I was able to find what I wanted quickly and they price matched Amazon, which was $5 cheaper. I am happy to give my business to Best Buy instead. The cashier was very friendly and the store was clean.

Went in a few weeks ago to buy a new laptop and was lucky enough to get RYAN H. to help me. Extremely knowledgeable, very friendly, answered all of my too many questions. Went out his way to make sure i was confident in my purchase. Smart guy, great guy. Hes a good one hold onto him.

Everyone in the mobile phone department is great but… Yolanda is #1! Top to bottom, and without a doubt, this was the best experience I’ve ever had buying a phone. Coming in looking for a new AT&T phone, Yolanda made it easier than I could have ever imagined. She helped me pick out the perfect phone, set me up with the perfect payment plan, and made the activation completely painless. Don’t settle for less my friends! If you are looking for not only the one with the most knowledge, but also the greatest customer service around, you are looking for YOLANDA!!

Ive been shopping at this Best buy ever since I moved to Colorado five years ago. Im giving them five stars because the staff is always been outstanding. Always friendly, ready to help, and excellent customer service. The only gripes I have with not only this Best buy, but all the other ones as well, is that they always seem to be out of inventory on a lot of popular items. And whenever something is out of stock, they try to push you to have it shipped. The reason why I come to best buy, is because I dont want to shop on amazon.

I was looking for a phone case and I went to this best buy almost left but out of all the staff there one stood out his name is Grant. The rest of the staff couldnt be bothered. So my hat is off to Grant keep up the great work and youll far in life.

Had to wait for 30+ minutes to get help but Mateo was super helpful and knew what he was talking about fix my issues right away. To bad he had to wear a mask

This is the better of the Best Buys in the Denver area (S. Colorado Blvd). Friendly and helpful staff and well stocked.

I bought a Pro Form treadmill and paid for professional installation. The treadmill didnt work (did not incline and decline) once installed, so the Best Buy installers said they would come back to bring me a new treadmill and haul away the broken treadmill. I ended up cancelling the order for the new treadmill because Best Buy kept scheduling and cancelling delivery. I told Best Buy all I wanted was my money back and for them to come pickup the broken treadmill. Now Best Buy is refusing to come pickup the treadmill because it is assembled and they are telling me I have to pay for someone to come take it apart. Best Buy has terrible customer service - they left a broken, assembled treadmill in my basement and are refusing to pick it up. Just awful, I will never shop here again.

I’ve been to Best Buy 4 times in the past year and I’ve made a purchase there 0 times. Lesson 1 don’t showcase a product you don’t carry.

Had issues with Verizon today, not best buys fault however my sales associate Yolanda tried her best to get my discounts figured out and me out the door. This Best buy has the Magnolia Home theater section if your an audiophile like myself and need a descent turntable.

Went to buy a PC, Andrew was extremely knowledgeable, and helped us find the pc that was just right for us. He went above and beyond in helping us get the best deal, one of the best customer service experiences I have ever had.

Ive been an avid customer of best buy for 10+ years. At every store Ive been to the customer service has been great, almost annoyingly so!This store has been different every time Ive been here, so much so that I wont be giving my money to best buy anymore. I stood in the store for 10 mins waiting for an associate to unlock an item I wanted to purchase as they were all busy. As I patiently waited I had 3 different associates walk by me and not ask me if I needed anything. On the 3rd one I asked him if he was busy to which he responded yes and to talk to someone else. I had to go to checkout who also could not help me. At this point Im explaining my frustration when a nice gentleman finally came to help me, too little, too late. Im tired of being blown off at this store. I will take my hard earned money elsewhere.

Great staff. Good selections.

I shop occasionally at Best Buy and love everything I buy. This time I was purchasing a Amazon Fire Stick wich was reasonable priced. The workers are always helpful and knowledgeable about the products they sale. Giving 5⭐⭐⭐⭐⭐ out of 5 ⭐⭐⭐⭐⭐ with two thumbs up 👍🏾👍🏾.

