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Douglas Systems LLC - Home Theater / Tv Installation Services
14833 Spring Creek Rd, Dallas, TX 75248, United States
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Douglas Systems LLC - Home Theater / Tv Installation Services
Comments
sa
Review №1

Bernard is a very irresponsible person. I would not even give him one star if it was possible. It has been a month and he has not been able to complete the job. He doesnt answer his phone or text for a week and when I ask him to let me know if he cant do his job and I would go with someone else then he says he will do it the next day and then again he doesnt show up or answer his phone or text. Very incompetent person. Horrible experience.

Br
Review №2

Douglas Systems did such an amazing job installing for me!! I’ve had them out twice now and am glad I did not go with anyone else! They went above and beyond to ensure the job was done quickly and correctly. Professional work, courteous and well-mannered installers, fair pricing.It was a pleasure doing business with them and I will continue to call them for any and all installation needs. I highly recommend!!

Jo
Review №3

Incredible service and professionalism. Highly recommended!

Ed
Review №4

Very professional. Bernard installed the mounts for my 70inch (full motion) and 50inch TVs (fixed).

Ch
Review №5

Bernard did a great job at our house. He removed an old TV and an old mount and very carefully installed a new mount and a new TV. He then took the old TV and the old mount and installed the old TV on the old mount in a different room. He then hauled away a very large old TV . He did all of this in one visit at a very fair price. He was also a true gentleman that appreciates veterans.

Bo
Review №6

Bernard fit us in late on a Friday night to install two TVs: a 75 and a 55. Very professional and polite, provided great tips on how to improve my TV audio and helped diagnose a network issue. Would definitely call again.

Pr
Review №7

Absolutely the greatest service I’ve EVER had. Man is phenomenal, I felt like I was getting advice from a friend. He takes care of his customers, and he is extremely kind! If you need a TV, go here, I cannot recommendation him enough. 10/10 :)

Ki
Review №8

Bernard was running a bit late the day of the install but boy was it worth the wait. Very personable and professional. The install went great and price was reasonable. He mounted the TV with all wires and even the DirecTV box hidden. I just wish we had known about Bernard before we had our other TVS INSTALLED .

Br
Review №9

Like the rest of the reviews. Bernard is phenomenal with the tv mount installation. I will continue to use his service.

Ha
Review №10

Bernard Douglas did such a fantastic job on mounting my TV today. From beginning to end the service was exceptional and very professional. What I appreciated the most was the fact that he notified me that he was on his way, arrived on time, worked quickly in a timely manner, cleaned up after himself, and stayed to make sure the TV actually turned on before leaving. Also, as a young female who lives by herself, I felt really comfortable with him being in my home. I am extrememly impressed and will definitely be calling him again to mount my second TV in my bedroom.

Ch
Review №11

I don’t think I could possibly say enough about Bernard. He was extremely kind on the phone and took the time to understand exactly what I was looking for. And, believe me, I’m very particular. When he came he was so detail-oriented I couldn’t believe it. He took the time to make sure everything was perfect. I’m in sales, so I appreciate good customer service. And, this was exceptional customer service. Bernard was so great! I will be recommending him to my friends. Thank you SO much for everything!

Dr
Review №12

This was one of the best experiences I’ve ever had when it comes to someone coming to my house to conduct a service. Frank showed up on time with a great attitude. You can generally tell he loves what he does and is a perfectionist at his craft, and wouldn’t quit until me and my picky wife was satisfied.

Ch
Review №13

I would give more stars if I could. Bernard did a awesome job installing our tv mount over our fireplace. It looks great, will definitely call him again when we get ready to have our other TVs hung on the walls.

Ka
Review №14

Bernard was excellent. Super reliable, affordable and friendly. I would highly recommend him for any electrical work, but especially if you are a perfectionist who needs a tv hung perfectly!!

Li
Review №15

Bernard was amazing. He came to install speakers in our ceiling. While he was there he also helped us fix our security system because it would not stop beeping. He was great to talk to and did an excellent, fast job installing our speakers. The next morning I texted him at 7 am because we had problems installing our ceiling fan. He was able to come back our within 4 hours and did it at a reasonable price. We really liked him and highly recommend him for all your needs. We will definitely call him in the future!

