The parts department is one of the nicest people youll meet, especially Mike. Had a nice conversation on his project and warmed me with some knowledgeable tips on the part I ordered. Helped me safely store the part into my car and overall was a humble straight dude. Hope to come back one day with more parts to pick up as their 3rd party website offers some nice prices.

I have never bought a car so efficiently ever. I’m so impressed with Irwin that made it happen quickly. While that was happening, Eduard was showing me all the features on my new Acura. Thank goodness buying a new car is not always this enjoyable. Highly recommend this place.

Had a fantastic experience at Delray Acura. Ron Hirsch was a huge help in putting me in a nice car within my price range. Definitely recommend!!! The guy next to Ron I cant remember his name I think it was Eric, but he was awesome too he broke some things down that made everything so much easier to understand. Hooked me up with a nice warranty as well. Thank again!!

I had an amazing experience leasing my wifes second MDX from Delray Acura! The staff was very helpful and honest. The whole car purchase/lease experience at this dealership was a way better experience than any other dealership we went to which made my decision easy to go with Acura again. I want to thank the staff at Delray Acura! My wife couldnt be happier.

MarelyCM83On a Friday evening, I called the dealers with a specific car in mind, a specific model and color. I spoke with Mitch from sales and he was courteous, friendly, and engaging instantly. He listened carefully and shared the information with the sales manager, Jeff. I worked with both over the phone and in a matter of 30 minutes, even though they did not have the car in Delray, Jeff managed to find one for me. Both Jeff and Mitch were very helpful and to the point. There was no run around or waste of time. By the next day, in less than 24 hours, we had the car in our hands. Mitch took care of us from the moment we arrived. He seems to be a wonderful young man with what I predict is a bright future in sales. We feel lucky he was the one who answered the phone! Jeff and Mitch had asked for all the necessary information ahead of time so by the time we were able to speak with Eric, the financial manager, the process was smooth and painless. All three of them were a pleasure to deal with. We left the place very happy and very impressed by the entire Acura Delray team we dealt with. They were worth the one hour ride for us!

I had a offer to purchase another TLX at full MSRP with another Florida dealer however I was shopping my trade in. I spoke with Jeff and he had the same car on the lot. I said I would purchase the new car from them if they would go up on my trade. They agreed then sent me a buyers order $5000 above the MSRP and suggested all the Acura dealers were increasing 5k for market adjustment. Consider looking at other Acura dealers because that is simply not true, I dont think the manufactures are charging them 5k more so why would they do that to repeat Acura clients?. I gave them three stars for prompt response on calls and emails and took two away for misleading their potential clients. Good luck. shopping.

Every time I come to this dealership I am left not only extremely satisfied but I leave with the best feeling of making the right choice. I was not even looking to purchase with Acura but after speaking with Mitch and being treated like family with not only kindness but respect, was the best way to end a car buying experience. I also have never been through such a quicker buying process thanks to Eric. I will always keep my business local and stop by there.

Jessica from Delray Acura online parts department is absolutely amazing. She is very kind and courteous. She explained everything thoroughly and was a huge help.

Beyond amazing experience with salesperson Ron Hirsch and manager Jeff today. This is my fourth Acura lease but my first visit and purchase at Delray Acura. Ron was consistent and efficient with his phone and email communication with me prior to visiting the dealership. He truly wanted to earn my business. The negotiation process was no nonsense, honest, up front, and quick. From here on out I will continue driving one hour to visit Delray Acura to receive outstanding customer service that can’t be found at any other Acura dealer in South Florida (and I live 5 minutes from another Acura dealer!). Keep up the great work Ron and Jeff!

If you are in need of a car or two, you must go see Mitch and Eduard. They guys knows their stuff! Also, GM Jordan and Salesman Jeff made my car shopping experience memorable. Thank you very much gentlemen!

Update (7/6/2021):---------------------------------------------My initial review was updated today to reflect the the Service Manager contacted me as requested, discussed, and rectified the issue. The Service Manager recognized the feedback provided by the customer and did what was needed to address and review the issue to my satisfaction. My rating for this review was then changed from 1 star to 4 stars.---------------------------------------------Update (6/22/2021):Acura--Thanks for the quick response to the posted review. For your awareness, this was previously discussed with the Service Manager during the visit, and he has all additional specific details. The initial review was posted after discussion with the Service Manager.----------------------------------------------Original review (6/21/2021, updated 7/6/2021):After owning or leasing 7 Acuras over the past 20+ years, and working with 4 Acura Dealers and Service Departments across the state, the recent service experience at Delray Acura did not meet my expectations.I provided all information to the Service Manager, who (as of 7/6/2021) quickly explained and addressed the service issues noted. In addition, the Service Manager agreed to complete required repairs.

Their online store is horrible. Nobody calls or responds. Then 5 months later I get shipped and charged for a part they never had in stock to begin with. Just call someone back when you ask them to call you!!!!!!!To the owner, the number you give to your parts sales calls your front desk receptionist. So to me, its all the same.Thanks for the refund 3 months late.

