Super friendly and helpful staff. I had one woman put a screen protector on my phone perfectly. Then another woman helped me fix my phone so that I could use my data plan. I completely forgot to ask their names but I definitely recommend them.

Cellular Accessories is a top-notch business to get all your electronics back to working brand new. They fix my PS4 in a timely matter at a reasonable price. My PS4 is running like it’s brand new again. They communicated with me every day on where they are at with the process. Highly recommend if you need something fixed, give these guys a call. Thank you again!

The employee was very helpful. Helped me to find what I needed.Their price are a little high for what they are.Next time I will order online for half the price and only wait 2 to 4 days. Rather then paying a high price for an aftermarket product.

They were extremely helpful. I left there completely satisfied with their service and prices.... hard to find...hope they are successful...

I love this store the employees are always helpful and patient with helping me in any phone needs or questions I have! Great selection of phone cases as well. Thank yall for the great experience. I will definitely be a return customer ❤

Awesome friendly employees. They are my number one for cell phones and accessories and tablets

Always get great service and 9 times out of 10 theres a crazy customer having a temper tantrum. So....awesome service and you get a show while you wait! But seriously...the employees are great with the patience of a saint.

Hadley helped me my new service on my phone and to find the best plan for me! I also love their new store

We was very welcomed from the time I walked into the door. There costumer service was absolutely great. Much recommended go check them out!!

Bought phone accessories, top notch assistance from staff.

Very knowledgeable staff. Best place to get any cell phone or computer repaired. Huge selection of cell phone accessories and amazing new location by Ollies across from TJ Maxx.

Monica was outstanding and caring and went went above and beyond what was expected of her. She made me feel comfortable and answered all my questions with ease and confidence. I’m in my 60’s and she is 18 and she treated me as an an equal, not an “old woman”🤣. She was absolutely precious, as well as professional I can’t say enough about her.Tiffany was wonderful as well. She paired my phone to my car. She also treated me as an an equal, and answered all my questions with patience and knindness.I have dealt with Cellular Accessories for many years, but this was by far my best experience yet!

Love my case n pop socket I got from here. I also love the pricing

A lil too pricey with the repairs but they did a great job fixing a broke screen and it’s cool they have lifetime replacement when you buy the screen protector for like $25.

Nice people, quick service, cost is right!!

Great place! My sim tray for my Samsung Galaxy S8 broke & I bought a new one there for $10 unfortunately I couldnt replace the sim tray cuz half of the old one was stuck in my phone. They took my phone apart, fixed it & returned it to me like new for only $30!!

Friendly staff very helpful

They are so awesome and helpful!!!!Cant say enough good things 😉 about the people that work there. I have done business with them for years and love the atmosphere as well. Any questions you have For to them.

Real nice people. Real great prices. As someone who manages to mess up their phone as much as me I can always rely on them to get it up and running in no time. 10/10 experience each of the three times I’ve brought in my device.

Hadley is very kind and helpful and I suggest that everyone come here. Way more helpful than Verizon!!

Each and every time I have gone to this store they have been friendly, professional and great to deal with. I have purchased phones, had phones repaired, purchased phone accessories and phone plans and have been greatly satisfied each and every time. I would highly recommend this store for your cellular or electronic needs!

The worst service I have ever had. Brought my phone in at 9am to have a repair done. Was told it would be done in 2hrs. I come back 2hrs later and was told the guy that fixes them hadnt made it in yet but should be there any minute and once he got there it would only take 15 to 20mins to repair. Okay, fine so I left and came back 30 later. The guy had finally made it but said he hadnt started on it yet and it would be another 30mins to fix. I had to go out of town so I couldnt wait any longer. To wrap up, wasted half a day here in town while waiting on a simple repair that could be done in 30mins. I highly recommend not wasting your time here.

Hadley and Monica are so wonderful! They helped me port my phone number over to a new service and pick out a new case! Ill definitely be back!

The only place to get cases and etc for your phone. Theyll even put your cell in a case and put on the screen protector.

We stopped by after receiving and activating our new phone service, needing cases and screen protectors. Upon pulling up we tried the door (thinking it said open until 8:00) and saw they closed at 6:00. The owners let us in (7:20) and let us pick out cases and put them and the screen protectors on for us. Wonderful experience. Would definitely recommend. (:

I really appreciate all the help Casey and Monica gave me. Excellent. 5 stars

They are so helpful

The people are always nice and fast and phones are priced fairly.

Very nice people know what they are talking about

Casey hadley and monica were very helpful they always do a great job i will definitely be back!

I read Destiny Franklins review and I don’t even know that girl but I was in the store that day and didn’t hear anyone be rude to her. I actually thought the sales girl was being nice! Me personally I have never had any problems with this store and I’ve been going there and recommending friends for well over a year now. Neither me or my buddies have had any issues.

