Theyre alright. Prices were good. Took care of the car.

I have found them always to be honest, fair, and reliable.

Charles and Nasr are the best, most honest mechanics around!!

Always help me with my car inspections

Ive been a long-time customer here and really trust them. They consistently provide great customer service, do great work, take the time to check-in with you about things and explain everything, and provide fair prices. One time, I stopped in because there was a random noise in my car that appeared suddenly and I was afraid to drive it more, and even though they were busy, they took a few minutes to help me out to make sure it wasnt anything serious, figured out the issue and solved it right away. It was amazing. So grateful to have this place to count on to take such good care of my car!

Very trustworthy honest mechanic. My father introduced me to this shop after getting screwed by the shop up the st from there. My father told me to go to him in the 1st place but was closed due to covid so took it somewhere else and got screwed. The mechanic there was professional and honest

I have found them to always be honest, fair and reliable

Charlie, the owner is always amazing. Ready when promised and always reliable!

Absolutely the best car service place in RI. Charlie and everyone that works at Pontiac Service are professional and knowledgeable. They always fit me in or anyone I send over. There has never been a job too big or too small, Ive gone there since 2013, three cars later, i wouldnt go anywhere else. Im not sure why I didnt leave a review sooner, but they are highly recommended.

Horrible rude workers! Talked over me the entire time and hung up on me!

There are a few things which I wholeheartedly endorse--this business is one of them. A more knowledgeable, honest, and friendly staff does not exist on the West Bay. Every time I need to take my car in, work is done in a timely manner and the price is very fair. Thankful that I have found such a wonderful mechanic; please visit them for all your car service needs.

Charlie and Nasser do great work at a good price. They are hard working and run a clean shop. I recommend them heartily. For me and my family, they have done it all from oil changes to tire replacements to engine diagnostics and maintenance. I trust them to do the job right. I am just a satisfied customer who lives in the neighborhood.

Best service center, fair prices, honest and great customer service.Recommend

They used to be a good shop. In the world of what have you done for me lately, they are not so good! They used to have a fleet of my security cars and while they had that work, their service was always great. Since that work has gone elsewhere, I have been in there on my own for work 4 times to be very disappointed each time. I went in there this morning to ask about having them check my car from the last time it was there because I failed inspection. Just from looking good out the window he said its gonna fail because of the headlights. I wanted him to check what he failed it for the last time he said he was busy and wasnt going to have time, there were no cars in the bays, no one waiting, it was 8:30am. Again, and quote me, in the world of what have you done for me lately, they are not good. If you are new or a not so recent customer, BE WARE! If you are a regular customer who spend money there, you are all set.

July 23, 2015The low tire pressure literally went on as I was approaching Pontiac Service Center and since I was heading to Boston I was concerned. Charlie could not have been nicer to me, he filled the tire with air, did not want to take money and then put it on the lift and discovered a large nail which he plugged and again did not want to accept any money. I told him he did a good deed and something good will come back to him. I am hoping this review will bring more business to this kind man and I owe him a few coffees. By the way this is my first experience with the center but I plan to go back when needed and tell all of my friends!

My go-to guys. Excellent service. Reasonable prices.

Charlie the owner is always professional and honest, charges very reasonable prices and gets whatever job hes doing done quick and right the 1st time! I would recommend these guys to anyone for a car repair or just routine maintenance!

I have been there a few times thinking the oil change is cheaper than my dealership. Owner, Charlie was very nice and got it down quickly and it was a deal.I went in 2 other times because his rates are much better than my dealership and I have switched to him after 10 years of Herb Chambers in Warwick.I had a crisis one night with my car and he came out and helped me....talk about going beyond the call of duty and exceeded any expectations I had. I find him to listen to me when I talk about noises or issues, and is extremely fair and honest. I couldnt be happier. Done with the Dealership and highly recommend his busy shop.SEA

Excellent service

Great service good price and very clean. Recommended to all my family and friends

Nasser and Charlie are very good guys and will not try to rip you off. I always got my car serviced here and they took excellent care of my car.

Love this place! Always very honest, never jerk you around. Wouldnt take my car anywhere else!

This place yelled at my fiance when she called to make an appointment. Super RUDE! If you cant show your customers respect you dont deserve our service. Ill never bring my vehicles here.

I have been there many times, the owners were very professional,friendly and honest, their prices are fair and they have a fast services.Highly recommended.well done Guys !!!

Refered to Charlie by a co worker to have the blower motor fixed on my car and was very happy with the fast service and friendliness of both gentleman when I dropped off and picked up my car! Will definately be bringing my car back to have some other work done and will definately recommend them to others! Fast and fair service and price. Thank you

Great service very helpful and friendly..I recommend everyone I know to go there..great work thanks guys

Charlie and nasser are simply the best ! Honest fair and integrity, rare these days ! I wouldent take my vehicle anywhere else ever ! I had alot of work done on my 03 gmc pick up, work was done quick, they explained everything to me and only fixed what was needed same for my wifes jeep, if you need a mechanic you can totally trust, this is the place ! The only place !

Always takes mine and my wifes car promptly and gets the job done right at a more than fair price. Wont go anywhere else for our vehicles :)

Charged my girlfriend $40 for a 30 minute inspection after never telling her the cost. The man had no shame taking advantage of her either after I confronted him. After admitting that he never told us a price he gave her $10 back. Go elsewhere if you need auto work done, he said he would give it all back if she agreed to his $1200 overpriced invoice.

Always on time...

Love these guys. No nonsense and honest. highly recommend!!

I deliver parts there for Pep Boys

Good response, work done quickly

Professional Highly Satisfied

Rip offs

My mechanics ....

Never again