5 stars for Marilyn for her customer service while taking care of me and my car during her lunch break. Also the Sweet lady in the financial building were very helpful. She also earned 5 stars in mediocre dealership.Auto Service /Warranty failureEverything else from the front desk service and the financials staff across the street were Draconian and horrible service, not to mention the Older Guy in the left small office at the financial building has no intelligence on how too treat people in calm manner. From that one experience I will not be coming back here from future business and tell people in the market to in need of a car avoid this place at all cost . Better Bang for your buck at Honda Dealer for new /pre-owned vehicles. Retirees, active duty members, U.S. Veterans, and everyone else beware of this dealership . They are not what they use too be even though they advertise as such. I regret to write this candid review but this a reflection based on their service besides the only 2 people who were Great with me. They do not reward loyalty or treat consumers right. I hope this evaluation will help steer folks to a better dealer that they do not suffer what I had to suffer. I had good business relationships here and enjoyed the dealership in the past, however not anymore.

I recently bough a vehicle from Delray Acura, it was a very good, hassle free experience, never felt pushed and the sales person Daniel, and the manager Jeff, both were both very helpful, honest and kept their end of the bargain.I just hope when the time comes, that the experience with the service department will be just as good.

First time visiting the location. Came to get a battery changed in my key was actually considering purchasing a new vehicle will never visit this location again. Horrible customer service. I called before coming into the office they informed me the parts and service were closed. The representative never mentioned a closing time although I arrived before 6PM. Not warm or welcoming and not willing to accommodate. Didn’t ask to follow up or even attempt to assist. Will not be returning to this office ever again. Will not refer friends or family to this location.

Best car buying experience ever Dan was such a good sales personexplained everything and if didnt have answers for my questions would get them I love my Ford Escape that I purchasedthe finance process was very smooth and everyone there was very pleasant and not pushy like some places i have purchased cars from.highly recommend Delray Acura and my sales person Danoverall great experience Thank you

Response - I disagree. Different customers can pay widely different prices — for the same car, at the same dealer, on the same day — depending on each customer’s knowledge of how car pricing works. To future buyers do your research first and use an online calculator. Once you know where the payment/price SHOULD be, just visit multiple dealers for the same brand asking for this price. One of them will give you the price you want. This industry needs disrupted. A person shouldnt pay more or less than another depending on the day/time or knowledge of car pricing.Initial Post - I wanted an 2021 Acura RDX Aspec. This would have been my third lease with Acura. Jeff Abramowitz, the sales manager, essentially quoted me a monthly price for where I knew I wanted to be at for a base unit, not an Aspec. Keep in mind just 5 weeks prior he quoted me the an Aspec fo the price he is not quoting me for a base. I just went over to Acura in Pembroke Pines and got Aspec for the same price Jeff quoted me for a base.. The overall process only took 1.5 hours. There are calculators online that essentially show you what the lease payment should be with good credit. Anything over is just more profit for the dealer and sales rep. I guess loyalty with Acura means nothing. Anyways, just go over to the dealership in Pembroke Pines. Youll get a much better deal. They also got me out the door in 1.5 hours.

My experience with Irwin at Delray Acura was amazing! After the car I initially contacted them for sold, he was quick to find me another very similar MDX that met (and exceeded) the qualifications I was looking for. I’d recommend asking for Irwin!

I just bought a 2021 Acura TLX- Advanced Package from this dealer. First and foremost, I am so thankful that I had Ron Hirsch help me throughout the entire sales process. There are not enough words to describe the kind of professional and person that Ron is. He communicated with me for months and kept me updated about the arrival of the TLX type S, which was originally the car that I wanted to buy. However, when I went to the shop I ended up buying the advanced package one instead, because I liked it more. Ron’s kindness, respect, honesty, knowledge about the vehicles, communication and transparency is beyond anything I have ever seen from sales reps in dealers. I have had a bad experience with sales reps in dealers before, but Ron is the best at his job. Outstanding service! I never felt pressured to make a decision, and his willingness to help me was always there. Ron Hirsch is the person you want to deal with if you want to buy a vehicle from this dealer.On the financial side of things, Eric Rice helped me throughout the loan application process and he was outstanding!! Very knowledgeable, professional and educated about his area, and had answers for every single question I had. Eric was extremely honest about everything he went through with me . I felt in very good hands with him and never felt I was being taking advantaged of. I literally felt that Eric wanted the best for me .I had an awesome experience at this dealership to the point that I preferred to drive 30 minutes down south to buy a car from them rather than going to the closer Acura dealership.I strongly recommend this Acura Dealership.

Professional, courtesy and efficient. Easy to work with and made the process of buying our car virtually/remotely very easy.

We just got our 2021 Acura TLX and we highly recommend this place to buy your next car. Jenny is especially helpful in teaching my wife all about the new bells and whistles on her new car. We got the tech package and Jenny was extremely patient and taught us all we needed to know about how everything works. An amazing team!

I am a long-time parts customer of Delray Acura and been very pleased with the service Ive received until recently. I ordered two door moldings in June that were delivered damaged due to poor packaging. Returned the moldings (in a proper shipping tube) a few weeks later and have been waiting for a refund to my credit card ever since. Calls, emails, and complaints on their website have gone unanswered. Today I find that their 800 numbers no longer connect. Will file a formal complaint with my credit card holder shortly and do business elsewhere.An update: the inability to get thru yesterday by phone was a result of the internet problems with Google (and many others) and not Delray Acura.

