I went in with hair and photo of what I wanted. I left with a cut that was so disappointing (wanted to cry disappointing) and a much shorter cut than I had wanted or that even appeared in the photo. The stylist was nice--thats good. She took too long with the back of my hair, which was a red flag. When she turned me around to the mirror, my hair was gone. She kept cutting! I said that its awfully short. She kept cutting. The shearing cost $45.00--with no shampoo!Update: Several days after this haircut, I called the manager. She asked me to come in so she could see the cut and possibly rectify some of the mistakes. I did that today, 9/21/21. The manager explained how the cut had gone wrong. We agreed on the proper way to correct the cut, and she proceeded to do a nice job of shaping and blending. While my hair is still much shorter than I had wanted, it looks MUCH better, and I appreciate the professionalism and customer service.

The only place I can go and pick someone I trust with my hair. However today’s experience was less than stellar. I made an appointment three weeks ago and understandably my stylist got sick and had to reschedule which I didn’t mind at all and the phone call I got was a nice touch; I chose to reschedule for the following week. I get to today’s rescheduled appointment only to find I was not added to it after last weeks phone call…wtf!!! No apology about their mess up no offer of possibly going to someone else just nope we don’t see your name. How about do better!!! This could have went a complete different direction “Oh I’m sorry about the mix up your stylist is booked up for today but we have xyz available as an option if you don’t mind”

Didnt even get past the initial phone call that is any business first opportunity to make a good impression.. I called to ask if they were open today (a Mon. when many salons are closed). RESPONSE: OF COURSE were open! ! (not yes, and thx for calling us, etc.) I stated I was a prev customer of JCP Salon (prior to moving to Daytona) and I was calling for an appt to have my roots done and ask their rate for that service. RESPONSE: $60 and up ... $65 and up, depending what u want done. I said I wanted my roots done with one color, thats all -- can she give me a more exact rate. RESPONSE: No, I cant tell you anything else. We have to see your hair!. So she assumes that I will take my time to go into her salon merely to be told itll cost $65, or $165, or $265, etc. for your one-color roots tb done, no frills, based on no different facts than she recd on the phone! As ridiculous as this scenario may sound, her non-response was equally ridiculous.. Is this how your employee is trained to respond to a potential customer -- possibly a regular customer? Or is she trained at all? Imo, she is apathetic, arrogant and immature tb dealing w the public and has lost a GOOD customer for her employer.

Hair dye Im sure was a box dye. Also pink lasted maybe 4 days. After 2weeks already starting to show dark color roots. Didnt ask if I wanted more pink in the hair b4she took it away. Lady was nice but didnt fully pay attention to what I wanted. Will not go back. Even told them they had low rating online but yet I gave them a try. Will never go back. 170 wasted.

Love my new hair color and style by Connie

My mom went here and had Leilani. She provided a pic and here is what she got. She literally is heartbroken and cannot believe she paid money for this. My 7 year old could have done this. Called and spoke with the manager Jackie who wanted her to come in and have it fixed. She refuses to let them in her hair again and I TOTALLY understand. As soon as I mentioned a refund so she can go somewhere legit, she started saying how she needs to let her fix it. The pics added are the colors she asked for and the colors she got. So disappointed.

Connie is a great stylist and their prices are reasonable.

See Rita. Shes fabulous.

So happy with my hair, Esmeralda listened to my every need. Took the time to curl my hair and make me look fabulous!! Definitely coming back & recommending!!

My stylist (Michelle) is awesome. I live in Indiana and I travel to her 3-4 times a year. That is how talented she is. Very reasonable prices.

My hair turned out beautiful but I called back after asking about pricing cause what I was told I was charged more at the register and the hair dresser got on the phone and very rudely went on saying how shes a master stylist (witch she told me her prices were more from the begin and I was totally fine with) but my question is as a master stylist who lets there client walk out with left over hair color on their neck and forehead. Smdh.

Waited at front deck for over 20mins. To get hair cut knowbody ever came up. All i wanted was a hair cut. They were sitting there talking knew i was standing there for someone to help.

I agree, Michelle is the Best! I wont go to anyone else anywhere!

This foreign man destroyed my boyfriends hair right before we left for Miami. Dont ever come to this place!