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Boost Mobile
2051 State Rd, Cuyahoga Falls, OH 44223, United States
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Boost Mobile

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Bo
Review №1

Absolutely a waste of my time and gas, I was never told about the activation chip sent in mail to me that I paid for so still no phone, had no idea of the area but got all the way there with no gas just to get major attitude from guy there and he says I have to charge you no less then 60$, !!! It states there 15$! What a racket check your staff. He was too busy on his phone anyways to check on anything.

Je
Review №2

These people lied to me about so many things. They told me that I had to buy a new phone when they should of given me one for free since I was a new customer. This is the worst service I have ever dealt with. I will never recommend this company to anyone. This is the worst company to deal with they treat veterans worse then anyone else that I have see. This is the worst and they can go right to hell cause thats where they came from.

Ka
Review №3

Rose was great, she helped activate my son replacement phone. She went above and beyond. I will definitely return to this location.

Ra
Review №4

A good example of the fact of a good relationship with the right people is great.

Ja
Review №5

Awesome cheap cell phones and service

Ra
Review №6

Horrible customer service. The sales woman there black girl with braids made me feel very unwelcomed. Could care less if I bought a phone and basically ignored me. Only reason its not 1 star is because I got a decent deal. Wont be back.

Ke
Review №7

Be careful after my x told the saleswoman a sob story the employee actually tried to get my pin without my knowledge but a text message alerted me. My x thought I was sleeping and then pulled that with the employees help calling her a friend. Wow friends will do illegal acts if you have a good story. Real nice customer service.

Br
Review №8

Store was open, no one here and locked doors. But open sign is lit, and within hours posted.

Ca
Review №9

Nice and friendly service! Quick. And great price

Ja
Review №10

Love the new moto g fast

Co
Review №11

Sterling at Boost was wonderful. He was so helpful. 😀

do
Review №12

Very helpful staff, Billy got me into a great phone

Br
Review №13

Ive been having issues getting a family plan set up due to having a grace period on my account, it has been an ordeal. I went up to this location and Rose was absolutely amazing, she was extremely helpful, personable, and genuinely cared about helping me out.

Ma
Review №14

No one picked up the phone

wy
Review №15

The have the best customer service ever. The staff are very knowledgeable and proficient at their trouble shooting.

De
Review №16

I always get everything got to go here for Ive been with this company for a long time and it seems like Im going to be with them for another longer time thank you for the good service that you have provided only thing I need to do now lets get unlimited data and I will be okay thank you all for the good times

Sy
Review №17

Thank you Billy for such a great job

Pa
Review №18

Today I had the awful experience of getting a brand new phone for my daughter. This was an unbelievably frustrating situation, but fortunately, I was lucky enough to get to deal with the wonderfully kind and patience Rose.So heres the deal. I bought my daughter a new Apple 7 for her 14th Bday. I got it through a program at work . It was brand new and as we have gotten several phones this way over the past few yrs, we were familiar with the process. Well it didnt work. After an hour on the phone with Boost customer support (dont get me started), we drove to the store . Rose listened, understood, and tried every damn thing she could think of. She called multiple support numbers, tried one thing after another. She wasnt giving up and eventually with Apple support figured it out. After a trip to Best Buy, because Boost didnt have a sim card, another call or two and another half hour and we are up and running. What an amazing young women. Truly hard working and took the time, and made a horribly frustrating situation for an old dude like me who doesnt keep up with technology, a little less painful,And we even had a few laughs. Thank you Rose for your great service!!! It was a pleasure meeting you.

Re
Review №19

The guys that work here are amazing and help you with you phone in any way possible and they always have what you want

Al
Review №20

They have EXCELLENT customer service and the hours are good for being a small business

Ka
Review №21

Very helpful salesman, I got a great deal

Da
Review №22

Very bad customer service i will never do business with them ever again Im done

Ke
Review №23

Sterling was a great help.

Ta
Review №24

Great staff...always helpful

Ca
Review №25

Sterling a wonderful help

Ke
Review №26

I find the service very good

Ep
Review №27

Sterling was very helpful

Ge
Review №28

Its ok cashier complains a lot

ma
Review №29

Noone ever there

He
Review №30

Love my phone

Bo
Review №31

Dont do it dont get took

Ge
Review №32

Great customer service, Alex went above and beyond

Information
7 Photos
32 Comments
3.9 Rating
  • Address:2051 State Rd, Cuyahoga Falls, OH 44223, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001bMjQUAA0
  • Phone:+1 330-957-7565
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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