Were in the process of moving off the continent and are trying to sell our baby grand. After finding positive reviews on Angies list, we hired Brandon to appraise our 1970s refurbished baby grand. He came all the way to The Colony, TX, was on time, courteous, and thorough. He was so honest and thorough that he asked us for more time to complete the appraisal since our piano was a unique model of Baldwin that had only been in production for a limited amount of years.I love his honesty! We had a verbal appraisal done and later we called Brandon again for a written one. He was so very accommodating, responsive, and such a great listner on the phone. We highly recommend them for the fulfillment of your piano needs.
We’ve been costumers of Perfect Pitch for years. Impressed by the prompt, friendly, and professional service. Plus they always leave our piano sounding amazing!!
Stopped by earlier today with my wife looking for our first piano. We had no previous knowledge of what to look for in a good piano. The owner took time to welcome us, educate us, and make us feel comfortable. We will definitely be purchasing from Perfect pitch piano when the time comes. We have all the confidence in the world with their ability to help us find the perfect piano when the time comes! I highly recommend this store for all your piano needs
Unfortunately, it looks like this place has closed (not sure temporarily or permanent). We took an appointment (using the scheduling link provided on the site) to visit the store on December 28, 2020. When we reached the store, it had a big 🔒 on the front door and the phone went directly to a voice message! Disappointed that we wasted an hour driving back and forth.
Do yourself a favor and dont use anyone else other than Pitch Perfect. Brandon just finished tuning my piano and he did an AMAZING job. Not only did he fix the issues I was having, he made it sound better than the day I bought it. He is extremely knowledgeable and overall a very pleasant individual. Very prompt and polite, will definitely use him again for future services. Thanks again Brandon!
Great place for piano sales & service. They only use tuners who are members of The Piano Technicians Guild. Their repair shop is equipped to do complete rebuilding of grand pianos and is run by a master technician with over 40 years experience. He rebuilt my Baldwin L and it looks and plays like it just came from the factory. Great people.
When I first called to ask some questions about a VERY old piano I was looking in to buy, Sean on the phone was probably one of the most helpful people Ive ever had the pleasure of talking to. He took his time to answer all of my questions, and he seemed very knowledgeable. Daniel with Pitch Perfect helped move the very heavy, square grand piano for me today. FIRST CLASS SERVICE. When they were done setting up the piano for me, they insisted on wiping it down and cleaning it up as well as they could, even though I said dont worry about it.
We had a piano moved from a Plano to McKinney address, and I was amazed just how difficult this job is when the piano has to be moved up a long 18 Ft. high spiral wooden staircase! These people did a great job with no damage to the piano or stairway. I was very impressed with how heavy and hard a task this is and want to commend this company with handling it as well as they did. I would strongly recommend them.
I called Perfect Pitch Piano Company when I was making the switch from a real piano to a keyboard. Brandon listened to my concerns (I love the real sound, look and feel- Ive resisted the keyboard switch for years!) and my needs (we have a house full of kids all needing to practice at different times, so the ability to plug in headphones was important, plus our current piano needed several hundred $ in repairs). Brandon made several suggestions for me, making sure he stayed within my budget. He even discussed models and brands he doesnt carry, knowing he wouldnt make a dime, but also believing he was doing what was best for my family. I appreciated his commitment to the customer over his bottom line. Thank you, Perfect Pitch!
Fast response from online contact form. Quote upfront. Good price for a much needed double tuning.I wasnt there when the piano was tuned but but the email thread has been pleasant with rapid, helpful responses. The old piano sounds great! Will do any tuning with PP from now on.
Our piano had not been tuned in nearly 10 years and Brandon came out and took wonderful care of our Miki. The sound is amazing and we couldnt be happier with Brandon and his work. Thank you so much! We will definitely be trusting Perfect Pitch with our piano tunings in the future.
Michael came out to service a newly moved vacuum driven player piano. It was my Grandmothers instrument and we moved it from North Carolina to Texas. His knowledge of the instruments was amazing and his enthusiasm for getting it operational was genuine.I feel like Ive found someone to care for a family heirloom and keep it in top condition.
Use their piano moving service. Brandon is very responsive. Set up was easy and efficient. His team is very professional and friendly. Strongly recommended!
Great service - Brandon really took his time to make sure my 25+ yrs family Kawai upright was in good shape when it arrived. He opened it up and vacuumed the inside and he tested the sound. I was very impressed with how much care he took as he was moving the piano from my fathers home to mine and then through the tight hallway of my home. I will definitely be using this companys services in the future! Recommended for sure!
Brandon was professional, on time, and did a great job tuning our piano. Hes honest and friendly and cares about your satisfaction with the job he does. I was impressed with the quality of his work and recommend him if you need your piano tuned or worked on. He also has a good sense for how much a piano is worth, so if youre shopping for a piano, hed be a good guy to call to get an opinion from.
Perfect Pitch did an excellent job restoring my piano, which is a family heirloom. I couldn’t be more pleased with their great customer service and knowledge of their trade. I definitely recommend them for all your piano needs!
