I initially found the mattress on Slumberlands website, so I knew what I wanted. The salesman was very helpful and efficient and completed my order for the mattress, box springs, and a frame. I hit the Labor Day sale and was able to use a coupon as well. This was a positive, easy shopping experience.
My experience here was awesome. I appreciated the Veterans discount. My sales person Michelle was very knowledgeable, pleasant and professional.VERY SATISFIED.
Went right into Slumberland for first time. Loved it. I knew what I wanted, the young lady that helped me was awesome, and knew her job! Thank you, I will be back!
We came in to look and ended up purchasing. Found exactly what we were looking for immediately at an amazing price we could afford.. THANKS SO MUCH FOR MAKING ITSO EASY AND AFFORDABLE!!
Sales lady was very helpful. She went out of her way to ensure we were getting what we wanted. Big variety to choose from. Prices are very fair. I will recommend Slumberland to all my friends and family.
Excellent customer service! Michelle replied promptly to my messages and helped me place an order over the phone. I have been pleased with all of the furniture that I have purchased from Slumberland!
The associate CMKI was very nice and helpful And gave me great customer service. She answered all my questions and even helped me out to my car. I will definitely be shopping with her again!
We were unable to come to the store to make a purchase, but Michelle helped us, via phone, purchase a new adjustable bed and mattress for my mom. She was so patient and helpful and made it so easy. Quick arrival time too! Great experience!
Shipping times are long but this is typical. We changed our mind on the first set of furniture once we got it into our house. They worked with us as we ordered something else. They let us keep the original furniture while we waited for the new set to be delivered. Shout out to Michelle for the excellent Customer service. Our ottoman was accidently shipped to the St. Louis location by mistake. Michelle volunteered to drive to pick it up for us. This type of customer service is hard to come by.
We were very happy with their fast and helpful service, both online and over the phone. We got a great deal on our new sectional and they are delivering it to us free of charge!
Very helpful when we were trying to find the right piece of furniture for our home
Excellent place to get bed bugs from floor model.
Slumberland is the best Furniture Store!They were very prompt and professional in assisting me with my 🛌 Bedroom Furniture Needs!Please see Ms.Welford at Decatur IL Furniture, Slumberland Store Today!!! Hurry And Get there for Great Sales!!!
Michelle did an excellent job of taking care of me! She was fast, friendly and very informative about delivery times. I was in and out within 25 minutes! I would definitely recommend her!
Very nice mattress. Sold me a mattress protector that was a fitted sheet for $50.
Each time I buy from Cheryl at slumberland it is a good experience. I tend to always be in a hurry and she accommodates me with listening and guiding me to good choices.
Michelle was a great sales person. She was very knowledgeable about the product we purchased. She was customer oriented and not about the sales. She allowed us to make the best informed decision that was best for us. Thanks.
This place is great. Ask for John I always do business with him he is nice and he is there for the costumers. Ask him anything about there products and he will give you a real answer and not get mad when u ask ?s...
Mariah is very personable and professional. She understood what we were looking for and guided us to make the right decision. She gave us space to discuss our thoughts and didnt pressure us.The store is very clean, too!Thank you all!
I went shopping for a couch today I went to your store and nursing home place I went and the woman that helped me she was very helpful I am joyed my experience
They could be a little more flexible in their prices. Their customer service is just OK not outstanding :( and youre spending 2 to $3000
Staff was very helpful, made sure I knew the process and gave me all of my options. Helped answer any questions I had. John helped me and he was wonderful and knowledgeable!
It was an easy process. The staff were very friendly. Cant wait for my furniture to come in.
Went in to buy a small loveseat or chair had a great selection. Mariah was very helpful and had a great personality. Got a great price and the process only took about 10 minutes. Will be shopping at slumberland again
I never thought Id get the mattress I wanted. Michelle was so helpful. Im sure it will help me recover from surgery. I definitely plan on shopping there again.
Was very happy with the salesman. Very helpful, courteous and professional.
An associate named John helped us today. He was very nice and very helpful. He was able to assist us in getting the sectional that we wanted, and that suited our needs. Highly recommend, and will be returning for future needs!
My husband and I had our dream mattress shopping experience come true. We had the nicest lady there help us out with our purchase. She made recommendations and pointed out the differences amongst the different brands of mattresses. Honestly, we probably wouldve walked out if she hadnt helped us. Great sale prices too! We walked out with smiles! 😊
I am impressed with they variety of Tempurpedic mattresses they have on the floor, since we were at the store specifically to try those. The salesman, John, was very helpful and knowledgeable about the items. Financing was easy. Great overall experience! Plus, Tempurpedic knows how to make a bed; you can’t go wrong with the best in the business.
