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Dari-Crest by Bean Haus
3024 Madison Ave, Covington, KY 41015, United States
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Dari-Crest by Bean Haus
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Ta
Review №1

I really love this place. I come here often. I felt bad for the girl working alone today very busy. But I ordered 2 - 4 piece tenders and paid $10 for this. Yes kind of upsetting but oh well. I will also add that yes I do love the food and the girls at work here are very sweet.My response to the owners response:Exactly. I ordered 2 orders. So it should have been 8 tenders, 4 each in 2 separate containers. So paying $10 for this was not correct. This is NOT 8 tenders. Im undecided at the moment on patronizing this establishment any longer. Im sure no love lost either way..... I was not nasty or angry in any kind of way, I was just saying that it was not correct....but for the owner to say it was correct, just really doesnt sit right with me. This is my opinion, nothing special just my feelings as a customer toward a purchased product, thats all. Thank you for my 1 and a 1/2 order of tenders ( that I paid $10 for 2 - 4 piece orders that should come with 4 tenders each, in 2 separate containers)!

Va
Review №2

One of my new favorite spots. The three employees working this evening (5/30/2021) are AWESOME! They were the ones working last week too when I stopped by with my son and were wonderful then as well. The boy who took my order even remembered us from last time. All three have always been so exceptionally friendly and you can tell they care about making the customers happy as if they were running their own business. The owner/manager is so lucky to have employees like this. On top of the great customer service, the frozen treats and food are are tasty! Will definitely come back again and again and I hope that team of three get recognition from their manager.

Sa
Review №3

Best. Waffle Cone. Ever! I have never eaten at this location before. I was just in the area and did a quick search for ice cream nearby. I am very glad I chose here to stop. Quick and friendly customer service! I had a waffle cone with chocolate dip and like I was it was amazing. I will definitely be coming her again.

Ed
Review №4

Huge change in selection - the menu has to have quadrupled in size, so many things to choose from. Still my favorite - Large Vanilla Malt! Recommend hitting them up for a Breakfast Burrito on your way into work.

As
Review №5

I just tried this place last week and have been here 3x, so that should tell you something!1st time I got a hot mocha latte and an iced extreme mocha with a hot pretzel. All delicious.The 2nd time we got coffee and breakfast. We ordered two iced extreme mochas, and the 3 egg, with bacon and 2 English muffins to split. They had English muffins on the menu but didnt actually have English muffins, so we got toast instead. Food came out with lots of butter and jelly packets and the eggs were cooked perfectly! Over medium is hard to get right, cause I hate jiggly whites but love runny yolks, so these were great. The owner or manager came out and chatted with me about the English muffin thing and apologized, and told me about some plans they had for the location, and everything sounds great!The next time we got iced extreme mochas and a hot pretzel. Delicious again. I think its going to be our thing.Definitely give them a try. Im excited to explore more menu items.

Ed
Review №6

I got a caramel sundae and it was so good oh my God its the best Ive had in a long time

Ka
Review №7

For over a month, maybe 2 now, Dari-Crest waffle cone making machine has been broken. I believe now after tonights visit that they have discontinued waffle cones because the girl said they didnt have them. New owner definitely making appearance changes but the service is sometime a little blan. Even if your food is good, customer service is key to keeping returning customers. Over all still a good place to go but time will tell. I would just emphasize to the owner to stress the importance of friendly customer service to the workersand keeping up with good food.

Mi
Review №8

Staff was very friendly and professional. New owner has done wonders with this place. Bean Haus has spent more $ improving Dari-Crest in 6 months than previous owners did in 6 years. Much better menu..malts were delicious..we shall return.GREAT JOB BEAN HAUS

Ke
Review №9

Great service very nice staff excellent burgers and malts

Da
Review №10

Reasonably priced good people that work there courteous

St
Review №11

Very nice crowd very reasonable price too bad they close you need to open up a coffee shop for winter

Jo
Review №12

So thankful for good coffee on my way to work. This neat very clean little gem was once an ice cream summer only place, now under new ownership but keeping an old familiar name with an excellent twist, you can still have ice cream but you can also have A great cup of joe(coffee) and they offer delicious options for breakfast and lunch. Im told portions are large so come hungry or bring a friend. :) cant wait to stop again.

