Me and my girlfriend spent 2-3 days getting the run around with AT&T and finally decided to just go give Verizon a try and it turned out to be the best decision we could’ve made. The employees that helped us were extremely friendly and knowledgeable and they were even able to give us a better deal than AT&T. I’m so glad we decided to give Verizon a try. They just gained 2 new and happy customers.
I give my experience a definite 5 star! Shanna was the only one working at the time and she did a very great job doing so! A total of 6 customers in all were in there and she handled it so well! She made sure we got the best deal and our eligible upgrades! Ask for her when you go!! Thank you, Shanna!!
Very good costumer service they answered all the questions I had. Me and my husband was served very well and helped pick out a good phone. The only problem I have is I wished this was a full Verizon store and not a retailer because I didnt get the first time sign on costumer discount so that kinda sucked but other than that Im pretty happy with the phone I got to get.
The staff said hello as soon as I walked in. The wait was about ten minutes as they were seeing other customers. The young lady had a quick response to all my questions. She settled my concerns really quick. My entire visit was excellent. Thanks!
Russell was friendly, courteous and informative. He also let me know my charger had a warranty with his store and with the manufacturer. I appreciate quality customer service like this.
I had a great experience with Andrew at your Corinth MS store! I was treated with respect.
Did a very good job at setting up my upgrade. Quick, smooth and professional
For 5 years cellular service with at&t. Well i went to my at&t store in corinth to switch over my phone to prepaid account. The response i got after being greeted at the front entrance to the at&t store by a sales associate was at&t no longer was doing prepaid service and everything prepaid is being routed to cricket cellular in corinth ms.so i decided to go to Verizon which was right next door from at&t.I was greeted by a Verizon sales associate named Andrew,who was very professional and courteous, helpful and patient as well as very professional.He walked me through and explained everything in great detail and very clear.it i explained my situation to andrew it took him less than 10 minutes to switch me to Verizon, wow Verizon customer service number one hands down thank andrew i will be a loyal customer.
Very good her customer service was excellent thank you Shanna for your help in making it easy to decide on all of my options smooth transition Thank you
The best people to help get the job done fast and easy. They are very helpful and friendly people.
Andrew was amazing! He was willing to go above and beyond what is the norm to make sure I got everything I needed and he is very personable and easy to talk to. I will definitely be back to see him! Did I mention that he opened everything and showed me how to use the items and made sure everything was in working order before I left the store. Thanks Andrew😁
I greeted very nicely by all 3 employees in the store as I walked in. Shanna immediately asked my needs . When I explained she was very eager to help with my problems. When she was unable to answer my question she gave me info on whom to contact for help. Then she was very helpful at getting my new device and setting it all up.
I went to Verizon looking for a cover for my new iPad Air. They did not have any in stock but Shanna offered to order one for me that would be delivered to my home within 2-3 business days. She took very good care of me, very prompt and courteous.
Jen was awesome. Whole staff was friendly and knowledgeable.Got a new phone, helped me get what I needed without trying to push me towards something I didn’t want. Checked stock at other stores even though it meant someone else might get the sale.Bought from them and am happy with my purchase. Helped me get set up, installed my screen protector for me, and waited to make sure everything was downloaded and working from my old one.Always appreciate going to a local store with good people working.
Shanna pennington was our sales girl and she took very good care of us and answered all our questions and saved us some money..great experience and very professional..
Amber has been my sales representative for years now. She is the sweetest girl and the most knowledgeable representative. If anyone needs any wireless help go see her. Thanks amber for all the help over the years!
Andrew was amazing. Truly went above and beyond to help me buy my mom a new phone for her birthday. He quick and efficiently set everything up and transferred all of her data from her old phone. Andrew even patiently helped her pick out and a case and installed screen protector for her new phone. He has excellent customer service and communication skills. I’d rate him 20/5 stars if I could!!
Pretty great folks over there. They are extremely helpful and friendly. They are also knowledgeable about all of their products as well as different Internet features.
Jen was great and stayed over to help me with everything. Super gal. Great service
The staff went beyond to fix the problem we were having. Thanks
Shanna was great. Quick anefficient.
Andrew was so wonderful. He helped me through out my visit from the moment I walked in to when I left. Definitely a 10+
Everybody was so nice and had the best customer service with getting me a new phone.
