Always a pleasant experience. The place is clean and well stocked. The staff is always willing to assist and the machines always in good working order.
I love this place. I usually come to drop off my packages that I need to ship out. Anything I need any office supplies I come here. Ask for Sergio if hes working. I purchased an all glad corner desk and he helped me choose what the best one was and have me lots of advice. I defenitly recommend this office depot.
Walked inside of this store and absolutely no one greeted me at all as I passed by 3 employees that looked me face to face. Are these employers still teaching the importance of customer service?
Customer service at this store has gone downhill! Twice now Ive gone to this store to ship the same box via FedEx. The first time the service was extremely slow, so much so that I had to leave. The second time the shipping label didnt print and the girl went to service other customers instead of finding out why. I ended up going down the road to Safe Ship in Port Orange.
Terrible store! I called asking for help in the furniture department and the rep says a manager has to help me. Then comes back and says they can’t help me and I hear a lady in the background saying “I’m not dealing with that”!
I recently bough a new Lenovo laptop computer from the people over at Office Depot on Nova RD. Unfortunately, with no fault to Office Depot, in the middle of working on it the laptop turned off and would not respond. I have a very demanding job where I help though who are affected by catastrophes from storms such as hurricanes, ice storms, and fire. Without my computer I can not continue helping those people. Sean came to the day. Even though I was under warranty with Lenovo it would have taken up to two weeks to get my laptop back. Sean was able to get me another laptop in store and get me back to work. Because of Sean and his co manager Mas 5 families that day got a roof over their head while the repairs to their homes get done in Louisiana due to the back to back hurricanes. Thank you fellas.
We went to purchase a computer last week, and were totally ignored by staff. Ended up at Best Buy purchasing needed computer. Went back today to buy office chair, and weree again ignored. On our way to Staples- Guess Office Depot doesnt want our money.
What I thought was going to be a problem visit turned into me finding a great Office supply store. Joe is a great guy and was so helpful. I never felt rushed and he took the time to answer all my questions.. I walked in dreading what I had to do and left smiling .. Thanks Joe..
Sold me a broken printer and wouldn’t accept it back, this has been the worst experience returning a defective product to a seller in my entire life and if I could give them negative stars I 100% would. I will be advertising to all my friends and family to NEVER shop at an Office Depot/Office Max store anywhere ever again. Absolutely horrible customer service and don’t right their own wrongs. I would hate for people to lose jobs but would love to see Best Buy and amazon absolutely crush their company.
I placed an order for one hour pickup. It was held for loss prevention review, AFTER they took payment. I called the store four times but no one answered. As I was leaving to go figure it out in person, I received a phone call from them. The reason for the hold was that they couldnt validate my phone number. What?! My phone number has NOTHING to do with placing an order, or worse, them taking payment and not releasing my order. I had to provide an address that I no longer live at and havent in quite some time, for my order to be released, even though payment was already taken.
Never again.Should have continued shopping at Costco, was a mistake to shop at Office Depot.
Very impressed with the service of the entire store. From helping me find what I need to Johnny printing my copies. Very well run store.
Office Depot is some thieve. I canceled a subscription that we did not leave they did not cancel or refund our money even though they said they would. These people steal from people during a pandemic and it’s wrong. I will no longer use their services and I will not refer them. They are thieves.
Had an issue with an HP printer I bought here. When I came in for help I found out the HP warranty was pretty much useless and thought I was going to be stuck buying a new printer. Will helped me out and swapped the printer for me even though I didnt ask him to and even told him he didnt need to do that. He was awesome to deal with and Ill return here for future purchases.
I GOT KICKED OUT OF THE STORE. I got to the place at 6:30 pm on Saturday I asked them for help to copy some papers and the guy told me to go to the machine and basically figure out by myself. The machine was so slow and got stuck one of my pages I asked the guy to help me and he said we have to rebuild it. He turned off and looked the clock then told me that Ill have to come back next day because they closed at 7pm and was 7:03 I started to complain because the machine hold money from my card and he just ignored me looked to the floor and walked away from meNext day I found a friend who did it for free so you guys lose a costume Ill dont recommend that place to anyone because it was so unprofessional
I GOT KICKED OUT OF THE STORE. I got to the place at 6:30 pm on Saturday I asked them for help to copy some papers and the guy told me to go to the machine and basically figure out by myself. The machine was so slow and got stuck one of my pages I asked the guy to help me and he said we have to rebuild it. He turned off and looked the clock then told me that Ill have to come back next day because they closed at 7pm and was 7:03 I started to complain because the machine hold money from my card and he just ignored me looked to the floor and walked away from meNext day I found a friend who did it for free so you guys lose a costume Ill dont recommend that place to anyone because it was so unprofessional
Helpful staff big store well maintained all kinds of office stuff separate areas to purchase products and services sometimes might catch a big line or long wait from their phone system
Only shining light in that old plaza those employees all work to get the customers taken care of. New managers came in and turned the store for the best and much more friendly staff then before. I started going back to the location a few weeks ago and they are doing great
Great place to go if you need to print from an email or other online source. Also very reasonably priced for printing documents. Staff is friendly and helpful.