Da
Review №13

Anthony. Has the best customer service ever... Great job

Bo
Review №14

Still have the best malts in town and the pulled pork sandwiches are awesome !!!!! Very friendly young lady made our malts and sandwiches perfect. I highly recommend this place.

De
Review №15

I come here like atleast twice a month and its always amazing- I recommend getting the medium cone with butterscotch dip❤️✨

La
Review №16

I finally made my way to try the food since it was under new ownership, and yet to my suspicion nothing has changed! Hours of operation are from 7AM to 9PM. I am looking through the menu and the food seems decent, one of the staff members approaches me at the window and says we’re closed right now but we will be open in 30 minutes. I asked if there was a problem and received the same response”We will be open in 30 minutes” did I mention it’s 2PM in the afternoon!!!! Red flag after red flag. Would NOT recommend!!!!

do
Review №17

Great place for a nice refreshing ice cream on a hot day !!

je
Review №18

I got a butterscotch sundae in it was nasty. Sorry but it was

Ha
Review №19

The poor young lady working alone needs some help. But other than that the ice cream was good

Lo
Review №20

Great ice cream! Friendly staff! Great prices!

An
Review №21

I had a delicious pulled pork sandwich and coleslaw. Very reasonably priced too!!

St
Review №22

The consistency of the ice cream was off.

Je
Review №23

They are the mornings when your role of bed to start your daily routine and realize youre out of coffee! I found myself in that situation this morning. I decided to give the new owners of Dari- Crest a try. I bought three large drip coffees with a small amount of cream. The attendant was very kind and Pleasant to talk to. When I got home I realized that the coffee was quite weak so I called and spoke to who I think was the owner or manager. They realize the coffee was weak. I called and spoke with the manager who tested their coffee and said yes this is too weak. They brought a new pot for me and I got them promptly exchanged.For those of you who like stronger coffees I would definitely order a specialty Brew. I found that the drip coffee was too weak for my taste buds.The Establishment was clean and well-kept theyve cleared out behind the establishment and put some picnic tables out for people to sit while they enjoy their treats.

ki
Review №24

Great service. today i went in and got a double cheese burger and a small frie. it was so good. i recommend to get the burgers here

NA
Review №25

Great people. Great prices.

Jo
Review №26

I love their ice creams

St
Review №27

I got 6 walking tacos, 2 upside-down banana splits, 1 footlong and a chocolate milk shakeAll was good until the footlong, the bread was so hard and stale we couldnt bite through it and the hot dog was so tough we couldnt even cut it with a fork!

ka
Review №28

Was fun and Nice to sit outside for ice cream

Ty
Review №29

Since switching owners to the Bean Haus, this spot seems much better. Opening early for coffee is a great move, and Im only a short walk away, so Ive made this a regular stop.The coffee selection is solid and the five-dollar burger is great, though one time I ordered it they forgot to add the toppings.Oh yeah, they have ice cream too. Classic soft-serve.Im always excited to stop here, though a couple times Ive walked by around noon and it looked like they were closed (no lights, walk-up windows covered up) so that was confusing.Overall, seems great for what it is, and a nice local spot to support, but a little inconsistent.

Mo
Review №30

Evening visit - new staff being trained - confusion everywhere - disappointing product. -

Sh
Review №31

Fast and friendly service. Ice cream sundae was good.

Sa
Review №32

Great ice cream! Great local company!

Jo
Review №33

Nice service, lots of picnic tables to use

Do
Review №34

My favorite place to take my girl and we try to stop by as often as possible

Ca
Review №35

Love this place! New owners have done a great job so far. The employees are all so sweet and kind!

Sa
Review №36

Yummy treats that help beat the heat!

ma
Review №37

By far the nasty footling chili dog I have ever eaten hard bun definitely not worth $20 for 3 hotdogs and a shake and the shake was more like peanut butter milk for sure will NEVER be back

Je
Review №38

My husband and I went at 11:50 on Sunday, Dec 20th and it was the WORST EXPERIENCE IVE EVER HAD A COFFEE SHOP!!! The girl took forever to get my order and when I was giving her my order, I asked her to use almond milk and I watched her pour regular milk. Then I asked multiple times for the drink to be frozen and she kept saying iced then agreed to make it frozen. However, when she gave me my drink, it was iced so she clearly didnt want to take the time to make it frozen. The drink was disgusting and it tasted like spoiled milk. I made my husband stop the truck so I could throw it out in front of the girl. UNBELIEVABLE!!! I go to Biggby or Starbucks every day and have NEVER had an issue with their service. I was hesitant to go to this coffee shop because of their location and Ill never go back. I wish I could have given 0 stars. DO NOT WASTE YOUR TIME OR MONEY AT THIS PLACE.