The Dealership is top notch! The owners should be very proud of the quality of the Sales Team they have working for them, they truly are the Gold Standard in the industry. Period. Starting from my salesman Dan, he never misled me. Then when the next level of the purchase occurred, Jeff stepped in and was absolutely superb in making it all happen, along with Eric executing the final steps (Thank you guys, honorable Gentleman 🎩)! And when it came to pick up my new car, Jenny stepped in and did an excellent job explaining how the car worked overall👍new electronics

Ive purchased several cars in the past and have accompanied a family member when he went to purchase a car in the past and have never experience such great customer service ever. Mr. Bill (Senior Sales Consultant) was awesome and explained everything about the car in such great detail. You can tell he is passionate about his job and finds great pleasure in his work. Im thankful for Ron as well who assisted me a couple of days before, for referring me to Mr. Bill.

DAVE is finance is the MAN! Took care of our concerns and addressed them quickly and made everything very easy! Seamless experience! I would recommend Delray Acrua and our salesman Irwin and Dave in finance to all family and friends!

Hands down the best vehicles we ever owned. Our family moved down from the Northeast two years ago. Last year we traded in our Subaru and Jeep for an MDX and ILX. Delray Acura and the staff were the best!

Excellent buying experience with salesperson Bill Mitchell. He was attentive and patient and answered all my questions. I have purchased from him before and will continue. I highly recommend Bill.

I have been a loyal client of Acura and Honda for many years.I had the opportunity to do business with Ron Hirsch at Delay Acura. He helped me in the most efficient manner. No hidden number or delays. Excellent experience.The place is very friendly with the customers and I really felt their respect and professionalism all the time.Also, I want to thanks Jenny who help us to navigate with the technological features of our new car.Thanks again.JD Wellington,Florida

Just bought a new RDX and had a wonderful experience at Delray Acura. Ron Hirsch was a pleasure to deal with. Everyone at the dealership helped to make my purchase stress free and enjoyable. Highly recommended!

We had such a great experience here at Delray Acura! We came from out of town to pick up the car and when we arrived Dan had the car cleaned, full of gas and ready to drive off the lot! He was so helpful and kind answering all of our questions and I highly recommend coming to him for a stress free car buying process!!

My recent experience leasing a 2021 TLX at Delray Acura was exceptional. The sales team is knowledgeable, professional and delivers top-notch customer satisfaction. My husband had just leased his fifth Acura at this dealership. His TLX has been a real winner, so I decided to lease the same car and couldnt be happier! It was a pleasure working with Jordan Pare, the sales manager, Dan Galente and Ron Hirsch. I consider Delray Acura the best dealership around!

Irwin made the whole transaction simple and quick. Great communication from beginning to end. Also would like to say Jenny is wonderful. She gave a clear explanation of the cars features and made sure I had everything I needed or asked for. It was a pleasure to work with both of them.

Got a new Acura today. Great experience all around. The delivery specialist Carlos was very helpful teaching us how to use all the new features in our TLX!

Thank you SO much to Jenny for all your help getting me into my new car today. Jenny was super efficient, answered all of our questions with ease and was fun to work with along the way! We are so happy with our experience at Delray Acura and can’t thank Jenny enough for all her help!

Great Dealer Experience at Delray Acura.Wonderful working with Carlos, Jordan Ron and Eric.Highly recommended.

I came here because of a failed deal at Rick Case Acura - The Rick Case Experience - and I am so glad we did. We were treated with respect and integrity and also got a great deal. I would highly recommend working with them.

We had a fantastic experience with Ron and the entire team at Delray Acura. It was a smooth and fast process and can’t wait to go back for our next car. We love our Acura TLX! Thank you.

Bill Mitchell is a fabulous guy and honest sales person. The rest of his team, Jenny and the managers, supported Bill in making it the best experience at a dealer I have ever had.

Love Acura for their style, power and luxury. Bought an RDX here a few months ago (2019 with 7000 on it). Salesman was nice but a little uninformed. He mentioned that the vehicle was a 6 cylinder when in fact it is 4. He seemed to just be making guesses about the vehicle. Delivery was pretty smooth but the wheel dressing was all over the side of the SUV as it looked like it had been added at the last moment and then someone hammered the gas spitting the dressing all over the place, annoying but not a big deal. I guess I have a higher standard for detail of a vehicle than DelRay Acura. The REAL issue is the supposed 175 point inspection that was completed. Within 15 minutes of driving away from the dealership, I noticed an issue with the audio/infotainment system. I kinda thought it was an issue with connectivity but it did not improve and only worsened to the point of no audio/GPS and a horrible static noise that could not be stopped even with the system completely off. Explain to me how that is missed in a 175 point inspection. A different Acura dealership repaired the issue after keeping my vehicle for about 10 days and arguing that DelRay should have been responsible to fix. As a customer, I do not want to have any exposure to bickering between dealership about who should pay for waranteed work. There have since been additional issues that would have been caught by any competent mechanic including a serious water leak in the back hatch which resulted in water damage. Horn is not working. Both visors were damaged due to faulty reinstallation of the infotainment system initially and still have not been repaired. Vehicle is in the shop once again getting new carpeting throughout due to the water damage. Been a nightmare and feeling serious regret about this purchase and ever dealing with DelRay Acura. I guess this is just a cautionary example about buying a used vehicle. Make sure the inspection was actually completed.

