Worked well. The dealership gave me a ride to my office and I was able to have a after hour pickup.

Sarah and the staff at the dealership were fantastic and honest. We went in looking for a Tahoe and quickly realized that’s not the car for us. Sarah suggested the Traverse (which we’ve never heard of) and she hit it right on the head. It was exactly what we were looking for. She was patient with us and went through everything making sure we were comfortable with the car before we drove off the lot. The management there is so kind and honest as well. Highly suggest coming here to get your car/SUV!

Lou was the consummate salesman. He listened, proudly showed off the vehicle and its features and allowed us to make our decision in our own time. His patience and support definitely played into our decision to go with the vehicle and the dealership.Dave made our transaction on the day of pick up one of the best Ive experienced. He was genial and explained everything thoroughly and, again, not a bit of pressure typically experienced in the car shopping process. Truly a fabulous experience.14/10 would work with them again!

Everyone was cordial, informative, and above all else professional. Such a welcoming environment with service lacking in so many areas of our society

I have leased several cars from H L . Dave is wonderful and he always listens to your needs. I worked with Jennifer and she was professional, thoughtful knowledgeable and so very kind. she is a gem. She spent many hours with me, making sure I wound up with the right car at the right price. I would recommend her !

Service Dept. Was more that helpful wit fixing the Transmisson and verry nice about very thing..

My experience at H&L dealership was the epitome of what one needs when you are trying to get a car lease. Everyone was friendly and most helpful. I will not hesitate to send anyone to H&L. The General Manager went over and beyond to help me so was Steve and Brian. My biggest thanks to the entire team. You have me for life!

Very professional, excellent customer service. Mr. Mark Tiska excellent

Excellent dealership and rob in sales was amazingSuch a nice person, always accessible, and easy to deal with. Will definitely recommend him again!

Courteous, friendly service. Very transparent, they were upfront about all costs, including taxes and fees. Most importantly, they stood by their word. This was our first experience shopping for a new car out of state (we are NY residents), so we were a little apprehensive at first. Stephen, Dave, Brian and the rest of the H and L team explained everything to us, putting us at ease while providing personal, quality service that comes with small, family owned dealerships. Highly recommend getting your next car/truck/SUV from H and L.

Ive purchased a dozen or so vehicles and this experience was by far the best. My first time to H&L Chevrolet, but we will definitely be back.

Sarah Brinsley followed up with several e-mails regarding my Equinox lease expiration date. I e-mailed her requesting an appointment and was promptly contacted. The first meeting with Sarah was informative and all questions were answered. I test drove a sport model Equinox and liked the drive but not the style. Sarah contacted me shortly thereafter and recommended that I drive the Equinox on the lot that was the color and model I liked. I never felt pressured and appreciated her explanations and patience. She is warm and friendly and both my husband and I are very satisfied with the transaction.

I simply bought a new key. took a week, which is quite a while - and was crazy expensive. but i received it and it works just fine.

My experience at H&L was hands down the best experience I have ever had with a car dealership. Rob Katz is the best! He is honest, straightforward, caring, and he knows how to manage expectations which is the key to a happy customer.

Sarah Brinsley was great! She took the time to hear my concerns and needs and addressed them appropriately.

They got out truck in diagnosis issue and fixed it for less than I expected. Even pushed me back when I suggest more work than might be needed. Honest and still expensive but when work it done right really not expensive.

I brought my Silverado for oil change and rotation of tires and I was very happy to use my rewards. Everyone that we talked to was polite and the experience was quick thank you.

Easy to make appointment and shuttle service was convenient.

Friendly and helpful service; finished when promised

Always very friendly and work quickly. I trust the work and feel comfortable in the waiting area.Re: Sales process: There was a delay with my vehicle due to covid/ snow. etc. Sales manager, Dave, did everything in his power to get the vehicle in for delivery and went above and beyond to make sure that I got the vehicle as soon as possible. He ensured that I was happy with my experience and added service and bonuses to sweeten the deal. He was very pleasant to deal with and I love my new Traverse!

Sarah was wonderful. We were going back and forth in terms of the vehicle we wanted. She was very patient with us. She answered every question we had. There was no hard sell of the past. It was a pleasant experience working with her. I wouldnt hesitate to purchase from Sarah again if I was so inclined to buy another Chevy.

