Cody did a great job helping us find the the perfect car for me. He was outgoing, very knowledgeable, and professional. He worked with us from start to finish to make sure that we had the best experience possible. You can obviously tell that Cody cares & will go the extra mile for his clients.I would highly recommend Cody & this dealership to anyone around! Thanks Cody for a great experience!!
Cody Lee was the amazing Gentleman who sold me my car! The experience was not what you’d think it be. Cody was very reassuring and kind. He wasn’t pushy or some guy only trying to make a sale. He really wanted what was best for me and that’s all I could ask for. He was straightforward and transparent about every aspect of buying my car. I also had my two year old with me and he was very patient and kind to him. I am so blessed to have bought my car from Cody. Thank you so much for the pleasant and outstanding service. I highly recommend him and everyone on this team!
By far the best experience Ive had shopping for a vehicle! We came into Fitz looking for a sedan large enough to fit our family and our budget and were not disappointed. Cody Lee was extremely accommodating and patient with us and our 2 year old. We were in and out in no time. Their prices are so fair we almost left with 2 cars. Will be back, will recommend!
Christian was very straight forward with exact information when I asked.Friendly guy he welcomed me and friend Christopher when we arrived at the dealership. He had the vehicle set aside, he went over everything about vehicle inspection report and final test drive. Overall it was a quick and easy process. God blessed him and his family. Definitely reach out to him for my next auto purchase in the near future.Thank you Christian!
Hey, the second vehicle weve bought from Fitzgerald Auto Mall. I researched a Honda b 4 the visit. That test drive led us to the Hyundai Santa Fe! Similar size and year, and mileage. Our sales rep Chris Hayes was awesome. He was knowledgeable but easy going. I would recommend The Fitz way to all my family and friends. Ask for Chris Hayes during your online searches, you wont be disappointed!Fitzgerald Auto Mall!
I purchased my wife a suv. I can say Cody Lee saved me a big headache. The guy was amazing and genuine. I recommend anyone to ask for him when purchasing a vehicle from here. I’ve felt with a lot of car salesman and Cody isn’t anything like them. Dudes is really the best guy for the job! -Ben Favors
Cody Lee was great! He was very professional and no pressure. He even gave us the actual walking out the door price before we arrived and it was accurate no added fees.
Ask for Cody lee! He’s the man for the job. Hes honest and will tell you like it is when it comes to the vehicle of your choice! He is also very informative.
We’ve purchased a car from Fitzgerald‘s before so we knew what to expect. And to no surprise it was exactly the way we expected. Our sales person Chris Hayes was a super nice guy and didn’t pressure us at all. He helped us find the car that was right even though we had some trouble deciding on which one was the right one.I would do it again tomorrow it was easy no stress whatsoever.
Easiest car buying process ever! Cody Lee was professional and not aggressive and gave us all info needed b4 driving 86 miles. Thanks Cody!
Cody at Fitzgerald Used Car Outlet was an absolute rock star. He was patient and dedicated to getting us in a car that worked for us and fit the budget. I will absolutely return to work with for my future car buying needs.
Большое спасибо сотрудникам салона!Many thanks to the salon staff! We quickly and competently designed our wonderful car! The car is just super!
Just recently had a very nice experience. Cody helped me out and made it as painless as possible. No jerking you around, just straight talk. The vehicle I purchased was already selling below market value, so they dont negotiate. Cody very clearly walked me through thr whole process, and gave me what I asked for on my trade-in vehicle.
I had a wonderful experience purchasing my car from them. All the employees were very helpful and they were able to accommodate my needs. I would buy from them again the car seems to be in great condition we picked it up and went on a road trip the next day.
No pressure sales with upfront pricing, and fair deal on my trade! All of the staff is very friendly, and Christian was awesome! Extremely helpful! Theyve earned a loyal customer with this transaction!
I had a wonderful experience here this past weekend. Chet was my salesperson and he was wonderful! He listened to my needs and was very patient and fun while I explored a few different vehicles. He found me the perfect vehicle at one of their other locations down the road that had just been put on the lot. I was able to get lower financing through my credit union but over all a great experience! I highly recommend Walter Chet Wilkinson at Fitzgerald Used Car Outlet Center Clearwater.