Irwin and Jeff were wonderful to work with. Straightforward, honest, knowledgeable and professional. A pleasure and they made my buying experience great. Happy to have purchased my vehicle from Delray Acura.

I recently stopped into Delray Acura unsure of what I was looking for and met Dan. He was so helpful and knowledgeable of all their vehicle options. He broke down all the new technology included and knew what each vehicle had to offer me. I’m so grateful for his help and fantastic customer service! When I’m ready to purchase my new car, I’ll be shopping with Dan!

Bill Mitchell was amazing to work with. He was extremely knowledgeable and answered all of our questions thoroughly and honestly. I was extremely impressed with several others as well, Jeff Abramowitz, Jenny Lee, and Eric Rice. I had a fantastic buying experience because of these people and so appreciate all they did for us! I am so happy we bought from Delray Acura. I absolutely LOVE my RDX!

I am Extremely happy with my 2021 TLX!!!!!! Dan and Jeff and I forgot the other guys name, he handled the finance paperwork...but they were all very helpful professional and welcoming. They made the process wonderful for me. Thanks guys!!!!

Ron Hirsch, AKA Tony Suprono, was very nice and extremely professional. An enjoyable new car purchase experience with Ron and his Sales Manager Jeff Abromowitz.

I had an excellent experience here at Delray Acura. Dan Galante, our salesperson, was knowledgeable, wonderful to work with, found the car just right for me and what I could afford. I was comfortable here and Dan offered such incredible help! Would strongly recommend to see him!

GREAT experience with Delray Acura! I worked with Ron initially to pick out the vehicle. Jordan handled the negotiations and Jenny was a pleasure to wrap up the deal! We love our new TLX!

Solid vehicle purchase experience at Delray Acura working with Jeffrey Abramowitz. Jeff was personable, straight forward and not at all pushy. Most important to me when buying a car, and in particular as a woman buyer, is respectful straight dealing with the numbers; and the numbers were AS ADVERTISED from the start -no game playing with undisclosed add-ins.Based on my experience, I would certainly return my business to Delray Acura, and Id recommend this dealership to others for a professional, non-pressure, straight forward buying experience. Also, I want to make a special shout-out to Jennie the smart, patient, and kind young woman who seems to assist with a little of everything including how to work all of the vehicle gadgets. Blessings to all who assisted me, Ms. Thomas. :-)

Quite possibly the best Acura dealer and dealer service I have ever had. Thanks to Ron Hirsch we had an very easy and enjoyable experience purchasing our MDX. Eric Rice was also very courteous, professional, and extremely well informed. Been buying cars for decades and I am not easily impressed. These guys are great.

I had a great experience at Delray Acura. Ask for Daniel Galante he is the best! He goes above and beyond for his customers and tries to help as much as possible. He was able to find me a vehicle that suited my needs.

WOW ZERO ACCOUNTABILITY - Response from Owner -While we understand your frustration, this is not the fault of the dealership. It is what happens to vehicles as they get older.I think you need to go back and speak with Ron and Janette again. Im guessing they failed to tell you my car passed the inspection and I was driving on the highway when I felt as though the wheels were going to come off my car. It has nothing to do with tire tread, apparently my rear hubs were damaged. THAT IS A SAFETY ISSUE.THIS IS THE SECOND TIME we have be given our car back with something damaged to it. The first was after we had the Brakes replaced and the full brake service were returned our car and the rotors were damaged, which was damaging and affecting our vehicle. THAT IS A SAFETY ISSUE.Check the history, the car has been maintained by Acura meticulously. Every recommendation has been done. Youre speaking to someone who cares for their cars well. The problem I am speaking of is directly with regards to your service and your service team. If you re not familiar with the history Im happy to share it with you.Customers should feel confident bringing in their vehicle, having it serviced, inspected, and returned in better condition from when they left it. They should feel safer knowing that the professionals have communicated to them when there is something that needs to be addressed. THAT IS THE PROBLEM. When I asked for details Ron had to go back to the mechanic twice and still didnt have the answer to how the hub had been damaged. How was it in alignment before the tires had been balanced, but now are not. Sounds like my car was mishandled and no one wants to claim responsibility and it doesnt have to do with tire tread and if you look at the mechanic notes all tread is listed as even. So go figure.

Ordered parts and asked to be notified if any delay. Over a week later I still have not recieved a call or parts. I called to figure out what is going on and after the fifth call someone finally stopped putting me through to different voicemails. I stated wanted to find out about my parts. Without saying a word he put me on hold, did not ask for my information or order number. After waiting on hold for an hour I finally had to hang up. Called back and tried to get a hold of parts manager. That was another 3 calls to different voicemails. Tried twice more to get ahold of the general manager and was put through to even more voicemails. After about 6 hours i was finally able to get a hold of someone, but still they couldnt help. I had to cancel my order and go through a different dealership. This other dealership didnt have any parts in stock yet still was able to get me parts the next day. In every shape and form I would highly recommend spending your money at a different dealership.

I want to thank JD for helping me buy my new 2020 Acura ILX. JD was extremely kind, helpful and patient. He answered all of our questions. You can tell he knows a lot about the vehicle and, most importantly, he cares about customer satisfaction. He stayed super late past his work hours to assist us. Thanks JD!! I would highly recommend working with him.