An
Review №16

OMG. This company is fabulous. I was able to have the owner Bernard Douglas come out to my church for a special project we had for a 1 year memorial service for our Late Pastor. He saw our need / urgency and fit me into his schedule. He was my 3rd bid/quote of which he was the only company I had no previous dealings with. I am an addictive shopper of Amazon and thats where I found him, so I figured I couldnt go wrong. I research the company and saw he has rave reviews from verified customers on Amazon and Google. Everyone seemed to love his personality and work. I NOW SEE WHY! He is respectful, courteous and makes you feel no job is too big or small. Bernard, You Saved the DAY!!!! His prices are beyond reasonable. He gets a 10 in professionalism. He hung our projector in the sanctuary, ran the cables through the attic and into the wall I desired (not the wall he felt was the easiest to access). He will leave your home/facility clean and ready for you to enjoy your new enhancements. Ill forever use Bernard and Douglas Systems.

La
Review №17

I was relying on a professional TV mounting company to get my TV on the wall in my new home. I somehow got it down in order to move but I just could not get it back up there without it being crooked or loose. This company was a big help!! Best thing is - they did it correctly! I will be using these guys again if I ever need their services! Thanks again!

Je
Review №18

Douglas did a great job mounting our tv above our dual fireplace. He was quick & helpful

Da
Review №19

Hands down this was the best tv mounting Ive ever had!! Please make sure to ask for Bernard. I was provided with extremely great customer service, professionalism and quality work. Bernard listened to what I wanted it and he made it happen with ease! When I buy my next TV and Nest thermostat, I will be calling Bernard again!

Iv
Review №20

Douglas Systems LLC came out this afternoon to mount another television. Like last time, he did an absolutely remarkable job. He walked me through my options and explained why an idea would or wouldnt work. His work is impeccable and I would highly recommend Douglas Systems LLCs services to anyone in town! Great job! Keep it up!

La
Review №21

I would highly recommend their services! Bernard was very professional, on time, and very thorough and even cleaned up the after the service. He even helped me fix a console table that I had recently purchased and assembled incorrectly! I will most definitely be using them for all my Tv mounting and home theater installation going forward.

Na
Review №22

I just wanted to thank you for all the hard work, guys! I cannot express how convenient it is to look after my family wherever I go! I sincerely recommend your top-notch services to everyone in the area who wants to enjoy the peace of mind I have when I can rely on your services! Thank you for everything!

Ho
Review №23

I have hired Douglas Systems multiple times; Benard is my go to guy when it comes to audio visual equipment. He is dependable, professional and pays great attention to every detail to make sure the job is done right. He did a great job on the media room, including mounting a 75 in TV and sound bar. I would certainly recommend him and hire him in the future.

Pi
Review №24

Wonderful service and very knowledgeable. Best of all, OCD about the system working beautifully which is the whole point.

Ph
Review №25

I recently bought a new big screen TV that needed to be installed - I had no idea how to do it myself. I called this company for their TV installation service and they were able to complete the job without a problem. I am super thankful for this service!!

Lo
Review №26

Bernard came to my house to set up a new remote control. After reviewing the remote and my equipment, he suspected that they were incompatible.Rather than telling me I was S-O-L, Bernard informed me of alternative solutions and, refused to charge me for his time.Its almost unheard of for a service provider to come out and not charge for their time/expertise.If I ever need help with my remote, Bernard will be the first person Ill call and it will be a pleasure to give him my business.

PB
Review №27

I booked Douglas Systems through Amazon Services when buying the Sonos Playbar online. Superb communication, timeliness and professional install. Appreciated attention to detail and seeing the job through. Very pleased!

Je
Review №28

Ive been using Douglas Systems going on 4yrs now and have never been disappointed. Best television mounting services that I have used thus far.

Ab
Review №29

Awesome experience. Professionalism at is best. Got value for my money.

Br
Review №30

The best tv installation service in town!

R
Review №31

Great service

Da
Review №32

Thanks Bernard!

Information
39 Photos
32 Comments
5 Rating
  • Address:14833 Spring Creek Rd, Dallas, TX 75248, United States
  • Phone:+1 214-607-6170
Categories
  • Home theater store
  • Audio visual equipment repair service
  • Blinds shop
  • Handyman
  • Home cinema installation
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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