They brought my Yamaha C7 grand back to life. The rates are amazing and they tune the instrument how you want it to sound. I recorded the piano a few minutes after it was tuned and it was amazing. I think Perfect Pitch Piano Company is the best in town! Piano Genius!
When we needed a piano mover and piano tuning. We didnt know where to start so we searched online and found Brandon with Perfect Pitch Piano. Now I know why theyve got such great reviews, they did an impressive job with our grand piano and had excellent follow up.
Perfect Pitch was awesome! We had a grand piano that needed appraised and moved. They were super informative and gave us an honest appraisal of the piano and then moved it to our home with great care. Brandon clearly knows his stuff and we look forward to using him in the future for our tuning needs!
Brandon is just a wonderful, warm & knowledgeable piano technician and person. He is an expert in piano sales and tuning. As a piano teacher for 20 years, I do not trust my piano to just anyone. I have an older grand piano that gets played by 30+ piano students weekly and I trust him completely with my instrument.I highly recommend him!Vicki LunaThe Juilliard SchoolMusic Teacher
Brandon is extremely professional, and I received a quick response to my request for a bid. His movers did an excellent job, and I highly recommend Perfect Pitch Piano Company.
I recommend this company to many of my piano students. They are professional, on time, and give excellent feedbacks on what they need to do. I have had many piano tuners come and go in the past, but this company is definitely worth keeping. Excellent service and customer service overall!
I took my Betsy Ross Piano, to their location in the Plano area. The young gentleman Michael had the most outstanding knowledge of Pianos, Models, Frames and much more. The information was without a doubt heartfelt and trustworthy. If you have a question, he will surely have the right answer. I inherited my piano. when it was out of tune, had broken Elbows and Keys chipped at the tips. with no hassle...AT ALL. I received my total for parts & labor on the spot after just a few mins of exchanging information on what i wanted done to the piano. i can honestly say that i absolutely hate having to deal with repairs big or small. A piano is no small item you can just pick up and go. These gentlemen made it a delight. The only stress i had was finding someone to repair it. I have New Keys and Elbows on my perfectly tuned Piano. I had mentioned that i had no experience playing. As a gift to the piano industry Michael gave me a couple of lesson books to get started. perfect pitch is without a doubt the best when it comes to pianos....PERIOD!!Trust me, Im just a 24 year old with a thin layer of charming with some funny sprinkles, wrapped around a huge creamy center of raging arrogant A-hole...A standard issued AMERICANGet it, Got it....GOOD!
The owner Brandon, is a trustworthy and stand-up guy. If you are looking for a company that treats you like family, this is the place. I wouldnt go anywhere else for all of my piano needs.
Ive always wanted to have a piano for my home, but never could afford one. I finally saved up enough money to buy one and I found Perfect Pitch Piano in Plano, TX. The customer service that Brandon provided me was absolutely amazing! I would highly recommend Perfect Pitch Piano Tuning & Repair for your next piano, tuning or repairs!
These guys can create an awesome sound out of very old pianos. Just imagine what they can do with newer ones than 90 years old. Awesome company!
Customer service and knowledge are excellent! Cant recommend them enough!
I contacted PPP to pick up and restore a piano that I purchased online. Shortly after I made the contract with them I had severe damage to my house and was not able to take possession of my piano for almost 4 months. Brandon, PPP, was very understanding and worked with me on getting my repairs done and my piano delivered. I was very pleased with their work and very impressed with their customer service.They are very passionate about their work and it is reflected in the service received.
Hey agreed to move my piano between 12 noon and 4:00 PM (couldnt be more specific?) and the mover started calling me at 10:00 and showed up at 11:00 even though we could not arrange the drop off point person to meet us. Upon learning that they wouldnt be able to drop off the piano, they took it to a warehouse and wanted to charge double to get it delivered at a later date. Very unscrupulous and untrustworthy owners. Use at your own risk.
Professional and courteous. We used them to move an old upright from Dallas to Frisco, then they came back a couple weeks later to tune it up. Very pleased.
I have known Brandon for years. He has always been professional, honest and a whiz with instruments. You could not ask for someone better to tune your piano.
I was glad to have Perfect Pitch Piano sold my piano. Brandon was very helpful in the process of sale.
I have a 10+ year old young chang baby grand that was serverly damaged in a cross country move that Perfect Pitch was able to repair amazingly. It looks brand new! The repair gentleman they sent was extremely professional and polite and his work was amazing. Christine and Brandon were very helpful in explaining my quote to me and I will absolutely use them again for yearly tuning and any repairs etc as well as refer them to everyone who is in need of piano tuning or repair services.Britt C.
Perfect Pitch personnel are very courteous and prompt. I think Brandon does an excellent job, I highly recommend his services!
Outstanding -- professional and courteous. And the tuning is perfect.
Sent me a reminder email saying it had been over a year since my last tuning. Ive never used this company before but nearly mistook the email for one from my usual technician. Using deceit as a marketing strategy is shady; I wont use this service in the future or recommend it to the students who attend our music school.
Simply you are the best ...thanks
Great help with moving piano.
Does great work.