I recently purchased a vehicle at Delray Acura. I had the opportunity of meeting and dealing with an outstanding salesman. Jeff Abramowitz is an amazing person and salesman. He’s the the salesman that goes the extra mile. Always picks up the phone or returns your calls in a timely manner. Without a doubt, he’s passionate about his job. Very professional but funny. Keeping you entertained and a satisfied customer at the end of the deal. I guarantee he will have you leaving the dealership with a smile. Jeff is truly the best salesman I’ve ever encountered. So fortunate to have met him in my time of need. Thank you Jeff. You made my experience super wonderful!

I turned in my 2018 Acura MDX Technology coming off lease, and leased a new 2022 Acura MDX Aspec in beautiful white with red interior. Ron Hirsch was my sales consultant and this was the third time that I worked with him on leasing three Acura vehicles. My wife leased a 2021 RDX and we got the best price once more back in November of 2020. He was absolutely the best sales individual to deal with and was able to work with me to obtain the best deal compared to three other dealers, that could not even come close to the package I ended up with. Ron is highly knowledgeable, patient, and has many years of experience. I highly recommend Delray Acura to anyone looking for an Acura, new or used, and I especially highly recommend Ron as the person you want to deal with. Tell him I sent you!

Bought a 2018 Acura ILX and Irwin Baker made my car experience so very helpful. He explained everything that I needed to know about the vehicle and he was very nice.

Ive been dealing with this dealership for years and was recently in the market for a 2020 MDX. Right from the beginning I was dealing with Irwin Baker, a true professional who was both courteous and knowledgeable. I did not have to spend an enormous amount of time in the negotiation process and am very pleased with the results. Dave in the finance department and all of the other individuals who helped were also extremely helpful. I would strongly recommend their dealership when considering an Acura, Hyundai, or Genesis.

Order got canceled after three weeks. There were no communication within the three weeks. It took three weeks to find out they are not able to ship.I was looking for a hitch for my MDX and found this dealer has the part in stock. It is cheaper including shipping than my local dealer in Canada. So I submitted an online order. The payment was charged next day and the status was updated to In progress. I was hoping I can receive it by end of April for my trip. After a week, there was no update. I submit an order inquire through the online form but no answer. I sent another order inquire a week after but still no reply. Then I called the part department but no one answered. I used the online chat tool. The lady gave me a different number and ask me to directly call part department again. After the third try, someone answered the call. He looked at my order and told me that they just received the part and would ship it on the day. I would receive a tracking number soon. After two days, I got an email the order got cancelled due to the unable to ship the item. It took them three weeks to figure out they cannot ship it. They did refund my payment quickly. Unfortunately, due to the exchange rate change after three weeks, I lost 30 Canadian dollars. I was hoping to save a few hundreds buying here but end up with wasted 3 weeks time plus $30.Lesson learned,1. I should send them an email to confirm the part and able to ship to me before I submit the order. Although I might not get an answer, I could shop somewhere else. Save my money and time2. I should read the google review. I just noticed someone else ran into the similar problem 7 month ago.Hopefully, they can improve their communication in the future. No more online customer runs into the same issue.

I took my mother with me to purchase a vehicle today as it was my first time buying a car and the buying process at Acura was great my sales person was Nara she was great and she kept us informed the whole time thank you Nara

I was not sure what car to get since my civic was stolen and when I showed up at Acura, they helped me a lot with finding out how to move forward and get me in a new car. Once Dan took me on a test drive in the TLX and he talked about the car, I knew I could not leave without getting the car. Super helpful and glad I made the choice, I will be sticking with Acura moving forward.

Our salesman, Jeff Abramowitz, is extremely friendly, knowledgeable, and direct. The GM also carries himself the same way. The sales manager, was prompt, friendly, and highly efficient. BEST car purchase experience I’ve ever had. Thank you all.Regards,Michael and MichelleP.s. The RDX A-Spec is unbelievable!!!!Thank you all again.

I would not give any stars if I could. I received horrible service when I went in. They were unhelpful, unknowledgeable, and un-resourceful. On top of which, they treated me differently because of my age, and I heard them talking badly about me because of my age. I would highly recommend to choose any other dealership then this one. By far, worst experience I ever had at a dealership.

Do not buy any parts from here!!!! Thet never answer the phone. Nor considerate of any problems youre dealing with due thier parts sold to you!! Ive been without a vehicle for 1 month Jessica Nicole nor Robert will never return any calls. No matter how many times you leave a message in the spand of 2 weeks!!!!

Irwin was wonderful and knowledgeable. Jenny was very helpful and efficient. Eric made the financial aspect easy to understand and smooth. Great team at Delray Acura!

Jeff Abramowitz was extremely professional, knowledgeable and a great representative of the dealership. Great experience. Thx Jeff for making it easy to buy a car.

Jeff helped me and he was very nice and knowledgeable. Buying or leasing a car isn’t fun but they didn’t play games with the numbers and delivered on what they promised. I totally recommend this location and of course Jeff who really helped me out. I’ll will definitely back in 3 years.

I recently came here to check out Acura products. I was greeted by two men.....JD and Billy. Excellent salesmen that took the time to answer all my questions that I had for them. I can honestly say that I enjoyed my experience here at the dealership. The price on a new MDX wasnt as competitive as a competing dealership. Oh and if you ever meet the Derrick the manager hes a tough cookie. He knows how to sell for sure. If the price was a little bitter then I wouldve purchased.

