I have owned many cars. Jaguar Darien is truly a professional organization. My purchase experience was excellent. From Luke, my salesman, Edgar the sales manager, Don the finance manager, and especially Joey, the service manager. All dedicated to insuring the customer is treated with respect and and made to feel like a VIP. I would definitely recommend Jaguar Darien.

My experience with Jaguar Land Rover Darien was nothing but exceptional. The whole process from beginning to end was very smooth. I got in contact with this dealerships after checking several others all around NY, CT and NJ and getting really frustrated by not having a good treatment and failing to find a fair good deal. The sales executive that took care of me was Elise. She was extremely efficient, professional and attentive to all my concerns. Prior to visiting the dealerships she had already sent me texts of all the cars available that would fit what we had previously discussed. The ones that I liked the most she went on to send me videos and pictures showcasing all the features of the cars. This allowed me to visit the dealership and check out the exact cars that I was looking for. I visited the dealership on a Friday and by Saturday, I drove off with my dream car. The paperwork and financial details was taken care in less than 30 minutes. If you are looking into avoiding all the headache associated with getting a new vehicle, please consider this dealership and I can guarantee it’s going to be worth it. Thank you! A+

I’ve had one of the most honest, candid, and efficient car buying experience with Elise Brown and her team!! Goes without saying that I absolutely enjoy the car as well! If you are looking for a high performance car and professional services, Jaguar Darien is the place to go!

I have owned seven jaguars and Rob is the best service advisor I have ever dealt with. In addition to being polite and friendly, he has a world of car knowledge and has provided excellent advice and service concerning my jaguar. I highly recommend him.

This was by far my best car buying experience. My salesperson, Elise Brown, was excellent about locating the 2022 Defender 110 with the specific packages I wanted and made the entire process enjoyable. I had spoken to other rover dealers who didn’t show the initiative to earn my business. Elise really earned my business and I’ll be back for future cars.

I’m very happy with the service I received, very professional and great time turn around time. I highly recommend

This is my 2nd Annual service experience for My Jaguar F T-Type S.Fortunately I had the same service rep again. Everyone I caomein contct with is courteous. The service rep has been TOP Quality, professional, friendly and VERY Helpful with information and answering certain other vehicle questions I have had.I live in NY, but prefer Jaguar Darien and will continnue to utilze their expertise and service department.

My husband and I had a great experience with Elise at the Darien Jaguar. Our test drive was very safe, the facility was very clean, and the staff was friendly. We initially went in for a test drive and to see the inventory, but we ended up leaving with a vehicle that same day. Elise was extremely professional, personable, and made purchasing a vehicle fast and easy. We will definitely be doing business with her again.

Elise was very friendly and helpful. She did a nice job of describing the differences between the various cars we test drove and we are happy with our ultimate choice. Seamless experience overall.

Elise Brown is an excellent sales rep. I highly recommend the dealership and the service. Im excited about my new Jaguar!

Such a smooth transaction. No bSEverything was as promised. Salesman Luke was great and professional

Request Allen! Super nice and very knowledgeable. I worked with him and the sales manager, Nick and they were so accommodating. They went above and beyond to make sure I got what I was looking for.

Great attention to detail. I did the entire transaction via long distance. Worked with me on price as well.

Friendly service! No stress!

The prompt and friendly service was all you could ask for !!!To top it all my service turned out to be fully covered by the new car warranty ( and my car is a 2017 )Jaguar Darien — they are getting it done right

Working with Elise Brown made made purchasing my Jaguar a quick and enjoyable experience. She is very knowledgeable and made learning all the new features in my Jaguar so easy!

What a great experience at Land Rover Darien! Our salesperson Elise was a pleasure to work with. She made the process effortless and contactless!Elise was very professional, accommodating and seemed to truly care about the client.

