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Goodyear Auto Service
4115 E Bay Dr, Clearwater, FL 33764, United States
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Goodyear Auto Service
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Fr
Review №1

Joe B. was extremely helpful and accommodating in my time of automotive need, even on the notoriously busy Friday before Labor Day weekend. He was able to provide transportation from my house back to Goodyear to pick up the vehicle, saving me an rather extensive walk. Great customer service! All work was performed as agreed, by the agreed-upon time and at the quoted price. Joe is friendly, professional and knowledgable. He really made a challenging time as easy on me as I could possibly expect. Thank-you, Joe!

Lo
Review №2

Great experience with Goodyear this morning. Had my car towed to Goodyear on the recommendation of a friend after a rear tire went completely flat. New my tires were at the end of their safe life and needed to be replaced, Customer Advisor Joe Benish located the replacements in Palm Harbor and personally went and got them. My Subaru BRZ is all set for the next road trip with its Eagle Exhilarates! Joe was very personable and helpful. Look forward to maintaining my new tires at Goodyear! Thanks Joe!

Am
Review №3

Best car experience ever!! I thought I had confirmed an appointment today. But for some reason it didn’t go through. But Jay was able to get us in and taken care of. Also want to give Neil a thank you for squeezing us in even though he was already booked up!!!! We will definitely be taking both of our cars back to this branch!!! Keenan and Amber Lipford

Ar
Review №4

Mike was very welcoming and explained all services in great detail. Four tire replacement, alignment and oil change took less than four hours as a walk-in without an appointment. Quick on the check out allowed me to promptly get back to work at lunchtime.

Ro
Review №5

Mike the store manager and his team are great guys and subject matter experts in their profession. With what information you give them, they’re willing to work with you and around your schedule to help get what you need done for your vehicle. I already gave them 5 stars but also 10/10 experience.

Ch
Review №6

Dont bother. Came to get my brakes done, Walked in to a customer making a scene, with another employee making one right back. The other employee, couldnt figure out how to do something and the same employee making a scene rudely told him basically how stupid he was for not knowing. I walked out. You guys need to take a course on professionalism and etiquette.

Do
Review №7

Both Joe B and Dave M. have been very helpful and honest with me with two purchases. Two tires, alignment and balancing for my SRX and three tires, alignment and balancing on my girlfriend’s Mustang.Thanks for the awesome service!5 Stars!

Lo
Review №8

I love the service I get on my car at Goodyear all of the guys are very helpful and the part I love the most is they always tell me the truth and they never try to make a sale off of me by telling me I need something done on my car that doesnt need done like other auto places try to do! Also, they are super fast and I dont even have to wait long for service! I am super happy with there service and I will be going here for years to come!!

Ac
Review №9

I got stuck with a flat while out of town and was saved by the service advisor Joe Benish and the team of manager Mike Dolan. I was out in no time, even though they were swamped on a Saturday with tons of customers… and they even caught a second nail in another tire during the rotation and relaxed that two. Had tires in stock. Really saved me. Thank goodness for that road hazard warranty and the service here at Goodyear!

Sy
Review №10

Mike was very helpful and knowledgeable about my problem. He patiently explained what I needed to do to fix my issue. He is an asset to your company and look forward to using Goodyear in the future.

g.
Review №11

Joe was amazing! Got my car on point, talked with me about a few different options without being confusing and helped me find a great price on the deal I needed to make my car safe.Thanks Joe!Highly recommended

Ja
Review №12

Had a great experience here. Joe Benish took great care of us. Will definitely be back again

Je
Review №13

Customer service here is outstanding. I had to wait way longer than I was told which was frustrating but they made it right. You won’t find this level of customer service at any other place. I will be back.

Re
Review №14

This store was so amazing to work with... Joe (Benish) was fantastic and explained what was wrong and what needed to be fixed. I felt zero pressure! I have found my new place to go. The last Goodyear sold to tire choice and I cant go back there. So glad I found a good reliable place to go to for my car.

