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Pickles Gap Cycle Shack
286 US-65, Conway, AR 72032, United States
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Pickles Gap Cycle Shack
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Br
Review №1

Awesome people. We were in and out in 20 minutes and on the road on new bike. Very friendly and easy to work with.

Br
Review №2

One day into my cross country trip I was sidelined by a damaged rim and tire. The guys at Pickles Gap Cycle Shack rescued my trip with a replacement wheel and new tire. The service was excellent and they inspected the bike, making sure it was right before putting me back on the road. Made it to Lake Superior thanks to Pickles Gap Cycle Shack.

Ow
Review №3

Good people, nice little shop. Very helpful.

Mi
Review №4

Ive been all over the country,shoped at many motorcycle shop but this is by far the best! Go see Nicole,she is the best in the business.

Bo
Review №5

Went to the gun store side. Good selection. Knowledgeable staff.

Mo
Review №6

Good looking Harley Davidsons and wonderful people. We bought a nice Harley here.

Mi
Review №7

Bought a bike long-distance, sight unseen and couldn’t be happier. Greg and Nicole were helpful, responsive and professional. Top notch customer service. Highly recommended!

To
Review №8

Seems like they dont answer the phones when it is close to close. I couldnt get anyone on the phone after 4pm. I just had a question that would take less than a minute to answer.

Ke
Review №9

Go there for all your motorcycle needs.

Sa
Review №10

Service guy was really nice and did great job on our Harley

sk
Review №11

Hands down the best customer service.

Au
Review №12

Awesome place! The staff was wonderful. They were always kind everytime I inquired on this bike. Took longer for us to make it down than expected. Called and told them we still wanted it. Showed up all the paperwork was already written up, bike was outside washed and ready to go. Was in and out in less than an hour. Definately would buy from them again.

Ad
Review №13

I purchased my first bike (01 Kawasaki Vulcan 750) from here in April 2020. Greg was very helpful and more than accommodating to my requests. It’s a great, local-owned, and customer-satisfaction-oriented business. I refer all my friends here and I will definitely be coming back for a bigger bike in the future.

Ke
Review №14

Greg, Nicole and the entire staff made this the easiest and most pleasant purchase I ever had!From the time I showed up from almost 5 hours away to the time I left I felt like I made new friends.The Harley I bought was everything Greg advertised and more.Thanks so much for everything!Keith

Ru
Review №15

Knowledgeable people

Co
Review №16

Nice place to check out

Li
Review №17

Great place, you have to go meet the great people and they make you feel like family. I tell all my friends and family if they want a great experience and feel comfortable. Thats the place. Oh, and the bikes awesome. Go see them soon. Big smile

Ra
Review №18

I have never bought a big ticket item over the phone without seeing it ..first. But, after working with the staff over the phone my decision became easy to make. I am four hours away and when I arrived to the shop everything was as promised. The staff was just as pleasant as before. Furthermore, the bike looked better than the online pictures. Great service but, I will say this. Once an item is purchased everything on it belongs to the buyer; no matter how small the item being retrieved. ;)

Ri
Review №19

Really good experience.

Ri
Review №20

Do not come here for any service on your motorcycle. People here do not know what they are doing especially Greg who is the worst of all.

En
Review №21

Great people, best service and awesome selection of bikes around!

Mi
Review №22

I have bought two bikes from here. Excellent service, no pressure sales, super friendly staff, and reasonable prices. Super cool bike shop. I would recommend that anyone looking for a bike to check these guys out.

Je
Review №23

Great place to buy or sell a motor cycle. Good pricing on parts and repairs also. They even do in house financing on older or high mileage Harley Davidsons.