Fitzmall was my go-to because my first two cars were purchased here and they have never let me down! Ben Conrad was extremely nice and helpful without putting any pressure on me. I will be back again and again
Cody Lee and the whole team were nothing but helpful. The experience was great, and I would go back in a second.
After several weeks of car searching and dealing with some shady car salesmen, we were lucky enough to find what we were looking for here at Fitz. Originally we were supposed to meet with Chris but when we arrived Chet was readily available and answered questions right away. Still being guarded after the awful experiences we had encountered with nearby dealerships I was very weary! However Chet was amazing. Didn’t take long for me and my husband to realize that we were finally where we were supposed to be and the rest of the buying process went smooth as can be! There was no surprises except for finding out that Chet was from our hometown and we all had grown up in the same neighborhood and attended the same schools! Other then that everything was exactly what they had said it would be prior to us showing up to see the vehicle. No extra fees, no hidden agendas, just straight honest communication! I highly recommend anyone looking to purchase a used car to give Fitz a visit and ask for Chet. He was truly amazing and he honestly cares about his customers !!!
Fitzmall car dealer is AWESOME! They were honest, forthcoming, knew what they were doing, were very patient with my questions and made tge whole process of buying a car SO EASY! My salesperson, Ben Conrad was very personable, accommodating and helpful.10 STARS 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
When it was time to buy a new (preowned) car, I searched the internet up and down, and I went to several Hyundai dealerships. To make a long story short, nearly every price you find online is several thousand dollars under what they dealerships end up charging you. The worst of the local places is the Hyundai Dealership of New Port Richey. They charge far more than any other place I find online in extra fees, and since theyre the largest Hyundai dealership in the country, which they remind you of repeatedly when you go there, they treat you as just another number. Im guessing their attitude is-- if you dont buy the car, someone else will, so they have this take-it-or-leave-it attitude thats not very friendly.I found Fitzgerald Used Car Outlet Center in Clearwater while doing an online search for a Hyundai Santa Fe on truecar.com. For those who dont know, its a really useful website will show you any hidden costs and fees (thats how you can see how outrageous some of these dealerships are), the catch is that when you click on the car to see what the price is, the dealership gets your contact information (which is fine if you like the price, but not convenient if the price is too high). Fitzgerald had a great price, and truecar.com showed me that their added fees were pretty minimal compared to the others (again, the worst of the hidden fees that I came across is Hyundai of New Port Richie--they charge $1,500 for a reconditioning fee alone! and about $3,500 more in total than what their online price says).My salesman at Fitzgeralds was Chris Hayes. The difference between him and the guys at the other local dealerships was night and day. He treated me as a human rather than a customer, and seemed genuinely concerned about helping me get what I was hoping for, rather than maximizing his commission. Chris and the rest of the team were able to get me the deal I was hoping for, get all the paperwork done, get my loan secured, and get the keys in my hands within an hour or two after arriving. Chris followed up a week later to see how I was enjoying the car. So I definitely would buy from them again, and would highly recommend them to others.
Not much interaction with them, but answered timely with good follow up. Not high pressure.
Often, people find it hard to believe that there are honest car salesmen anywhere in the business however my experience with Christian Quintero told me that he is the embodiment of what a career Auto Sales professional should be in the eyes of the buyer. His transparency during the sales process allowed me to make a proper buying decision and I thank him very much for that. Fitzgerald used car sales should be proud to have such a member of their staff to represent their dealership to the public. in the future he will be my first go-to guy for my automotive transportation needs. kudos to you, Christian.
Ben is the Best. Ben, I’m sending you all my friends too. Ben, got me a fabulous deal ❤️😃❤️ I got a Small SUV. Out the door for 5000. Yes, that’s 5000 I read the reviews talk about professional Ben, helped educate me about the car and all. Believe in Ben he’s awesome.❤️❤️❤️❤️❤️
Great place to buy a car, the sales staff and detail dept are amazing
This is my second go round purchasing cars for my daughters. They are very transparent about the cars with the carfax report. Walter has Awesome from our first visit all the way through purchasing not one but 2 cars within a week. The prices were very affordable and the Marlon financial manager/advisor work extremely hard in getting us approved at the best possible rate. So appreciated him. Felt like family was taking care of us. I will definitely trust they are in your best interest.