El
Review №15

I know my car......took my car to this location on a Sunday due to the car not starting, I told them I thought it was my starter and they didnt want to hear that. Left my car there and got a call a few hours later telling me my car wouldnt start because thebattery was bad, they wanted to charge $230 for a new one. The battery I had was under warranty so I told them no, and asked if theyd still check the starter, they said they cant if the battery is bad so I picked up the car and asked once I had the new battery if I could bring it back to have them check the starter, the guy looked at me and said Elizabeth its just your battery....so I left and went and got my new battery. Monday the car hesitates to start and on Tuesday it wouldnt! With my new battery! So I take it to honda ( which I should have done anyways, but it first had issues on a Sunday so I gave good year a chance)..... Honda calls me and tells me that, yup, it is your starter!!!! So on Sunday when I was trusting good year I wasted money on a rental car thinking I needed it for work on Monday, certain my car had a bigger issues than a battery, had auto zone replace my battery, paid a diagnosis fee to good year for them to do nothing and have the guy that works there talk down to me. Avoid this place at all cost. They may be the mechanics but I know my car and they did not want to listen to me. .

Gl
Review №16

The whole crew there is awesome. Went in with a screw in my tire and Joe Benish had the hands of a surgeon to carefully remove it. Stopped by 3 other locations and they all said I needed a new tire, but thanks to the crew that wasn’t the case. Thank you so much Joe

Ca
Review №17

Goodyear did a fantastic job assessing my van James Atkinson was very helpful and informative and made this process easy. Thank you!

Am
Review №18

What a great experience! Honest and trustworthy. Helped find the “clunk” that was driving me crazy!! These guys do everything than can to make sure you leave feeling safe! Money well spent!

Ma
Review №19

Such a nice staff here! Howard is THE best and always takes care of me when I come. It’s hard to find someone who will actually take the time to explain things to you and ensure you’re getting what you need and not sell you anything else you don’t need.

Ri
Review №20

I came in for an oil change and they checked my brakes for me and gave me the best deal they could offer for doing both now. The team here is honest and sincere which gives me peace of mind and I trust them when they point out things I should keep an eye on. I worked with Mike Dolan and happily recommend him and the rest of the team to anyone.

Ja
Review №21

I had four RV tires changed out yesterday. The service I received at the store on East Bay Drive in Clearwater was excellent. Joe was extremely helpful taking care of my personal concerns and meeting my expectations. The hands on technician Domingo was careful, safe and efficient. Everyone was very professional. Thank you Goodyear!!

Jo
Review №22

Fantastic service each and every time. Mike Dolan has been taking care of me for years he is a complete asset to the business which keeps me coming back. Thank you mike for all you do.

Ri
Review №23

Joe took my call after closing time ordered the tires I needed and got them on first thing the next morning great job

Ti
Review №24

Have been coming here for 6 years & havent had a negative experience yet. They will take care of you. Fair prices and great service!

Bi
Review №25

Joe Benish took care of me and the service was fast and excellent as usual. I have been doing business with this location for years and it is always a pleasure. Thanks Joe!

Br
Review №26

Joe and the other fellas at the Clearwater location are down-to-Earth and will go out of their way to take care of their customers. I would not hesitate to go back there again for any future automotive service needs.

Cl
Review №27

Needed a tire fixed Joe Benish and James Atkinson made me feel like a super star, they fixed my tire and got me back on the road

Ja
Review №28

Great customer service, Mechanics that know what they are doing.

Ke
Review №29

Recently purchased brand-new set of Goodyear tires. In less than 1000 miles I picked up road hazard which damaged tread but tires held pressure. I expected an argument over warranty. BUT, tire was replaced immediately for no charge. These guys are awesome. Ride Goodyear!

Do
Review №30

Customer service is always great everybody is friendly and polite and helpful. They are honest and do not overcharge you. It is a great place with people you can trust and good work on the vehicles

De
Review №31

Joe was great. Very much informative.