Service seems to have plummeted since several years ago. Employees used to ask if you needed help. Thats fine. But I went up to the register, two people doing nothing, then they both just walk off after saying to come over. Felt like I was being punked. Then the guy came back 3 minutes later, rang up a couple items without saying anything. He starts grumbling and smacking the register when it was obvious just being a little slow. Doesnt say anything when hes done and just starts grumbling to himself (and no not using his mic). There seemed to be one hard working dude that pointed me to the air cleaner though. That was nice.
I placed a order online for store pick up. Showed up before the hour to see if by chance it happened to be ready to have a man be beyond rude when the cashier asked about the order... I have spent tons of money at this store and for a customer to hear the ignorance of a working is beyond unacceptable.
So many others have said the customer service is extremely rude, and I agree. I went in there with my brother and the copy center people seemed MISERABLE. No greetings. Horrible attitude. Can something be done? Jesus
The staff and management at this location is very customer friendly. They ensure customer satisfaction. Purchased a couple desks for an excellent price.
I have been at this location a few times this month, each time the associates have always been friendly and quite helpful. Lines are short and service is quick at the print counter.
Found what I was looking for. Some of it in the clearance section. Prices better than Staples for this stuff.
In/out in jiffy 😁😁asked for HELP,no problem.Bought item on sale saved $40.Good day !!!
I love you store. Ill go here before i go to any other office depot-!
The store was clean and the staff was helpful. My only complaint was that it seemed more chaotic than organized. Things I expected to be together were total separated making it hard to locate some things.
Needed to make quick copy and scan to a-mail. Easy, fast and cheap!!
I just went in to buy a laptop/desktop and nobody even acknowledged my presence. Was very odd. Waited10 minutes then left. That was my lunch break today😕. BestBuy is better ijs
They had lots of sale items that I went for, I love that! Store was quiet and neat.
So I am a consistent customer at this location. I have been coming here for maybe a year now for all my printing needs. Now today was the first time I encountered an African American male who i believed to be named Daniel who seemed as if he was having a stressful day. I get it. We all have jobs that get stressful. But to call me spoiled because I came to get a service that I was told was available at this location is not the way to treat a customer. Then proceeded to say how if he wasnt busy he would may be able to do what it was I was trying to accomplish. I asked if it was suggested that I should wait until it slowed down which I was willing to do and then I was essentially told that since he cant do what I needed or was requesting, that I should leave. No other solution or suggestion was made by Daniel. Thanks Daniel for the lost of a customer. Ill go else where for my services now.
Its not just office supplies anymore. Cleaning products, school supplies, organization equipment. Store is well layed out and the staff is knowledgeable on products and services.
Very helpful and well stocked with office supplies good for last minute coping and faxing.
Literally called 3 times (at separate periods throughout the day) times with 1 question. Was placed on hold and hung up on everytime. There’s no way there that busy. Just irresponsible to put people on hold and hang up on them.
Was made to feel worthless at the new self service copier area because I only had CASH to pay with. I looked at the employee and had I not pushed the issue and let him know just how stupid the new policy was and that I could pay cash for anything else in the store but not for 26 12cent copies. After letting me know that people steal and it adds up for the company after awhile so thats why we dont allow you to pay cash for copies anymore, he ended up reluctantly putting his special code into the machine so I could pay cash. 2min before that he was ready for me to walk out without making my copies or spending any money. I think this is a problem!!!
Staff very helpful. I needed to print a form from my smart phone & was clueless how to do it but they walked me through it.
I purchased a computer at this Office Depot last week and paid $50 for an appointment there to have my stuff transferred from the old computer to the new one. Well I guess they book everyone for the same time so they told me to just leave the 2 computers and they would be ready in 2 hours. Two days later I got a call to pick them up saying the job was done. When I got home I found very little of my stuff had been transferred from the old computer to the new one. I called and was told the other stuff could not be transferred but they will not give me my money back. I had to pay a teenager $40 to do what Office Depot could not do. He had no problem doing what needed done and it only took him an hour n a half. So if you need a technician find your own or mine but do not let these people steal your money
Rude staff. Everyone there was in a bad mood for no reason. 0 customer service skills. Asked for help and they all looked at each other like, whos turn is it now. On their phones and twiddling their thumbs. I wouldnt recommend this location.