The service department does not know what their doing. My uncle had his truck brought in for an engine replacement and they messed up the radiator by not following proper procedures recommended by GM. (In the photos attached). They do not take accountability of when they mess something up. I work for a GM dealership 1000 miles away and have shown multiple gm techs and two of our shop Forman’s the damage and they all agreed it is from not removing the radiator to replace the engine (some of them have damaged the radiator the same way because of trying to squeeze it out to save time). I have contacted the owner and he doesn’t believe his master tech of 16 yrs could ever mess something up since he’s never had a come back (ever). attached is pictures of the damaged radiator, proper procedure, the owner admitting to them not doing it the proper way, and some of the shop photos of when the truck was in the shop. As you will see the front fascia is still attached which according to GM SI they should be removing the entire facia so they do not damage the fan,radiator,etc.The reason for me handling this matter is my uncle is deaf and can’t communicate with them

Great and friendly service!

They are really fantastic. Responsive. Professional. Available. Clear communication. Huge fan.Sebastian Bea

Sarah is very polite and quick response for all my inquiries.

Lou Piccolo and Dave Paulik are phenomenal! They worked so very hard to get me my dream car! They are absolutely the best employees EVER!

Experience was great!

I had an extremely unpleasant experience while looking at a truck at H&L Chevrolet. The general manager was very rude and unprofessional. I am relieved that I did not buy a truck here. I am looking forward to having my truck serviced anywhere else!

Always Great Service

If I could give them 0 stars I would. The service Department is a rip off and they are the rudest people I have ever dealt with. RUDE!!!!! They totally SUCK!!! I will not ever use them or let anyone of my friends or family use them ever again!!!!

Bill in the H&L Parts Department is a customer service all-star. He explored multiple options to locate the part that I needed and to make certain it would fit my vehicle. This was a great experience from start to finish.

Sarah and Dave could not have made my experience any smoother or easier. I will always recommend H&L to friends in the market for a new car

Great place Andrew service manager is the best and lou the salesman. Great Guys.And Dave sales manager.

H & L are super professional and had our car repaired quickly! They give an honest quote and are understanding of our needs! Appreciate their customer service!

I was greeted very nicely when I came in. The rep was joking and playful with me. It was the day when I didn’t have any power due to the storm and he showed me where a power bank was to charge my 3 devices. Oil change was done in 90 minutes. Thank you!

Got a tire rotation and oil change. I knew my brake pads needed to be changed soon, they suggested I change them and since the tires were already off it would be a fairly easy job with parts in stock. They wanted $540 just to change the front brake pads alone. That is literally robbery. For that price the brake pads should’ve been made out of gold. Obviously did not have that done and instead drove A couple miles down the street to have all four brake pads replaced, two new rotors, and the other two rotors spun for $350.

Always professional, from Management to parts. Excellent shopping experience

For customer service, these guys are great, I switched here for my Chevy.The new Blazer looks cool too.

Everyone is always polite, and very helpful.

Service associates in their small, poorly ventilated area working without masks on. When I asked that they mask up, they appeared to be quite annoyed at my reasonable request to have safe visit.

Always fast and easy; treat you like family

Lou is the best! Very helpful and friendly!

Friendly check in service, communicative and knowledgeable. My first visit since purchasing the 2017 Tahoe, very satisfied.

Very positive experience. Worked with Sarah who went the extra mile figuring out some issues I had with paperwork. Hope everyone could experience the service I did. Thank you guys for the painless transition from my old car to my new truck.

Went to lease car today. Very courteous and professional. Was processed very quickly. Very well done!

Always so great- easy drop off, pick up loaner car, great service!

Excellent customer service. I brought my vehicle in for repairs and all my concerns were addressed and repaired correctly the first time. I had the pleasure of dealing with Najie and other members of the service department. Everything was very smoothed and they even washed my vehicle before returning it to me. I highly recommend them for any service or repairs needed for your vehicle. Thank you.

Working with Sarah Brinsley was very business-like and easy. She is very knowledgeable about your products, organized, customer-focussed, and her follow-through is excellent.

Great people, great buy. Cant go wrong with Chevy. Thumbs up!!!!

Lou was a great sales person and the finance went smoothly they care about the customer which I appreciated.

Fast service and very friendly staff

Great place to pick up and new pick up. Fast cars with low prices. These guys are the best in the biz. Stop on down tell them you need a vehicle and you have my promise that they will find you one.

Great family owned dealership. Not many of these types of places around anymore. They genuinely care about your experience.

We were looking for a specific Tahoe and they had 2. The buying experience was low pressure and they still registered our vehicle despite it being so far from their dealership. Sarah was really nice and helpful. I love family-owned dealers much more than corporate dealers.

Good

Purchased a 2020 Chevrolet Suburban from H&L. Bob Katz in sales was absolutely wonderful to deal with. He knew the vehicle inside and out. Best delivery of a vehicle I’ve ever experienced. He helped us with everything from hooking up our Bluetooth, to setting up our On Star WiFi. A true gentleman, and expert in his craft. Thanks for a great experience Bob, and H&L!