Ro
Review №32

Beware of all the five star reviews saying essentially the same thing. This place is NOT trustworthy. Read the one star reviews scattered throughout for the REAL story.I used this place a couple of times, because it’s the closest such establishment to my residence. But they’re incompetent, dishonest and not exactly friendly. Avoid this location. The Midas a little closer to hwy 19 traveling east on east bay is a MUCH better option.

Le
Review №33

I love the location at 3115 East Bay Dr in Clearwater! I’ve been going there for about 10 years & I’ve NEVER had a bad experience there. I had an appointment last Monday & Joe Benish was especially helpful. He explained things in a clear and uncondescending way. He made my experience a pleasure. He’s top notch!

He
Review №34

Joe Benish is the man! I was literally in and out within two hours. He had the team check out my Silverado that did not want to start this morning and it was only the battery! I cannot express how happy I am with the service I always received from Joe and his team at the Clearwater branch. Thank you Goodyear, for hiring reps like Joe!

ve
Review №35

Fantastic service! Good and honest owners and staff.Terry is very acknowledgeable and been there forever. .

bl
Review №36

I went there on March 19 to have 4 new tires, and back this morning 3/24 to have my oil changed. They treated me very well. My sales person’s name was Joe Benish. He did an outstanding job. I am very pleased.

Ra
Review №37

Always very accommodating when no other Goodyear location has available spots Joe Benish always manages to fit me in and he is very attentive helpful as well as knowledgeable, making very educated suggestions to potential diagnosis for customers in order to not only help with educating the general public about the complex automotive industry as well as saving us some money when possible, go see Joe for your automotive needs and he’ll definitely help you have peace of mind. Great guy.

Br
Review №38

Great customer service and very friendly. Mike and Joe were great to work with. Service, quality and timeliness were awesome!

Ma
Review №39

I went to the GoodYear service center on East Bay recently. As always, the staff was professional, personable, and very efficient. Joe Benish provided an outstanding customer service experience. He remembers my husband and calls him by name. The personal touches matter and often are the deciding factor in who the consumer will patronize. If you are looking for quality service and an outstanding customer service experience, you must visit this location!

Or
Review №40

I buy my tires here. You can always have your tires checked if you buy them there. Im able to go in anytime to get the air topped off and theyre always very helpful and fast, even though its free service.

El
Review №41

Howard Mills was very professional and personable. He immediately knew what tire he had in stock to replace mine. Good Job Howard!

Tr
Review №42

Joe Benish and the Howard Mills and the crew are amazing! I had a puncture in my brand new tire and they treated me with respect and courtesy, and answered all my questions they are a great crew! Keep up the good work guys!

Jo
Review №43

Joe Benish was a great help as always.

Ki
Review №44

Took my car to Goodyear bc I was told I needed power steering pinion after Goodyear checked it out didn’t need one. mike the manager took me and showed me from one end to the next end of the car. and I didn’t have any leaks. I really appreciate mike at good year being so very honest with his customers. I will continue to come back. if I wouldn’t have gotten another opinion I would’ve had to pay a very expensive repair i didn’t need thank GOD for mike taking a look to see. If you want excellent service go to good year on belcher in Clearwater. you will not take your car anywhere else.

Da
Review №45

Joe was the best, he went beyond of what i needed, we didn’t agreed on the price at first and he worked with me to find what my budget was. Will definitely come back.

Me
Review №46

Joe Benish provides absolutely phenomenal customer service, is very knowledgeable & always makes getting work done on my vehicle a lot less painful. I recommend Goodyear to all of my family & friends because I know that they will be in great hands with Joe. Kudos Joe & thank you for always being an absolute ROCKSTAR!

Ch
Review №47

Great people, fixed it out done!! Joe Benish and mechanic were awesome 😎😎😎

Ry
Review №48

Joe was great, ran over some bolts on my lunch break and they patched it up free of charge within an hour. I really appreciate their customer service and definitely will consider them in the future.

Ke
Review №49

Joe was very courteous and got our issue resolved promptly. Had to special order a tire late in the day, was able to get it installed within 24 hours.

De
Review №50

Joe Benish was very pleasant to work with and very knowledgeable.