Bought a toyota tacoma from Christian Quintero. We had a great experience. Great conversation and no pressure. He was very transparent about the whole deal. I would highly recommend you give them a chance to set you up in your next vehicle.
I LOVE my Camry... I have spent over a month looking for a car and it has been extremely stressful. Dealing with pushy salesman, being lied to and almost getting scammed out of $1500... you can imagine the relief I have now that i dealt with Andrew and the guys at Fitz Outlet in Clearwater! He wasn’t pushy, he helped me through the entire process and he was able to handle all the paperwork in less than one hour (I timed him) from the time i agreed to the price to the last signature and handshake. If you wanna deal with stressful BS with salesman trying to get you to spend more money than you have on a car you don’t want then go to the other guys... If you want to deal with a dealership that will sell you the car that you can afford, not pressure you to get in over your head and work with you in a stress free environment then you’re much better off at Fitzgerald Used Car Outlet! Thanks again Andrew, I really appreciate your time and business!!!Update:Paid off car and still own it. I will be selling it soon and thought about how much i enjoyed the experience at Fitz. When I went in to pay my final payment (a year after i purchased) i saw Andrew and thanked him again. If I do finance a car I will go back here immediately, but a family member is giving me a car.
2nd car I have bought from this place. Great experience. Everyone from sales staff to manager, they all are great. Also a great deal.
From manager to staff. All were friendly welcoming informative and very helpful. Had a great time while purchasing a car with my daughter. My daughter was buying. Nice clean used cars and very good prices.
Id be very afraid to buy a car from here. My daughters 19 year old friend recently purchased a 2003 Dodge Neon SXT from them. My first time riding in it with her, if we went above 35/40 mph, had a horrendous shimmy. When we got home, I checked the tires and the passenger rear tire was completely bald. There was no tread. Zero. You can clearly tell in the pics. I took the car to get the tire replaced the next day, and found out that the drivers side outer tie rod end was loose, extremely worn out and on the verge of breaking, which couldve caused a catastrophic loss of steering and certainly injuries and/or death, not just to her, but to my daughter and any other innocent person on the road.It was fairly obvious someone had switched the worn tire from the front to the back. That alone, shouldve raised a red flag that something was wrong with the vehicle. All this over a 14$ tie rod and about a half hour of labor and a 32$ tire. They are willing to jeopardize their customers lives and everyone else on the road, including their own families to save a few dollars, literally. I, and my boss, an ex dealer tech, called to address the problem and bring it to their attention. We spoke with a manager named Mindy. She was very nonchalant, said that everything is sold as-is, which we are aware of, but thought they would, at the very least be interested in the fact that they are putting unsafe vehicles on the road.We wanted to speak to someone in upper management, but she said she would pass the message on to them. We also inquired if they would be giving us a call, but she said no, but she will let them know, as if it were no big deal. Not even an apology from her either. Very scary that they would allow this car to be put on the road. Even scarier that this passed a safety inspection from their own inspectors.
I dread any time I have to go to a dealership to buy a car after a horrible experience at a dealership in St Pete. However, I have to say that we had a great experience today with Chad at the Fitzgerald Car Outlet Center in Clearwater. The whole process was pretty painless, and Chad was great to deal with, not pushy at all. The finance manager was excellent too, no issues at all. I’m very choosy about who I deal with, and it is entirely likely that we will go back to The Fitzgerald Used Car Center for our next vehicle.
Awesome!! Friendly, straight up and honest. Quality cars!! Recommend to everyone!
I wouldn’t recommend buying a vehicle here. Desperation doesn’t have a good smell. The etiquette and level of rudeness from this dealership makes you wonder why customers would settle for this lot. Sometimes, a customer thinks they don’t have any options. They do. The sales staff is unprofessional and the finance management ran my credit without approval. I’ll be filing a complaint against this dealership. Proceed with caution. Considering how sketchy they are, I would advise shopping with a Reliable mechanic. The last thing you want is to have to continue dealing with dealership.
