Highly recommend.
Each time that Ive gone to Eyecare Plus, the staff has been courteous and professional. The Optometrist has always been thorough and informative. Ill always get my care there.
Very professional, very caring experience! Streamlined examination that was enjoyable.
We get awesome service every time we come in...staffs great, nice selections of glasses and services provided in a timely manner...The Harper are satisfied customers!!!
Dr. Craft, his staff, and my eyeglass tech Danielle were amazing. They all took the time to walk me through every step from A-Z. Thank you for the world class service.
Great place, Very compliant and gentle. My first impression, while in the back, I was amazed at the tech they used and had . Over all great place.✌🏻
I cannot say enough about this wonderful place Ms. Katie is amazing. Don’t let that the blue hair fool you this girl has a heart of gold and truly cares for her clients. Dr Kraft was above and beyond I have never had someone spend this much time to get it perfect. Cindy has years of experience and is so helpful to get the perfect set up on my glasses.
Great job! Friendly and made the whole process easy. Very consumer oriented.
Thank you from the front desk, to the assistants, and the doctor all very kind! They all were tremendous to my daughter! I highly recommend this Eye Center!
We recently changed our eye care provider to EyeCare Plus, we found them to be very professional and courteous. They have great doctors and selection of frames. Glad we made the change!
I had a fantastic experience. Everyone was very kind and explained what they were doing every step of the way. Dr. Craft was courteous and knowledgeable. I will return for future exams.
It was my first time getting my eyes checked in about 4 years. I was nervous for some reason but the staff made me feel calm and relaxed the entire time. The doctor was very knowledgeable and answered all my questions. I had a great experience and cant wait to receive my new glasses.
Have gone here for eye stuff since living here. Always a pleasant experience. On time, courteous, helpful, etc. No complaints.
The provider I saw was amazing! He listened to me and addressed my needs. Kimberly as well as the other ladies who assisted me with picking out my glasses and sunglasses were patient, provided great feedback, and took their time while assisting me from start to finish. I highly recommend going here for your eye care needs. They also accepted my insurance, got me in quickly, and got my glasses and sunglasses back to me very quickly! Go see them for your eye care needs!
Friendly people great service. Would highly recommend.
Dr Craft is great and he cares about his patients!
I have been going there for over 15 years. They are always willing to listen and help in anyway possible. They always work to get you an appointment that is convenient for you
Ms Kim was awesome,she understood i wanted all the bells and whistles like my old perscription,she put in a request to have more frames.
Kimberly at the Clarksville location was absolutely the best at helping me when I needed to replace my eyeglasses. Thank you for all your patience and help!
I just love this plce. Everyone is so nice and Kimberly took care of me and my daughter with the help of getting new glasses. I would recommend my family friends and coworkers to this place. Great Job🙂🙂
We have been coming to this location for years, the whole staff is so friendly and great with kids!! Kimberly was so patient with me (I hate picking frames) and helpful, I recommend this place for your vision needs!
They are great all around good with kids the entire staff is nice and friendly
Was a great experience. And I fully recommend going here. Didn’t have to wait to been seen.Reba Moeder
I always have good care at Eyecare Plus in Clarksville. When I arrive for my eye examinations, Im greeted with smiles and my information is updated right away. I really like the doctors that I see, especially Dr. Henderson because of her knowledge and professionalism. Additionally, I want to give a big shout-out to Alexus who assisted me in selecting my new glasses this time. She also walked me through my insurance benefits. Shes a superstar! Thank you!
The staff were extremely professional and friendly. The Doctor answered all of my questions and it was a very pleasant experience.
The team was very nice and courteous. The doctor was very thorough and I am now getting the help I needed. Would highly recommend.
Top notch!! Was in and out, quickly. Staff knows what’s going on and move you quickly! The doc was thorough and was very nice! Questions answered quickly. Good selection of frames and options too
Love that there are available Saturday hours to work with my schedule. Staff was professional and courteous, and we were in and out within an hour.
Excellent doctors and customer service! 5 stars!!
Everyone one I encountered was professional and kind. The service was timely and they answered all my questions.
First Time Ever Getting Examed For Glasses And I Want To Say They Did A Wonderful Job .. they Accepted My Insurance From My WorkPlace .. 100% Great Customer service .. They made me feel welcomed and secure .. My Glasses Came Back In less than 2weeks .. Im going back for my contacts sooner then later
The staff there are amazing. They all make sure that you are happy with your result.Kimberly was extremely sweet to me and I highly reccomend her.
Staff was friendly and most helpful! Doctor was great as well! Will most definitely recommend!!
I appreciate the way the lady at the front desk handled the check in process although I made a last minute new patient appointment. I also like that they did not put forth that money first attitude like the other place I called. The doctor was very helpful and honest. The other place on Ft Campbell blvd made me feel like I had a serious medical issue that I could lose my sight if I dont get it medically checked out paying out of pocket. This doctor told me my eyes are healthy and I just needed a good pair of reading and sunglasses and lots of rest. She was right!
This was my first time visiting this eye clinic. They were really professional and helpful. Not to mention I love my new glasses. I definitely would recommend to others and I will be returning 😁😁😁
If you are looking for quality care, EyeCare Plus I the spot! Getting an appointment is easy, checking in is a piece-of-cake, the employees are all amazing! Dr. Craft is awesome! Explained everything and made me feel comfortable. Kimberly is also awesome. She didnt make me feel bad, being indecisive about frames lol, she helped in finding what I was looking for and broke amounts down completely! I love this place! Great people, great service! Thanks to all of you, yall are doing a great job!
Excellent experience. Dr. Craft, Dr. Stelmach, Kim, Cindy and Nia were all very professional and courteous. I will be back!
