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Service Auto Glass & Glazing
3629 Betty Dr A, Colorado Springs, CO 80917, United States
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Service Auto Glass & Glazing
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Al
Review №1

Its a little challenging to find good customer service these days especially after covid, but Service Auto Glass was phenomenal. They showed up when they were supposed to, did a great job and had good prices. I highly recommend them.

br
Review №2

They were the only company in town that would work on my camper window and they did a GREAT job! They solved the problem no one could. Very professional and courtious. Thank you.

Ch
Review №3

Great place, great experience! John and Madison were both so helpful and friendly, and you can just tell that they really care about their customers. I was in and out for a windshield replacement. I stayed there and used the wifi, which was a lifesaver. Highly recommend! 🥰

Sa
Review №4

The most amazing experience I’ve ever had with an auto shop. I shattered several windows driving home at 2 am and had work the next day at 5. I called John, the owner I believe, and he took my call and acted as if I was the only one he was concerned about. They even told me I could come in earlier than scheduled to fit me in and this is all still same day! Then they ran into some issues bc my car is a POS but when I told them that whatever they needed to do to get it done they had my blessing, and they did! They replaced 3 of my windows, same day, better quotes than I got anywhere else in the springs, they treated me like family, and I have a Saturn so the fact they even had Stock for my windows THE SAME DAY shocked me. These guys are wizards. I’ll never go anywhere else from now on. Also, their lobby is cozy and well air conditioned which made my experience even more top tier. I would give a million stars if I could.

Ja
Review №5

They did such a prompt and wonderful job ordering, installing, and getting my windshield back to working order in such a short time! Thank you for being so professional and timely!!

Is
Review №6

We had one of our windows break and I called them as soon as possible and they were super helpful! They got us in really quick and even fixed a rock chip in 10-15min. Nice people, great service and local! Highly recommend!

Ka
Review №7

The Technicians make this shop great!!! The gals are a great perk also!

Mi
Review №8

We hired them to install a large tractor door which was one large piece of glass. Reception / scheduling team was friendly. We had a couple minor setbacks which was not their fault. (Missing parts from our vendor) They quickly and professionally took care of everything. Shannon our technician was professional and courteous. All messes were cleaned up and he was excellent at checking to see that I was happy with job completion.Thanks Service Auto Glass!

S
Review №9

GREAT n friendly service.

Ma
Review №10

Very nice people, great prices, and really great work quality thank you all so much😁

Tr
Review №11

Very happy with service auto glass. Guys were very polite, punctual, and were quick workers. I got an appointment right away and they swapped out my windshield in under 30 minutes. It also helps that this was the most competitively priced company I came across in my search. I definitely plan on using them for all my future windshield replacements!

Ph
Review №12

The only thing I can say is that the service technician was very fast and very knowledgeable.

Da
Review №13

If you need any glass, auto or custom- this is definitely the place- the service here had created a customer for life. I came from a referral as well. Came to get glass cut for an art project of mine. EVERYONE I worked with from the lady on the phone, to the ladies in the office, to the gentleman who cut and loaded my glass was exceptional.

Jo
Review №14

Amazing service. Couldnt find anywhere else to repair my window same day, but they pulled through. Both over the phone and in person they were professional, friendly, and helpful. Fair prices. Would definitely go to these guys if I ever have car window troubles again.

Da
Review №15

Best place in Colorado Springs for your glass needs! Over the years Ive had them install auto glass, make auto glass for collector cars and repair damaged home glass. They are terrific. Always friendly and efficient and very competitive on cost. They are my go-to glass people and I know youll be happy with them too!

Br
Review №16

We have been using these guys for over a decade and they have always been there for us. They take care of our small fleet of heating and air-conditioning vans and we couldnt be happier to work with them. From the owner John, to their receptionists and their service techs they are always very professional and polite. Their prices are always very reasonable and their response time is fast. If youre looking for a great glass company with an outstanding small-business customer-oriented attitude I would recommend using these people. Thanks for the many years of 5-Star service!

Co
Review №17

Service Auto Glass is a great company. They always answer their phones, and the receptionists are very friendly and professional. They scheduled us within a few days and got the job done in a timely manner. They left my vehicle nice and clean. I would highly recommend them. I will use them again.

Re
Review №18

Great to work with! Been in town a long time..

Da
Review №19

On time, friendly, professional

St
Review №20

I was very pleased with the quality of workmanship and service provided by Jason. I had a sliding glass door replaced, and he was very thorough in determining the size and type of glass I needed for an exact replacement. This was very important to me because we have an energy star home and want to retain that certification. I couldnt be happier with my experience with Service Auto Glass and Jason, in particular.

St
Review №21

Wonderful service. Very nice people and great prices. Plus if my chip repair speads and fails i get that money back in a windshield replacement. Good deal.

Sh
Review №22

My appointment was for same afternoon that I called. The personnel were friendly and professional. The receptionist helped me with the insurance and then got my Jeep into the shop right away. I waited only a very short time for the repair and the window looks awesome. I will definitely go back for any further rock chip repairs or window replacements.

Br
Review №23

Excellent service and support! The tech came to my home and installed the new windshield without any issues or problems. He was professional and his office assistant was very courteous. The windshield was far cheaper than I expected. Thanks for going the extra mile!

