Great service! They were able to service my vehicle on short notice! Would highly recommend!

Very impressed with their utilization of current technology and customer service! When I saw that they even went to great lengths to replace the rear frame on an older vehicle that had sentimental value for a customer, I knew I had found my auto mechanic!Thanks for the fantastic service!

The work went very well. Ive been meaning to post my satisfaction on the website. Mike and the technicians provided exceptional service on all levels and I will definitely recommend Royce Auto Service. Thank you so much for the follow up too.Regards, Sharon Bouchard

I took my car to Royle Auto after a very sudden manual transmission breakdown traveling from PA to RI. While my car is relatively new, (2013) and I kept very good care of it, I have always kept a close eye and ear on everything and have noticed small changes in its performance over time, and the breakdown I had had nothing to do with these changes. I was so used to other shops telling me that the sounds I was hearing and things I was experiencing were due to normal wear and tear - things like intermittent light tapping, subtle engine vibrations, and a stiff suspension, and I went to Royle Auto to get my transmission looked at and my clutch replaced. I am so grateful that my car just so happened to break down in Rhode island, miles from Royle Auto - I have never had such a thorough, accurate, and honest mechanic in my life, and I have certainly never had someone so knowledgeable, experienced, and trustworthy working on manual transmission before. Mike takes his job very seriously. He is honest and quick with communication. Every single thing that I knew was wrong with my car, he caught, WITHOUT me having to say anything. I took my car into the shop and it came out riding like it just came off the lot. I know for a fact that Mike took years of ongoing car hassle away from me, and I am so pleased with his work. I wish PA had mechanics like him and his team; I am tempted to take my car to Royle Auto every time I go to visit my parents in Rhode Island.I wanted to also highlight the convenience of the online approval process of getting repairs done. Every time Mike found something, he would text me a link where I could see the details of what was going on so I could approve/deny the work AND see the estimate of what it would cost. The convenience of this was amazing, and much needed for both my work schedule and for the fact that I was so far away. I was 6 hours away but it felt like my car was right down the street, and Mike was just a phone call away if I needed clarity on what was going on. This is so much the case that I only realize as I type this that I never actually met Mike in person - I had to drop my car off and go straight back to PA, and I picked my car back up in RI outside of shop hours. I will also say it was nice talking to a car mechanic that didnt give off the vibe that I was wasting his time trying to fully understand what was going on with my car, and it never felt like he was trying to get over on me with upcharges.A big thank you to Mike and his team at Royle Auto for listening to me and making a rough situation easier with thorough expertise and fast/convenient communication. This is the first time Ive driven away literally smiling about the care my car has been in at the mechanics. It rides like it is brand new - Id trust you guys with my car if my life depended on it. Thank you so much!

My car starting experiencing issues on 95 yesterday. I called Royle from the road, Jeff told me to come in and while I was getting there they would try to find a rental for me.I arrived the team was so nice they diagnosed the issue quickly and ordered the part.There are no rentals anywhere so Jeff was kind enough to meet my cousin half way and drop us and our gear off. I was an hour from my final destination.Royle made a crazy day end with joy, and to top it off if the part arrives this morning my car will be ready for my next leg of the journey.Thanks Jeff and team at Royle.Jane from Silver Spring MD

They were very professional they kept us updated on the work and the progress. We would recommend them to friends and family.

I’m someone who knows nothing about cars and going to the mechanic gives me anxiety. Jeff and Karen were SO nice and helpful. Jeff took the time to explain everything to me and how to fix my car issues. Very quick service and they even washed my car. Prices are fair as well. Will definitely be returning

Great use of tech to show needed repairs, progress of repair, and for payment. When Google pays for my input, Ill tell you more.

I had visited this auto repair place without scheduled appointment in hope to get the service replacement of my windshield wipers.And within 15 min my wipers were replace and I was on my way.Great customer service. Very clean shop.I will definitely be back for my any of my car needs.

Service was awesome! I went in for an inspection sticker. They checked the whole car, told me what was needed, no pressure. They sent a video of the inspection process that they did with commentary...very impressive!! I didn’t feel pressured to do anything I didn’t want done right away. Very courteous and friendly...I highly recommend!

Excellent experience. These folks replaced 4 tires that my dealership had deemed OK three weeks prior. What the dealership didnt tell me was that the tires were dry rotted from age. One of them subsequently developed a crack and a leak. The price for the services performed was very reasonable, the staff was very courteous, and the shop itself was immaculately clean. Theyre getting my service business from now on.