Za
Review №24

You can buy guns and aome

Ja
Review №25

Greg is the worst out off all. Do not come here for service since they are all BS

Mi
Review №26

I want to start FANTABULOUS Friday with a review. I went to Pickles Gap Cycle Shack on March 14, 2020 to ONLY inquire about motorcycles that were listed on their website.But first... I was told about this place by my trusted friend whom had work done there and was well pleased. I went to the website and screenshot lots of pictures and shared with friends. I could not believe the prices for this amazing selection of affordable motorcycles. I had ALWAYS believed I could never afford one, so I watched and cheered from the sidelines for my entire adult life pretending to be satisfied...I reviewed every comment that was written on the website and each scroll allowed me to read more about the awesomeness of this place. Not one review was anything other than outstanding. Reviews and word of mouth recommendations are key.Now, back to my personal visit.I only went in to view the inventory and to experience for myself what everyone was saying about this place. Well, IT WAS ALL TRUE. I was greeted by Steve, the salesman. He walked with me and showed each bike I was interested in. He started them up and the sound of the pipes soothed my heart. I was overjoyed each time. He took pictures of me on the bike I almost purchased (posted below). I met Nicole and I was on my way to purchasing my bike. That simple. She was laid back and awesome. I sat and spoke with Mike for almost 40 minutes (only to find out a month later he is the owner). REALLY!!! How cool was that! This is where I believe service went to another level. How often is the owner just sitting in a shop and actually takes out quality time to speak to a customer and it wasnt even about the bike... Just regular, good ole, communication.I was completing paperwork, buying insurance, talking to my bank and Nicole and Greg assisted the entire step of the way. She was even called at home at one time and was able to explain documentation over the phone with step by step instructions. That shows she knows her job very well to be able to complete that task-PUSH UP...Greg took me outside with my motorcycle the next weekend and I actually test drove the bike I purchased the week before. (Did you catch that... I purchased a bike I had not ridden, yet. Thats how amazing this staff is.) I duck walked and became familiar with my bike and I rode for awhile as Greg videos. He sent me the video... We went back in and Mike at the parts counter assisted me with my motorcycle purchase.I was not comfortable riding on the interstate at the time of purchase. I had gone through the Harley-Davidson riding class one week prior to my motorcycle purchase. Greg offered to transport it to my house, if needed. Wow!!! Well, I had a friend that met me at Pickles Gap to ride it from Conway to Little Rock. Greg went in on a day the shop was closed and parked my bike outside for pick up. Totally Cool...Mike has spearheaded my personal repair work at Pickles Gap. I had engine crash bars installed on the front and back of this bike. (Best money spent & added peace of mind.) Mike is a very funny man. I want to thank the team of mechanics that work behind the scenes to securely put those bars on and check my fluid before finishing.I am so excited about this place that I had to share. During that conversation with Greg that I mentioned before, we spoke about the true love of Jesus. Well, that love was felt in this place.I have been enjoying my bike, The Red Stallion. It pleases my soul. Pickles Gap assisted in making my daydreaming-sideline fantasy come true... Thank You Bunches...

Ja
Review №27

Good guys to deal with. Head mechanic is super sharp and parts guy is quick and accurate when locating and obtaining what you need. Owner will do what needs to be done when it comes to doing business with. Been doing business with them for awhile and will continue to do so.

br
Review №28

Customer service is Awesome! Great prices!

K
Review №29

Its a nice place to stop and shop. Friendly people, nice atmosphere, and they keep a good selection of used bikes at very good prices. Theyve got two girls in the sales dept that are easy on the eyes. :-)

ri
Review №30

Great place for parts, service, and to find a bike. Employees are friendly and helpful. The owner is professional but down to earth.

Av
Review №31

Sold me a nice beginner bike. Nothing was wrong with it but usual used bike problems. Looking at their inventory now.

Ra
Review №32

Great place for motor cycle repair, reasonable prices, good inventory of parts, pleasant employees

je
Review №33

Great people! Super clean bikes! They have in-house financing and an outstanding collection of motorcycles

Or
Review №34

The folks at Pickles Gap Cycle Shack are nothing short of professional and kind. I travel all the way from Florida and they were kind enough to load up the bike for me on my truck. Trustworthy and kind, great combo for great business. Thank you guys!

