Extra Space Storage on 70W in Clayton was fantastic. Everything is kept very clean and organized. Multiple options to load and unload. Huge covered area to pull all sizes of trucks/cars for load/unload. 10/10 will use this location again if I need another storage unit.
I have rented from Extra Space Storage in Virginia and now in North Carolina. The staff is always very friendly and helpful. The storage units are very large and accommodate my needs. The rental process is very easy it can be done online or over the phone.
Extra Space Storage in Clayton has been a great storage facility the last year and a half. My husband and I moved to Clayton over a year ago and were in a panic on where to store our belongings. The staff has been so great and got us a unit so quickly with such amazing prices! Highly highly recommend this storage facility!
Very clean. Manager was very accommodating. Highly recommend.
Very clean. Staff is always friendly and helpful. Convenient hours and location. The trolleys for taking our things to our storage space work well and the building is well maintained. The storage space was a good size. It worked great for our needs.
Clean facility with friendly on-site team. Easily accessible.
This is my first time ever renting a storage unit! Absolutely amazing facility, friendly and very helpful staff. The loading ramp area is very nice with plenty of flat carts to load up and deliver items to our unit. We can also go in a different door which is on the same level of our unit. Highly recommend this facility. Convenient location and easy in/out.
Excellent service. The employee over the phone took the time to assist me with any questions I had and ensure I understood the details of this facility as well as what I was agreeing to when I signed the paperwork.The facility is high quality. Well kept and maintained from what I could see. The idea of an in-door storage unit with climate control and good security was exactly what I needed.
Ken is an awesome representative for the company (very friendly and informative) I would highly recommend this storage facility. Overall excellent service!
First time customer and there were no issues! The customer service is great. The process of renting a unit is smooth and fast. Definitely would recommend!!
Kaylee(I hope I spelled her name correctly lol) is Wonderful!!! She is the Bomb.com and is always will to help! Never a bad experience when dealing with her. She understands and will help the best she can! Definitely recommend this storage facility!
Easy rental process. Clean building. Great prices for climate controlled storage!
Ken made this experience super QUICK and EASY!! He was very professional & knowledgeable! I will be recommending this establishment to everyone I know!!
Awesome location, and superior staff. I accidentally forgot to slide my latch before locking up my unit, and one of their managers noticed during routine a walkthrough. He called and left me a message informing.I love that my stuff is indoors, they have 3 floors, an elevator, carts, nice management, and auto draft. When I upgraded my unit size, they even made sure it was not far from my old unit to make moving easy. (Granted I was lucky they still had units near my old one.)I highly recommend this location.
Ken at Extra Space Storage is the most amazing gentleman to deal with. So kind, professional and understanding. He knows what customer service is and how to provide the best. I highly recommend them and you won’t be disappointed. Thank you Ken for making this whole experience easy and great. Please call Ken if you are looking for storage. The facility is clean, safe and protected. Many thanks, Victoria.
First time using an out of state facility. Randy from the Garner facility was extremely helpful, even when I had made arrangements with the Clayton facility. He helped me finalize my rental unit and went over the agreement. Thank you Randy.
My experience with Extra Space Storage has been great! Gina made my reservation so easy over the phone. Then Ken continued the process locally with the same ease. Super friendly and eager to help.
OMG I loveeee this storage unit! I called about 5 different places who gave me the run around and Ken was able to help me out quickly!! We actually ended up purchasing a unit same day as our call!The units are climat controlled, CLEAN, and Ken gives the bestttt customer service ever!! I’m so glad all the other places fell through!Oh and the pricing is soooo good!!!!
Extra Space Storage is extremely clean and safe. There are plenty of carts for easy transportation of items from your vehicle to your unit. The best is the overhang. It can easily fit 2-4 cars so even on rainy days you can move your items without worrying about getting them or you wet. The front office makes signing up so easy too!!
Ken is great 👍 very professional and extremely helpful! I highly recommend
Experience with Extra Space in Clayton, NC was excellent. Customer Service was awesome
He is very kind and helpful. I really recommend this place!
Ken was very helpful. He went over everything thoroughly. The space is very large and accessible.
Ken was very kind and patient. Definitely rent here!
Super-clean facility with Climate control! The C/S Rep made the initial process soooo easy, then Ken helped us finalize our rental space. Thank you all for the service and anyone needing rental storage in Clayton needs to rent from here as wr highly recommend Extra Space Storage!
The staff was very friendly and helpful! I would recommend this place.
Looking for storage? No need to look any further. Extra Space Storage is clean, the staff is awesome. They were are to prorate my last month without any problems and get me taken care of over the phone. If i ever need storage again ESS is it. KJ
My experience has been AMAZiNG! The staff has been more than accommodating to my unique situation and very responsive to my emergent needs. I cant thank yall enough for making this part of my move easy!