Hi, me and my wife were looking to change our Toyota to Range Rover Velar, when we got to the dealership we actually tried Jaguar as well. And we liked the Jaguar. Luke helped us to find a really good deal on the car. Me and my wife were filling like guys from dealership are our good friends. Really good place to visit. The quality of every person work is on top level. Thank you Luke!

Excellent customer service and communication.Everything handled quickly and very professionally.Service advisor Paul Bialy was very helpful and courteous. The loaner vehicle was clean and ready for me as soon as I arrived. Minor service and inspections were completed and thorough.My only complaint is with Jaguar in that my warranty was not applied as I was told by Jaguar, very unprofessional!5 stars for Roger Penskes wonderful people and facility!No stars for Jaguar!

My wife Helen Sheridan and myself have beenso impressed with the service that we have recommended Jaguar Darien to all of our friends

Elise was terrific to work with! Super responsive and on top of it. Highly recommend, great car buying experience!

I was looking for the 2020 velar r dynamics . Every other location that I visited were charging me more money with less options. A friend recommended that I visit this location and talk to lee. From the moment I enter the location I was treated like I was part of the family. Lee Was able to get me a better deal than any other location. Thank you

Luke, Carrie and Claudia was very helpful when it came to my purchase of my new Range Rover! Luke was a gentlemen throughout the whole process when discussing pricing and the different trim levels available. Carrie is very knowledgeable and patient when it came to showing us all the different features and functionalities of the car. Claudia, the business manager spent a great deal of time with us explaining the terms and agreement of our purchase. I would recommend that you see Luke if your looking for great customer service Regardless of your race/gender.

Purchased a car from Luke last week,he was such a gentleman and very helpful. Would definitely recommend him if you go to Jaguar in Darien. He could not be more helpful.Very pleased with the service.Dawn

Really enjoyed the experience, interaction and professionalism of Steven Cavanagh and all the staff at Jaguar Land Rover of Darien. Very transparent discussions in agreeing purchase of vehicle.

An absolutely fantastic experience working with Allen Johnson who was superb to work with start to finish - honest, efficient, responsive and all round a pleasure to work with. Was worth the 2 hour roundtrip to get there and back. Rest of the team were also excellent. Highly recommended

Rob Sabia, the service advisor, is amazing!! I think I already left a review on him/Jaguar but I’m never disappointed!! Him and his staff were considerate of my time, efficient and got me in and out with the service on my Jag! I’m completely satisfied with my experience and I’m super grateful.

Amazing experience!

Staff was very friendly and knowledgable. They were very efficient in getting paperwork processed and respectful of my time. The process was hassle free, I was in and out with my new car!

Paul, In service is absolutely amazing!!!!We need more Pauls in the world. You guys are very lucky to have him on your team, excellent customer service 100% satisfied

Still another exceptional service encounter at Darien Jaguar. Rob Sabia always goes the extra mile to explain what maintenance services should be done, as well as services that need not be done, which I appreciate.

Paul was great. Could not have been more helpful or communicated better. Really made the best for me out of a bad situation. Also, one call with GM of biz, was really great as well. Very impressed that he so quickly stepped in and sorted things out so quickly and graciously. Hats off to all. Had a Q7 for two years before my current car. Jag Darien is 1000 times better and more responsive than Audi Greenwich service.

My service advisor Paul is by far the best.. Appointment was very easy to make. Facility was very clean.Vehicle was serviced and delivered as explained to me. Definitely recommend.

Paul in service is a class act! Best service advisor that Ive ever encountered from any high-end car brand period! Followed up every day that my car was in service and even followed up after I picked it up to make sure things were right...... even scheduled a check up appointment 2 weeks after the service is performed so that they can ensure things stayed correct.

We had an amazing experience at Jaguar Darien! It all began with a phone call, Mike was super friendly, eager and beyond knowledgeable! Never thought we would buy a car during a pandemic, never mind TWO! Mike made the experience seamless! From the first phone call, follow up emails and his great personality!! Despite the world craziness with COVID-19, with a few minor adjustments Jaguar Darien made the process enjoyable! Highly recommend Mike Catino and the team at Jaguar Darien!Also, thank you to Claudia, she was awesome, super efficient, friendly and easy to talk to and was a great team with Mike to ensure every detail was perfect!😊😊

Exceptional professional care. Jaguar Darien treat their customers like family.

