Great customer service. hard for me to do 5 stars,,This time i say well deserve, I had never done a tune up in my life im what you would call auto illiterate, Just put in the key and drive kinda gal.π So what do i do? Take a course in automecanic. come home and google everything wich i did.π€π€ To late to call repair shops. well they took the time to explain to me what i needed. Besides an electrician and maybe a mecanic πyoutube can only do so muchπ€©The girl there i felt got kind of annoyed, by my lack of knowledge on what i wanted to do and buy. So she went to the back, But the two other 2 employees were of great help.They where very patient and even tried to understand my terminology like that thingy ma bob near the motor ππ€ͺ using youtube to show them the part i was looking for, They supplied me with everything i needed, gave me options, even when they didnt have the size of air filter. The very helpful gentle man found me a cleanig kit wich did the job. I didnt feel unconfortable and like a total duds, for my lack of knowledge and taking up their time. after wards all is well im good for π₯Ά I recommend Advance Auto Parts, 7070 of Co-2 in Commerce City for your auto parts needs.
Well stocked...only one guy at desk but he hustled
Awesome staff they are very helpful with questions I have about what parts I need for my task. Martin is very friendly, I always get great customer service.
The gentleman who helped me with my request was very helpful and patient.
Always friendly. 90% of the time they have the part i am looking for. They give a military discount. Prices are very reasonable.
Good price, quality parts and even better people
DISHONEST and UNCOMMUNICATIVE. So in my neighborhood, UPS drops all packages that weβre not home to receive off at this Advance Auto Parts. My husbandβs Xbox was delivered here since I was unable to receive it at the door. I went to pick it up here, and they told me they hadnβt received my package EVEN THOUGH I had received a delivery notification to this location. I asked if they had my package/a package with my name on it. They repeatedly said NOβ¦ until I spoke to the manager (who was very unprofessional) and only when he ASKED ME WHAT. WAS IN. MY PACKAGE. I told him it was an Xbox and THEN he said βOH yeah we have that!β And he had an employee bring me the package, with my name clearly on the package label, and it was OPENED. I asked why my package was open and if I could see the security footage, and they said no and blamed it all on the UPS. This store is clearly run by dishonest people. Iβm trying to talk to UPS to get to the bottom of this but the lack of cooperation and communication here has blown my mind. Iβm not really the type of leave reviews, but this was unacceptable.
Had a good experience with J.T. who helped me find the right struts for my honda. Very knowledgeable employee. I was pretty upset to see the employees constantly being stressed by their supervisor or manager there. Overall good people
Great friendly staff. Good selection. Helped me find what I needed.
-young man Name (Jesus) helped Me out, with the best solution to my problem. He compares, then does Find a way to research for familiar products, that matches my part. Takes the initiative and time to help me out. Only problem, i dont like Is watching the manager discipline this young man In a very unprofessional way in-front of other customers, while the employer is trying to close up the transaction with his attending customer service. Can this be fixed ? Or am i able to file to a available access number to file for the complain.
Typical auto store overpriced but convenient.
Greatest parts store in town great people quick hands and great service.
Always on top it..Great staff
Very helpful staff first time there going back again
Big meal pretty good
Poor selection of stock, this is the second time that I left without buying anything, they never have what I need. I do have to give credit to the parts man for helping me look for electrical tape. He was very eager to help me out. I ended up getting my tape from Walmart. I live near here and would love to buy what I am looking for from them but they just dont have a lot of choices.
I was refused service because my part couldnt possibly be from the car I said it was from. After I had just taken that part out of my car. I believe they didnt think I knew what I was talking about because Im female. Went to the oreilly across the street and had fantastic service instead. Will never be back.
Great service.
Great team
Had what I needed and friendly cashier.
Good place dont ask for a tool loan they dont do it even tho its posted big af on the window. Id honestly rather go to the orielys a bit down. They know what they doin
Ive managed my shop in commerce city for a few years now and I cant stand the manager here. Ive had to return parts to other advance stores because he says they came from those stores, when this is the only store Ive gotten parts from. The way he treats customers is just disrespectful. Especially in his tone of voice, and how he bosses customers around like they are employees. Ive also never once had this store ask me how they could do better in a business relationship with my shop as a commercial account. I move thousands of dollars a month in parts and they can care less about my business. Orielys down the street is way better.
Had just what I wanted. Fast, friendly service. Martin was very helpful.
They almost always fall short of my expectations.All I expect is people do what they say.
Very efficient service.
Bad experience. Went there to get a 39 long belt and the guy simply told me to go to lowes or home depot in a very rude manner.Not going there ever again
I ask one of the employees if they can check the engine light of my car, and they told me they never have that service π .bad attitude
Ordering online is so easy and they always have my parts ready quickly. Best auto parts place around.
They tested my system and replaced my battery. Ive only had good customer service experiences at Advance Auto Parts. I recommend this parts store to others. Ive gone to several across the state never a problem.
That had the party at a good price plus military discountWinning
Best customer service for auto parts in Commerce City.
Very efficient customer service. Friendly and organized.
To be quite honest Im not a huge Advance Auto Parts fan the company I work for has a commercial account here and I have to say its definitely changed my opinion on them I cant say for all stores but for this one the people are always friendly and willing to help with anything if they dont know an answer to a question they will find it out either by talking to another employee or looking it up or contacting a repair facility they definitely go above and beyond to make sure you have complete 100% customer satisfaction before you walk out those doors
Got some new windshield wiper blades and as always they are helpful and installed them for me while it was snowing
It was ok.
Great customer service and knowledgable staff.
Knowledgeable but lazy
Amazing staff! Friendly, knowledgeable, and efficient! Definitely my location of choice!