This high-star rating goes directly to the AMAZING associate named Ryan that works here. He was an absolute pleasure to meet. He knew all answers to any questions that we had regarding a new laptop purchase we were making. He is one of the best employees at any establishment that we have gotten the chance to talk to! Excellent business and Ryan is a great!

Its a best buy. A good one, admittedly. Use Amazon or Home Depot. If you buy computer stuff theres a microcenter near DTC with better prices on most tech, anything PC, and TV/home entertainment. Never used Geek Squad so I cant review their help desk but thats probably an extra star.

I was looking for a portable A/C and was greeted by a blue vest and she checked if it was in stock and then ordered from me. Very helpful!

Huge shoutout to Ryan for going above and beyond in customer service. He helped me with an issue I could not resolve on my own. Best support Ive ever had at Best Buy.

No car audio stuff nobody wanted to help me the car audio the cell phones though

Came in looking for help with my new computer and headphone pairing. First met Andrew, who introduced me to Adam who fixed the problem in minutes.THEY BOTH SHOULD BE GIVEN RAISES!!Talk about customer satisfaction!Im over the moon with gratitude😊

Walked in, had a super smooth shopping experience and then bought my stuff and left. In and out in like 10 minutes..

Ill try to keep this one short. I go a lot of places.. And I ask a lot of questions. 98% of the places have employees who know less than I do in the respective fields, which I find distasteful. Here, theres a gentleman named Ryan who was OUT OF THIS WORLD. Every single question I had, he provided in depth answers well and beyond my expectations. I honestly cant recount the last time someone knew their job as well as Ryan. He made my $2000 laptop decision very easy as he explained the real differences (specs are one thing) between the laptops that I was deciding between while also taking notes of my personal interests (i.e crispy of the crispiest screen). Thank you so much Ryan, youre a wonderful asset to this Best Buy. I wish they all had employees like him!

Ordered online and by the time we drove to the store our order was pulled and ready to go, had very helpful and friendly associate load up the mini fridge, we’ve always liked shopping at this Best Buy!

Lazy customer service, if such thing exists anymore. The rep kept telling me the iPhone is $800 when it was $600. Seems like his shift ended he didnt want to linger around any longer. The Hispanic rep was nice enough to sit down with me for a few minutes to talk about their promos, but the rest of them were unpleasant, unhelpful. If you dont have passion for tech just go work someplace else please.

Extremely helpful and yet not pushy. Bought a pair of Galaxy buds live. I liked the fit, but there was a slight connectivity issue and some other things I didnt like. Brought them back the same day and exchanged for Galaxy buds+. I like them so far. Amazing customer service. The exchange process was seamless and enjoyable. 🥰😎💯

This service wasnt great and they didnt end up stocking the item I was looking for. Had to have it shipped from another store. Would have been much faster and easier to go online and buy.

Hot trash. Scheduled an appointment to have my phone repaired. When I get there I’m told the only person capable of doing the repair isn’t there. What a waste of time.

Colorado boulevard location is the best Best Buy I’ve ever been too! The customer service here is beyond anything I’ve ever experienced. Big box but very customer oriented.

Easy return. Also very easy curbside pickup.

I have always been able to come into this store and find what I am looking for and if for some reason I couldnt get it I am always able to ask the staff and they help out with all the needs and things that they can.

Excellent store. Joe helped me get a new phone and he was professional, friendly and informative.

I went to best buy June 5 to buy a Microsoft surface pro x. The guy in the computer department did not want to price match me so I went to micro center and got my surface pro x and save a 150 dollars. I see were Im go to do my business

Had to do an exchange, but it was easy & fun as the blue shirts were quirky & very helpful 😊

The customer service is wonderful. I love all the beautiful displays they have created in the store for demoing products. A few of them were not hooked up properly and that should be a priority but overall this is where I like to shop and demo products. Another great addition is that they also have a separate display store for high-end TVs with more natural lighting so people are not buying just based on brightness. I am a big fan and it gives so much more realistic representation of what people will be seeing.