Main drive belt was replaced. They found a leak in the rear differential cover and replaced it. Fixed slow leaking tires. They replaced the rear air bag shocks with a coil system. Works great!Very accommodating and reliable. I will be going back.

Prompt service, great communication and good job! I’ll be using them from now on for all my mechanic needs

I checked this place out as it is associated w/ J&S Auto and closer to my location. They have the same GREAT service and estimate detail system showing you what and why something may be needed.

They were very professional, prompt, and had very fair prices. They offered additional services and made recommendations for future repairs. Very knowledgeable staff, clean property, and followed up during and after the visit. I give them five stars!

These guys stayed 2hrs late on a Friday night to make sure my wife’s car had the brakes done, and we got the car back. They did a great job at a fair price. Gave us a free oil change with a coupon to boot. They even followed up with me to see if the car was riding ok after the repair. Very nice, very professional, and an all around good experience. Two thumbs up!

Live right in garden city and went there for flat tire. Kevin was extremely courteous, things were explained totally, and wait was minimal considering I was pretty much a walk-in. I think I might have found an awesome new mechanic just seconds from my home. Very very happy with experience.

Came in for inspection. It was a little bit of a wait due to it being the end of December but the staff was friendly and kept me up to date on the status of my car while it was being inspected. Only been here once so I cant comment on the quality of mechanical work but from what I observed Id trust them working on my car.

Very nice People, I highly recommend them and really appreciate their help took care of my punctured Tire Quick

I had an excellent experience with the people at A Plus Auto Service. I had called with a very last minute request to have an automatic start installed for my fiance. It was meant to be a surprise Christmas gift and Mike was more than happy to squeeze me in. He basically opened on Christmas Eve, in order to accommodate my request. Mike was very knowledgeable about all of my options, and future upgrades if I decided to add more features in the future. The installation was done in less time than I originally expected, and the automatic start has been working great. A Plus Auto Service helped make our holiday very special and I would certainly call upon their service in the future.

I would highly recommend this mechanic shop. I would travel just use them again. They helped me out so much and plan on using them from here on out.

I had a friend of mine bring in his 2008 white toyota camry for diagnostics...they were nice and respectful and looked at his car for me...they even waved his diagnostic bill for him.I use to work for napa auto parts down in warwick apponaug and delivered parts to you guys..great people! Glad to see you guys are doing well. Ive been seeing your success over the years.Ps. Tell joe i said hi and merry christmas to you all👍 thank you!Sincerely, mike

Great people

Prompt Clear communication easy scheduling and appointment.

Customer service is great... will definitely be back

This review is just an overview of my personal experience and opinion. However Mike saw the review and called me back immediately, nearly screaming on the phone saying that he took it personally and threatened to sue me for defamation if I dont take down this review, so that was scary.Anyways, I was charged $250 for a check engine light issue that supposedly fixed itself. Mike told me he looked into the issue, disconnected the wire and connected it again and the check engine light was magically gone.He mentioned hes not a fortune teller and never seen anything like this before, and also he test drove it for 10-20 miles and the light didnt come on. At that point, he suggested that I can either pay more money to continue the diagnosis to see if there is still an issue, which may cost thousands of dollars, or just take my car since the check engine light is no longer there.I didnt even drive 10 miles before the check engine light came back on. I then tried calling the shop on Monday and asked for Mike to discuss my options, the person that picked up assured me multiple times that shell let Mike the owner know to call me back ASAP, which didnt happen. Called again on Tuesday asking for Mike, the person on the phone once again told me shell let Mike know to call me back, which didnt happen. Then on Wednesday, I decided to wait until the afternoon to call in, and Mike finally picked up the phone.During our conversation, Mike got pretty agitated as I asked more in depth about his analysis as well as what are my options moving forward. Mike offered me to run my car on the scanner again for free so Ill give him that, however he did belittle me on many occasions on my knowledge about cars, as well as told me that he doesnt have time to talk to me as there are paying customers waiting before hanging up.