Awesome experience here! Christian Q was a great salesman. Low pressure, very understanding, very personal and easy to work with. All that we were looking for! The night that we decided to go a seal the deal with the car we wanted, the servicing department was already closed for the day but he went ahead and washed the car himself and got it all ready before giving it to us! Really satisfied with everything that they did. Highly recommend checking them out.
I worked with Chad regarding a used 2014 Cadillac ATS. This would have been my first experience buying a used car out of state. Chad consistently kept me updated via text and email with new information and pictures about the ATS. He was very transparent, even giving me the most minute cosmetic blemishes and market price adjustments that actually worked in my favor. Chad really did a great job. I would feel very confident coming back to Chad at Fitzgerald Used Car Outlet in Clearwater, Florida.
I helped my niece purchase her first car. We could not have been happier with our car buying experience with Chet. He was professional, kind, courteous, and knowledgeable about our requirements. I very much enjoyed the no haggle approach to buying a previously owned vehicle. I will return to Fitzgerald used Car Outlet Center in Clearwater the next time Im in the market for a trust worthy used car!
Very professional, friendly, and great customer service! Highly recommend!
Although I did not purchase a car from Fitz, I wanted to say that Chris and Mindy were top notch and a pleasure to work with. They listened and checked in and were not pushy. The car just ended up not matching our needs and had nothing to do the with dealership. I recommend checking them out if you are in the market for a “new to you” ride!
They are very friendly and no pressure to buy if youre just looking to see whats available.
Chet at Fitzgerald was great to work with. Friendly smiles, courtesy, and professionalism. Would recommend him and Fitz Auto Mall to any and all! Great car shopping/buying experience!
Very nice non pushy salesman! Try to ask for Chet. He was wonderful! Truly a great guy to work with!
After many weeks of searching for a car finally pulled into Fitz used auto. Chet listened to what we were looking for and we fell in love with the first car he showed us! He certainly knew what we were looking for. Everyone that has seen our car say they cant believe we got such a fantastic car at such a great price! I have already reccomended Fitz to all my family and friends :)
Best place in Pinellas County to buy a car! Friendly salespeople, very knowledgeable about the vehicles they sell, no pressure, went above and beyond to get me financed and put me in my forever truck. I have bought 3 vehicles from them and wouldnt consider going anywhere else to buy a vehicle.
I totaled the car I loved on 7/20 of this year…a 2005 Honda Accord Coupe that never had any mechanical problems. So after a few days of recovery; I began my search for a car replacement and wow, it was a bit overwhelming.I ended up on a site I liked referred to me by Geico and found a few cars I thought I could work with only looking at Honda and Toyota cars, which my mechanic recommended. I narrowed down the dealers to 2; one in Tampa and one in Clearwater and then there was just one…Fitzgerald Auto Malls in Clearwater and my salesman was Chris Hayes.The car I bought was a 2011 Honda Accord EX-L after communicating back and forth with not only Chris, but also the financing manager Alex Wong and both of these guys were great to work with. What made the difference for me was the reasonable price for the car, the excellent pictures of the car’s exterior, interior and even the engine and the dealer’s fee on this particular car.They were patient with me and “delivered the car to me” which was very important since I had already returned the rental car. THANKS FITZGERALD AUTO MALLS!!!
Worked with Chris Hayes he was Awesome - professional, timely and delivered everything he promised - will definately go back and I would send anyone to Chris and the Fitz way
We are very happy with the Ford Ranger we purchased from Fitzgerald Used Cars in Clearwater. Chet was very friendly and helpful and went out of his way to accommodate our busy schedule. He made us feel very comfortable and did not pressure us at all. Dave finished up the sale and was also very nice, in fact all of the people there were very friendly. I would definitely do business with these people again.
Over priced vehicle with high mileage.
My experience was wonderful! Chet Wilkinson was my salesman. I enjoyed my experience because I didn’t feel intimidated, hounded or pressured. Chet gave me my space to allow me to take my time looking at the many vehicles they had to offer. Once I narrowed my search Chet patiently walked me through each vehicles workings. He allowed me to test drive without him being in the car. It took me a couple days to make my decision. Each day I came, Chet met me with a smile & took time with me to answer any additional questions I had. He never made me feel rushed, nor did he try to push me towards a certain vehicle. I truly appreciate his comfortable sales technique & will do business again with Chet. I highly recommend my friends & family to see Chet when in the market for a good reliable, no haggle vehicle.
