Any company that has to start a fresh page due to bad reviews is engaged in some business practices that lack integrity.I, admittedly, was duped by this and did not see their other page. I wish I had because what I experienced was what was identified in those reviews.Scheduled an appointment and requested a morning time range. However, I did not hear from the technician. Called a few times and was told the technician would call me, no call. I called a few times after that to get back in touch with someone in the office and no one is picking up now. I feel lucky that Im not in an emergency situation but the lack of communication was particularly disappointing.

Steve did a great job diagnosing the problem and repaired with quality factory parts.Would definitely recommend him for both laundry and kitchen appliance service and repairs.

I discovered on Tuesday afternoon that our LG gas dryer was not igniting, and after reading reviews on Angies List, I submitted an online request for service with Priority Appliance Repair. The very next day, Steve called to let me know that he would be able to come by later that afternoon. He gave me a reasonable time window of just a few hours, and he was 100% accurate. When Steve got here, he called to let me know he had arrived. This was very much appreciated, as we needed to get our dogs out into the yard before Steve came into the house.Steve took all necessary COVID-19 precautions, including mask and gloves. (I realized after the fact that my husband and I should have done the same courtesy.) Steve worked quickly, efficiently, and cleanly, and he took the time to explain everything to my husband. I work from home and was on business calls while Steve was here, and there was absolutely no disruption. In no time, our dryer was not only fixed, but also cleaned and working better than ever!I can honestly say that this was probably the most positive repair experience that I can ever recall. I highly recommend Steve and Priority Appliance Repair!

Prompt and professional. COVID safe. Will call again when appliance repairs are needed.

Very happy with the service - and they didnt even do anything for me.For starters, if youre looking for a local repair man, then BUYER BEWARE. There are a ~ton~ of local appliance repair companies that are nothing but dispatchers.As best as I can tell, some local repair guy signs up to be listed on these services and then gets randomly selected to go out on calls for repair. Im sure its great for disreputable characters.And yes, I did call one of them first - they were nearby me and had a reasonably good 3.7 rating. They said they could get a tech out that day. And he was here on time but seemed...off. He diagnosed my problem in about 5 minutes and then insisted that he could do the work for $500 and do a warranty swap for it as well. Seemed iffy, but could be. But I looked at his invoice and its for a company OTHER than the one I called. So I looked up that company, and they have terrible reviews - BBB complaints, complaints on google, you name it. Yuck. I canceled the follow up with him.Then I expanded my search radius. And Priority here? For starters, theyre an actual local company and not just a dispatch for conmen to hide behind. I called to report my problem and they called back in an hour to schedule service- I spoke on the phone with the tech for about 10 minutes and he agreed with the diagnosis from the other guy. But he immediately said that I need to call up my fridge manufacturer and talk to them, because it should be a 100% warranty covered repair. And they cant do any warranty work (unlike the other guys claims).So I should definitely call the manufacturer first and see if I can get under warranty, and if not call them back. He said an actual real repair through them would probably be about $900, which while steeper is more believable that Id get actual real new parts.And that was it. Nobody came out, so no charge. Now Im on the phone with my manufacturer demanding warranty service, and I was very impressed with their honesty and professionalism from Priority.While, ironically, I have not actually had them repair anything for me, their professional and honest attitude on the phone guarantees that Ill call them first for any other repair needs I have in the future.

Steve Osborn of Priority Appliance was extremely professional and helpful. Ill be calling him whenever I need an appliance serviced.

Great service! My dad called on Tuesday and they were out the next day. They had the dryer fixed within the hour. Tech was very knowledgeable and gave me some good advice. I would highly recommend them.

Diagnosed the problem with my disposal over the phone and sent me a video how to fix the issue buying a $7 tool instead of paying for a service call. Will definitely use their service for my next appliance repair due to their honesty.

Always quick to fix any problems with my appliances.

They did an excellent job diagnosing and repairing my washing machine. Very professional and friendly. Explained everything to me. Happy to have found this company.

If you need an appliance fixed, these are the guys to call. They are very helpful, professional and knowledgeable. They are always on time and will give you an honest rate.

My dishwasher stopped working and within the week I had a technician come out to look at the problem. He quickly diagnosed the problem and had it fix within the hour. Very fast, professional and courteous.