Andrew at the Corinth Russell Cellular Verizon store solved my problems on 11OCT20 to set me up with a new Galaxy S20. Very fast service; Andrew can multi-task! Andrew switched all items over from the old phone that crashed. Management needs to keep Andrew at that store with all honor, praise, and award. Im very pleased with my new purchase!
Great customer service. Very knowledgable.
Jen was very helpful. She was very respectful and worked very hard to help others while setting me up today. The store was very clean and professional.
Very kind worker no problems and alot of help with transferring my number
Jen was very patient with me. I have zero tech knowledge and she was a big help!
Andrew was awesome!! We got new phones and we went out of his way to make sure we had everything we needed...
Andrew was AWESOME! We had to wait a few minutes because the store was so busy.. I listened to him help others and really cared about their concerns. Mistakes he didn’t even make. When’ he got to us he took time to answer all of our questions and help set up my devices! He did not make me feel rushed even though there was a line of folks after me. This place is consistent. It’s like this every time. Won’t do business with anyone else!
Jennifer was so helpful could not ask for better service
Amazing customer service one girl went out of her way to get me a Google pixel 4 XL even to the point of driving to meet up with someone to get it. She was absolutely great. Also when I picked it up from the store a guy helped me set it all up and he as well had great customer service. I was shocked by this store I am not use to such great customer service.
I had a great experience buying my Note 20 from Russells!
Lauren is always on top of her game. Always courteous, knowledgeable, and willing to resolve all issues
They whole staff was amazing. Theyre very patient and are more than willing to break the nuances of your bill down for you.
Best experience ever buying a phone and talking with Andrew amber and the new guy (sorry I failed to get your name but you know who you are lol) was also fun thanks guys and gals for the awesome help today we appreciate it very much!!!
Good service
We had to visit the Corinth Verizon store to get a replacement iPhone as my wife took in in the lake with her while water skiing. Amber was awesome - she looked up our account, used the replacement insurance, and we got a new phone the next day. Best of all, Amber looked over our billing statements and moved us to a more cost effective (cheaper) plan. Cant say enough good about Russell and Amber.
Very knowledgeable about the phone we got and was able to transfer everything to new phone with no problém. Very eager to help us with our deçision. Will visit them again if I have any problems.
Best customer service 😁
Amazing service and very nice people makes you feel very welcome while you are there
At first it was really good and now I can have 5 bars of 4g LTE and cant even Google something... 70 $ for service and cant do nothing
In this day and time it was refreshing to find a business that still believes in true customer service and pleasant attitudes toward customers. Andrew and Amber were absolutely great to work with. I will definitely be back to Russell Cellular.
Amber was primarily the reason we chose Verizon over other carriers.👍
Great people there. Always taking time to help with any questions. I prefer to go there.
My phone died as I was traveling and Russell Cellular came to my rescue! These guys know what theyre doing
Very helpful
Went into store to inquire about several products. All my questions were answered. Enjoyed talking with staff. I found them to be very knowledgeable.
Service is great. Reps are fantastic up to speed on the service as well as the devices and systems. Highly recommend them Ive been with verizon for over a year and intend on being there for many more to come thanks Brussels for your kindness.
I use straight talk. Went to discuss a business phone and internet. I cant believe folks actually pay them all that money for garbage service!
Amber C. was pleasant and very professional. She went beyond to answer all my questions.
We sat for almost an hour. While the employee laughed with two customers and played with their phones. We were there to purchase a phone she never acknowledged us or offered to help us. As we got up to leave she ran out and locked the door Back to AT &T for us!
AWESOME CUSTOMER SERVICE
Very helpful.
Great customer service!
Lauren was fantastic and so much help. Good service is so hard to find these days but they have it.
Great fast Service and very Helpful!!!!
The staff is kind and welcoming and they really know their stuff when it comes to wireless solutions!
Very friendly and personalized service.
Lauren was great help. Took time to fix and explain.
Friendly and knowledgeable sales reps. Very honest and forthcoming with pricing and bill explaination.
Very helpful Andrew and staff very patient
Very nice 👍
Employee was very helpful
Excellent service
Very helpful and nice.
I like store but charged extra for cash instead of card an I hate this but overall love this store
Do not like verizion
Friendly service.
Very helpful
Best deals in town
Very good