Horrible customer service
Pricey, however they do have all of what you need. Only problem I have is finding help when looking for something. The staff appear to put more effort in avoiding conversation than helping to find things for customers
This store isnt busy, ever. I wonder how they stay in business? Employees are alright, but I rarely find the office accessories Im looking for when I stop in to this location.
Didnt have what we really wanted, so found a substitute. Felt like we were being followed like in the scene from the 90s classic dont be a menace to South Central while drinking your juice in the hood while the main character is at the convenience store hurry up and buy
Rude i came in from working on my car. It broke down in front of office depot. I needed an item to blow the debris out of a tube that runs from 1 point to another; it was filled w debris from being idle after pulling it from a ditch. This wasnt my ideal stop but no choice. They made a bad day so much worse. Wouldnt help me or even listen. Stuck in their lot quite a while
Went in for magnetic sheets . didnt have what I needed but went overboard trying to help me. Great staff
Sorry I forgot his name but the guy at the printing center help me print off my resume super quick and I was very happy with it
Everything is fine but the store is older and not as nice as many new ones. It has been in this location for over 25 years I think.
It was very good. Got a fair price on printer Ink
Very friendly and super helpful staff
I love all the options this store has when purchasing office furniture.The staff is extremely knowledgeable and friendly.
Really great place to come for dentures. The Affordable dentures on Beville Rd across from Walmart..
They had everything I needed ... at reasonable prices and the sales staff were very pleasant and accommodating!!!
USPS thete, very nice staff, johnny was great!
Found the best prices on a new tablet here. Sales guy was very helpful.
Fast friendly and very helpful and got what I needed thank you
Service printing desk people were very helpful, even suggested a way to save some money..
The cashier that handle the fax has a very sarcastic tone it may not be intentional but it sounds very rude
Great customer service. Knowledgeable employees. Great selection.
Easy return of an item not needed. Helpful employees.
The store manager was very disrespectful the technicians lied about setting up my two new laptops they gave me the run around and they refused to help me and they also lied about installing services on the laptop i will never shop with office depot again.
Staff are very helpful and friendly. Was in and out in a matter of minutes with exactly what I was looking for.
No supply of ink for printers they sale.. mediocre sevice
I was able to get my documents printed from my email.
Great customer service, prices are good too. Lots of clearance items!
Typical clean Office Depot/Max with helpful sales associates
Vey helpful staff. Ample parking.
The manager is fantastic! He always has a smiling face is excited to help you!
My daughter wouldnt you got what she needed something for her printer
Very helpful gentlmen that works in photocopy center.
Good service, good rates on office supplies
Felt like I was a inconvenience to the young man working the print line.... I will stop doing business at this location due to this
Good service and great prices!
The customer service was horrible and their selection was very limited. The store appeared as if it has not been restocked for the past couple months with large sections of aisles being nearly empty. The employee that assisted me was not only rude but impatient for her coworker to respond with the availability of a product I wished to buy. I had intended to go in to spend upwards of $800 in my purchase but with their immaturity and ridiculous short supply of products, I decided to go elsewhere. Avoid this store unless you would like to witness a grown woman throw a temper tantrum.
Fantastic Store!! Best management and employees!
The copy center manager does not listen!! I will never go back there!! Im so hurt because the mistake he made can not be fixed. And I told him what to do and he still did what he wanted to do and I am screwed!
Nice store. Has everything I need when I need it.
This place is like shopping inside an old flea market. Their phones constantly ring while your there. The carpet in this place makes you think it was used for cattle before they moved in. Clean it up people, this is your work environment
My cashier was super nice and very friendly
Superb service!! Didnt even need to ask for help it seems like they just knew it!
Exceptionally helpful staff. Not common in most stores today .
Very, very friendly employees. I enjoy going there a lot.
Fedex drop off and fast copy, fax & etc.
Got alot of nice tools. :)
Great selection, good prices, and, helpful staff
Nice store, but usually short staffed, so if 2 cashiers on registers then you wont get help on the sales floor till love of them can leave register.
Very nice store and extremely helpful
Expensive to do a fax REALLY never again. Cashier was sad
Very helpful staff, asked about my supply needs and came up with a cheaper option than I had thought
Easy to find products and professional service
After my purchase of my computer weeks ago I had questions and got the answers immediately
Big store, making it look understocked. Lighting makes it look run down
They have what I need for homeschooling and that helps alot!
Unbelievable customer service.....The staff goes over and beyond for a customer.......
Great Tech-service...
Cashiers Cafe more about gossiping with each other than actually cashing out customers.
Awesome.got a great deal,on a desk....
Clean and well-stocked.
Customer service was poor, they are a little over priced, but they do price match to amazon.
Helpful place but dirty