Waited at the drive-through for 10 minutes, could see through the window that employees were on their phones and talking to friends who were hanging out.. Very bad customer service. This was not a problem before renovation.
My salt cold brew caramel was delicious π they do a really good job at the Starbucks in dedham ma.......love it!!
Not my favorite but my first experience. . They work so hard. Always friendly and accommodating. Cute friendly genuine people. They remember my name and order. I recommend going inside for quicker service. Love sanahara? Maybe her name? Always a pleasure to visit (more often than Id admit to). Park outside lot for quicker exit.
This is a great Starbucks. Its very close to me and the drive thru is easy to navigate. Staff are wonderful. I usually get an iced decaf caramel macchiato made with almond milk and a pup cup for my puppy. Delicious!
Treats employees horribly. Truly disgusted with the managers. Do better.
Aside from being kinda slow and friendly its your basic Starbucks
DRIVERS BEWARE IN THE DRIVETHRU:Watch out for your rims when youβre driving out. Iβve been so cautious about my rims since I got my car and coming through this drivethru was challenging because the turn is so sharp. I scraped my rim! Wonβt be cheap to fix either!
It was very good service, and the wait was short considering we ordered 4 drinks.
Fix your google hours! Ive driven 20min to only find you guys closed.
This location was 1 hour late opening on January 26. Sat in the drive through for 15 minutes. Walked up to the door and locked. 3 people inside prepping but not serving. Guy looked right at me and said nothing.
Hats of to the employees at this location... I started going to this location about 1yr now the team work ....keep it up crew...
I never had any problems here until this year several times got rotten blueberries for my oatmeal and if your going to charge 6.00 and change for a large iced expresso coffee donβt fill whole cup with more ice than coffee id like more coffee than ice for that price
Chai latte was perfectly made
Very friendly service am crew the best by far super service
This Starbucks is fast, friendly, and consistent.
Nice employees, good coffee!
Amazing. Good coffee and amazing workers.
Fastest service I ever received. The staff was so nice! I came from CT and didnt feel like a stranger when I walk through those doors. It also was that best Caramel Macchiato coconut milk I ever tasted!
Needs better customer service from the register people. Maybe.... nicer, a smile... love Starbucks and coffee is still consistent. The barista, young girl with purple hair and glasses was excellent. Had great energy, was happy and provided me with excellent customer service in the 10 seconds when she handed me my coffee. She should manage the store. With proper training of coarse.
Iβm a regular here and I must say the staff is very quick & helpful! They greet me once I come in and that means a lot to a person. The connection I have here with the staff is beyond words. Its worth the 10 min drive!
Definitely the slowest starbucks around. Not a ton of foot traffic but youre always waiting 10 minutes or so.
Fastest service I ever received. The staff was so nice! I came from CT and didnt feel like a stranger when I walk through those doors. It also was that best Caramel Macchiato coconut milk I ever tasted!
They make good coffee
Always good!
I had hot chocolate here before that was delicious and I guess it depends on who makes it because the last time I was here it tasted like rock water. (Never tried rock water though so idk)FYI Shawβs Starbucks in west roxbury made the BEST.
Always awesome
This location has a fast drive thru. Fast service and friendly staff.
Always an excellent service and always make good drinks!!
Great coffee.
Fast courteous clean the coffee is excellent prices were good
This is the best and most reliable Starbucks, always on top of the game, Kudos to all the Employee who made this happen.
Great experience at this location. Drive tru fast and friendly service.
Love the drive thru early in the morning. There steak wrap is so delicious. The cashier are very friendly.
This location has a little slower service then the one further down Providence Hwy, but the staff is always friendly, the order always correct, and the coffee/ food served fresh.
I love the drink variety.
We love this place. We enjoy every time we spent there. Thank you for your service.
Despite the long line at the drive thru I still got through fast
I think 2nd drink in same cup by me may not have been skinny which I clearly explained for 1st drink having experienced wrong drink at other locations. The not skinny can be dangerous for this diabetic!!
This place has improved so much! Friendly staff great drinks always!
Fave starbucks everyone who works there is so nice and they remember my coffee order even when i dont π€£
I have recently decided against this location for a few reasons. Every single time I have gone for my beverage in the past 3 weeks, there has been an issue with service and product. I order a strawberry green tea infused with lemonade, sweetened with a scoop of strawberries. I constantly have to repeat the order a couple times and still Im given a smaller sized drink then I ordered and paid for, and it made incorrectly . I hate complaining but once or twice maybe I can deal with but when its a constant mess up its hard to ignore. Im highly upset at be looked at like I am wrong or crazy when I ask for it to be made correctly and as I ordered.