If i could give 0 stars i so would. I came in to get my screen replaced and they kept breaking parts on my phone and having to order them. I understand accidents happen but thats not the point. Sure they finally fixed it after the 3rd time of me bringing it to them. They also say they are going to call me but never did. I had to call them or come in the store to get info about my phone or parts for my phone. But the rude customer service has made me want to never return and never will.Update: Just to add more info... I just bought this brand new from LG not even 2 months ago and even after the glass was broke everything still worked just fine. My phone was not held together with tape, I had tape covering the bottom so they didnt cut their fingers. But after they worked on it then things started not working on it. I really wish I would have read the reviews before going here. Waste of money and time. All I have left to say is read the reviews before going here and I honestly dont think anyone should come here and risk their phones becoming worse. Scam artists

Great service, Casey was very polite and helpful! Just great staff and a good atmosphere. Would definitely recommend!

Very friendly and efficient service very nice people always provide great service by Monica & Hadley they always do a great job

Employees were rude. Talking on the phone in the middle of us asking a question.

Monica was very nice and polite she really does great with costumer.

These people are amazing!!! I am technically handicapped ( major understatement). They have fixed my problem more than once! Monica is brilliant!!!! So is Casey!! If I could I’d give both of them 10 stars!

Good overall experience... got our kids two tablets. They were informative and helped us decide what was best for our family dynamics.Friendly, polite, and professionalWill most definitely go back!!Thank you Cellular Accessories!!

The ladies of Cellular Accessories are fantastic! They were more than willing to help me with an issue that I had with Page Plus cellular. They definitely went above what they were required to do. Customer service like that is key!

Workers are helpful and always know the answers you need before making a purchase.

I love the customer service I receive from Hadley key. She help answer all my questions that I had and help shopping easier

I bought a screen protector from them and they installed it on Oct 3rd. It came off in a couple places. One I fixed, the other I couldnt. I went there today Oct 9th and told them. They said they didnt warranty their screen protectors. It was less than a week old mind you. They offered to sell me another for half off but I refused and went to a real cell phone store that stands behind their products and bought one.

Very good place

They are so helpful I was having problems with my grandsons tablet and they had it fixed in no time. Most definitely the best place in town hands down.

Great store great people!! Hands down my favorite business.

They are AMAZING! Went above and beyond to help me fix my phone that was not working correctly. Very nice! Highly recommend 🙂

Awesome service! I had them repair two of my phones, and they were so helpful and informative. I recommend Cellular Accessories for all your mobile phone needs.

Wonderful service from Monica and Casey very kind people best service in town

A GREAT BUNCH OF PEOPLE THAT TREAT YOU LIKE FAMILY AND ALL YOU NEED FOR YOUR CELLULAR ACESSORIES PROUD TO CALL THEM MY FRIENDS

Fast and friendly service. Thank you for going out of your way to get my phone fixed.

They were very helpful and really nice to me.... they have a very clean place and good deals

Awesome customer service! Always pleasant and helpful. I have never received bad service or product from this store!!!

The technician at this store is horrible. They refused to correctly repair my daughter’s XR after they repaired the back incorrectly by leaving the waterproof seal out. They did agree to initially do the repair they messed up only if she she edited her initial review from 1 Star. When she agreed to do so and edited the review they refused service. This store is incompetent and very rude. I was with her during this transaction and was appalled by the service this store offers. We had to take the phone to another store to get the repair corrected from their negligence. Find a different repair store, this one is a lot of hassle with shabby work.Update: in response to the review below... I was in the store with Destiny for the repair during the drop off and the pick up. The technician wouldn’t even come out. He communicated through a walkie talkie to the young lady up front while refusing to do the repair they had been paid to do.This review is for consumer information and customers to make a decision to use their services or not. I wish we would have researched this store read all the other google reviews before we allowed them to do work on her phone. We have now had to pay more money for another technician to repair this stores mistake, that was confirmed by the other technician as a “bad repair.”

A recommendation for me & my coworkers when we want people to get their phones protected!

Very customer friendly. My dad has a Samsung Galaxy Luna which is an older model phone. We had been to three different places to find a phone case but hadnt found one until we went to Cellular Accessories. They looked for quite awhile and did finally find a case that fit. They didnt have to do all that work but they did and were very friendly and helpful throughout the experience. So thats a five star experience in my book!

Everyone we talked to at the Cookeville store was polite and professional they did not try to up sale to get more money we told them what we wanted and they helped us get exactly what we needed and we will to go there for anything cellular as along as they do that. We would highly recommended Cookeville cellular accessories

I was sold a screen protector and the rep didnt tell me that I couldnt use the fingerprint recognition with the protector on. I spent $15-20 on the screen protector and feel like I should have been told before I bought the protector that it would make using the fingerprint recognition impossible. When I called they didnt care!!!