It was a very easy process to purchase our couch. The woman who finished our purchase was very friendly and personable. The only reason I gave it 4 instead of 5 was because the gentleman who was assigned to help us was a bit offish. He did check in on us and asked if we has questions, but he always seemed like he was more interested in getting back to talking to other staff members in the mattress section. We were the only customers in the store for the majority of our visit.
My wife and I came in looking to pick out a bed and frame, then come back and buy it next weekend. When we found out the Labor Day sale had already begun, we decided to go ahead and buy it. We had attentive, but not overbearing customer service, which means that she was there when we needed her, but she walked away to let us openly try and comment to each other. In my mind, that was just perfect. The price was even less than I estimated, so we were happy on all fronts! 5*
Slumberland has always gave me great customer service and if there was ever a problem with anything they was willing to assist in taking care of the problem. All of the items I have bought from them has been good quality.
Our experience with Michelle was very positive. She was very complete in her presentation of options with our new table and chairs. We look forward to future visits to Slumberland.
Good selection. Fair prices. Good sales help. A little disappointed in the slow delivery. Purchased Monday a.m. but couldnt deliver until Saturday.
Friendly and helpful. I cant wait for my new items to arrive.
Salesperson was helpful not pushy. Very happy with my shopping experience.
My experience was great. My salesperson, John Ferger was a good salesperson. Each time that I had come to the store, before, I decided to make a purchase, he never pressured me to make a purchase. However, he was there to assist me and was knowledgeable about furniture. I would definitely recommend John Ferger as well as Slumberland. Thank you
Mariah was very helpful and professional.
Friendly and efficient staff.
Great quality furniture, prices are great friendly employees.
Great service and pricing love this place for all my furniture shopping
The person that help me was very helpful and being a older person it makes a big difference thankyou for everything StevenBoyce.
Great mattress selection. No pressure. Good sale. Looking forward to delivery.
I needed a new mattress and I knew that my family had purchased one from Slumberland in the past form from Slumberland before for me and also purchased a recliner for me from there and had good results I absolutely love my new mattress and I have slept well ever since I purchased it
Outstanding staff answered all my daughter in laws questions and the furniture is very beautiful and priced reasonably.
I purchased a new La-Z-Boy Recliner for my living room at an excellent price. The salesman was very helpful!
Michelle was great to help me find an electric fireplace. Great service!
The management here was very helpful and eager to answer my questions. Furthermore, even though they did not have what I was looking for, they directed me to somewhere that did carry the item I sought. Great, comfortable business and very deserving of a visit!
Our sales lady was helpful and patient while we took our time deciding what we wanted to purchase.
Sales people are very nice, they had some of my furniture in stock and it was reasonably priced . Great experience eveytime
I had specific measurements for a recliner replacement and the color had to coordinate with fabric from a new sofa and fabric on existing chairs. Tall order to fill. Mariah was my salesperson who helped me pick the right chair and get it on sale! Cant wait for delivery!
The salesperson was very patient as I tried out several chairs. I was there maybe an hour trying chair after chair. She answered my questions. Of course, I allowed her to help others while I tested chairs but she always came right back to me. Although the delivery took awhile, it was due to COVID-19 delays. The delivery man was polite, cheerful and quick to put the chair together. All good stuff! As for the comfort of the chair, the jury is still out as I have low back issues making it hard to judge. But I should be keeping it. 😊Donna
I needed a new chair stopped and was in and out in a few minutes. The only thing that i didnt care for they dont take old chair which is very difficult to get rid of old furniture.
Sales staff are always friendly and knowledgeable. Selection, quality of products and service after the sale are all great.
Great service!! Friendly staff.
Friendly staff and good prices
We had a great experience. Super helpful and patient while we tried to decide on what our couch should look like and picking out fabric. We have bought other furniture from them and have consistently had great service!
No pressure, friendly sales people.Found the perfect couch and recliners.
Super friendly staff. Very informative & very helpful. Answered all my questions, helping me find the right piece for my living room.
Great service every time. Over the years have purchased mattress, sofa, tables, recliner...all have held up well. Just went today for coffee/end table set
John Ferger was pleasant to work with and not pushy. Answered all of our questions. He evened measured sofa for us. Over, great experience.
Found what I wanted quickly due to very friendly and helpful staff.