This Best Buy its the Best Buy they I always go to! They always have everything that I need it want. Their customer service is stellar and their sales people actually listen to you and their Geek Squad is just phenomenal. So you guys are wondering why Im getting a four stars so are you would usually give it five stars but there has been a few incidents where I order online to go pick it up at the store and theres nobody to pick up gas and everybody at the registers including the managers have ignored me and I am wondering where people are I sit there and wait for like 5 to 10 minutes when Im the only person in line to get the stuff that I ordered online in store so I hope this will be resolved soon as everything is opening back up!

Anything electronic can be purchased here, they also have great daily deals on their website.

They had the exact electronic components that I needed. Thank you!

Decent selection of electronics, sometimes hard to find specifications for something in store

This is my favorite location. Service has been hit or miss, but staff is usually friendly. Store is clean and orderly. Good parking area.

I mean who doesnt love a best buy with great customer service.

The new internal store map and signal system makes finding a specific item quite easy.

Helpful staff looked at my camera and audio gear and told me the exact digital storage media i needed. Thanks

Its Best Buy. They sell electronics. Prices are fine. Staff is helpful. But it is Best Buy. It is what it is. Nothing more, nothing less.

Grant was awesome.Friendly and knowledgeable

Ok. So no phone system just sucks anyway. But no phone system, no appointments (you can make an appointment for service but it means nothing), and no one willing to call you to talk your generic computer generated service updates over makes getting anything serviced here more of a headache than its worth.Not sure if other places would be better. I am trying the in home service next so well see.

Great place to buy all electronic items. Very good customer service. I bought sony 1000XM4 headphone there.

This location has a lot more items in stock and is why I had to visit this store since the Best Buy in the Belmar Shopping Center didnt have the computer monitor I wanted to buy. My 2 choices were to wait 5 days for delivery or pickup the monitor at the Mexico Ave location the same day as purchased. The staff at the Mexico Ave Location were very attendent/helpful to my needs, while the Belmar Center location employees had to be looked for throughout the store and were usually just hanging out and talking amongst themselves even though they could see that customers needed assistance. The Belmar Best Buy needs to have better management training. I say this because I went in to have the phone I bought at the Belmar location looked at due to some minor issues. When I asked the Manager on Duty for some help, his response was what do you want me to do about it. Not even close to being professional or even doing his job. If I was a visiting regional manager I would have fired him at the end of the day, because he would have been very easy to replace! Youd be better off shopping Best Buy online to avoid having to visit the Best Buy Belmar location!!

These people rock I needed a sim card for my phone t-mobile and none of the stores could provide me with one or actovate my phone some how best buy always has what I need and they have a Sim card for me and activated my phone

Love this Best Buy, wasn’t busy, pretty clean. Staff was very helpful!

This store is great, customer service is amazing compared to anywhere else and you get Best Buy prices. In 2021 I feel like customer service and support for major chains are typically absolutely terrible, and if something goes wrong you are doomed to deal with bots or offshore call centers for months.I was delivered an open box TV from this store that unfortunately arrived damaged. Within 4 hours of reporting it damaged I had a new replacement TV delivered to me personally by the manager (Kevin) who drove out to deliver it with a voucher for my troubles. For me that is unheard of in 2021. Accidents happen and how theyre dealt with defines a good company. Ill always buy from this store because best buy is already great on price and I get this level of service. I would recommend this store in particular to anyone.

The guy who helped us look at ovens/stoves was friendly and quite helpful.

I asked for help with the Samsung tablets and guy had no answer for any of the questions i had, very basic questions.. and his work buddies kept calling to him to distract him.

Sadly can not rate 0 stars. Called two times at 2:00 on a Sunday sat on hold for 10 minutes each time and NO ONE answered the phone. Surely you can do better than this.

Been in the Best Buy with a problem they did not want to hear me they did not want to work with me they did not want to try to do anything but try to sell me me another piece of of the same thing instead of trying to solve the problem I will never go to Best Buy again

Love these guys for cell phone service. Verizon is very rude these days at their stores. Best buy staff is very service oriented... Nice to deal wiry real humans.