Lets face it..car shopping is a tedious and expensive process. HOWEVER..Ron in internet sales made this a pleasant experience...low pressure and very friendly service. He is knowledgable and personable!.Eric in finance is also just as friendly and willing to take the time to give you the best options to fit your budget!..A great experience and ILOVE my SUV!..

Jeff Abramowitz in sales was a pleasure to work with. I started with one idea of the car I wanted and he patiently worked with me, showing me different options until I found the car I loved. Jenny Lee was also a pleasure, patiently showing me all the features of my car once I chose one. I will definitely be referring my friends/family to Jeff when theyre ready to lease or buy an Acura.

Ordered a Shifter Assembly for my 2010 TSX 6MT and it was packaged nicely and arrived very quickly to Texas. The prices were much cheaper than the 2 local Acura dealerships. I would definitely recommend ordering parts online from this dealership!

I have no words to express my deepest thanks to Ron Hirsch, it is the first time, not the last, i went to this dealership. I did everything by email with Ron. As soon as i entered online in the website i received an email from him asking about my interest, i wanted to negotiate in Spanish, so use to Miami where I live and to feel more comfortable, and he did more than his best to try to communicate with me. I felt so confident with him that i started to do it in English. NO LIES, all promised numbers were there when i arrived, he explained everything to me with deep knowledge. Thank you very very much Ron

Irwin Baker was wonderful and amazing. He got me the perfect deal. The financial people were also amazing and worked out a deal that was beneficial to me. I am going to tell all my friends if they need a new car, go to Acura Dealership and ask for Irwin.

What a turnaround this dealership and experience was. Jeff Abramowitz was my salesman and did a yoemans job guiding me through a flawless process. The whole team made this the best buying process I have experienced! Great job!

Walked in the door to this dealership knowing very little about Acura, just letting my son look around, hoping to purchase his First Car. You where our First Stop and our LAST ONE! Jeff, you surpassed by far any expectation we might have had; I so appreciate your patience with my son and with my million questions. Not once did you make me feel rushed and or pressured. You answer our every call and/or text almost immediately. Your smile and constant attention to details made this experience surprisingly pleasant and fun. Your knowledge has now turned us into faithful Acura lovers!!! You are a FANTASTIC addition to the Delray Acura staff. If you happen to call or visit this location, ask for JEFF ABRAMOWITZ you will be happy you did!

I had an excellent experience at delray Acura our salesman Dan Galante was very knowledgeable and super helpful!

Been to this dealership two times over the last 8 months and Id say both times were absolutely miserable. The first time was when we actually got our new car - everything went well, had agreed to a price and only up until we were actually programming the new car, the Finance manager comes out and says he couldnt honor our deal because none of the staff understood how the graduate degree rebate program worked and were telling us we needed to put down a few thousand dollars on the lease. Only until we said we were walking away they agreed to our initial price for the car. They apologized profusely but sadly it was only until I was ready to walk would they honor it and only goes to further the stereotype that car dealerships have.Second incident was this past week which is the reason for this review. Our car had a flat tire at home, called Acura Roadside and they picked it up the next day first thing in the AM - so far so good. I called the dealership in the morning to give them a heads up the car was coming in. I thought it was strange I hadnt heard from them in the late afternoon so I called asking for an update (called over 10 times in a 2 hr span before anyone actually picked up) and the service dept had no idea where the car was. They realized the towing company dropped it off with the keys in the front seat and never notified the front desk. They decided to blame the towing company and said it happens all the time, however, its ACURA roadside assistance. Take responsibility for your processes or at least try to fix it if it happens all the time. Because of that we had to wait an extra day for the new tire - fine.The next day, again, I dont hear from them - I call up in the late afternoon and they tell me they put a new tire on but it had a bubble so they had to go order another one and would take another day. Ive now lost 2 days without a car and not once did Acura offer me a loaner car for the inconvenience. When I spoke to the person on the phone she said were really sorry we can maybe have your next oil change be for free. OK, fine again, rolling with the punches here.I show up the next day to pick up the car - I decided to speak to the service mgr who I wanted to express my concerns with about my experience. He mustve said to me 4 times we feel like we went above and beyond to get you that tire ---- ummm, youre a service dept...your entire business model is to help customers get their car serviced. How is this you going above and beyond? What an insulting thing to say to a customer. Heres the best part - instead of that 2nd free oil change I was told Id get, he decided he couldnt do that and said out of convenience, we filled up your gas tank. The best part, when I got in my car my gas tank was not only not full, it was barely more than what I dropped the car off at. Id venture to guess not more than 2 gallons of gas were put in my tank. Embarassing. Decided to call up the GM and shockingly, did not receive a call back. Suffice to say this entire process was miserable. YMMV.UPDATE - I considered deleting this review if I got a nice response back from the owner below or a call from the GM (after I left a voicemail). Hilariously, I got neither. No apology and the message below tells me to reach out to both people, which I already did before they responded. Communication is not this companies strong suit. Thanks for validating my post above.