Its a good place if they can give you the right parts
Service and knowledge. Friends who you can work with. Told the guy on my second visit, who backed up my first excellent experience and treated me right, that I will write their place up on a review. Unlike some folks who come right out and ask for a Google review, this was my idea. If the car dealers parts and service dept. are rip-offs and the private shops are too expensive for your budget, find some way to do it yourself, when possible.
The workers are rude. I will not be back.
Great people always willing to help when neded.
At the time of my visit the service was fast and friendly. But if you are going to offer a CEL scan at lest print out the codes for them. Would be 5 π but he erased the codes.
Disgusted!!! The cashier was very inappropriate with her behavior and language. Talking about being bisexual and how the parts are sexy and orgasmic. I do not understand how management could allow their employees to conduct business in this manner (Martin Robledo) per Michael. Michael was absolutely professional and very helpful but the other female employee (Grace)was absolutely disgusting. I do also have video to prove this occurred on my visit on 09/04/16 at the Commerce City Advance Auto Parts.
Good friendly people examine you with all your car parked needs
Had everything I needed. Saved me some money on a special on Pennzoil
I always go here. They are always very nice and helpful! They always help me find the right thing I need for my vehicle!!!
Now all I can say is is the people were nice and friendly and I found what I needed
Horrible service, waited for 10 minutes for someone to come from the back to attend me sold me the wrong part and than refused to exchange it even though it was in its original packaging. How do you sell someone the wrong part and then say sorry canβt take it back????? Wonβt be going back here. Better off taking your business to oβreillys or Autozone. Both have better service than this place
Found all the stuff i was lookin for. Hugo did an excellent job of helping us (my niece and I). Definitly worth a look.
I went in to buy the rancho shock for my truck they were very helpful and friendly.I have never done any auto work on any car or truck so I had lots of questions when I was installing them I went back to the store and they were very helpful on answering all my questions I ended up installing my shocks on my own thanks to their help.
Very helpful & patient with me....was not as organized as I should of been but they let me take my time and were nice, friendly, and genuinely happy to help.
Sexst treat women like they dont belong n know nothing
I wish I could just tell her that picture of 3/4 employee standing there looking at me through the window when they should be open during regular business hours another customer just came and went because the door was locked Ive been waiting since 7 a.m. because thats when respectable stores open I guess Im off to Napa you guys dont have to open the store its all rightUPDATE 5 months later commerce city advance is still a sad joke of a store called in a crunch for time to get a transmission filter and gasket he said ok when to get here Ill get that i explained the situation this dipstick and he tells me its just that im kinda busy right now what a sorry excuse for a customer service representative ha Im at auto zone currently never again..
Nice place with helpful & friendly service. Competitive prices too.
In and outπ
These guys were extremely helpful in getn the parts i needed and went above and beyond when i askd a qstn about my malfunctioning convertible top. They couldnt help me but got on the phone and found someone that could. He gave them my name and said to b expecting me. Greats job guys. I really appreciate all ur help. Ur awesome
They generally have what you need, friendly service in and out real quick. They probably are cheaper then other Auto Parts in the area
Very resonable prices.. Loaned all tools needed to change a complicated car battery set up.
Everything in the store was locked so you had to wait for am employee to assist which at times was several minutes until help arrived. To make it worse the car charger and multi outlet i purchased didnt work.
Friendly and really try to help.
Hustled into buying an expensive electric part that cant be returned without being told I couldnt return it then on top of it the store manager said he could return it but wouldnt definitely worse auto parts store in Commerce City possibly worse Advance Auto Parts in Colorado
Got in and out really fast and excellent help!
Good store it has everything you need car related
Great place to buy Auto Parts reasonable prices lots of parking
Did a online order a few days ago. Received my email conformation it was ready and went to pick it up and it hadnt even been pulled. Yet. Had to wait for them and other customers to get my order 2nd time for this to happen
Friendly staff, manager a great person
Called in to see when they open and they answered the phone as i just got here so bye now! Terrible customer service. Rude as hell!
Went in with a check engine light and they got the issue resolved
Great service fast and employees knowledge of their products.
8:05am Sunday. Door still locked. Thankfully Auto Zone is next door. Their doors were open. Buy a clock.
Cheap parts when your on a tight budget.
I give zero πs I repeat do not go to this store they will rip you off and scam you you try to return merchandise you paid cash and have receipt for and they give you only store creditππ ππ« they sell you the wrong part on purpose so they can do this to people I will make sure everybody I know does not shop there big companies like this always want to screw the little people and take their money
Good service a little slow pace
Treated me like I didnt existed. Wouldnt even look toward me. Drive over to the next block autozone maybe they will at least say hi.
Very helpful and pleasant employees.
After coming in in tears from the mistreat at AutoZone a very nice and polite guy i think Dan was super helped me with my battery and all thank you very nice guy that works evenings!!!!!!!
These people always have an attitude, like I owe them something for them working there.
Service was slow. Due to lack of employees being there, But efficient.
Good parts house.
I messed up a order online, this cashier went above and beyond to help me get the right part
Good service nice sales rep
Fast service friendly and clean
Very helpful
Too slow. Not enough stuff
They will match prices
Great service!
Had the lights for my truck I was looking for.
For made mecanics things is perfec!!!!!
Very good service.
Good service, small store.
The tool rental program saved us when we were in a pinch away from home. Store was clean and staff was very friendly.
Got skipped over 3 times before manager came out & said something to counter guys.
Nice car parts?
Poor customer service, employees have no knowledge of cars and the parts. Very young careless individuals
Very helpful
Poor service, unfriendly people start with the store manager(Martin) never I come back to this place
Unknowledgable employees