Paul Bialy always delivers above expectations. Every experience with the service team is a very good one. No surprises.

Eric in service was amazing, accommodating and attentive. My car was sparking clean at pick up

Efficient and comprehensive servicing.

My goodness this dealership is the best in the world I am very grateful of my friends The Inocenti family also who recommended me to this dealership because it’s beyond what I would ever expect. Thank you keep up the good work.

As always a good visit to a gorgeous, super-clean facility.

I got an appointment quickly. The work performed met my high expectations.

My service experience at Range Rover Darien was excellent. Eric Czumble was very helpful explaining the issues with my truck and making sure everything was fixed in a timely manner. Best Range Rover service I have experienced in 15 years!

The experience at Jaguar / LR Darien has been remarkable. Purchased an F-Pace via Elise Brown in August of 2017 - very attentive and seriously helpful lady who made the shopping/purchase experience truly hassle-free. Prior to delivery f the new vehicle, Elise personally ensured that all my extra requests were completed.Just now had the first annual service (all covered under warranty); terrific organization and on time performance of that group too.Great dealership and helpful people all around.

Tyler, at Jaguar Darien, is fantastic. He listened to my car needs, walked me through the options, very professional and warm, and he found the perfect car for me. Exceptional customer service.

Ive been thinking of buying a baby Range Rover for quite some time and Im so glad that I chose Land Rover Darien.

Leased a beautiful new Jaguar from Mike at Jaguar Darien. 1/4 of our office have gotten cars from him within the past few months, and we plan on upping that number. Amazing service and VERY transparent. The only questions I had to ask was where the bathroom was. I look forward to my next service.

Went in to buy one car and bought two. Phenomenal service I would give my highest recommendation. Nick my sales person was great and the sales manager Mr Hilton also amazing. If you are in the market for a Range Rover this is the place to go

The service advisor Paul Biali was fantastic.From the beginning to the end he was great.It made my experience one of the best in dealing with service on our Rover.Never loose this guy!

David was excellent in managing the process of replacing my flat tire on my JAG!

Just leased a Jag XF. Very impressed with Kristina Young. She listened to what my needs were and immediately zeroed in the right car at the right price. Everything went so smoothly that I was driving my car out of the lot in record time. She was very thorough in going over the details of my new car and made sure everything was just right before I drove off. Kristina sure knows her cars! Great experience! Thank you Kristina Young!

Had the pleasure of visiting and driving away with my first Jaguar in September! The dealership catered to my every need and made the process enjoyable. My Sales Rep Elise was very knowledgeable, worked with my time restrictions, and even went out of her way to pick me up at my house when my car was ready for delivery. Fully recommend a a visit if youre in the market for a new vehicle.

Best Car Buying Experience - Ask for Nick Cardone, he was very helpful, informative, and proactive & diligent in following up with me. Dealership condition is immaculate, great inventory and staff is very friendly. Made my purchase of the F Type R the best car buying experience. I highly recommend the dealer and would buy there again.

Just a real pleasant experience, I was very happy with drop off and pick up service, and attentive staff. They know what theyre doing there, and they care.... it shows.

I am not the type to write reviews but had to let everyone know about the great experience we had buying our car with Mike C.Mike was very knowledgeable and answered all our questions. He made the experience easy and painless and we will definitely be working with Mike again in the future!

In and out quickly with a nice loaner to use. Great experience!