Amazing coffee place!! Nice staff! Cant wait to come back
Drinks are good. Nice staff
This experience was horrible! I waited nearly 20 mins to get my white chocolate mocha latte today (you can check between 2:30-2:50). When I approached the counter to ask the young lady making the drinks about my latte, she did not even attempt to look up at me, and since she feels like she is the only one entitled to being upset, I am writing this wake up call.I noticed she was very busy, which is why I took so long to approach the counter, but after watching too many customers come and go, I decide to go see what the heck was going on. When I did get my latte, she slammed my cup on the counter, it spilled onto the outside of the cup and the lid refused to stay down. Maybe she needs a mental day or something l, but I definitely did not bring my business to get spat on. We all have problems; she should find a way to manage hers.
Best coffee better than Dunking Donut coffee.
Best!
I love this place very friendly staff !!! excellent job !!!!
Very clean place the ppl friendly and there allways cleaning I love a clean place to go and relax they have pleanty of patking they make my Delicious tea.
Every time I come to this store, the workers seem miserable, they dont have ingredients and/or they make my drink incorrectly. It has been like this for a very long time. I have decided I am not going to this location anymore.
Its not terrible but definitely avoid going during rush hour as the wait times multiply.
This is a good place if you have time because is very busy almost every time I go there, but with good people and good service.
They forget to make my latte and made everyone else that came after me. So I was waiting a long time before getting my drink. Unacceptable!
EVERY SINGLE TIME I COME HERE ITS BAD!!! COFFEE IS NEVER RIGHT!!! I WAITED IN THE DRIVE THRU FOR 10 MIN FOR THEM TO GIVE ME A CUP OF NONSENSE!!! THEN I HAVE TO GO INSIDE SO OTHER CARS BEHIND ME CAN GO, WHICH DEFEATS THE PURPOSE OF THE DRIVE THRU!!!! ONLY REASON I RETURNED IS BECAUSE THEY GAVE ME A $4 CARD FOR A DRINK NEXT TIME! I WAIT A COUPLE MONTHS, SAME THING!!! MILTON, MASS AVE, AND NORWOOD NEVER HAVE THIS ISSUE!!! AND THE MANAGER... SHE IS WAY TOO AGGRESSIVE TO BE DEALING WITH THE PUBLIC!
My custom blended cold brew and cold espresso combo with mocha and peaberry mixture was delivered to perfection !!!
Employees with bad attitude at this location. Shame on them!
Every time I order from here they make me beverages wrong and I got sick from their food twice. The staff is quite rude. I donβt suggest this place. Letβs just say they are not Starbucks standard. Try the one further up the road
Consistently disappointed with this Starbucks. Considerably slower than other in the store or through drive through. 3 out of 5 times my drink is wrong. Been in the drive through 20 minutes or more. The only starbucks on my way to work but I cannot give my business anymore. I dont have the time for a cup of chai.
Love this place! Great service, nice people and a fast drive thru
Its Starbucks, its great!
Great coffee and service!
Good high street location. Built into the corner of a shopping Mall. Light and open design.
This place made a great cup of coffee and they were very friendly.
Always a pleasure everything is always great.
Gotta love the iced mocha. Great location
I love the store and the staff they are jus amazing! The manager is very friendly
This location is not up to the usual Starbucks standards. The store is rather small and, on my recent visit, kind of dirty. The staff seemed rather preoccupied and inattentive. Not the best Starbucks experience.
Love the way they make my drink..on point..
I asked very politely if I could have a flat lid and the gentlemen said If we had any I would of put it on with a very rude additude. Never coming back.
Convenient locationn fast service.
Serving old hot coffee, youre just as bad as Dunkin donuts now!
Smaller Mall shop with limited seating. Standard fare with Mall hours seemingly
The drinks are great for a good price
Horrible service... awful employee, never going back to that Starbucks ever again...
Clean, friendly atmosphere.
Good service, not enough seating.
This is the worst Starbucks. I go here because its close but its so painful. The wait inside or at the drivethru is insanely long. The order is sometimes right though! Sometimes.
Love the staff here!
Extremely slow. Simple drink took 10 mins to make.
The iced green tea latte is always on point here!
Slowest Starbucks on the planet! Even when theres no line and they have a million people working there or you place a mobile order - they just cant get it together. I go to this location because its near my gym if it wasnt on my way I wouldnt go here point blank period!
Extremely Excellent Coffee
Good service
I love it so far
Fast friendly service.
Place your order online because you never know how long will be when you get there.
Yummy cake pops
Good place for coffee
Love the iced with caramel
Great place.
Im at least 25 minutes on the drive thru never see anything like that
My fav
Great coffee!
Waited 15 minutes for 4 ice coffees the service is horrible
Hit or miss whether they get your drink right
Service a lil slow
Not worth the price
Slow.... bad quality of service.
Service matters. Say hello. Say something. Terrible service.