I recently moved from CT to Florida, my wifes lease on her RDX A-Spec was up. I had a bad experience with another dealer up north and promised I would not buy another car from Acura. I am glad to say that Del Ray Acura turned that experience around and my wife and I are now the owners of a 2021 Acura RDX A-Spec PMC edition. I want to thank (Jenny) the delivery specialist. She was soooo awesome in accommodating the transition from our old car to the new one. My sales rep (Irwin) was amazing and patient and dealt with me as a disgruntled customer. Thank you Eric and Jordan for your assistance in the financial area!!!!!!!!!! YOU GUYS ROCK! I promise I will be back for a NSX!!!

I found my 2017 MDX online and called to make an appointment with Irwin that day. Without a doubt the best experience I’ve ever had at a dealership from the moment we walked in the door. And was a deciding factor in taking the car home! Irwin, Jordan, and Dave were fantastic from start to finish. They made the entire process quick and painless. Dave even went above and beyond and help us out a lot with the extended warranty plan! The dealership world needs more people like these three guys!

Phil Jablon was amazing! This was the first time I was leasing a car on my own and he explained everything about my best options for getting the car I wanted! The approval and paperwork was so quick, I drove out with my brand new car only a few hours later! Shout out to Delray Acura and all of their wonderfully, amazing staff!

JD provided great customer service and helped me find exactly what I was looking for....helpful without trying to push anything.

Ron Hirsch was great to work with.⭐️⭐️⭐️⭐️⭐️

Worked with Ron Hirsch to lease my car. He was completely straightforward and transparent. He answered questions promptly, honestly and really made this lease an easy and completely stress free experience. Once the lease was done he then took his time to make sure I knew how the car worked and helped me set it up. A real great leasing experience. I highly recommend.

All I can say is a WOW customer experience! I went in thinking I would experience the typical sales pitch and was prepared to leave if needed. The sales consultant Ron changed that perception from the beginning. He was patient, answered all my tough questions and above gave accurate advice and information. I purchased a car and spent less than an hour total from start to finish. There was no pressure to buy and Ron and his team followed through with everything they said. I will definately return for my next purchase. Kudos to Ron and his team!!

Bought a certified 2018 TLX ..This is the second Acura that I purchase from Delray Acura. My sales man Irwin did a great job of being knowledgeable and efficient.. The Process was smooth and the people there were great with getting me an offer on my previous ILX and setting me up with my new TLX. Customer for life.

Best experience buying a car. I first contacted Delray Acura by email and Irwin answered all my questions and concerns professionally and in a timely manner. It is important to mention that all of our communication was through email no phone calls no pressure.After a couple of days, I set up a quick test drive and Jeff helped me with that. The car I tested on this day didnt meet my expectations. After the test drive, I changed some words with and Jeff and he said he could help me find a car that could meet my expectations without blowing my budget. On the next day, he emailed me some options within my budget and answered all my questions about cost and fees.We set up another test drive and at this time the car was suited me perfectly.The negotiation went smoothly and no pressure on their end. Not to mention I got a really good APR.Overall I very happy with all ends at this business. From customer service, negotiation, finance, and most of all the vehicle quality. What a sweet car this TLX!I would definitely recommend Acura Delray for family and friends!Thanks, Delray Acura team

Best experience at a car dealership I have ever had. Irwin quickly responded to all of my email questions and Jeff made the process at the dealership so easy and quick. I could not recommend this dealership more. If you need a car, go to Delray Acura.

My trip to your dealership was an extremely pleasant experience. Having always used a different dealer in the past I was a little skeptical but my salesman Irwin Baker certainly changed that perception. I look forward to a new relationship with Delray Acura going forward.

Ron Hirsch and Debra Shulmier Customer Relations Manager Delray Acura made it easy to deliver the vehicle during the pandemic. Deb made sure I got the EXACT car I wanted - Acura RDX. Thanks to both of you!

We were so happy we went to Delray Acura. Jeff and his trainee in sales were fantastic. Jeff was able to put us at ease with no pressure and explained everything technical on the car. We had a short period of time to shop, but he went out of his way to be sure we got what we wanted. We will certainly recommend Jeff to our family & friends.

This is my 7th Acura lease. My wife and I had a very pleasurable experience with Irwin Baker. Irwin was very pleasant to work with on the phone and after 3 phone conversations he was able to present me with a lease proposal that we were very happy with. The car was to be available in 2-3 days but in the interim Irwin and I were able to get a lot done on the phone and email. 2 days later my wife and I met Irwin for the first time. Irwin is very polite and knowledgeable and PATIENT. Everything he promised and everything that we wanted were perfect. We were in and out in about an hour with our new ILX. Kudos to Irwin and our First Class experience

All the individuals I have come in contact with at Acura of Delray are truly exceptional. They are all very pleasant, absolutely friendly and approachable. Its very refreshing to walk into a business environment and feel extremely comfortable with all personnel. My sales associate was Nate, he is an outstanding individual with a very embracing personality. He is very thoughtful, kind and considerate. At no point did I feel pressured to purchase, the entire process was very professional.

The sales person we worked with couldnt have been nicer. His name is Rob Humphrey. If you are interested in an Acura I would strongly suggest you call him and make an appointment. Just got our car this week. I am enjoying driving the car. Very comfortable and easy to handle.