Rob Sabia does a great job making sure all services are handled to my expectations. Two (2) minor issues. When the service department finishes their work they should insure the interior is in the same condition that the car was dropped off as. A suggestion quick, vacuum and wipe down of the interior. Also the loaner cars need to cleaner inside, wipe the steering wheel, seats and center console down when the cars are returned. I dont like sitting in other peoples crumbs and hair or having to touch the steering wheel and center console with marks all over them.We have been doing business with Land Rover/Jaguar Darien since 2002 and we will keep returning for sales and service.

Darien Jaguar is a blessing in disguise. All thanks go to Nick Cardone and his wonderful team for making my experience unforgettable! Nick is passionate about this job and aims to go over and beyond for this customers. Go to Nick Cardone and he will make your experience unforgettable also. He placed me in the car of my dreams. He worked tirelessly to make that happen. I am truly elated and ecstatic of my new purchase. Glad to say I found a new home and I am even proud to say that it is with Darien Jaguar!

Im very pleased with Jaguar Darien. Paul Bialy took care of my 1999 Jaguar this past week. Being its an older car and a very special car to me, I felt fully confident and was extremely pleased with the service provided. Paul was very diligent and kept me informed what needed to be done for my servicing and explained everything as needed. Was very pleased.

I had a great experience with this dealership and the staff when getting my 2018 Jaguar XF! From start to finish, my salesman Mr. Allen Johnson was professional, knowledgeable, friendly, and interested in helping me meet my goals in getting the car. Allen DELIVERED! Be sure to ask for him when you are going to pick up your next vehicle!

Terrible place and even worse people. Need a loaner while your cars being fixed? They’re booked for two weeks. Need repairs? They’ll charge you twice as much as the place next door. For your own sake, go anywhere else, even to the dealership in Fairfield.

In and out. Very efficient and friendly

Great place, was not pressured into any decisions and was explained everything thoroughly. If going make sure to ask for Mario Furnari, he will get you a great deal and will be honest with his opinion and help you get exactly what you want!

Very fine dealership with outstanding customer service

Took delivery of a new 2016 Jaguar XJL. My salesman, Mike Catino, was the consummate professional. The business manager, Ken Pugh, was also a pleasure to work with. Low pressure sales tactics. Simplified the paperwork and delivered the vehicle without a hitch. Pleasant atmosphere to visit. Looking forward to servicing with them. Kudos to Mike, Ken, and Jaguar Darien!

Outstanding service provided by Service adviser : Paul Bialy.

Had a wonderful experience with Luke!

Staff went above and beyond and finished ahead of schedule. Thank you!

Always helpful, great service, team goes the extra mile, Kudos to Paul!

Great dealership, great staff in every department. Repeat customer for a reason!

Fantastic service in and out without any issues

Mr. Michael Catino was my initial sales representative. Initially he presented as engaging, thorough and understanding of my car needs/wishes. Upon closing the deal, his attitude changed. In the interest of brevity, the vehicle I picked up just 3 days ago is not the vehicle we agreed to it. The options I presumably paid for and were told by Michael Catino I would receive are not included in the vehicle. I am sitting in the darien ct dealership as he shamelessly lies to my face about what was agreed upon and insists i have no other option but to upgrade (for that new price) if I want that vehicle. He is visibly sweating, raising his voice and his manager has had to ask him to walk away because he is unable to control himself. Poor excuse for a car salesman and clearly a man of no integrity. This will likely end in a court room. How unfortunate since they could rectify this today and keep a customer. Further reviews to follow.Dr. Nikou

Even though there was a delay due to the late delivery of a part the experience was five star. The staff went above and beyond to meet my needs.

What a wonderful service experience.

Happy with both Sales and Service.

Excellent service

Really awesome and helpful sales personell.

Nick cardone was AMAZING!!!! BEST AND EASIEST EVER.fast communication etc.highly recomend

Service Center ...Courteous, Proffesional and Efficient

The best service dept

Fixed a tough problem thanks to the tenacity of their crew. Special thanks to service director Joey.

The service department is great.

Good people & service...

Great service (fast, clean, loaner) but expensive!

Professional service

Professional and fair price

Polite and professional

Fancy place