Auto Zone where they only want to replace a battery if it’s easy to get to. Instead I was sold a spray that I was told would fix the issue. $10 later I still have a dead battery

Just came in to have my battery tested. Fred was very nice and was able to test it immediately and get me set up with a new battery. Thank you!

I was there yesterday, many arts in stocks, and was very honest

My fiancé prepaid for a part the guy asked if he wanted to pick it up or have it delivered. He chose it to be delivered, we it’s was suppose to be there by Monday and no part came. We went up there today to see where the part was the manager was rude and said we don’t deliver parts shipped to the house but if that’s where it was going then it went there and said next.

More than not seems like your item has to be ordered or brought from somewhere. But regardless most of the time their prices are very competitive so whatcha gonna do?

Good luck getting help. They ignore you pretty well.

Went in to get clips that hold the molding into the trunk on my car. Also found an upgrade LED bulb for one of my tail lights. However they did not have the LED front and back turn signals in Amber.

Just pulled up got help immediately. Great customer service.

Brian was so kind and helpful. We were thankful for his excellent customer service skills. His supervisor (unknown name) was rude and unprofessional.

On my way to Birmingham for work appointment. The car started running rough. I limped it to Autozone in Brewton Al. 7am. The manager unlocked the door for me. I told him that I needed the codes reader. He gave me one. Told me to bring it back in and he would find what codes came up. The #2 cylinder misfire. I was able to replace the coil and back on the road in less than an hour. That is why Autozone is my first choice for parts.

Always helpful and always with a friendly smile

Great customer service and parts availability.

Good service great selection of parts

The store people are nice and really know their stuff

Great place. Very helpful. Changed out my battery for me.

They had what we were after.

Great service and friendly staff.

Excellent service, friendly, knowledge staff.

Very helpful easy checkout

Had just 2 people working which means you have to wait if 1 is outside helping a customer. But the 2 working was very friendly and working hard and with great attitudes.

Very helpful

Competitive prices, helpful and friendly staff, and great warranties.

Brakes a must have awesome help on getting what you need.. friendly

Great business great employees. Thank you guys

Excellent customer service. That kid made me feel like I was the only one in the store and went the extra mile to make sure I was covering all possible bases so I wouldnt wind up stranded on the road somewhere, and did so after the end of his shift without hesitation. Im extremely impressed.

You have a transport friend and you love it. Just GO INSIDE and a well Quality trained employee will HELP YOU with any NEED YOUR RUNNING BEST FRIEND. NEED ALL ABOUT AUTO PARTS AutoZone HAVE OR GET IT. Anything

Staff is always helpful and friendly.

Amazing service! I know nothing about vehicles and had been by two other parts stores that day to figure out what was wrong with my truck and got no answers whatsoever! So, I decided to stop at AutoZone and Parts Manager, Chris D. was quick to offer to help me out. He read my check engine light codes, checked my battery, starter and alternator, and also gave me a print out of everything the tests showed that was wrong with my truck. Not only did he diagnosis the issues, he also explained what the issues were and printed out the results, plus the pictures of the parts and their prices as well. He also recommended a very honest and friendly mechanic that would deliver his services no matter where I was broken down day or night. As far as Im concerned, Cullman AutoZone is the best parts store with the most professional and helpful staff of any parts store in that area and I was visiting from another state vacationing with my children. It was an absolute amazing experience and I would recommend anyone and everyone to visit them first before wasting their time at other businesses that would try to take advantage of you. Id give them 10 stars if that was an option! Thank you! Now my truck runs better than it did when I purchased it.*Id like to add all those services were free of charge, cost me nothing, and were extremely fast!*

Always have what we need and they are mostly nice and helpful.

Friendly people, speedy checkout.

Love my Auto Zone family. Needed a new battery. Melissa P. took care of me. Awesome young lady. Very sweet, professional and a delight to be around. Thank you so much for a wonderful experience.

Friendly and knowledgeable staff. Great selection. Fair prices.