Great place. Would definitely recommend!Great office customer service!Ken was very helpful!
Ken was very helpful and nice to chat with. Facility and unit were clean and temperature was comfortable. Nice place .
Excellent place, very nice quick customer service. No question are left unanswered. this the best experience Ive had with storage facilities. The customer service is amazing.
Ken was thorough in explaining the process. Loved the paperless philosophy and he was very personable!JSW
Gatehouse Self Storage in Clayton is a wonderful location to store your belongings. Climate controlled, wonderful/friendly staff, and the facility smelled amazing. I highly recommend Gatehouse Self Storage to anyone in the area.
Office staff was incredible! Beyond helpful...the were amazing! Great locals very clean. Great price !
Very professional, had to make an unexpected change and they were very accommodating !
Love it......the folks here are great to work with...no issues at all. The units are clean...no bugs.....hallways are clean...no problems at all.
I began using my Extra Space storage unit at the beginning of 2019. The site managers have always been courteous and thorough in providing all needed information and, in the current state of the Covid-19 pandemic, have been following all cleansing and sanitizing guidelines. The entire location is always neat and clean and I would highly recommend their storage services to anyone looking for a storage location to suit their needs.
Best place in Clayton to store a wide range of your household or business belongings. The staff is incredibly friendly and super knowledgeable on their units available and on a customers’ storage needs. I highly recommend this place!!!The hours hours of access are plentiful and office hours are right inline with normal business hours. There are 3 levels of storage with units ranging from a closet size comparison to that of a three car garage. Super clean storage facility, well lite, and most importantly air condition !!!!!
Process was very easy and only took a few mins. Ken was great and made the whole process effortless
Ken was easy to work with. The building and the units were extremely clean. I definitely would use them again if I need to in the future.
Love the staff. Extra Space goes the extra mile
Everything the owner said is true. I lost my key, and they helped me cut the lock off and replace it with a combination lock
Ken was very helpful. Delightful person to deal with. I will highly recommend your facility.
Ken was excellent. Far exceeded my expectations. Friendly, personable and helped me any way he possibly could to ensure my experience with extra space was superior. He went above and beyond in guiding me through the process. Im new to the area and he gave me an amazing summary of the town and businesses and schools. I highly recommend anyone needing storage to go this storage space. Prices are reasonable and its in the perfect location.
Facility was clean and well lit. I had a large unit and it served my purpose of storage while moving and setting up a new household very well.
Always Helpful and friendly staff! Clean, great storage place! Highly recommend!
Kaylee was extremely nice and helpful! The entire area was very clean and smelled good also.Would recommend Extra Space Storage for your extra goodies you dont have room for.
Made an appointment on the phone, and had great service! Ken showed us around, beautiful clean center and great space, definitely recommend to anyone! Great customer service, great facility, awesome deals.Thanks Ken.
Nice facility! Ken presented great customer service and spent time answering questions and very polite. The great customer service provided during the renting process was a surprise and is much appreciated. Thank you Ken! Alfred😀
With me to figure out what size unit I should need, and when I realized I had more than I realized they got me another unit right away so I didn’t have to rent a truck again. Great customer service very friendly. The place is very clean. Easy access, I have to go by and get something from my unit it is very easy. Would highly recommend.
Ken was such a great help we needed 2 storage units for our client .Ken was able to locate 2 close together makes our job easier loading and unloading. Highly recommended in this geopolitical area.
We had our belongings in this storage for two years. Staff so kind and professional, especially Ken. ExtraSpace storage on Hwy70 was always so neat and clean. Special thanks to Ken for his kindness and concern for all our needs while having our belongings stored there.
Ken was knowledgeable, friendly and he even offered a few suggestions of things to consider when renting storage space. We also found the prices to be competitive.
The employees of Extra Space Storage were informative, courteous, and a joy to talk to. Place is neat, clean, and well kept. Would recommend anyone to check out Extra Space for their storage needs.
Ken with the Clayton property is amazing! He went above and beyond for us. This property is clean and well maintained. They provide carts for transporting your items. Very nice facility.
Great customer service! Ken was very helpful for getting a new unit and when I was leaving! Very clean and convenient
This is a great storage facility. The building is clean & well lit for security. The employees (Ken) are super to deal with.
Ken at the Clayton location is amazing! He is always so helpful and understanding!
Ken was great! He was knowledgeable and patient. He took the time to show us around and answer all our questions.
Great experience Kenneth was very helpful with all my needs. The storage was clean and a great space for my storage.
Came in right before they closed, and Ken was super helpful. Was very relatable. Seemed passionate about his work and made us laugh. Process was incredibly simple and he was incredibly thorough. Would definetly reccomend to anyone in need of a unit. Thanks Ken!!