After visiting a few dealerships in the area and getting the run around I stopped in at Fitz. I was expecting the same games like the other dealerships. I met Chris H and shortly after speaking with him he made me feel comfortable. Chris had great customer service skills and was upfront and honest. He helped with explaining the process and was patient with me. He got me into a new car and Im so happy with my purchase! I have already recommended Fitzgerald to people I know. Thank you!
Super ..best place to buyTy Chris Haynes..easy no pressure sale..
I dunno about all the cars they have on the lot, but the one the guy we talked to and assured us was a good car on the phone (it was advertised online so we checked it out).... Well, that car shouldve been scrapped. Trying to sell a vehicle yet suggesting that the potential customer look into dropping more dollars on a not very well kept (of at all) vehicle is not the way to go. Appreciate it though, you saved me from buying a money pit.
Thanks for installing new parking lot lights, with total disregard of the subdivision around you. guess well be going to the city to have them removed.
We had the best experience shopping for our new truck. Chet is the best! No pressure no rush. Great prices around. I love my Dodge Ram!
I purchased a 2014 Toyota 4Runner from this store about 3 months ago. The car is in a good shape and they were friendly and professional. They have also fixed a couple of things that I noticed were wrong. The car did not come with spare tire tools so I was promised to get one soon, I still have not. However, Mindy had reached out to me about it and promised that she is ordering it for me. I will update this once I receive it. My overall experience was a very good one!
Kiki will stop notch I recommend my friends and family
Today was our 3rd purchase from Fitzway. That say enough.We purchased our first real family car from Fitzgerald Auto Mall in Frederick MD 20 years ago. Since then we have brought 3 of our children to get their 1st financed cars at Fitzway, one in Pennsylvania and two in Tampa. We are customers for life.
We are very happy about our purchase. This was my first purchase at a dealership and Chet made it very easy. Down to earth and genuine hearted guy. Thank you very much!!
150% Satisfied with their customer service.I inquired about a car that they had for sale online and within minutes I received a follow up email from Cody.We spoke again via phone and made arrangements for me to come out on Sunday afternoon. Upon arrival they provided great service until I left with a different car than what I was going to see.Cody, Chris, and Mindy were excellent! I purchased this car for my daughter and we were in and out in about an hour or so.I highly recommend Fitz to anyone looking for a great car and car buying experience!
Mindy is kinda mental but everybody else seems cool bmw is better then Hyundai
I had an excellent experience purchasing my 2011 Jeep Grand Cherokee from this store. George Gomez was extremely helpful and made my experience go as smoothly as possible. He built a great report and came across as very trustworthy person. The rest of their staff was very friendly and helpful as well. They list their prices low so dont expect to go in and play the game. With that being said, they did work with me on the numbers and valued my trade at what I would consider more than fair. They even disclosed their cost and profit which I was surprised about. It certainly seemed reasonable. Another plus was that their were no hidden fees!! I was very happy about that. My only complaint would be that the process took a while, but in the end I got the car I wanted at a good price. I would definitely purchase again.
All around pleasant, perfect car buying experience! Christian Quintero was easy to work with, responsive, friendly, and a no-pressure salesman. The Chevy Silverado I purchased this week has low mileage, is in near perfect condition, and was priced fairly. The drivers seat had a large rip in the seam, which I told Christian I would have fixed on my own, and to my surprise and joy, Christian had asked his manager if they would fix it for me before I took possession - this was above and beyond my expectations and a real treat! After I took possession of the Chevy my best-friend/mechanic and I went over the truck in detail and were impressed the Fitzway Service Department used a high quality AC Delco oil filter, and had clearly serviced the truck perfectly. Honest brokers, friendly people - highly recommend!
After a very stressful week, it was a relief to find such great service at Fitzgerald Used Car Outlet Center! Cody Martin helped my fiancé and I find the exact car that we wanted. We had a wonderful experience working with Cody and we were able to leave with our new (used) car in no time at all! The manager Mindy was also a delight to interact with and the sales closer Alex was very helpful in explaining the final steps of the procedure. All in all, I highly recommend this location for all future car purchases!