Ji
Review №24

UPDATE: 9-26-16: Greg came out, then let the office know what needed to happen. They set up another day. They called and let me know that Greg was sick and couldnt make it out, so they set up another day for me which was for today between 12 and 4. Well its 6:07 pm and I didnt hear anything from them. I lowered my rating. If possible I would give them less than 1 star. I will be using another company for future glass needs.I had a great experience with Greg the first time he came out. 100% satisfied (5 stars). I requested that he be sent out for my next repair work, Id wait for him. Someone else was sent out (2 hours after they told me they would be there) and I would say I was about maybe 10% satisfied (maybe). I called back and let them know the things were wrong (which were many). This guy did such a bad job that Im surprised he has a job there. Multiple parts around my windshield rattle. One of the moldings on the side was even so loose that it ripped off while I was going down the interstate. When I called and let them know what was wrong, they were nice about it and set up a new date to have Greg come out. If they werent as nice as they were and assigned Greg to come out I would have given them 1 star. My advice is, ALWAYS AND ONLY except Greg for the job. WAIT for him. Hell even explain what hes doing, in terms you can understand and treats you like you are his only customer that day! AMAZING!

La
Review №25

AMAZING SERVICE! I got a confirmation call to let me know exactly when my vehicle would be completed, our new windshield looks amazing and my vehicles floors were even vacuumed!Incredible and firendly customer service!Thank you!HIGHLY RECOMMENDED!

Ta
Review №26

Office staff were awesome and worked together to problem solve a unique mirror repair. I thought my materials would likely be garbage and Service Auto Glass far exceeded my expectations with the repair. The rate was excellent as well, I am 100% pleased and grateful!

Ma
Review №27

Great customer service. Installed my new windshield is less then 30 min .

Ba
Review №28

We have always had very professional service from Service Auto Glass. They have replaced approximately 10 windshields and repaired many others for our company. The lady that answers the phone is always polite and friendly. And the technicians are professional, and on time. I trust this company and highly recommend them.

Ja
Review №29

This is the place to bring your vehicle for auto glass issues. Sons rear power window became dislodged from regulator and track. Took it to them and asked for an estimate. Their estimate came in lower than any other place in COS. They worked with me to effect a repair that was very fair. Their staff is friendly and very flexible. Would very highly recommend.

PK
Review №30

These guys are awesome. Their staff is friendly and very communicative, explained everything to me step by step, and Im THRILLED with the service I received. Highly recommend!

Al
Review №31

Incredible service! I was nervous bringing a new car to just anywhere and Service Auto Glass fully delivered on customer service, quality and product. I will definitely use their service again.

Mo
Review №32

Horrible Service!!! As a customer of theirs for over ten years I was appalled by the service I didnt receive and by the way they spoke to me. First they lose my order and dont call me. Second, they order a new one in and its scratched. third, they dont order a replacement. A month goes by and I am still waiting to get a new windshield. Then the office woman, Linda, tells me they are soooooo busy they are only handling accounts. Why not tell me this in the first place. Why make me wait a month and tell me to go somewhere else. I did go somewhere else and will never be back!!

Cl
Review №33

They took great care of me when two windows of my camper were vandalized. Fast response and their willingness to come to my campsite was greatly appreciated.

Ca
Review №34

Extremely fast and well-priced repair. Very courteous staff. Highly recommended.

ni
Review №35

Awesome service, great price! Lady on the phone is super nice and professional, workers arrived on time and called ahead just like requested, got the job done in record time, left the car clean, all looks great, the installers were very polite and professional - it was a pleasure doing business with Service Auto Glass!

De
Review №36

Fantastic customer service. She got me in the the very next day and provided a tech tl come pick up my vehicle due to the bad weather. They had it installed and waaaaay cheaper compared to what I was going to pay at the dealership and a groupon at cascade. I was sceptical because I got such a good deal, but it was fast, easy, and my windshield looks great!

Mi
Review №37

Very helpful! Highly recommend them!

Mr
Review №38

Amazing service at a amazing price. Total windshield replacement with absolutely no complaints.

Re
Review №39

We Just LOVE Maggie! She is always polite, friendly and efficient!

Pr
Review №40

Ive used them twice, its great being able to make an appointment and have them come out to replace your windshield at your house so you dont have to go wait at a shop for hours.

Sa
Review №41

Unprofessional. Went here on a recommendation, and I will not do that again. Id rather pay more to go somewhere where the employees can communicate with each other and their customers. So many problems that could have been avoided if they just talked with each other rather than talking trash about other employees and businesses.

Al
Review №42

I dropped off a window frame on july 16th. After 3 weeks I called several times but only got voice mail. I went to the shop in person to ask about my order and they started a trace. Told me they would call me that night or in the morning. 2 days later and I am trying to reach them by phone again with no luck.

Ja
Review №43

They are in unwilling to help me!!!!! I have a glass truck clamor and there are saying rust be hind windshield, so my problem they are not wanting to help. So if I get a ticket from our city for crack windshield they will talk to my lawyer!!!!

Ke
Review №44

Friendly knowledge front office people!

PA
Review №45

Called for a quote ... 266. For a 2004 Saturn Vue found prices for $190.

Jo
Review №46

Great shop reasonable prices

sh
Review №47

The best service ever!!!!!!!

Pa
Review №48

Its BOMB

Information
14 Photos
48 Comments
4.4 Rating
  • Address:3629 Betty Dr A, Colorado Springs, CO 80917, United States
  • Site:https://service-auto-glass.com/
  • Phone:+1 719-574-4339
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
  • Shower door shop
  • Window tinting service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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