I have to say it was pretty bad i give them my phone to fix the broken glass cover on the back of it and after i got it back the phone restarts every 5 minutes. They also tried to imply that i caused this even though the phone worked fine before hand.

I will never go back. I had 2 displays put in 2 phones costing $420 total. Both of them went out a day apart 4 month later, and they wouldnt warranty them. I had back glass put in one too, the day I got it, it wasnt stuck down properly, had to take it back and they re-glued it. It held for a couple weeks then shattered by itself. I took it back again and they say the battery is swollen. It technically wasnt their fault, but should have been addressed when they put the back glass on the first time. At that point I was tired of giving them my time and money.These people charge you out the butt to put in cheap parts. Go somewhere else.

Nice helpful people.

Great people and great experience, I will definitely do business with them again soon.

I highly recommend Cellular Accessories, they’re very helpful and customer friendly I wasn’t able to get into my phone, and they fixed it and very great prices as well.

This is the worst place to ever go to have a phone fixed or to buy one. My husband dropped his phone and it shattered so we took it here to get fixed and Charlie,one of the so called owners said he would fix it for $230 so we thought with it being a newer model phone that it sounded reasonable. Well then he calls us and tells us that all kinds of other things are wrong with it and its gonna cost more. We run a small retail store and he seen that we had commercial pressure washers and said hed fix it all for the pressure washer and him give us $150. The pressure washer retailed for $1100 but we agreed cause our business is mainly Internet based. We had to have it. He called us later on that day and said it was done. Well the camera didnt work and it was always freezing. Took it to battery and bulbs and he looked at it and he said there was flip face phone parts in it and cardboard and it was glued back together. This is the worst business Ive ever been to. Now I see why they are rated so low. I recommend Batteries & Bulbs to get your phone fixed and dont buy out of here either the prices are outrageous. Charlie is nothing but a Rip off and liar. Hell get whats coming to him one day for all the bad hes done. You cant do hard working people like this and expect them to want to come back. Ill never be back. And all of the employees are the rudest people Ive ever met. And now today August 31st. Charlie has just called and threatened to kill me and my husband. Said hes going to lock us in our own store and torture and kill both of us. We take a baby to work with us so if he shows up Ill have no choice but to call the police. I cant believe how professional he is. That whole business is a joke.

Took my Galaxy in to get it repaired because I had gotten it wet and it had quit working. Assumed a new screen or worse. Left it for evaluation got a call back the next morning saying my phone was ready. I asked the price. To my amazement they said it would just be the the $20 eval fee because the tech had found the moisture and dried and cleaned it and no further charges. The staff was friendly and professional but above all they were honest and now have a loyal customer in the future. They had a great selection of cases of which my phone left in one of them.

These guys are great gave me the best screen protector and went the extra mile make sure it was perfect!! Highly recommend them

Very pleased with service. I love it because its so convinient way faster and better customer service than verizon store which i hate going to. I thought there was no hope for my phone and it looked like new after repair.They had all the parts in stock and they even fixed my mess of a laptop. These guys do it all. And they have a huge selection of cases the girl helped me find the right one for my rugged needs.

While the employees were friendly and polite, the service was less than adequate. I took my phone in to have the screen replaced and not only did they have to keep changing how long it was going to take (from just a couple of hours to overnight), the screen they put on my phone is different from the manufacturer and obviously cheap. The finger scanner button is not set correctly and I the touch screen does not work correctly. It was better with a cracked screen. I will not be using them again for screen repair.

I took my brand new phone there to get the screen replaced. When I got it back, not even an hour later the screen starts glitching and blinking black. I took it back the next day and they looked at it, kept it over night, and “fixed it.” Charged me $105 just to break my phone even more.

Done a great job helping me

Very disapointed with the ManagerElectronic Express had recommended them to us after I bought my daughter a tablet . We went down the first time to have a very sweet and helpful employee look it up and said she would order one as they were out and actually needed to order some for their inventory. We left our name and number and waited for them to call. Went back in a week later I had my daughter run in to check and there were two women at the counter they said if she hadnt paid for it in advance they would not have ordered it. She came out confused and didnt understand why the woman was upset with her over it. I then went in and there were two women there and I asked again to find out what we needed to do. The Manager then said I can look for your name but you should have paid for it she was irritated and pulled out two boxes of call back numbers she had there were alot of numbers on different papers in these boxes so apparently looked like there were not many followups done. I said it was ok I would find one somewhere else. She did come out of the store and said I am the manager and at this point maybe realized how she acted towards us but no real remorse. I have owned several businesses and managed several. The customer should be treated with respect and resolving an issue or letting us order with payment would have been great if she hadnt been rude. I will not shop there again customers should be treated with respect and you need a new manager.....