I love this location, friendly staff, good pick up service

Employees were helpful and efficient in finding what I need for my television.

It was nice and friendly really helped me with what I was looking for go Best buy five six

Went to buy a TV and they kept trying to upsell me on products and services, after I repeatedly said I did not want or need them and it felt like a scam. Then they brought in someone else to try and sell me on these and it was so pushy and unprofessional I walked out. I went to another Best Buy and ended up saving $200.

Best Buy is NOTORIOUS for poor customer service. It was no different yesterday. Went in to see the price of a new phone there as opposed to getting one from my carrier. Couldnt get a salesperson. They missed a sale. I walked out. Every time I try to give them a chance, they fail.

I had to get a universal charger and between the 2 people I had help me, they were both incredibly helpful even at the service desk. Very clean store, smelled good, good best buy.

Sales rep made sure we had EVERYTHING we needed. 1 stop shopping is nice!

Came in for a computer left with one and Andrew helped us tremendously! Great experience

Was able to get in and out quickly, spoke with a manager a pricing question, she explained the situation well, I mis-read the fine print, and we shared some chuckles of me turning 40. Being able to talk to a human and be treated like one at the sane makes all the difference!

This is definitely a best buy, everyone was really nice and helpful

Tim in the TV department was easily the most helpful, honest and knowledgeable employee I have ever had at Best Buy. I feel like he actually listened to my concerns and qualifiers for buying a new TV and helped me figure out the one for me.

Typical best buy standards, although an item I needed was out of stock, and none of the available employees offered to help me as I searched all over the store for another item.

Well stocked since the rona garbage. Staff was helpful finding a new fridge to meet my needs.

Went to buy some speaker wire. Found it right away. Lots of TVs and other audio video accessories. Check out was super fast

These folks are always friendly, super professional and knowledgeable. Id recommend anyone looking for electronics to go there. Theyll beat any price on Amazon, and you can have it same day vs waiting for shipping by Amazon.

Not the biggest. Not the most inventory. Curbside pickup available and a staff that will attempt to stuff a 65 inch tv into your Toyota Corolla Hatchback. Not successful but they tried.They will take electronic stuff and recycle for free.

I had ordered a game console. Online, do to the product is not in any stores and it says that my product would be for pickup at a certain store and its been two and a half weeks. And I have not heard anything about my product. So I called and they told me its still not in Process, as in they still trying to find the product. Im really upset as it was to be ready for pickup and I can have my event but now I have to cancel my event do to I dont have my product I ordered. This is very bad customer service and you guys still have my money. As Im not even going to be Compensated for my time. And money i spent. I was told I just have to wait until they decide to do whatever and I guess thats forever an a day. Like this is crazy.

Normal best buy experience. Helpful employees but low stock on a lot of items.

Went to look at a new laptop for my wife after Microcenter was pretty much sold out of decent ones in the $1500 range. While the selection to look at is good, the on hand inventory and staff knowledge of feature/benefit was poor. Also, the HP model we ended up liking was on sale from Microsoft for $300 less than BBs sale price with 2 day shipping. I would think they have somebody whos job it is to make sure their prices are competitive... I sometimes wonder why anybody shops here at all.

I had a really great encounter with the customer service desk later night. The gentleman who was helping me with my return was so very helpful and made my day. I left feeling better about my purchase than when I had first come in. Ill definitely be calling his manager today to tell them what a great employee they have. Thanks!

Nice staff, was easy to find what we were looking for. Entrance was easy to find as well.

A relative of mine decided they wanted to purchase a computer for me as a late holiday gift, however they live in Texas and could not accompany me to pick it up. This task proved to be impossible to accomplish through the BestBuy website due to security measures. Thats understandable enough, and so both myself and my relative have tried calling the store to try and figure something out. Its a Monday, according to Google Maps the store is even less busy than usual for the day, and yet still I have been on hold for over half an hour. Guess Ill just be taking my business elsewhere from now on, since this store obviously wants it so little they wont even answer the phone when theyre slow.