Li
Review №51

On the referral of a friend, I decided to go here instead of the dealership when my AC wasnt up to par. I have NO regrets! Howard was up front, kind, friendly, courteous and knowledgeable. I am always on edge about being taken advantage of. Not here! I felt comfortable and knew they werent out to just get the money. Because it was an expensive deal he even made it a little more bearable price wise. I HIGHLY RECOMMEND this Goodyear location!

Pe
Review №52

Got me in same day for a tire repair. The crew is polite, staff wears masks and they keep the place clean.

Do
Review №53

Today I finally ran out of Rainbow Muffler and drove my car around the corner to Good Year and I was greeted with compassion. They fixed the work that Rainbow Muffler would not stand behind and I got my alignment as well. Mostly happy that I now I have a place to go when I need repairs.

Ce
Review №54

Great service, Mike the store manager was fantastic, you can tell he loves what he does

Se
Review №55

Howard is the man! Have not had any issues with service. Highly recommend

Co
Review №56

They have the best service, very friendly and knowledge staff joes benish was especially helpful.

Ho
Review №57

Great service and explanation on tires and service! My new go to place for car service!

J
Review №58

Service was excellent and Joe Benihana was very courteous and knowledgeable. It was a pleasure to do business with this Goodyear Tire Center.

Je
Review №59

On time, listened to my reason for being there. Handled it in good time and made sure the work was done properly

Ja
Review №60

Joe gave EXCEPTIONAL service. He gave me estimates and details on everything. I would highly recommend this location on anyone in the area and ask for Joe, very friendly and honest employee who will do his utmost best to get things done for the sake of the customer. Thank you Joe!

Li
Review №61

I am providing an update to my last 5 star rating.AVOID THEM AT ALL COST!After I paid my bill I noticed I was charged almost $150 extra for services I did not authorize! I had my air conditioner compressor replaced because they told me it was bad. My air conditioner lasted a 1/2 a day and then started blowing hot air.I told them I was not paying for the services I did not authorize and they proceeded to tell me that they will only reimburse me for the filter and not the vent refresh for $70 that they did without my authorization. Also, the tech took out my glove box to change the filter (which I routinely do myself) when there is a simple access door and it takes 3 minutes to change! I was charged $70 for this service I did not authorize!At this point in addition to losing a full day of work on Friday to have it replaced I now have to take it to the dealership on Monday and therefore lose 2 more days of work.Do yourself a favor. Find another garage.

Co
Review №62

Howard was extremely kind, professional, and did an awesome job! Additionally, he was very personable and treated me with the upmost kindness. Highly recommend coming here for your automotive needs.

Ge
Review №63

I got a good deal on Eagle tires online and there was a deal on tire installation in December that saved me $135 overall

Ro
Review №64

As a single Mom it’s important for me to feel like I am being treated fair and with respect. Howard has always exceeded my expectations when taking care of mine and my daughter’s cars. Great service and great customer care. Highly recommend !

ga
Review №65

Mike was great so was jay

Sa
Review №66

Be careful with this place. They are not trustworthy. I came in to this place to have my one tire looked at because it was leaking air pressure. One of the guy at the register came out to look at my front tire and saw a pebble stuck between the tire trend and declared that it cant be fix. He quoted the tire replacement to be about $125. Luckily they didnt have any in stock, so I went to another place nearby to get that tire replace.At the other place, they only charge $50 to replace my tire but they wonder why I needed a new tire because they didnt see anything wrong with the tire I wanted to get replace. I told them the story, and they said I was being lied to. They examine my tire and said they can patch the tire instead of getting a new one.

La
Review №67

Nice people, great place, good value, and excellent service.

To
Review №68

They are totally awesome over there. They had special-ordered my tires. Very friendly putting on with care.and Im going back to them to get some belts put on my car I trust these guys they been awesome .

Em
Review №69

Took them 2 hours to change my tires even though I already had an appointment. Customer service was also terrible.

br
Review №70

Fastest and best price after shopping multiple stores. Great customer service!