*BEWARE SERVICE NIGHTMARE* As a Delray local having an Acura dealership right up the road with 4.+ stars you think great, I will have my car serviced there. *WRONG* If you take a closer look at reviews which span across different sites like Yelp, Angie’s list, Dealer Report, and right here - you will find the positive reviews are for their sales team and all negative one star reviews are reserved for their service team. The descriptions of experience are on point and match each time we have brought our car in. What was once a pristine gently used vehicle with no issues drove like a dream, had been fully inspected with no issues or deterioration problems, that was being brought for general maintenance has be returned to us with serious safely issues. We had been told we needed to “service” our fluids, transmission, brake oil, etc and the the rear brakes were “starting” to get to a low point and to prevent damage to the rotors to complete the change. Fine OES brake service, fluid service, done. Pay top dollar, go pick up car. Drive it now the car is making a clunking sound. Call back many times before having to drive over, we are told it’s normal for sound or to hear new things with new brakes, drop the car off and get a call back. Guess what our rear rotors are now bad. How did that happen, I don’t know. How they did not see this as part of their brake service is to service the rotors, I don’t know. How they didn’t feel this in the car before returning it to us I don’t know. Note the car has never been as smooth since. Next, we bring the car in for general service again, balance and oil change. We are given our car back with “didn’t get you this time, everything looks great” drive off and feel a heavy vibration, call 10 times leave 4 messages before calling the main line and asking someone to walk down there. Someone picks up and tells me that it is normal. But bring it in if I am concerned. Bring it in ask to speak with the service manager who I am told is not there, the general manager - also not there. I was asked what the problem is, to which I explained and the lady went to the back and appeared with the service manager. I feel like right there I should have just left. But I stayed shared what was happening and she came back about 15 minutes later saying we see the problem we will let you know. Two hours later I get the call that “it’s not good news” I need two new rear hubs. That apparently my rear wheel assembly had gone bad from “normal wear and tear” and somehow my wheel being off to the visible eye was missed by mechanics who said my car was good to go withPeople I felt like my car was going to come out from under me. This gross negligence. They gave me a quote of $900+ for OEM or $500 for aftermarket. They offered me $100 off service. Which is an insult. I have taken now 4+ hours of work to deal with their negligence, they put my and my families safety in jeopardy. And worse of all I feel as though the problem was caused directly by their mechanics. I will be bringing it elsewhere to have it evaluated today and go from there. I believe that this service station needs to be reported and the problems addressed and fixed. I am hoping this station is not trying to damage my car so that I buy a new one. - Sad day. World is tough enough as it is. I have three small children and feel lucky that I did not have them in the car and I had the right sense to bring it back.

I have been taking my vehicle to this location on multiple occasions for service, and have been met with courtesy, great attitudes, and immediate help.The helpfuk and knowledgeable mechanics have been a great benefit to every visit. .One mechanic in particular, Pericles (aka Miguel), is definitely one of those helpful and knowledgeable mechanics.I have dealt with him on multiple occasions, to which he has completely left me satisfied with every problem i have brought him.Thank you.

Jeff was the best salesman ever! It was an awesome experience! Highly recommended.

I purchase a car from Nate today.He was very polite, informative andin no way pushy.He is definitely an asset to thedealership. I would recommendhim to friends and family.His patience in teaching me how to use the new features was amazing and invited me to come back anytime ifnecessary.Great experience...last time Ipurchased a car here was a disappointment and because of NateI decided to buy from Acura of Delray.

I cant thank Ron and Irwin enough for their help with my purchase. After finding my vehicle on line, they both helped me tremendously. I had a 3 hour drive to pick up my car. My ride home was sweet.

Had a great experience here! Nice facility, good inventory, fantastic employees. Nate was so nice to work with... he went above and beyond to get me rolling through the process. He was extremely friendly, helpful and knowledgeable. I have bought a few cars in my time so I dont like to waste time at a dealership. Nate made sure I received the best interest rate and streamlined the remaining paperwork. Thank You I will be back in the future.

I had a great experience with the service department today. I just needed a routine oil change, but the team was great. I really appreciated when Dan Rosen explained that my car also had a recall and that it would be an easy fix, but would take some time and to plan accordingly. As a busy working mom, being able to plan accordingly is so helpful. I appreciated the direct and honest information!

I was in the market for an RDX PRE Owned SUV! Irwin Baker was simply the best! He was completely transparent with me and honest and told me exactly what I needed to do with my current vehicle and when to come see him! Completely honest car salesmen are hard to come by but I will tell you one thing you have earned my business and you will be highly recommended to all of my family and friends see you in a few months! God Bless.. Be Safe😄

Was interested in a certified pre-owned vehicle they had on their lot. From the initial outreach by Ron, to scheduling an appointment, to the delivery of car, the service was 5 star all around. Ron was beyond incredible. He was not pushy at all. He listened to what I wanted, needed, etc and delivered exactly that PLUS! We spent the better part of Saturday afternoon together to get my deal done. Derrick, the manager was also great! A fellow Jersey transplant, he too didn’t try to railroad me or mislead me with pricing at all. Then there was Claudia in Finance...she’s a trip! The finance manger was no nonsense and incredible. His goal wasn’t to push a deal through, it was to make sure I got what I needed and felt comfortable with it.I Can honestly say this is the first time in my life that I enjoyed the car buying experience. As long as I am a south Florida resident, Delray Acura will always be my go-to dealer!Thanks all for a great experience and for delivering on what I wanted and for a price I wanted!