Pa
Review №39

To be honest the sides are horrible

Ch
Review №40

I bought a small cup of vanilla ice cream for my furry & it had dog biscuit treats in it...My furry loved it..I had chocolate w/o dog treats.Haha

PA
Review №41

Fast and Friendly Service and a lot of good treats

sa
Review №42

Good place

Re
Review №43

Nasty no comparison to the DQ

Ra
Review №44

I have never been here before and I will never be back.. the place wasnt busy, our small and large shirt sundae came out the same size,and our banana Royale was actually just a hot fudge sundae with bananas... Neither employee had gloves or masks on, neither employee sanitized or washed their hands, and in the middle of a pandemic, I would think that is important.. the inside of the facility was absolutely disgusting, and I wouldnt recommend anyone going here but the health department.

it
Review №45

Childhood nostalgia is alive and well here. love taking my kids where I went as a kid

Sc
Review №46

Great selection, great ice cream

Je
Review №47

Update 9/20: they have a new menu and everything has been running fine. However, prices have gone up and quality of food has gone down. It might be because the worker who usually doesn’t like cooking food was working when I ordered the chicken tenders...but the size of these “tenders” are practically popcorn nugget size. $5 for 4 nuggets. It would really benefit your store if you replaced a couple people.Staff always has a bratty attitude and lousy excuses why they can’t serve food after 7:30. which all comes down to the oil, theyre lazy and don’t want to mess with it.Tonight was the worse experience though. One girl told me they weren’t serving food all day, but will *tomorrow* .... literally 40min later I see a man make an order and then walk away WITH FOOD.The owners need to establish who’s boss because they clearly are calling the shots on when they feel like working or not, creating a bad reputation for business honestly.

Ro
Review №48

Awesome prices! Love the little kiddie kone for my daughter perfect size for little ones. Very kid friendly menu options

Ce
Review №49

Ice cream is good any time of the year.

er
Review №50

Best food an ice cream ever !!! I had the bacon cheeseburger burger an it was delicious definitely worth the money

Jo
Review №51

I got just a vanilla ice cream cone with sprinkles and it was sooo good!!! Much better and cheaper than Dairy Queen!!!

be
Review №52

Could definitely use some better employees some of the kids there i think should have had better supervision. The time before when i went the milkshakes rocked was so good that my daughter and myself had 2 of them one after the other. Nice place over all. Just needs better supervision.

dj
Review №53

Ive loved this place since before I could remember. I moved away 5 years ago sadly but, I just came back and remembered how loved and amazing this place that holds my memories

Sh
Review №54

We absolutely love this place. We can’t wait till they open up every year. We always take the kids here for ice cream. The staff is always nice and helpful. And the product is very good. The prices are amazing

Tr
Review №55

LOVE THIS PLACE!!!! Wonderful girls work here & cheap prices.

Da
Review №56

Great burgers and great soft serve. This place must add more than its fair share of cream or milk because their soft serve is smooth! No icy texture like other soft serve locations.Highly recommend!

Ja
Review №57

Great little place and they have actual food too! My in laws introduced me to this fine establishment and I am never disappointed. I will be returning Friday to try some of their hot foods and am very excited.

Br
Review №58

Went here when I was a kid and it truly is just as good taking my grandkids to it. Very friendly employees.

Ga
Review №59

Great icecream! Good price. Nice

D.
Review №60

Always a nice stop to get a quick ice cream cone.

an
Review №61

Very great service n wide variety of food n ICE CREAMMMMM. U CANT FINISH A BANANA SPLIT!!!!

Ti
Review №62

Have always loved going there. However, went last week at 9:40. Sign said open. Hours on web said open til 10. Nobody would respond to phone call or knocking on the windows.

Kr
Review №63

Inexpensive local soft serve. Chocolate and vanilla with toppings.