I was very delighted when the dealership offered me a loaner car, it was a pleasure to drive the equinox

Visit was good

Smart, thoughtful and not pushy at all. This team will look after you,, help you strike the right deal and listen to your needs. Its so rare to find a dealership like this. 100% recommend giving them your business. You wont regret it.

Excellent experience with entire staff

Very pleasant experience overall. My salesperson, Lou, was most courteous and very interested in customer satisfaction. He rates a 10! The service manager, Andrew, also rates a 10 in his professionalism and congeniality. Others whom I met while purchasing my truck were equally helpful and friendly. I would highly recommend H &L Chevrolet.

We had a great experience leasing a new Chevy Volt from H&L. We came in knowing we wanted an electric vehicle, and Bob G. helped us weigh the pros and cons of the Bolt and Volt before selecting our new Volt. They made everything so easy to get the lease approved and pick up the car within a few days. Weve also been getting service done at H&L for many years and they are always quick and courteous and fix our problems the first time.

Very good experience!!

Professional, courteous, efficient- everything you need from your dealership!

Quick and well done.. just in for an oil change...

I would most defiantly recommend H & L Chevrolet to anyone! I am very pleased with the help I received getting out of my previous lease. Everyone there was extremely nice. I am happy to be back with the Chevrolet family.

Went on this past weekend. The staff was very kind and helpful left with a car. Definitely a great experience

My father saysIt is the best dealership. They are very friendly, and always welcome me. And Adam did a great job washing and cleaning my car and delivering it to my house. What is better than this?And thank you for everything

I have been coming to H&L for several years. The service staff is ALWAYS friendly, helpful and very knowledgeable. They keep me informed on the progress of my repairs and when I pick up my vehicle I know everything was done and done right. Making an appointment is always easy since they are very flexible and always work around my schedule even on short notice. They are definitely the A-Team.

We recently met with Lou Piccolo who sold us our 2005 first model year Equinox which finally needs replacement after 130,000 miles of reliable performance. Lous helpful, listens to whats important to his clients, and hes crystal clear in his straightforward explanations. An enjoyable experience from the first handshake.

Never dissapointed. Very obliging . My go to dealer for service!!!

We brought our 04 express in with an ongoing idle issue. Andrew in service took it upon himself to ensure the problem was resolved. Throughout the process he maintained great communication and kept me updated on the progress. Overall I had a great experience with the team at H&L!

NO MATTER WHAT SERVICE THEY PERFORM, ITS ALWAYS DONE RIGHT.

On Dec 11, 2018 I bought my 6th car from H & L And BOB G was the only sale person that i ever did business with. Dave P was also great and Jeff P. also great. Thank you guys for taking the time and afford in making all this happen. i always drove away happy, i recommend H & L highly, I will be back to buy my 7th car in a few years for sure, and Loving my brand new Malibu.

My husband and I were there this morning and we were welcomed by a nice salesman he was very helpful even though he was new . We choose a used pick up truck for my husband. Once we started the process for the financial part then we met the manager of used cars who didn’t introduce him self and went to the lot to check on the issues of the car. He started yelling at the salesman and also to my husband using inappropriate language. Just because we brought to his attention some of the issues of the used pick up truck before we buy it.We have never been mistreated this way in a place like this where you are there expecting to get help to buy a car . We do not recommend this place at all.I would give them zero stars if I could but the salesman was extremely nice and helpful. We didn’t buy anything.

Having bought numerous vehicles at H&L Darien, I continue to be impressed with their commitment and follow through. Every one I have come in contact with, has been dedicated to providing the very best and friendliest service I have ever experienced from a car dealership. They treat everyone equally and like royalty. This is not because I have bought several vehicles there. I have bought several vehicles there because of their positive, knowledgeable and friendly attitude. I would definitely recommend this dealership for both new and used vehicles. Very fair deals with full disclosure.

We cant describe how satisfied we were to have Mohammed as our sales person. He met all our expectations and went above and beyond getting us additional features in our new Chevy LT 2015, this is your guy! Also a special thank you to Dan (owner) who was involved and made all this happen. Ill recommend this Dealer to everyone I know.PS- Thanks again from my whole family!

I’m very happy with the service I received on my Chevy suburban. They fixed the car the same day and very friendly staff. Najie was my service advisor. He went above and beyond to get my issues resolved on my truck. Thanks Najie !!! I’m your customer for Life.

I worked with Joe Kanaan and it was a great experience! I flew in from Atlanta to pick up a new Lexus and we did all of it over the phone. He picked me up at the train station, had the car and paperwork ready for signature. Definitely do it again.

