user
Cricket Wireless Authorized Retailer
889 S Jefferson Ave, Cookeville, TN 38501, United States
Appearance
Cricket Wireless Authorized Retailer
Comments
Ja
Review №1

So far the service has been Great. Better than I thought it would be. This just goes to show, dont knock something before you try it!!

Li
Review №2

Oh my gosh they were amazing. I was with my adopted daughter and she was bringing her phone from my account with spectrum to her own account., and these girls were so awesome. They were uplifting and fun to be around made you wish you worked with them. The 3 girls together seemed to get along and seems like they could be best friends. They had the right chemistry to be a great team

Ri
Review №3

Great service, friendly and helpful.$50.00 unlimited everything and better service than some providers in this area. The only drawback is that service is not good in Gainesboro, its good everywhere else though.

To
Review №4

The girls there were very helpful and polite. Thank you very much for making it effortless.

Ch
Review №5

The ladies at this place are always helpful and friendly

An
Review №6

Very welcoming store,with polite employees.

Me
Review №7

They dont have the phone we wanted but the customer service was excellent. The guy was friendly and helpful.

Da
Review №8

Devices with port in Program were less than ideal

An
Review №9

Ever since moving back to this area, I have not had good experiences with local store. I like the service but not this store. Some of the employees are really rude.

Sh
Review №10

I absolutely love cricket! Any time I have been in the store I receive awesome customer service! Plus cricket has the best service I have used.

De
Review №11

Took 3 attempts at 3 stores to get someone who knew what they were doing. Needed my husbands phone added to my account. 1st store said it was taken care of however no it wasnt. The 2 store disconnected it. Then finally the young gentleman working here understood what we needed & was able to take care of it no problem. He was wonderful. Need more people like him.

Ke
Review №12

Very rude to me on the phone so I hung up

Sh
Review №13

I bought a phone from someone who bought it from cricket. I put a staight talk sim card in it and found out that it was locked. The phone is 2 years old. Very nice phone. Cricket can NOT unlock it. What a waste. I have been to two cricket stores. No luck.

Am
Review №14

Horrible customer service stay away

Er
Review №15

Always a great visit and great employees willing to help.

Ja
Review №16

I will drive to this store anytime for my cricket needs the staff is very knowledgeable and helpful unlike the employees at McMinnville store who spend more time on personal calls then a line of customers

Da
Review №17

Excellent experience. Very friendly staff.

Da
Review №18

Good plans for prepaid. Already have AT&T, so wont work for me.

Jo
Review №19

The fella I dealt with was very knowledgeable and served the customer well.

Je
Review №20

Very polite and helpful tks ladies for your courtesy........

Jo
Review №21

Fast and helpful staff without the b.s. all my questions were answered easy to understand

Je
Review №22

Good

ni
Review №23

Staff was very helpful & kind. Thanks yall : )

Ga
Review №24

Called at noon and asked what time they closed because it is a holdiay and the lady on the phone told me 3pm. I could not find a ride so i walked 2 miles to get there with time to get a new phone and when i finally got there at 230pm they were closed. Very upset now i have to walk back without anything to show for it.

Ca
Review №25

Reliable service, affordable

Al
Review №26

Good service just a long wait

mi
Review №27

Love them

Le
Review №28

Help when you need it.

Information
6 Photos
28 Comments
4.2 Rating
  • Address:889 S Jefferson Ave, Cookeville, TN 38501, United States
  • Site:https://cricketwireless.com/stores/ll/US/TN/Cookeville/889-S-Jefferson-Ave
  • Phone:+1 931-854-0662
Categories
  • Cell phone store
Working hours
  • Monday:1–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations