Everytime Im hear, I receive terrific service, esp appreciated when i need help finding solutions to challenges associated with building a gasser/street rod. Ive been a customer here for a number of years. Yes, there have been times Ive had to wait a bit but i know when its my turn, ill be taken care of.

I had a problem with my online order (wrong parts)so I contacted this store. The associate who spoke with me was helpful and knowledgeable and suggested I come in. The manager went above and beyond to rectify the issue and helped me to exchange them. I was so happy to leave with the right parts!! Thank you, thank you, thank you!!

Shaun C is such a knowledgeable guy, not only did he fix my motorcycle, but he did it while on his lunch break outside! I was stranded and he told me what to buy and I bought the items needed, he then loaned me a tool and walked me through the process of diagnostics and charged my battery for me. After going through the bike he noticed a crimped wire and all fixed! Started right up and saved me hundreds of dollars and a tow! I offered to send him and his store a pizza and he refused and told me this is what we do here at Autozone and we will always help people get back on the road! Thank you Shaun C for your dedication to your job and Autozone! They should be proud to have such a good employee who went above and beyond!

Store didnt have item in stock that the website said was there. Staff was nice tho 😉

Good, but not the cheapest for everything. Great service

Very friendly staff. I was taken care of in a timely manner. He installed my windshield wiper blades with no issues. Very pleased.

Like always, they had the items that I was looking for in-stock. Wipers, bulbs, and stuff for an oil change. Friendly service as usual. Thanks guys!

Helpful and friendly. Had my riding lawnmower battery in stock.

Had to wait but guy was polite

Always have what I need,,

Good service depending on the time of day.

Good selection, fair prices, and good customer service

Store manager eluid Rendon is absolutely phenomenal he definitely knows his stuff he goes the extra mile highly recommend this AutoZone

Best place to buy auto parts

I’m dazed and unfortunately confused. Right with I arrived and parked in handicrap I knew it was going to be a bad start. And I was right. I don’t normally travel out to Depew but unfortunately I had to get items to clean my gargantuas Range Rover. I got the items and headed over to the run down check out area. There was a creep that was ready to help me but it scanned my card so many times i think my no limit credit reached its limit! Not a first but most definitely a last!

Fast service, very helpful

Staff was very friendly and helpful!

Shaun is very helpful and down to earth

I like this store I get most of my parts here, the staff are very helpful.

Was told on the phone that they could put a battery in my car when I got there they to told me they couldnt would have gone somewhere else had I known that

Lucky to have this store in my neighborhood.Good bunch of guys and gal. They do their best to help you with your project.And if they dont have what your looking for ?? They get it relatively quickly..or tell ya what store has it .So Overall....of all Autozones Ive dealt with throughout the years ...The Lancaster N.Y. store is the best outfitted for my needs .. Not only parts but, another outlook on your project ..Never to old to learn new tricks of the trade . Thanks..

Perfect to get auto parts

Needed to use the restroom and they got me to it quickly. Fast and friendly service!

Helped me rest my battery, determine I needed a new one and helped me install it in the parking lot. Great service.

Best parts best service

Alex was Great he installed my Battery I was Very Satisfied.

The man who helped me was really friendly and easy going and never made me feel like an idiot despite the fact that I know nothing about cars. He took his time to really help me figure out what I needed.

Helpful staff I needed a snow scraper they had a nice selection of them on a snowy week end in buffalo very happy.

Helpful staff and they had exactly what I needed. Very pleased!

I called about a part for my Jeep and the person on the phone was very rude, short and pushy to get rid of me and get off the phone. I got the part from advanced auto parts without issue, I will be taking my business there in the future!

Larger than most,friendly helpful staff. Regular items are overpriced,like oil. Cheapest bottle is $5.

Always have what I need

Knowledgeable and professional staff / willing to go the Xtra mile !

Worst place ever will never go back the manager was rude the one kid that worked there had no idea what he was taking about. Will never go back and will never Recommend any of my friends or family going there

Fast service. Couldnt ask for anything better.

Got what I needed

Great help from the workers

I had a very nice guy put my battery in last week in the freezing cold...!! did not catch his name...wish i woulda..lol...thanx so much and ill b back there for parts for my truck for sure!!!

Very helpfull

Very nice people to talk to.

Great store for mechanical care!

Hours are decent. Staff is very helpful

Some prices are good some prices are too high.

Terrible service this afternoon.

Great customer service

Younger employees definitely less experience.

Batteries are very expensive. But the staff is nice.

Yes i have see they are very organized

Good for simple, common parts. Staff not knowledgeable about more esoteric items.

Good place to get parts for your cars

Only go to auto zone. Great service always

Usually kind staff but some parts are in the wrong boxes or labelled incorrectly sometimes

Staff is always helpful.

Friendly people always ready to help!!

Good place to buy tools and parts

Great people to assist you! 💯👍🏻

Friendly, knowledgeable staff that works here

Very helpful staff,clean, friendly !

Just seems like they always got what you need.

Very helpful i will be back

The guy that helped me rude because I didnt know anything about cars. Not all females no about cars.

No to good 👎

Its alright. Came in to get the codes read on my car, because my check engine light came on. The store offers this service for free, but the associate who helped me out just seemed awfully annoyed that I was bothering their empty store.

Very helpful staff

Very helpful employees

Good customer service

Great customer service

They helped me order the paint I needed.

Always help you out

Way over priced

Great service

Very helpful

Always helpful

Great employees

Nice people

Friendly staff

Great staff

So helpful!!!

Parts are Parts........LOL