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Cricket Wireless Authorized Retailer
1752 State Rd, Cuyahoga Falls, OH 44223, United States
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Cricket Wireless Authorized Retailer
Comments
Ro
Review №1

Always helpful! They charge a little bit for certain services but they are very helpful and kind!

Da
Review №2

If it wasnt for the manager Mel going above and beyond to help a complete stranger like me (who wasnt even a customer), Id still be stuck in the Little Caesars parking lot with my car keys, wallet and cell phone locked in my car waiting for family to show up.Mel went above and beyond to help me find and call not one but TWO different locksmiths that were willing to come to me in order to help me get home. Didnt ask for accolades, recognition or money. Didnt try to sell me anything or push me out the door when I asked for help. Hes a real one for sure.People like him are EXTREMELY RARE. I hope he isnt taken for granted by both customers or corporate because these days everyone is out for themselves. I truly appreciate the help and wish him the best luck this year.

Re
Review №3

Wireless made perfect......shop here

Ro
Review №4

The young man who works there is so respectful to me when I go in there and answers any questions I have!!!

Ak
Review №5

Easy to work with :)

Br
Review №6

Been with them for a little over a year with no problems.

Kr
Review №7

Always had great customer service at this store. The last like 3 times me and my man have been there weve had customer service rep Brenda and she is awesome. She has been a great help to us and for as long as shes there we will continue to use her as our rep. Thanks Brenda for all the help you have provided for me and my man. This will be our #1 store we got to for our customer service needs!!!

Jo
Review №8

Came in to the store today had a great customer experience the young lady helped me with fixing my phone getting back into my Facebook and email I believe her name is Brenda has always been very helpful will continue to come to that location very friendly and great customer service. I wish more people would work the way she works. Very satisfied

rh
Review №9

Mel is extremely knowledgeable, professional and a delight to work with!

Br
Review №10

I went to the store beac I wanted to switch. From boost. To. Cricket I got a. Good deal I. Love. Going their. Beac the. Girl Brenda its kindness she treats costumers. With respect. Thats my 1 store thank u so much😎

Ro
Review №11

Went in yesterday and worked with Mel he is the most knowledgeable worker there guy knows everything about the phone specs even the processor names on all the phones he also gave me a deal on my accessories keep this guy around my only complain about the store it’s too cold in there maybe the heater is out I will definitely keep coming here

Ti
Review №12

Get with Mel he goes above and beyond!

Li
Review №13

The agent that helped us was awesome. He gave very good information and help.

Pa
Review №14

Keith was awesome help me and my family get new phones saved us money got all our information on our new phones, best store visit Ive ever had

al
Review №15

So good to me Ill like her to help me all the time when I come here Brenda is great and knows her job with her eyes closed

Da
Review №16

Walked in the Cricket store on State Road with my own phone and i needed it 2 work 4 my Cricket account and my own sims card because its a Metro Pcs phone and the gentleman behind the counter said he could fix the problem 4 me for $10.00. He fixed the problem 4 me but when i pulled out my bank card and he told me never mind about the charge. I just thought it was kinda crazy that he first said he would charge me but when i pulled out my bank card he changed his mind! Im not sure if he was wanting 2 charge me $10.00 in cash and keep the money. But since i pulled out my card and he would really have 2 actually charge me on the machine. Just a curious customer. Have a Blessed day/night

De
Review №17

Very good person.

Ro
Review №18

They have a new guy there i have never seen before he seems to be the most knowledgeable i have having internet issues with my phone i had made a visit before to this store the previous the employee working at the time seems to not want to help me. I went to 2 different stores to try to fix issue they failed so i decided to give this location another he fixed the issue in less than 2 minutes he had up and running.

JE
Review №19

Best company ever i switch from.bosost to criket 4 months ago and i love it thanks. Brenda she really the best worker criket ever had .

Tr
Review №20

Couldnt even help me with a simple questionNeed more customer skills

Fr
Review №21

I just dont like this store. People were not helpful. Everyone was busy on their own.

Ka
Review №22

Very knowledgeable staff great phone and plan.

Ma
Review №23

Saved me a lot over verizon. Manager is knowledgeable and sociable

Ci
Review №24

The worker had someone in the store watching a movie on his phone!! He was very unprofessional!!!

Wi
Review №25

Have had phone service here for quite a while.

Jo
Review №26

Great plans

Le
Review №27

My Phone Company

Mi
Review №28

It is a great advantage for those of us who are not yet familiar with English

ma
Review №29

Food es bussin

Ab
Review №30

Good attention

Information
9 Photos
30 Comments
4.2 Rating
  • Address:1752 State Rd, Cuyahoga Falls, OH 44223, United States
  • Site:https://cricketwireless.com/stores/ll/US/OH/Cuyahoga-Falls/1752-State-Rd
  • Phone:+1 330-926-1212
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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