The entire staff is professional and caring. They have the capability to do many different tests on your eyes. I have every confidence in the doctors there as well.
Everyone is warm and friendly, the Doctor really listened to my concerns and took his time with me. Frame selection is outstanding!!
I booked my first appointment with eye care plus online and it was super easy. They send you a txt tell when your appointment time is. They txt you the day before your appointment for you to confirm that you are coming. As soon as you walk in the building your greeted. The receptionist was super friendly helped Me with everything that I needed. Only took about 10mins and I was called back. Everyone is super nice. They explained everything that they were doing. They cleaned every Machine before use. All together the whole appointment was about 30 minutes to 45 minutes long.
My experience with this facility was awesome! All the employees are the most friendliest staff and the eye doctor is very helpful when you have questions, I highly recommend this facility.
Love this place, always super nice and flexible. Amazing job.
All the professionals and staff at Eyecare Plus were friendly and knowledgeable. I felt they covered all aspects of my eye health.
Very friendly service! We tried another place last year but decided we felt more at home at EyeCare Plus. Dr. Kiah Williams took time to talk me through all my options and Allie worked with me to get the perfect pair of glasses ordered.
Eye care Plus is a really great facility and the staff is amazing. Everything was affordable and budget friendly. I purchased glasses and contacts. With my glasses the prescription was a bit off and I called in to see if I could have them looked at. They got me in the same day and also corrected my prescription. Alexis was great at helping me pick out new frames and made sure I was comfortable with them before leaving. Highly recommend the amazing staff!
Called got appointment same day and very quick and kind
I have been going there for several years and have always been treated considerately and professionally. All the ladies are exceptional and very pleasant. Would highly recommend them for any vision needs. Thanks.
They were able to take me as a walk in
First time I have had my eyes checked in awhile. The process was simple and the Eyecare Plus staff was friendly. Kim was patient and helpful as I tried on 20+ pairs of glasses and sunglasses.
Staff was extremely friendly and knowledgeable! They explained everything i needed to know. Very professional! And for a bonus, the Doctor is freaking gorgeous! Simply exquisite!5/5 Great business
Every one here was . Allie was so helpful and fun. Great place to go for your eye needs.
Dr. Williams and our Optician Allie were so patient and very professional and we are grateful that we found EyeCare Plus to take care of our needs.
Everyone there was very friendly and helpful!! I will definitely be returning.
I visited Eyecare Plus 1-15-21 and after I finished my eye exam I went to look for glasses but the prices were too expensive which the employee who at the beginning wasnt working hard to try to help me and I was stressed and I was getting discouraged. I went to the front desk to just get my prescription and go elsewhere. When I was waiting to get my prescription, for my eyeglasses another employee named Alexus jumped up from her seat at the front desk with her tablet and said, Let me help you find a pair you can afford. She took me back on the floor to find a pair that is affordable and even looked under the cabinets to find affordable glasses. She even took the time to explain to me what my insurance will cover and how much I was able to spend. She even stayed with me through the who purchase of the new pair of glasses and I was able to spend about what my budget allowed me to spend before I came in the store. What I also want to express, not everyone can afford 300.00 dollars for glasses and yes I have insurance but I am living by myself and I really have to watch how I spend my money due to being the sole provider of myself. If your staff would of taken the time to help me like Alexus did, I believe you would make more of a profit. Please reward Alexus for her awesome job and even promote her if you can!
Great service.
They are the Greatest AAAAAA++++...Awesome Group
Most reliable eye care business. i have been coming here for 3yrs. And I will continue. I have recommended several people. They do move you thru the process quickly, but same time giving you good customer care. I prefer not waiting because I can have my personal time.
Very fast & all the employees are nice! Been coming here for 3 years and never had any bad experience.
My daughter got her contacts there. Katie was so good to my daughter 😍 everything worked smoothly and great patient care.Thanks!!
First time I had an eye doctors appointment very friendly very helpful and very very good environment
This place was very recommended to me and Ive been nothing but disappointed. I took my eye exam in May for 3 glasses and had to return for wrong measurements and prescriptions. Its been 4 months now and have yet to receive the last pair. Ive called and visited in person numerous times to which customer service was not helpful. Never doing business with them again.
Love this place...High quality care and kind people. Dr. Craft is one of the best, as a person and as a doctor. He goes out of his way for helping us. We need more doctors like him. And also, the all staff are very lovely, friendly and great professionals. Jessica and Angelica are amazing girls. Yes, we need more place like that too. Thank you so much for you all! :-) God bless you all!
Alexus and Kim have helped me with my kiddo and now myself. They showed so much care and made me feel comfortable. Alexus was extremely patient with my 3 year old boy and he loves his glasses. Kim helped me pick out my first pair of glasses. She kept in mind that I want to look good in them and was my deciding factor between two. Alexus helped educate me on why its important to have glasses and ultimately brought me aboard the eyewear express. Now Momma and Jameson can wear glasses together!! Ill never take my business elsewhere.Thank you both so much,Happy Momma!
Quick and easy experience with very helpful staff!
We are excited to get our new glasses! Allie did a wonderful job waiting on us.
They were absolutely amazing with 4 kids! We were in and out within 2 hours. Whenever one of the kids got done they would make sure to update me with everything they needed!
This is one of the best place for eye .care. The staff is so friendly and knowledgeable. Dr. Craft is knows how to explain every question. Very straight forward, but not in an attacking tone. I wouldnt go anywhere else.
Staff was very professional and transparent, I would return any day!
The best eye clinic in Clarksville!! Always courteous and professional!! The eye doctors there are very knowledgeable!