J.
Review №35

Very straight forward buying experience. Refreshing lack of BS. If I am ever in the market for another used motorcycle, they will be my first stop.

dy
Review №36

Great place to buy a bike. Greg is very knowledgeable and fair. I arranged to come up from Hot Springs and test ride a bike but it had already sold when I got there. Greg offered me a similar one at a decent price. After test riding I noticed the front tire had dry rot so he had a new one on in a half an hour and I was on my way & very satisfied.Hes also very knowledgeable about the classic bikes; (Greg, Im the KZ1000 guy).I also I have to be shallow and mention the young lady that works there is very easy on the eyes and makes the experience all the more enjoyable😁.Definitely would buy here again!-D.T. Burns

Jo
Review №37

Great shop. Fixed a bike on the spot. Had a minor tire problem, called them and arrived and didnt have to wait. They fixed it quick and we were on our way. Would certainly do business here again. Nice folks!

Ma
Review №38

This is the only place that Ill take my bike. If you dont get along with Mark, you just dont like people period. Great guys that really go above and beyond to help. Hell, every now and then Ill go down to PGCS just to say hello.

Ro
Review №39

My family has had the pleasure of doing business with this shop for a few years now. Great to see a small local business growing so quickly while maintaining that welcome home atmosphere. This is the go to place for your Cycle needs.

Ro
Review №40

Awesome, they were very professional...I will recommend them to all my friends..why heck, I would recommend them to my enemies !

Ha
Review №41

I really like this place great selection of bikes great prices the staff are knowledgeable and ready to help a place I would buy from and recommend

Cl
Review №42

Nice folks got some nice bikes for sell good parts dept. and service

Br
Review №43

Im hoping the reviews are right. You can use another customer right?

Ta
Review №44

Straight forward solid deal. before buying private party, come by here first.

Mi
Review №45

Good folks

Bo
Review №46

I got a really nice Daytona modular helmet at Pickles for a good price. Lots of nice motorcycles there too.

To
Review №47

When I was experiencing difficulties on a long trip they put what they were doing on hold and assisted me, so I could continue. Outstanding service to the customer!

D.
Review №48

Purchase a 99 Sporter; worked out a good deal, no problems.

Da
Review №49

They were excelent

Ja
Review №50

Very cool used motorcycles I havent bought one but seems to be good bikes in good condition great place to look for used Harley Davidson bikes.

Th
Review №51

Great customer service

an
Review №52

These people have been the greatest i have ever delt with on purchasing a bike. they even helped when the government shut down.

Co
Review №53

Super nice people..They make you feel welcome

Ge
Review №54

Greg is super good people. Stop in to see him, you will be glad you did!

kj
Review №55

Just bought a goldwing very very good service and friendly people

Ja
Review №56

Great people, best customer service around!!

Ta
Review №57

Had a misunderstanding with the guys at first but got it cleared up. Great group to work with.

Ca
Review №58

Awesome staff, great selections and service

Jo
Review №59

Owner and staff extremely friendly and helpful

Sh
Review №60

Great service! Thanks for the T-shirt shirt

Tr
Review №61

Great staff

Ne
Review №62

Very pleased, great experience..

Za
Review №63

Told me they wouldnt install tires I brought them.

Ja
Review №64

The only place to go for any of your motorcycle needs!!!

Ja
Review №65

They are very courteous.

Ke
Review №66

Great place to do business

Ch
Review №67

Mark is always helpful and friendly

Je
Review №68

Bought a good car from him

Ha
Review №69

Friendly and they have prices that with in reason not off the wall

Ru
Review №70

Amazing place

Sk
Review №71

Great folks to deal with!!!

da
Review №72

Bad ass stuff

Je
Review №73

Verify before you buy!

Pa
Review №74

Awsome

As
Review №75

Very rude over the phone

Jo
Review №76

Great motorcycles

da
Review №77

Great location.

Br
Review №78

Verify before buying.

Ma
Review №79

Awesome

Information
36 Photos
79 Comments
4.6 Rating
  • Address:286 US-65, Conway, AR 72032, United States
  • Site:http://picklesgapcycleshack.com/
  • Phone:+1 501-327-2459
Categories
  • Motorcycle dealer
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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