Ju
Review №71

They are not helpful or friendly.

Do
Review №72

Excellant service Mike Neal Leon are experts2357515 trailrunners on a cherokee

Fr
Review №73

I bought the rotation/alignment last year. I went in a couple of days ago and they performed the services with professionalism and courtesy. I recommend Goodyear on East Bay to everyone.

Pa
Review №74

Joe Benish and Mike Dolan tested me right

Da
Review №75

I want to thank Joe and Howard so much for getting our tire replaced and appreciate your amazing customer service.Thank you and your team for amazing work!

Ta
Review №76

I got my Mercedes car tire flat due to Nail In it and when I reached to Good year auto service they have fixed the car tire by removing the nail without any charge.Even though the car tires was not from them .Thanks for the service Guys.

Li
Review №77

This is such a long overdue thank you! Thank you so much for your help with my Jeep! You made me not worry about car troubles, when I had so much else going on in my life that I was already worrying about. You explained each issue with my Jeep, went over my options, and were able to work with me (and my small budget) to choose the best option. You treated me like I was part of your family. Thank you so much again for your help!😊

Wi
Review №78

Howard help me out and hes a great guy right to the point and I appreciate his business he calls me for updates about my vehicle hes what great customer service, very nice and professional, they explain in details your bill step by step and it waited in the waiting room k didnt wait to long this is going to be my new repair shop you guys are great.

De
Review №79

Howard and his team are a really good group of people. Theyve worked together for years, and they always get the job done right. Ive been burned at dealerships and small garages, but these guys are awesome. Id recommend them to anyone!

Jo
Review №80

Howard was very helpful in explaining issues with my vehicle and my options. Also got a new set of tires for a much quieter ride.

Pa
Review №81

Their customer service is second to none and they will do right by you. I would recommend

Te
Review №82

I went to Goodyear to get my tire patched. Not only did they have it done in an hour they did it for free!!!! I will definitely go back to Goodyear when it is time for new tires. Thank you!

Ci
Review №83

Terrible. I had called because my car is having the engine light and VSA light turned on. It’s stalling when I stop if the AC is on, but doesn’t if it’s off. It keeps shaking when I drive. I called because I need help, and drive with children so I’m concerned with me breaking down being a single parent. I told him what is going on with it, and let him know that at Autozone they ran the diagnostic code and it was a sensor, and that was changed. He then goes to say, “Well sounds like your a do-it-yourselfer so we charge about a $100 just to look at it.” Making me very uncomfortable just telling him whats wrong, which no one should feel. We should trust were our car is going. Extremely rude service, and that was followed up with being hung up on. Terrible service. I never write a review, but I had to after getting off the phone. I would take your money elsewhere.

AL
Review №84

Nice people but I dont know if Id use for anything other than tires.

El
Review №85

Great service!

Ar
Review №86

Howard and his team are outstanding! Howard took extra time to explain and answer all of my questions. I felt very comfortable with the level of expertise, forthcoming and no coverups or beating around the bush about my car. They did not try to sell me something I did not need. Explained my options without pressure. I so appreciate his level of integrity. The work was done speedily, less than what was anticipated. Highly recommend this service group. Will come here again.UPDATE: Well well, was I deceived. Found out my part could have been purchased for 24.19 I was charged 81.25. I realize the business has to make a profit but 3 times +. My belt could have been had for 29.92, I was charged 57.30. Lesson learned, get a 2nd and maybe a third opinion. Sent a family member there for an oil change @ about $60.00, recommendations were made for wipers, 2 bulbs and an air filter, without an estimate for recommended charges until the work was already under way, became 185.01 with tax. Women beware. Will not return here nor recommend.

Sc
Review №87

We had a punctured tire and stopped on to get it repaired. Howard took great care of us and had us back on the road quickly!

RA
Review №88

Great service, very cool staff, I got a very powerful car and they drove it with ease, very knowledgeable staff very fast service. Highly recommend this location !!

mi
Review №89

I love going here. Not only is it close, but the guys back there are knowledgeable and fast. I went to Walmart to get my tire put on and it took 3 hours. Here, its like a Max of 10 minutes. Will definitely recommend!