Store manager was extremely helpful and I was very happy with him

I dont typically like AutoZone parts stores but this one is different. Their staff is always friendly and helpful. They seen to do a better job training their people than most any other chain parts store. The manager is a carreer parts guy and knows just about anything there is to know about parts.

Great prices and friendly and knowledgeable

Curbside service available. Justed called told them what I needed an they brought it out to car. Would shop here again. Grest customer service.

Dustin helped me beyond measure! He really knows his stuff and was incredibly helpful and friendly on top of that!!!

Great service

Helpful employees, fast check out. Besides an employee named Joshua H., he was quite rude to me and my boyfriend.

They have a few items that I need for my truck.

My MIL light came on in my truck. The guy at AutoZone plugged into my computer and it showed my oxygen sensor needed to be replaced. He said with the miles on the truck the sensor should be good. He said the gas l was using could be the problem. Recommended some stuff to clean it. Have to get my gas level down before I put it in. Should know in a couple of days if it works. I will be changing to a higher grade of gas. The guy at AutoZone was great. This is not the first time he has been a huge help to me. You have a great employee in him. Thank you.

Pouring rain, thunderstorm, wind and my windshield wipers just werent working. Made it to AutoZone. They were so great. Got great wipers @ good price. Had to wait for break in storm or would have been out in 15 minutes easy. Excellent experience!

Dustin was super helpful, honest, and sweet! I was taken care of from the moment I walked in the door til the moment I left. Great place :)

Super employees who are knowledgeable and ready to help.

Not much to snack on 🤤 but lots of automotive devices! Had exactly what I asked for. Amazing! Highly recommend if you happen to own an automobile!

I stopped In to get washer fluid and anti freeze. The gentleman Chris helped me to my car with the purchase. He also helped my with my wiper blades that was bad. EXCELLENT CUSTER SERVICE 5Thanks Chris

Good visit here, staff was very helpful and able to get what I needed.

They were a great help with the free loaner tool program. I was able to use a puller to remove an electric p.t.o. clutch from my lawn tractor.

The employees are extremely helpful and do what they can to help you get your vehicle running properly even when its pouring down rain outside or freezing cold. I dont know what I would have done all these years without a local AutoZone. Truly a great company.

Over the years I have shopped at all the major parts places and Auto Zone has always been a good choice for me.The person that waited on me was courteous, helpful and knowledgeable, which is a must when looking for car parts.

Buy parts here alot😁

Dustin was very helpful and helped me install my light bulb in my vehicle greatly appreciated

Good place clean place reasonable prices friendly service

Great these guys go out of there way to help

This store has very nice and friendly workers!!!!!!I went in and was very stressed when I walked in the place I just felt like everything was gonna be ok.Chris D went above and beyond !!!!He was very nice and it was a crazy busy night but he handled it well and took care of everyone in there!!!!!He truly was a blessing to me!!!!!Great customer service!!!!!

This is my home away from home when Im dealing with vehicular issues

The best experience Ive ever had at a parts store. Will not shop anywhere else. Knowledgeable staff for the most part, and 97% parts in stock or only 24hrs away.

Great store competitive prices.

I went in looking for a light that plugs into the cigarette lighter receptacle. I was immediately taken to aisle 5 where I has quite a few choices. Check out was fast and easy.

In and out with the correct part.

Used to be great. New employees are argumentative and rude. Have no idea about cars or parts

I came in for a few things. Chris was extremely helpful and willing to go the extra mile. Ill be back for sure. Thanks

Very friendly and polite staff is always great specially for women who dont know nothing about cars

Popped an upper radiator hose going by on I65. They had what I needed and got it for with a friendly smile! Noticed several people working on their cars in the parking lot. Glad to see they like their customers!