The experience was extremely pleasing. Chet, our salesman, was very helpful throughout the entire process. The car we bought was listed as a handyman special. The 138 point inspection stated the all checks had passed. Due to the mileage on the car, I suspected that a timing belt would be needed. So, I took the car into my local Subaru dealership to get the car further inspected. They verified that a timing belt was needed as I thought would be the case. Unfortunately, there was another concern, the head gaskets were beginning to leak; major repair. The estimate was a bit scary to say the least. I contacted Chet and we worked it out that Fitzgerald Subaru would do their own inspection. We were contacted a day or so later to let us know that they would be taking care of this very expensive repair, free of charge. So, I also asked that they replace the needed timing belt as well, fully understanding that we were most likely going to need to pay full price for a repair that we knew was needed when purchasing the car. When all was said and done, again a fantastic suprise, they only asked that we pay for the timing belt but no labor as this had to happen as part of the head gasket repair. In the end, my wife and I felt like we were treated in an extremely fair and standup manner by all the folks at Fitzgerald. Thanks so much for all of your help throughout the entire experience. If we find ourselves in need of another used car, Fitzgerald Auto Mall will definitely be a first stop.Scott and Amanda
Chris was great to work with. No high pressure sales and listened to our needs.
My wife and I were looking for a second car,safe,reliable,and affordable and we found one here! Chet was patient and willing to help us and answered all our questions and concerns! We are very happy with our purchase and highly recommend Chet at Fitzgerald Mall
10 STARS! This is the second vehicle I have purchased from Fitz Outlet. I turned in my leased Kia Sorento a couple of months ago because I didnt want a car payment. Paid cash for a used vehicle from a private seller that turned out to a horrible money pit. I accepted the fact I would need a payment for something reliable and decent. I spoke with Chet at Fitz Outlet about a vehicle I thought I wanted. It sold at the time I was interested. Chet listened to me as to what I wanted. He found a Kia Sorento that I fell in love with. I did most of the dealing through text and applied online for financing. Chet brought the car to my home so I could see it. Same day I went to the Outlet to sign the papers and drove off. I love not spending 1/2 a day at a dealership. Chet and Alex service was excellent!
Great experience! Have now purchased two cars from this location. We were dealt with fairly and honestly. Customer service was fantastic. We were given accurate and complete information about each car. It was such a great feeling to be treated like people instead of a sale. Thank you Shawn, Cody and Mindy. It was a pleasure.
I give my experience with this company a 5/5! I highly recommend doing business with this company because of the knowledgeable, kind and honest staff. I worked along with Chet and he made this experience so great for my family & I. They are not like other car companies, instead they care a lot about their customers making the best decision while sticking to their budget!
For my first time getting a car I couldnt imagine the experience to have gone any better! I was seen by Ryan Maki and told him exactly what I was looking for and he was able to give me just that and more! I didn’t know the first thing to do to look for a car, and what made a car a great car. He was very knowledgeable and was great at explaining everything there is that you want and need for a good car. I was so excited that he met my needs and definitely exceeded my expectations for my first car. I could not be happier with the car I got and how reliable it is and at a great deal that I purchased it for!
Confession: Im from NY. I dont trust anyone. I went to the dealership fully expecting to have to fight my way through the car buying experience. My wife and I worked with Ryan and he made the experience as comfortable and stress free as possible. We spent a long time at the outlet but in the end we left with the car that was perfect for us. Ask for Ryan. Everyone there was great but Ryan was our guy and if we ever need another car, well look for him...unless hes in college or something.
Pleasant experience
Buying a car can be stressful but Chris immediately put us at ease. He listened to our needs and did not push. I have purchased over a dozen vehicles in my lifetime but have never had an experience this pleasant. I would recommend this place and Chris without hesitation.
Havent bought a vehicle in over 7 years, mainly because I really dislike the car buying experience.. Have to say, I was quite surprised! About 1 1/2 hours from the time I drove onto the lot to the time I left. Chad was my salesman and he did a great job explaining everything.