Fast and clear service. Needed a new key. Got it in a couple days. Simple and easy.

Very much knowledgeable and I give them a very

Put my Traverse in for a service and 4 new tires, after having it home for 4 days one front tyre blew. Called up the dealer, they organized a loan car for me, towed my car, fixed it the next day and I had it back in no time. Thanks Adam and all at H & L Chevrolet for fast friendly and efficient service, problems happen and you proved you are up to the challenge. Thank you for keeping things simple.

Car leasing made easy! Found the best deal at h&l Chevrolet on the chevy volt. Super friendly people and so easy to work with. Highly recommend

Friendly, informative, efficient

What a huge turn-off today from the GM of H&L Chevy. I have purchased and leased 4 vehicles over the last 5 years from H&L and have had a great experience. Today I dropped my husband off to pick up his truck from service. The General Manager was weed walking pavement in front of my 2020 Non Chevy vehicle. He had zero care that he was spraying pebbles and sand all over my vehicle until I honked my horn. He said sorry and told me to move my car back a bit from where i was parked so he could complete his job. I called the dealer thinking this was a landscaper to complain. All I got was Im sorry and that was the General Manager. Ill be taking my business elsewhere in the future. H&L NEVER AGAIN!

The service staff were friendly and professional. It was a fast process. Waited less than an hour for an oil change.

My car is running better after the recent service at H & L Chevrolet.

STAY AWAY! There should be a no star rating option. I purchased a used vehicle in cash and was given a 30 day 1500k bumper to bumper warranty after a long debate. When driving home the day of purchase, the A/C did not work, TPMS sensor was on and front rotors were bad. I get it, its a used vehicle but wheres the safety inspection?? Ill admit, they did fix those issues after turning back. However, my front end continues to shake and it was not resolved after bringing it in for service on a different date. Joe (service manager) told me, we should have never fixed what we did before and I dont know how we gave you a 30 day 1500k warranty without my approval. They now refuse to even look at my vehicle to find the problem, which is still under warranty. The GM never responds, he has other staff reply, GM says NO. The GM walks around with his shirt half open which is inappropriate and unprofessional. Dont bother with them, file a complaint with DMV and call a lawyer.

Always easy in and out

Great Customer Service, Expert Mechanics and Quality Repairs. Timely turnaround getting my vehicles back on the road!!

Those guys was nice parts ready and waiting for me

Great place! Adam in service is the man! Really knows how to take care of his customers

My experience with H&L demonstrated that they are either not honest or wildly unaware of their product. Had a dashboard crack on a Suburban. Was told the crack would costs over $1500 to fix and that it happened because someone punched the dash. To quote in my 20 years, I can say for sure someone punched this dash. The internet told a different story. I was told by the Manager that anyone can post stuff on the internet. So, I took the truck to another dealer. Within minutes the dealer showed me why the crack happened (missing support clip - NO FAULT of my own) and explained it happened because someone must have serviced the dash. To my knowledge no one has ever touched the dash. Long story short, that was enough for me to say never again to H&L. Ill drive the 15-20 minutes to a more honest and knowledgeable dealer.

Great Dealership with a wonderful Staff and Friendly atmosphere. They have over 55 year experience in treating customer the right way.

Great experience start to finish. Our salesperson, Bob Godzeno, was a pleasure to work with.

Everyone is very friendly and welcoming.

Only thing going for it is location. Very close to my residence. Otherwise, I think they didnt really do what they should have done, which is be an early warning for issues on my two year old suburban. I had it in the service department for a routine oil change maybe two months prior to this service appointment, and they gave me no indication my brakes were quite low (which they must have been). Then suddenly metal on metal sound, and the pads were done. She rushes it to H&L to find that of course front rotors are shot. On top of that, it seemed very expensive at $1400 for new front rotors, brake pads all around, and brake fluid replacement. I will look somewhere else next time.

Great

Great

This is the new American way to do business (make money by any means necessary). This dealership put me in a certified LEMON! A 2008 Chevrolet Suburban that I owned for two years. With numerous amounts of problems a gas pump that was repaired two times, a check engine light that would not go off until a service representative said he will get me to pass inspection (check engine light came back on while going to get my inspection), the numerous amounts of money I put into the car and after all that when they so called fixed the gas pump problem the engine went. Leaving me with a option to repair the engine at 7,000.00 or be stuck with a 22,000.00 car note (oh thats no option). Now I understand why American car dealerships are falling so far behind foreign competition. When does it all end! A 55 year old business failing due to greed Thanks for all your help an may GOD truly bless America as well H&L Chevrolet.