Helpful people got a $5 reward card just for buying stuff

The service was great 👍

Dustin Tanner was great at helping me find the stuff I needed great store

Unfortunately I had a very unpleasant experience at AutoZone today . Exactly 7 Days ago I bought a $300.00 dollar part for my husbands Chevy, well unfortunately I bought the wrong part && decided to return the part I bought today. Well I go inside to return the part && the manager (James Morris) told me that he could not take the part back, he could only exchange it. Mind you there is absolutely nothing wrong with this part . So I go outside to tell my husband what happened, well my husband goes inside AutoZone to see why the manager (James Morris) will not return the part we bought && he tells my husband that he can not return it because the part is Dirty . We bought this part and we never put it on his truck, never even took it out of the box, but somehow the part is Dirty !!!!! I honestly have never had a problem with returning anything, purchasing anything or any kind of problem in general with anyone at this AutoZone. I feel like its pure laziness && being a manager, treating someone like that is just not acceptable at all . Now were stuck with a $300.00 dollar part that, we cant return due to a unprofessional, lazy manager that honestly shouldnt be a manager at all . I sure hope no one else has to go through what Ive had to deal with today . Never again will I do any business here, I will definitely go to Advance Auto Parts to further any business I may have .

Always a helpful crew.

Had a battery issue and Dustin give excellent customer service! Thank you Dustin !

Very nice people and very helpful!

Since I moved here from KY in July 2019, this AutoZone has been my go to auto parts store. This morning I awoke to a rear brake line rupture and I had to limp my Durango to Autozone to repair it. Within 30 minutes, I was back on the road. Thanks Justin D. for all the help.

On the positive note they are very friendly and they get to you pretty fast. On the other hand I bought a box of fuses because my cigarette lighter in my car went out for me to be able to charge my phone. I have a 2016 Malibu and just needed a fuse replaced. I never had this happen before so I had no idea where it went. Ive seen them replace peoples batteries before and I know they have checked our battery a while back. So I cant comprehend why they cant replace a simple fuse?? So I went to Chevrolet and they were more than happy to do it! And very friendly too! So Ill just go there for now on

Best place for parts

The employees were very helpful and nice .and they knew just what I needed to get the job done

Guy behind the counter was awesome! Very knowledgeable

Great customer service waw great!

The one in cullman is great an employee there I think hes name is Clayton hes awesome&really helpfull

Good price had what I wanted. Staff is always helpful.

While driving home from Birmingham a coil went out on my car. I stopped in and told the guy what I needed. He did really well until I paid for it. Thats where the customer service ended. I told him I was traveling home down I65 when my coil went out and that I needed to borrow a socket and wrench. He said that there were a few outside. Unfortunately, they did not have the right size and I had trouble removing the clip. None of the employees even offered to assist. I ended up stopping by a garage a mile down the road who popped the old one out and the new one in for nothing. Maybe I am just spoiled by my local Auto Zone in Killen where each employee goes above and beyond to assist customers.

Ok

Always have what i need or will get it. They always help if they can. Great Store.

Good people put my new wipers on and the guy that did it had it fixed in less than 5 minutes.

A great job by the young lady very smart

Very friendly.

Helpful staff but they are always busy and have to wait. The phone is always ringing. It is not the employees fault it just seems understaffed.

Fast friendly service. Employees were super helpful

I got a new air conditioner for my truck but they sold me the wrong one.the right one costed one hundred dollars more.

They should take down signs for sales when they no longer have the item!

Staff was very helpful with my purchase of my new battery. The guy who helped me was very friendly and made installing the new battery a breeze.

Good customer service

Great service

Always willing to help even comes out side wonderful employee

Customer service was amazing.

The employee were extremely helpful very friendly.

Wonderful customer service and very helpful!

Always find what I need at AAP.

Dont listen to anyone there, there a place to buy parts, it doesnt take knowledge to work there. They have cost me alot of unnecessary money because of there advice!!

I want to thank Auto Zone. Had they enough associates to handle the amount of customers they had, I would have spent $20 on the tools I needed. Instead I drove to Lowes and saved $8. Thank you.

Service was OK. I think I got all the things I needed for an oil change but it felt rushed and not much like they wanted to help. It maybe was just this one associate and its also possible this was because it was Thanksgiving but was still subpar to what I usually encounter at autozone.