Everything was great. Great customer servicea great experience and the price isnt to bad either. Ken made the process simple and easy. Thank you
Awesome experience. Great customer service. They truest looked out for the customer. Glad to be using them.
Extra Space Storage is extremely clean, and Secure. The staff are friendly and helpful. Their customer service is excellent. I would recommend Extra Space Storage to family and friends looking for Storage space.
Price is good the customer service is awesome please check them out if your going to get a storage unit
We did not have any problems with using our code to enter the facility and we found our unit without any problems and emptied our trailer in nontime
Oustanding customer service. Very detailed to avoid any miscommunication! Highly recommended!
Super helpful and friendly staff, great location, and very clean! Seems very secure too. Awesome setup as far as being able to order a unit on line. Definitely recommend!
I came in one evening close to closing to get some information. Ken answered all my questions and was very patient & friendly. I ended up securing a unit that evening. Had no problems moving my stuff into storage a couple of days later.
This is a great facility. I’ve used it multiple times under the previous name but now that Extra Space has bought them it is smooth and easy to get the unit you want. The lady helping was fantastic and really went above and beyond.
The staff was very quick and precise. I was unaware of the amount of stuff I had and rented the wrong size unit. The staff quickly assisted and got me set-up with a unit that would accommodate all of my belongings.
If you need a place to store your things this is the place to go! I will definitely be using them again! Affordable, Secure and Great Customer Serice
New facilities, available carts to move your stuff around and blessed AC. It made my moving experience so much easier. Highly recommended. Their costumer service is AMAZING. Ken is incredible!
Great customer service. Easy to work with. Answered all my questions over the phone.
Clean. Professional, Polite, and very helpful! This place is perfect! The staff are excellent. I was promptly greeted and set on the right tract.Thank You!
Mr. Ken Van Valen provides great customer service, great place to do business
Really nice and clean facility. Indoor storage and a bonus drive in covering which was very nice as it was pouring rain. Thanks to Ken for his help.
Checked about a storage rental unit at Extra Space Storage in Clayton. The manager Ken took his time explained the rental process and since I was on site showed my husband and I a unit.Extremely clean, climate controlled, and Ken made the whole visit fun and informative.
The process to rent online was very easy and quick. The facility is great and Ken was very helpful.
The customer service Kenny provided was exceptional! The facility is also very clean and well kept.
No issues whatsoever all the staff are professionals and courteous. The best experience Ive had with rental units
The space is very clean, neat and modern, The customer service is awesome. I would highly recommend
I am tickled pink about the service I receive from Ken and Kaylee. Fast and friendly. Great facility. They will take care of you.
Wow!!! The manager here went above and beyond expectations for assisting us with having a place to store stuff at reasonable rates during a low time in life. Recommend! Recommend! Recommend!Oh, big bonus... unlimited water, coffee, and tea in front office during business hours!
Ken and Kaylee are my two favorite people. They have gone above and beyond to always help us. They always take my calls and answer any questions I have. Thank you both for always having my back!!!!
Awesome experience dealing with the clayton location. The 2 employees are very helpful and they really care about your needs. 5 ☆ most definitely.
Quick, friendly, & efficient service!
Ken is amazing! Very personable. He goes above and beyond to get you the perfect unit and rate. 10/10 service.
Clean facility and competitive rates and climate controlled.
Very friendly people. That was the quickest process of renting a storage unit i have ever had. Place is nice and clean.
Very clean, great customer service, I highly recommend this facility for your storage needs!
Customer Service is a 5 star. Please ask for Kaylee and she will give you superior service. COVID-19 ready and storage area is Emaculate. You will not be disappointed...
I have been renting space here for several years now and they have always gone out of their way to help. The units are all clean and easy to get to and they are always helpful in every way I would and have in the past refered my friends to them for their storage needs
Very nice staff. Clean and well lit facility.
Ken and Kaylee will take care of you. Come and see them. Place is clean and prices are great!
From my first visit to the website, to my phone conversation with Kaylee, to meeting Ken for my walkthrough and paperwork, all of it was a great experience in customer service. I brought my first boxes over today. The facility is easy to use while being secure at the same time. Carts are available to help with storing your items. They also have locks and moving boxes/supplies you can purchase. They make things very easy for the customer. They have a plastic shield by the check out which is great. I’m in the high risk group for COVID, so my only regret is that they are not wearing face masks. They did respectfully stay 6 ft. from me when possible. I wish this relatively new storage facility the best of luck in the future.
Ken was great, helpful and patient. My two year old ran all over during the check in. The place is very clean. Would recommend to all my friends
Great customer service. The facility is very well maintained and clean. Pricing is awesome. Highly recommend for anyone needing storage space.
Ken was absolutely amazing! He was so helpful and informative it made getting a unit with him a no brainer.