I was worried about getting financed due to the fact that I had no credit but it ended up being no problem. Melissa was extremely helpful and worked to get me in my Hyundai Sonata which I love. Theres a mechanical issue with the car that wasnt realized beforehand but they are completely taking care of it for me and have been very pleasant through the process. Everyone was so friendly and personable, I will definitely recommend to friends and family!
Went into Fitzgerald and new exactly what trucks I wanted to take a look at. Ryan did a great job of answering my questions and if he didnt know the answer he figured it out. Friendly and welcoming staff willing to work with you and make sure you understand everything. Ended up purchasing a beautiful 2017 Toyota Tundra and my man Ryan made the whole process very smooth and hassle free. I would definitely recommend purchasing your next vehicle from them!
I bought a car from Alex Wong at Fritzs in Clearwater Florida. He was excellent and patient. He was up front which I really liked. It was easy to get through all the transactions from buying the car, getting my insurance for the car and registering it. I got my Florida plates, car wash and half a tank of gas, all in about 1 hour. Thank you for making my move from Montana to Florida so easy. Nancy
Had a great experience with Shawn as my salesman two days ago. I was coming from out of town to purchase a car and he kept in constant communication with me the entire time. The car I wanted to look at had sold before my scheduled trip. Shawn let me know ahead of time and sent an email with other comparable cars on the lot that I might like, which gave me time to do some research on the vehicles. I really appreciate the fact that he didnt try to get me there and surprise me with the fact that the original car was sold. In the end, I purchased a car for my daughter and it drove like a champ the entire three hour trip back home. I would highly recommend them to anyone in the market for a vehicle.
Chet was the best. No pressure, great deals, lowest price, and they were more than accommodating. I will go back for my next truck. Thanks to Chet.....Im riding in style. Thanks man!
First, I ended up not buying a car here but that was only because they didnt have quite what I was looking for. I do want to say that I had a very pleasant experience at Fitzgerald Outlet, though. I worked with Walter Chet Wilkinson and he was superb. Knowledgeable, pleasant and best of all not in the least bit pushy or a typical car salesman; Id have just walked out in that case. I ended up purchasing a car at another dealership (who had a similar philosophy as Fitzgerald - no haggle. no pressure) and it really only boiled down to the fact that the other place happened to have a vehicle which fit the bill, so to speak. I very much would recommend Chet and company if youre in the market for a used car - no plaid jacket and smoke and mirrors.
Had been hunting for a new car for a while, been given the runnaround at several dealerships and had so far been unable to find the right car on the right terms. Should have started at Fitz! showed me 3 vehicles, each better than the last and the 3rd being my PERFECT match. Everything I was looking for and then some, not to mention at a lower rate and shorter term than Id been able to get anywhere else thus far. I know I was a rather difficult customer given my high expectations and less-than-perfect (thats an understatement) credit score, but Floyd Martinez hit an absolute home-run with me and I couldnt be happier with my car, my payments, and not to mention my protection plan (4 of my oil changes are covered each year, I just pay tax) My mom will be coming here next year when my brother is ready for his first car! I would recommend to anyone.
I bought a used car less than a year and half ago. They said it was a certified used car and everything was in great working order. I had to replace the alternator 6 months after purchasing the car. Now I have to get a whole new engine. I expect a car to last more than a year and half before having to get a whole new engine. Perfect working order...what a joke. Stay away...they will tell you anything to sell a car.
My boyfriend just bought a car today! Fast service, no pressure or hard sell, and everyone we met was really nice. Ask for Christian!!
This is why I keep coming back to Fitzgerald! Customer service is outstanding! My sales guy Floyd was awesome! I was in and out in no time!
I recently made a purchase from Fitz and was more than happy to post a review. Ive had some rough times with this unpredictable economy and knew when I started my search for a car that my credit score would probably bring me bad news but I stepped out anyway. Fitz was one of the places that I looked at for the car I really wanted but it wasnt the only place. The reason I came to Fitz was because of the initial phone call I made. I spoke with John Tartino and he was very kind and patient and answered all of my questions. He didnt rush me off the phone when I told him my situation but assured me that he would help as best he could. That wasnt something I received from a few of the other places I contacted.Once I got to Fitz I was welcomed and shown the car. All of the information matched what I read in the car fax before hand and I really liked that I wasnt being forced into buying a car. They have a great team of people there. Michelle and Don went over all the financial information and I felt they really fought on my behalf, understanding my story and truly wanting to help. What I thought would be a dreadful experience leaving with my tail between my legs actually was the opposite! The process was quick but very thorough and it was all thanks to the staff!