Cl
Review №64

On hot day my wife and I go there because they have the best shacks and ice cream cones everything they sale has a lot of ice cream, when go other places they give you very little ice cream!

To
Review №65

Small servings expensive

la
Review №66

Went there at 7pm the other day. Sign said open. No one was there. I stood out front and called the number to no answer. I loved going here last year but I dont know what to think now.

ki
Review №67

Dont know how to make A Parfait, similar to a banana split.

Ma
Review №68

Always good ice cream. Always short on help. Girl there by herself taking money and making cones with no washing of hands or gloves after handling money. Owner needs to work on that. I just order in a cup.

Mi
Review №69

I take my kids there a few times a year. Not bad prices. Good stuff

Vi
Review №70

I have tried to contact anyone and have not been able to get anyone... I bought a shake that I kept getting crunchy bits into and when I got to the bottom I found out to my horror that the crunchy bits were dark blue paint chips... This does not look good and anyone going there with small children should be very careful until this is explained... I kept one piece that I have saved to show someone if they ever get back with me. I ingested guite a bit of this just thinking it was ice chips at first. Hopefully this is just a freak occurrence. I have been eating at this establishment for over 40 years and sadly this will be the last time.

Je
Review №71

Love this little spot! The kids always want twist cones! Great service and great price! We will go back!

Ti
Review №72

Great ice cream, plenty of parking.

Bo
Review №73

Completed my 2020census. my wife myself and my two children ate for free and had free and had free ice cream

No
Review №74

Still love to go there.

Da
Review №75

Best soft serve ice cream anywhere. A neighborhood favorite. Excellent range of selections.

Mi
Review №76

Their prices beat DQ all day any day. Great prices.

Ca
Review №77

Awesome ice cream, but the amount of ice cream from each cone was very inconsistent. 5 year old had a jiant small cone and my cone was almost empty.

SH
Review №78

Every time the service and desserts are great!

La
Review №79

Very good. Also very reasonable

Ry
Review №80

So good and they have everything you need, in any size from baby to large! Definitely a great local soft serve spot!

Br
Review №81

Great little ice cream shop. Been there for ages. Decent prices. Chilli dogs have gone down hill though.

Ai
Review №82

Great place to stop for ice cream. I love the chocolate dipped cones.... yummy!

Ja
Review №83

Always one of of favs n gok to places for dessert n snacks!

Ha
Review №84

The icecream was alright.. it tasted like the machine was never cleaned.. the brownie was old and just microwaved..gross.But the staff was friendly!

Ma
Review №85

Love the old time feel as I went here as child 💘

Sa
Review №86

So friendly and great prices and now they have ice cream treats for your dogs for only 75cents

Er
Review №87

Service is hit or miss. Some of the staff is super friendly and helpful. Some complain under their breath if you order a cyclone and any fried things. Good ice cream, though.

Bi
Review №88

Good spot for ice cream its that time of year again...yippy

Al
Review №89

Didnt know how to make menu options for sundaes and didnt wear gloves

Er
Review №90

Very Friendly, Good food, Prices are fair! Could clean and make outside more enjoyable!

ro
Review №91

Great place to go for Ice Cream and sundaes

Gi
Review №92

My favorite ice cream in town!

Ga
Review №93

Good ice cream, more flavors and dips than Dairy Queen, cheaper too. Also has burgers fries and soft drinks

Ja
Review №94

The ribs were great!!!!

To
Review №95

Quaint and cute, a classic for locals. Some of the best soft serve in the area!

Ka
Review №96

Delicious soft serve ice cream 😋

De
Review №97

The best soft serve ice cream around!

Ma
Review №98

We arrived there at 9:10 PM on a Friday night from Florence KY. The website said open until 9:30. Two women were in the building all lights off and they wouldn’t wait on us or even recognize I was at the window! That’s sad! 😡

Em
Review №99

Its a family favorite. The staff is always so friendly and the prices are perfect for the family budget.

Ar
Review №100

Ice cream is great, but so is the food!

Information
62 Photos
100 Comments
4.4 Rating
  • Address:3024 Madison Ave, Covington, KY 41015, United States
  • Phone:+1 859-360-5819
Categories
  • Coffee shop
  • Ice cream shop
  • Espresso bar
  • Sandwich shop
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Service options
  • Curbside pickup:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Atmosphere
  • Trending:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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