Love the service, the friendliness and the low prices for awesome products. I would definitely recommend going there for all your cellular needs.

I have had work done there several times on different items, always fixed right and most of the time same day. Wouldnt go anywhere else.

Solid place I have been coming here for years and have never had a problem they have always taken care of me whenever I cracked a screen or needed a new phone for a good price this was the place I went and always walke out the door happier than I came in!!!!

Bad customer service and they say one thing and dont do what they say the do.

Great service, love that you put the screen protectors on!

It was a great place, very friendly and helpful, had everything you need....

Bought a phone for 275.00. Two weeks later went to trade it in to get in store credit on my next purchase, and the tech offered me 50 bucks for my phone and a galaxy gear s2 smart watch. 😊🤣😂🤣 I wont buy another phone from this place, apparently they lose their value as soon as u recieve ur receipt. Lmao

Very friendly and helpful. Great prices.

I LOVE THIS CELLULAR ACCESSORIES!!! They are really nice and they fixed my Iphone 6 less than an hour. I recommend everyone to go to Cellular Accessories, they are the best.

The lady is really very helpful

Got a cracked screen fixed there. The replacement went totally out after 26 days. We took it to be replaced again and they said it would be another $65 dollars plus whatever else was wrong.Updated**After getting a super sarcastic call back from whom I assume to be the owner I was offered a begrudgingly sincere second chance to fix the phone. We took it back, 3 additional days later we got the phone we initially paid to have fixed. A lot of extra trouble and attitude for the price but we did get a fixed product. Probably wont go back.

The Guy that repairs the cells phone obviously dont want to make any money or just dont care about customer satisfaction. He would not even talk to me about the problem I was having with my cell phone, after being told it was fixable. He informed the ladies that were working up front to tell me non-useful information. I ask four times to talk to him and he refused to talk to me, which at that point made me feel as if he was to sorry to put any effort in helping me. Therefore I will take my business else where.

They were pretty helpful.. always busy and pretty good with pricing! I shattered my phone and it looks good as new!

Very nice people set up my phone no charge Thank you

They have the best prices and all of the staff is friendly!

The only place ive found in cville that sells a replacement Samsung Adaptive rapid charging wall piece when your friends accidentally steal yours. 🤜🤷‍♂️

DO NOT GO HERE. They stole my Sim card out of my phone and refuse to replace it! They are thieves, ad my phone is worse than when it went in. The people that work up front overcharge you because they are not trained well enough to know what to charge you. I posted a review on Facebook and they blocked me because they dont want truthful reviews. I will be filing a police report since they think its okay to steal from customers.

Hadley is so helpful

Very friendly and incredibly helpful! Love the staff!

My phone was in worse shape after they fixed it scam avoid

Paid $650 for a new iPhone 6 Plus only to find out months later (when it quits working, taking calls, receiving messages, etc .) That I was sold a blacklisted phone that’s been reported as non payment or stolen! So now I have a useless $650 brick, that they refuse to return any of my money or give me trade credit!

Dont get your screen fixed here. 1/2 of my screen is discolored at random times and they did nothing to fix.

Great prices, lots to choose from.Nice professional staff!

I went in and asked if they could fix my ipod and they said yes and It was 85 I thought that was good well when I got it back you can see under the screen and where there was pose to be a screw there wasnt and then in 2 days it broke like shattered and I went to get it fixed at batteries + bulbs and they called me and asked if it had ever been worked on before and I said yes by cellular accessories and he said that the screen was glued onto the back and that there was no way to fix it and then I already had a case from there and it broke the next day I got it from cellular accessories I would not recommend this store at all

Ive gotten many phones from here and they always worked never had any problems with them! The staff is always helpful!

Very helpful and friendly staff, not to mention the great service at a great price!

I was looking to purchase a Samsung Galaxy s6. I noticed they were selling a samsung galaxy note 4 and the s6. The s6 was $ 450.00 and the note was $400.00. I purchased the s6 for $400.00. The next day the phone was having issues so I went to exchange it for the note 4. The guy behind the wall said that if I wanted to exchange it, I would have to pay an additional $50.00 for the note 4. Keep in mind the note 4 was only $400.00. I was bs and sold a bad phone. BUYERS BEWARE IF YOU BUY FROM THEME EXCEPT TO BE SCREWED!I will never do business with them again and my references will be harsh.

Absolutely terrible service, stay away from this place at all cost.

I purchased a screen protector a couple of weeks ago and its already falling off. I called and all they could say was Sorry.

Great attention, associate are excellent.