I dont know how these stores stay in business. One worker tied up. You wait 20 minutes just to ask a question. If someone is trading equipment the rest of customers sit and wait. Trade in computer always down no one cares. You immediately think to yourself what is the value of a store versus online . Stores are going out fast. No value add.

Workers here directed me toward an Xbox microphone that is absolutely the best mic I have EVER had.. very helpful and informative... great experience all the way around

Went into the store to buy a PlayStation 4 was talked into buying a PlayStation 4 bundle because that is the only way they would sell it to me the owner of the store came in while I was asking a question about the game stipulations and he told me to pick up whatever game I wanted on the shelf because its Christmas when I went to the register the cashier said he had to call the owner the owner then tells the cashier on the phone that I would have to be charged regular price which is get any four games under $14.99 in the bundle there are no games available for that price so he told me I could pay the upsell of the. such shoddy customer service very shady customer service during the Christmas season on a working family during this pandemic they should be ashamed of themselves. I left the store with no PlayStation 4 because they would not sell it to me singly even though they did not have the games in stock to go with the deal that they were making you do

Kyle was very helpful. Fast friendly service. Selection needs improvement....... But it is just after Christmas.

Awesome people and place only thing is they need to reup on games

The cashier was very helpful and had a great attitude.

Everything went smoothly

Always professional service

They have boxes on the walls of merchandise they dont have in store. Staff was mostly friendly but a little off putting. Overall I was helped in a timely fashion just didnt appreciate the overall vibe of the particular employee there that opened the store and her demeanor towards my son and me.

This was a great visit. The young man working here was very nice to my son. Super helpful. Not all my visits Game Stop are good, so this was a good visit.

It is in a convenient location, near other stores that I visited. They treated me good, took care of my needs.

Check on line what time they are open. 12-8 were the hours I go at 3:48 and a note saying on break and they would be back at 4:30pm

The girl that cashed me out was super friendly. Ary her name was, and she knew what she was talking about.

Sell open games as new and then refuse to accept the return.

I have to apologize in advance--not sure if his name was Hensley or Kensley but he was wonderful!!! Helped us pick a great system out to kill some time during the snow storm over the next 48 hours!! Thank you so much--excellent customer service with a smile!

Places Ive standing extremely clean customer service is top-notch make a way out of their way to help you find any game any pop any accessory you might need pre-orders are top-notch customer service is beyond anyone love this store

Staff here is very helpful and doesnt make you feel like they are trying to upsell you. Very refreshing difference from other stores.

The staff at Gamestop are super helpful and friendly they helped us find games for our 9-year-old while we were also trying to watch a 2-year-old. They also have great deals on used games for any console.

All of my experiences of going there was great, understood what I was talking about. And knew exactly what was best for the player. (Me)

Very helpful associates.Made my familys Chistmas.

Good people behind the counter, also good deals this week

I LOVE VIDEO GAMES IM A YOUTUBER

A nice place to buy new and used video games !

Gamestop is nothing more than a money grab company. Trading in your titles gives back a dismal amount of money and/or store credit, while trying to buy titles cost a super inflated price. They sell pre-owned, USED games, for about five dollars less than their new counterparts. Unless youre looking for a much older game, which are generally sold around twenty dollars and up. The employees range from helpful and courteous, to annoying and harrasing. My brother went in to this particular store, which had two employees working at the time, whom asked us 5 times in the first eight minutes of us being there, if we need help finding anything, even though we stated every time that we were just looking. All in all, I do not recommend to going to this, or any other Gamestop.

The Gamestop in Coventry absolutely sucks. I have never had a pleasant experience there.

Kids love it. But they seem to want to go to the Warwick locations more. This location doesnt seem to have as much of a selection.

Great customer service. Always have what Im looking for

My son loves this storeVery friendly ppl

Staff was great, I was in and out in no time.

Not the biggest selection.. But a good little gamestop with nice employees.

Team members are usually very helpful and knowledgeable!

Friendly customer service. Very helpful and knowledgeable girls.

This store didnt have the item I was looking for, but even though I didnt buy anything, the salesperson was friendly and amswered my questions. Id def go back there in the future.

They know what youre talking about and understand your interests

Went in, askd for xbox one 1tb, he said they have one, i say great i will take it. H i give bank card abd license. He proceeds to make a phone call, explaining it was a verificationof funds? I say why hmm this is odd. He proceeds to hang up and say all set i ask why he is swiping card again hecsays it to make the actual charge of. $374.00. It then says declined i proceed to read me bank acct on my smartphone.it says it was already posted to gamestop..he says he is un comfortable giving me the bundle and asks me to contact corporate. I almost busted his a×× got reall mad and left...it is the next morning and i am about to tagle with gamestop...wish me luck...ANY SUGGESTIONS PLEASE POST...

I purchased a ps4 here and in less than 2 months of owning the ps4 it stopped being able to read discs. This same problem occured to my friend and he was able to swap it out at the smithfield gamestop with another new one and gamestop sent it back to sony. I spoke to a female salesperson here who offered me no help and only seemed annoyed that I called the store and gave me nothing but attitude when I asked if she could help. Now I have to deal with Sony myself and it can take me up to 2 months to get a replacement through them. If you are in the market for new games/consoles Id recommend going anywhere but here since theyll sell you junk that will break soon after you buy it then will tell you its not their problem if it was faulty out of a new box. And aside from that I seemed to be bothering them when I called and would recommend going somewhere with better customer service that actually seems concerned about your problems.

Great values on preowned items

Knowledgeable staff, good deals on games, systems, trade ins

Very organized, and a very nice and helpful worker! 😃

Knew what the where talking about and did not mind my crazy kids

Customer service great!

Great service was fast and easy

Good preowned game selection, good service

No I went to Verizon to pay a bill Im glad these places are there

Anthony was very knowledgeable and helpful!

Open late on new game release nights.

Always able to help~

Anything I’m looking for or any questions I have, I’m usually calling them!

Good place

Sold me a game that didnt work on my console not going there again.

Its a GameStop. If youve been to one, youve been to them all.

Great for used game

Overpriced xbox games.

Kids got what they wanred

Small and usually only one person working

Like should be

Everything I need

Games

Video games!