I brought my BMW to A Plus Auto and was amazed at the quality of work I received. I normally would go to the dealership for my work, but because of the cost associated with not having a current warranty, I would sometimes go longer than I should without getting minor repairs completed.I had my front suspension replaced, and was given multiple updates as to the status of the work. Normally when I am getting my car repaired, I do not expect any phone calls except one that says that they are completed, even if the time takes longer than originally estimated. A Plus called me a few times during the process, and I was very happy.I also had another noise that I was not sure of the exact cause of, I had my suspicions and told them what I suspected. They were completely honest that my suspicion was not the culprit, and told me the real cause. They also told me that my suspicion was in perfect working order and did not need to be replaced. I was shocked, as my experience previously with independent mechanics has been less than perfect. I was then informed of multiple options for the parts that could be ordered to repair the cause of the noise, ranging in quality and price. I researched their recommendation and found it to be a quality replacement, at less than half the cost of purchasing the part direct from BMW.I have already made another appointment to get more work done, and plan on returning to have any and all work done at A Plus. I would rate them higher than 5 stars if I could, just because of the honesty.They are a small shop, but dont let that deter you from waiting if youre able. Their work is top notch.

Very professional kind an CourteousDid a great jobI recommend them highly

Its difficult to review exceptionally good companies because words dont always do it justice to express the experience that you received, but put it this way..... This company and its owner are so knowledgeable and trustworthy, that I could drop my car off for repair, and if he called me and said that He lifted up the hood and saw four dwarves strapped to bicycles and told me that the motor was actually dwarf-powered and that one of the little fellows had to be replaced.... Id just effortlessly write out a check and scribble new dwarf replacement on the stub, and know that his diagnosis and price was Precision.Thank You!!I will be going to A-Plus Auto again & again.⭐️⭐️⭐️⭐️⭐️

Michael and his team did a wonderful job refurbishing a vintage amplifier for me. It arrived looking better than when it left the showroom floor. It was packaged exquisitely to ensure it would arrive safely. I can state with confidence they would receive my business in the future as well as a solid recommendation to anyone else.

A plus auto service is tops when it comes to customer service! Pulled in and before I could even get out of my car I was approached and ask how I could be help!! They fix the issue and I was on my way! I will definitely be back!!

Positive

Needed help with my new radio and told me to come down and helped me out right away and supplied the parts I needed to get it done. Highly recommend if you want to buy or have audio equipment installed

I was in the Garden City area when the check engine light on my car started flashing. I called my usual mechanic and he told me to stop driving it and take it somewhere ASAP. A Plus Auto was the first service shop that I found, so I stopped in not knowing what to expect. From the minute I walked in, the owner, Mike, treated me as if I had been a customer of his for years. He quickly checked the codes on my car, was able to diagnose the issue, and went over the parts and process for fixing it with me. I left the car there overnight, and he had it completely fixed by the end of the next day. From the beginning, Mike was upfront about the costs of each part, as well as the labor, so there were no surprises when I got the bill. He even called a couple times throughout the day to give me progress updates on the repair. Overall, I couldnt have been more pleased with the professionalism, price, and expertise, and I will definitely be coming back when my car needs future repairs!

Best machanic in the state hands down, my boy Mike is a genius when It comes to cars #FACTS💯💯

OK, Ive never actually written a review for anywhere before, but I felt I really had to, especially after seeing that one bad review.This is hands down one of the best mechanics around.The owner Mike has a great attention to detail from mechanic work to anything electrical. This is the place you want. This is more than just a mechanic shop A Plus is part of the community.

If your looking for great service and great mechanics. This is the place to go. Mike the owner has done everything. From working on my trucks to installing my remote start. All the work has been flawless. Highly recommended...

I had a amazing experience. Had trouble with my battery. The owner went out checked my battery, replaced it in under a hour. Super friendly....highly recommend this business. Nothing is better then friendly, quick service.

This is the best place to go to get your car fixed and get top quality stereo equipment. The people are very nice. I would definitely recommend this place to my friends.

Got brakes serviced quickly and hassle free. They were very up front and honest about what my car needed and didnt try to convince me to get work done that wasnt necessary. Would recommend

My daughter & I were in the middle of an 11-day road trip when my car broke down 1,094 miles from home near Warwick, R.I....at 6:15 p.m on July 9th. We were supposed to visit the Statue of Liberty the next day at noon! Mike the Mechanic met us (after hours!) at the shop when the tow truck dropped us off & assured me he would run diagnostics & get me back on the road ASAP. We rented a car, drove to NY, saw the Statue, came back on the 11th, and true-to-his-word, he replaced my fuel pump for a reasonable price & got us safely on our way. We finished our trip on the 13th and our car ran beautifully for the rest of the 4500+ mile trip! He definitely went above & beyond in customer service!