Mi
Review №90

A great place to buy tires or get automotive services. Reasonable prices, friendly courteous service and high quality products. They offer exceptionally good warranties. Head and shoulders above the competition. You will be happy you went there

Li
Review №91

Showed up with a slow leak on a run flat tire only to be told they couldnt fix it for lack of the proper equipment. Gladly sell me a new tire though! Decided to try a different establishment that specialized in tires as advertised.

Lu
Review №92

Left work early to get tire installed and alignment. One of their guys drilled through the new tire I ordered... So I had to come back the next day to get the work done. No remorse or apology at all that I had to come back the next day. They seem like good guys and do good work but customer service is lacking.

Br
Review №93

Slow Service and a manager who is nothing more than a fast talking salesman. Took 2 hours to patch a tire and get an alignment check... and that was with an appointment. Then the manager had the audacity to tell me my lug nuts were swollen and needs to be replaced. I do a lot if work on my own cars and know enough to know this is not the case with my lug nuts since they are one piece and unchromed. Time to look for a new place for service.

Br
Review №94

Very shady. If my wife went in, she would be blindly paid xtra $250. I ordered Goodyear tires and went in for installation. Tire installation would take 1.5 hrs max but I spent 3hrs+ as they tried to dig what else to make money. I did not ask to check anything. They said the car needed alignment (I looked at their measured sheet. Car was fine. They used fear tactic and said it would damage new $750 tires. My wife would fall for it.), wiper blades, all filters. They claimed my standard Japanese car needed their $50 premium oil change not regular oil. Their Premium oil is not even synthetic and cost more than Honda dealer. WILL NOT GO BACK!

Ph
Review №95

Jason is the man.If youre a fan of Goodyear tires, this is the obvious place to get them.I wanted a set of Goodyear Wrangler Duratracs and looked all over. The highest quote I got was $365 before mounting and balancing per tire. S&M truck world had them at about $307 which is reasonable. I called Jason and he got them for $260 each installed. If I werent looking for this specific tire, Id still go to Jason first.Cool guy, and got my tires in same day and installed next day. Called me promptly to let me know the truck was done.Talked to the service manager also and he was cool. Cool people, great service, and great prices.

Fr
Review №96

From the minute i walked in i was given the red carpet treatment and treated like royalty through out the whole process. They provided me with alot of important and detailed information needed for my Toyota Sequioa from tires to alignment. Customer Service is the Best of all the places I have been too in the Tampa Bay Area and Pinellas county. I highly recommend Goodyear Auto Service on E bay! Super professional and great work ethic from all their employees! Those mechanics bust their hump and do amazing and attention to detail work. Thank you guys for taking care of my SUV!

Na
Review №97

Goodyear was already familiar to me as theyd fixed 3 of my previous tire punctures (hey, they do this for free!). I figured I owed them when I had another that couldnt be fixed. Turned out I needed all 4 tires replaced but they showed me the tread once theyd raised up the car and it was clearly on the level. They got me a great deal on some tires on sale and even fixed me up with a rebate offer. I feel like these guys are honest and fair, which is hard to find these days.

Ge
Review №98

Way better than all of the other tires shops. Honest, professional. Great service.

Jo
Review №99

Great 1 on 1 customer service and the time they give us. There pretty good on being done by then.

St
Review №100

All they try to do is up sell you. I come in with a screw in my tire. The man says it is too close to the side wall to be fixed. The tire will have to be replaced. I take it to another place a five star reviewed place and the guys says WHAT? It turned out the screw in the tire was 2 inches from the side way. It was an easy repair and that I probably have 10,000 miles on the tire yet.

Information
18 Photos
100 Comments
4.2 Rating
  • Address:4115 E Bay Dr, Clearwater, FL 33764, United States
  • Site:https://goodyearautoservice.com/en-US/shop/FL/Clearwater/000902452-33764-6963
  • Phone:+1 727-536-9404
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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