Walker Ford is Outstanding ! Im from NY and had to have my transit connect wagon battery change Dan Victory 99667 is Outstanding in his job, he listened to my problem and on a Saturday when they were working short handed, he was able to slip my vehicle in and replace my battery. The tech 99787 was very knowledgeable and also spoke with me about my battery ! Walker Ford is Very fortunate to have such Great people on their team !Thank You Again for everything!
Pulled up at 5:05pm and sales manager was in his car ready to go home (Dave). There was another gentleman helping a lady on the lot. My wife and infant son came with me to look at one specific car. Shortly after looking at the car which only took about 5 minutes, we proceeded to go inside and speak with Dave. He did not greet us and was very smug. We could barely hear what he was saying when he responded to me asking about if there was any wiggle room in the price at all. I understand it’s their choice to negotiate but being blatantly rude to a family just because you want to go home is not right, especially if you’re there to sell cars. He then as we walked out made a smart comment “Well that was easy”. We will NEVER use any Fitzgerald dealers or refer anybody to them EVER!! And by the way This is all also driving 45 minutes with an infant which as most people know is not the easiest. I guess that’s the ...#FitzWay
I would like to thank Fernando for all the help today buying a car for my son. He was polite, informative and a welcome guide through the process. The dealership was upfront about the car and was willing to discuss all the issues we mentioned. The sale left everyone happy.Thanks for all the help, Fernando.
The BEST car buying experience yet!!! Michael made this process so very simple....it is ALMOST too good to be true!! I really was dreading going to look for a new car, however, Michael and the staff at Fitzgerald made it super easy. He made us feel at home and we felt that our business was appreciated even though our credit had some hiccups!! Thank you so much for your professional attitude and charming sense of humor.Heather, Fred and Sam!
This was a good experience. Christian was knowledgeable & personable. He really seemed anxious to help us find a car that not only met our needs, but we genuinely liked a lot.
I was surprised how pleasant this visit was. Salesman Chet was super helpful but not pushy. He even followed up by calling us to say the car we were interested in did not pass their inspection. Very honest of him.
I purchased a car a few years ago . I never had one problem with it . EVER. I no longer have that car as of this past week . I do believe i will go get another one from these guys ! These guys put good people in great cars . They are amazing .
I was online shopping for 2 weeks, finally a White V6 Hyundai Santa Fe Limited showed up @ the Fitzgerald Automall Outlet Center? ((Outlet Center?)) My salesperson Cody surprised me with his knowledge of this vehicle. I had a difficult trade,, a brand-new Harley Davidson with just over 500 miles on it. Mark the appraiser was spot on within minutes. I havent noticed many women (Mindy) in management doing numbers. The numbers were spot on from her in minutes. And the final person Alex finished it up. I hope I have all the names correct. I was in and out in a car I really wanted and the people here did a fabulous job and I appreciate it.RegardsDavid HTampa,Fl.
John Tarntino was great, very laid back no pressure. They dont work on commission so no hard sales. They also have variable dealer fees based on the car price and they are lower than most. Financing guys were also great and very up front. Over all a straight forward no hassle process. My only complaint would be I had to bring it back in for some servicing but they covered the cost as it was an A+ rated vehicle.
I have shopped for a car many times and at many different dealerships. Andrew and Natalie were absolutely fantastic. Did not push us, told us everything about the used car we were purchasing, gave us all the reports. I would recommend this place to everyone.
Purchased a vehicle several months ago and everyone was so nice here. Victor was my sales representative and was very professional, he even stayed late so I could finalize some paperwork. Overall, had a great experience with these folks and would recommend them.
I bought my Ford Mustang from this shop about one month ago. The guy Jeff is pretty good and he is very helpful. Though we had a bad experience on the trip because my roommates car broken down when we heading back, I still enjoyed a very pleasant time in the shop. Jeff is helpful and he always friendly tells me about the instructions I should follow.