I dont usually give 5 stars, but the people at A Plus Auto are grear! Always pleasant and never over priced. I dont have any one else work on our vehicles.

This isn’t your ordinary shop Mike sat me down and told me what I didn’t need instead of all the things I did. He helped me stay in my budget while also fixing my car with honesty. I highly recommend this shop to anyone who knows nothing about cars.

The owner and all employees Ive met are very nice. Precise diagnostic work - no replace everything mentality. Reasonable AND does inspections.

Excellent and quick service! Highly recommend!

The owner Mike is did a great job on my truck. He found the problems and fixed them fast, without overcharging me. He did great work. Ill definitely be going back.

Mike is great straight forward and was able to help me get my car back on the road in working condition. Definitely recommend A plus.

Mike is the best. Great customer service and always good pricing. Thank u!

Mike and his team are great I call about an issue with my radio and he found in less the five mins and told what needed to be done have ordered the parts myself but will be taken my car back to Mike to have it all put in thanks again Mike you are a hell of a guy. Just had my amp and speakers installed today and once again Mike Rob and Gregg did a hell of a job my audio is bangs so much more then it did when i first bought my car trust me when I tell you when Mike says Rockford Fosgate is the top of the line listen to him cause the sound and bass that is coming out of my system is great thanks again Mike, Rob, and Gregg

Great job. Always keeps my vehicles running in top notch condition. All repairs are done right, everytime and on time!

#1 in customer service and #1 in work done. Great experience working with the owner. I highly recommend this place for all your needs.

The service was Excellent. I was pleased with the attention and help I got....and Mike walked me through my options for the remote starter I had installed..Highly recommended !!!!

Got my brakes done and a tune up. Excellent service! I have and will continue to send all all my family and friends here. If i could give 10 stars i would!

Very good service

A GREAT place to get anything fixed and will move mountains for you if he can to make sure that your car is good to go . And is a evil genius with the audio crazy work done in this shop a reall A+ Auto shop!!!!!

Very knowledgable. I’ve thrown a wide range of jobs at these guys and they have done great work every time

Great job by crew, Apple play radio, subs, new speakers and 20 led bar light.

I just had the worst experience in my life with this dealership, the worst customer service Ive ever experienced! This is not a 1 STAR it is a ZERO STAR!!! I picked up my car last Friday 8/11/2017. When I got to the dealership no one was there for closed to 10 minutes, not a receptionist, just no one. finally the mechanic showed up with a fast food bag, I told him Im picking up my car to get the owner MIKE and ask why there were no one for 10 mins. The mechanic GREG give me an attitude telling me he was only gone for 5 mins, first of all thats a lie because I was there for over 5 mins and it takes you 5 mins just to get to the nearest fast food restaurant. He went in the back to get MIKE wish shocked me because this whole time he was in the back. I got my keys, paid and went to my car just to find out my front tire was flat, completely flat. At this point Im annoyed and almost feel like Im being pranked. How dare a mechanic give me my keys on a flat? I tell Greg to get the owner MIKE, he comes back with an attitude and told me MIKE is giving him an attitude and DO NOT want to come out, my cousin gets out of her car upset because the service was horrible. MIKE comes out with the nastiest attitude telling me I keep dragging him outside and do not know why I have a flat. This was the worst experience ever and yesterday the screws on my car fell off. DO NOT GO THERE!!!!!!! I am going to tell everyone!!!!!!

Mike did some work on my Milan..It was a good experience from customer service to quality work and good price..Id recommend A-Plus to anyone for sure..

Mike the owner goes above the average mechanic stays late so your car gets done

Fantastic work on my 1993 GMC. Fast, thorough, and trustworthy.

Owner is very customer oriented, and the work here is A+!!!

Great service very professional

Great service !!

Had a problem with the electrical system that fed the fuel pump in my 07 Pontiac G6 I took it to three different mechanics no one could figure it out A Plus Auto had it taken care of in 3 hoursAlso had a 95 Cherokee I tried to put a lift kit in and failed his mechanics had lift kit put in plus fixed my mess up and I had my truck back in two days

Top notch!

Great job

Outstanding

Honest

Great service !!!!