I went to the store in Deerfield, IL. The store sign says it is open 8:30 am to 5 p.m. to take orders. I called to place an order for just a couple of items. They told me that it will take an hour for them to just to take an order and hung up. I tried to call several time again, but they will not answer. There was only one person in front of the store who was waiting for a long time for her order to be brought out. She also tried to call the store without success. There were no movement in the store. Looked like no one was doing anything there.What kind of service is this? Total disrespect to their customers.

I got to the store 5 mins after 5pm. they were closing but the manager Allyssa let me get everything I needed and she was also very personable which is a plus in my book ! Thanks so much great customer service!

Always clean & organized. The help will usually approach you & they seem pretty knowledge!

Great place to restock on beauty supplies. I always get great help from the cashier when needed.

Christine, the manager was very nice and she show me everything I need to buy . I just discover by GPS this store and definitely I will come back, also I will recommend to my cosmetologists friends.

Horrible service with the new Meneger. No Greeting, no sorrow that they don’t have enough items for me to buy. Very unpleasant experience.

Love this store!! Kristi is the manager there, and she is nothing short of amazing!!

The service here is incredible....helpful & accomodating. It is professionals only

The lady said I wasnt allowed to shop here because it is meant for professionals when I saw my friend shop yesterday and she isnt a professional, I dont know what kind of business this is but definitely dont shop here if they think OPI is supposed to be used by only professionals

Was excellence