Tim was amazing and extremely helpful and knowledgeable. Superb customer service

They have good service and thats what I got

Easy to use online ordering with curbside. Everyone is alway nice when we go inside. Sometimes it is difficult to find someone to help if you have a question.

Best Buy has found a way to stay unique and keep their experience comparable to online while giving you expert advice when you need it. This store doesnt disappoint. Great people and a great atmosphere to learn and feel out the product youre interested in.

Supper unwelcoming and inattentive staff members. Waited over 30 mins for someone to assist with finding an item in store and no one showed up - Although there were many free/available staff members around the store. Worse retail experience possible. I would suggest shop online for pickup to avoid same ugly experience.

Always have a great experience there!

The price for a cord was very easy, and I found one one just like it much much cheaper

Long story short: these guys helped me out so many times in a short span of time that they know my face despite wearing a mask. My computer was broken in the move and I needed new parts. These guys got me what I needed to repair it quicky so I could get back to business.

Oh how Best Buy has fallen. Not sure why anyone would shop here. Over priced and staff not very helpful.

Besides being well mannered, quick to help, and courteous, Robert went above and beyond to locate the item I was seeking - there was only one in stock, and you know how that situation can unfold at other stores.Even if he had been unable to locate said item, Robert had alternate options on hand. You could tell this was the kind of friendly and professional service he offers to everyone he encounters. Truly remarkable customer service, the rare kind that leaves a lasting impression. Somebody please put this guy in charge.

Maybe COVID is to blame, maybe it is not. Not sure how much longer everyone is going to use this as an excuse for being low on stock. My monitor went out so I went in for a new one-- lots of them on display, practically none of them in stock. I left with something way more expensive than what I truly needed, only because I needed a monitor and had to purchase what was in stock. The store was clean, the employees were friendly and helpful. Wasnt really happy when I left, was more disappointed really.

The best part of our trip yesterday was our sales associate. We were shopping for a sound bar with a budget, and instead of selling us something new and with ok quality,She found us a crazy expensive bar that was out of box for super cheap. We got to demo it, she made sure we had all the cords, and then she found the matching surround sound speakers out of box as well at another store, and had them hold them for us.Overall we got tripple the value of what paid, and left best buy SO HAPPY. And definitely will be returning for all out electronic needs in the future,All because of a team member who worked to make our budget work, get us the best items we could afford without making us buy brand new. Thats customer service!

Got a TV, got a bad unit,took to 104th,the guy exchange with no problem.

I wondered in the store for 20 minutes. Asked 2 different people for help after the first guy just pointed the section to me and walked away. I know you are busy, but I had questions.

Fantastic ! I love it, the guy Who helped me did a good job finding what I need . I definilly will come back to this place for more stuff !

The staff is incompetent. If looking for advice on what to get I would advise doing the exact opposite of what they suggest. The past 5 times I have been the wrong thing has been given to me with a promise that it would work. This is unacceptable. Figure out how to train your staff. Will not be returning to this store other then to return the last item I got from them that doesnt even work.

They had my dvd I wanted, unlike Walmart or Target

Was out of a lot of products I suggest checking the website for variety

I made an online purchase and opted for the curbside pick up. It was super convenient, parking was in front of the store and accessible. I replied to the notification and store associate was out with my new toy within 5min. During rush hour at 5pm I was back on my way.

Friendly staff, didnt have the part I needed but they were completely willing to help me find it elsewhere! Would recommend.

Great service getting a new tablet.

Walked in looking overwhelmed at the lines for pick up, return, buying, and was approached by an employee asking if I needed assistance. He pointed me to the line I needed to go to. I had went to the incorrect store and another employee took the time To ensure my purchase was available at the correct store and even gave me the exact address. It was such a great experience, I felt kind of stress going to the wrong store but because of their professionalism and kindness I still was able to have a good experience at Best Buy

Its cool, I think it Needs a facelift! Needs a more impressive look like other Best Buys.