KC was prompt, knowledgeable and followed through just as he said he would. Boat was as described and the test drive was a great experience thanks to KC’s patience and knowledge of the local waters. Even though the state of North Carolina’s title error caused a significant delay, the Offthehook team communicated clearly and often while going above and beyond to correct the issue and get the right paperwork to us as quickly as possible.
Crooks from the jump. Do not trust them. Do not pay them tax money if youre out of state especially. They will lie as soon as they open their mouths. Went through 2 salespeople ended up with the worst... Tyler Revis.
This is my review of Off The Hook Yacht Sales is in reference to the 2020 Midnight Express 37 Open with quad 450R’s advertised as “SHOWS LIKE BRAND NEW WITH LESS THAN 100 HOURS”. After hours of discussion and negotiation I had the boat under agreement pending shipment, inspection and sea trial in Massachusetts. Within the listing and reiterated in countless conversations with Dennis Gun (Broker representing Off The Hook Yacht Sales owned by Jason Ruegg), I was reassured that the boat was in pristine condition. Dennis was well aware of my expectations being a seasoned boat owner and having had communicated that I would not accept the boat unless it was immaculate and like new as advertised. After spending the money to ship the boat; the arrival and subsequent inspection was nothing less than a disaster and letdown. Upon starting the boat, the two port engine’s water cooling systems were not functional, the two center props were damaged along with stone bruising from transport, hull sides marked and rub rails damaged. The interior hatches were stress cracked, the side door hinge striker sat unattached, the armrest on the lounge seat had been pulled out of the fiberglass with numerous screws throughout that were backed out or missing. Although the broker representing Off The Hook (Dennis Gun) agreed with my assessment of the boat and the misrepresentation of its current condition, they would not credit me any portion of the extensive shipping costs. I would NOT RECOMMEND dealing with Off The Hook, they did little to nothing to remedy the situation and will do or say anything to make a sale – this 2020 Midnight Express 37 Open is an abused and neglected boat.
Very smoth purchase and the paper work was very easy.