Weve shopped here before, awesome service last time and this time. Michelle, was awesome!!! She didnt mind helping us, even with me changing my mind a couple of times. Michelle also helped with finding diffrent selections with no problem! Awesome place to shop for furniture, great quality and A+ service.Thank you MichelleTim and Millie :))
Friendly staff and great prices. Love that didn’t feel pressured to purchase and was given all options available to me.
John was great, helped me find exactly what I needed!!!
Had a great experience, the furniture we bought was a little pricey but you definitely get what you pay for. The staff was very helpful and met all of our wants and needs. Would recommend and will be back to buy again.
We ordered a couple of rocker / recliner chairs from Slumberland in Decatur. The store staff went out of their way to answer our questions, and help us find the texture & color code of the fabric we chose. We appreciate that kind of personal attention and service, and plan to shop there again. Kudos!- M&L
Great customer service! Knowledgeable employees and positive attitudes. Love shopping there!
Quick service from Michelle! Willing to work with me on delivery options. Very knowledgeable about the products. Great mattress sale!
Awesome prices, associates very helpful, and easy to talk to. Not real pushy like you tend to see at most furniture stores. Would definitely go back.
Mariah was a top notch saleswoman! Listened to our needs, very knowledgeable about the products, patient, and DEFINITELY not pushy! The prices were good, the selection was excellent, even for our unusual style requests, and we found lots of options at different price points. Financing was super easy! Will definitely be back to see her for more quality furniture. Very pleased.
Michelle was who assisted us, and she was very helpful.
Saw some very nice nesting tables on Sunday & decided to go back on Tuesday & purchase. Excellent service & we were able to take the floor model home instead of waiting 1 week for one set to arrive. So convenient & easy !
Excellent service
My husband and I worked with Cheryl to find a new sectional. She was very helpful and patient with us. I would highly recommend asking for her for your next purchase!
John F. was very knowledgeable and helped us find the perfect mattress for a reasonable price.
Our sales person was extremely helpful. She helped in our decision to purchase.
John took great care of us and was very friendly. He offered many options and helped us pick the correct piece we were looking for. Thanks so much!
The sales associate was great with helping what I needed for my living room, and gave great advice on matching the different types of furniture I purchased.
After leaving another store that had terrible service - lack of interest in salespersons efforts + chairs so poorly displayed that you couldnt even try them out, we went to Slumberland. John greeted us with genuine, friendly interest. He listened to exactly what we wanted, showed us all those available, explained all the options and was a joy to work with on our visit. We went back the next day with our decision on which purchase we would make. This is the way it should be done! Id certainly do business with them again. Thanks, John!
The staff is knowledgeable and very courteous. They can help you find whatever you need.
We had a great experience! John was very patient, as we had our kids with us who felt they needed to test out every piece of furniture!Great service, will be back soon for a mattress!
I would like to say that this store has great prices that beat the competitors. Mariah W. Helped us and was polite, checked stock, and gave us all the information we needed to complete a purchase and place a delivery for the next week. Awesome! Thank you so much!
I always have had a good experiences shopping with Slumberland. Associates are great and reafy to help.
Great selection.
Great shopping, nice selection and friendly staff, usually get all my furniture and bedding there
John was a great help! Not too pushy, but available and eager to help and answer any questions we had. We cant wait to get our new bedroom set!
No pressure and pleasant interaction. Lots of sales and cautious about distancing. Good experience!
Great salesman, John R. He let me browse. When I made my selections, he was able to tell me about the pieces. I got a good price. Very nice relaxing shopping experience. Will definitely be back.
I love this store because of the service and the high quality merchandise.
Michelle was so friendly and knowledgeable. Will definitely come back.
Sales associate listened and understood what i was looking for!
The young lady that helped me made it an easy shopping experience. She also made it possible for me to take my rocket home the same day. I will recommend Slumberland for furniture shopping.
Excellent service. We were greeted right away, fell in love with a piece instantly, and were checked out shortly after!
I was looking for a dresser on my lunch hour. I was greeted and offered assistance quickly. My questions were answered on the product, the price fit my budget, and the sale process was quick. I am excited about my purchase!
Great experience and we got the exact couch we wanted.
John was an ab6 dream to work with. So tired of high pressure sales people. John did Not pressure us one bit!!
John was willing to help us out with what we wanted. Suggested other accessories to which we declined. We did not feel any pressure at all. We’ve been looking for a new mattress for awhile now n believe we’ve selected the right one for us. Thank you for your help.